18 Ways Incident Management Systems Create Order

•

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Are things getting out of hand at your property? In this article, we show you how incident management systems can turn chaos to order.

Logiciels

Theabilitytoimmediately
receivedetailsandthestatusof
anissueorincidentviatext,
e-mailormobiledevices.
Heythere!
We’regoingtogetyouup
tospeedonhowan
IncidentManagementIncidentManagement
System(IMS)cancreate
orderamongstallthe
chaosatyourproperty.
Whenausermakesorupdates
anentryintheIMS,it
immediatelyappearsonall
screensforstaffthathave
permissiontoseethem.
Segmentinginformation
keepspeopleorganized
andcreatesorder.
NEW
ON SCENE
DISPATCHED
IntheIMS,incidentsarecolor
codedbystatussonothinggets
overlookedoromitted.
Neveragainstressaboutfinding
paperreportsinafolderfromthree
yearsago,that’sinafilecabinet,in
thefarthestcorneroftheuniverse.
Incidentscanbelinkedto
keepfullrecords.More
linking,lesslooking...YES!
Lockingincidentspreventsstafffrom
accidentallyorpurposelychangingthe
detailsofanincident.AnIMSletsyou
avoidthe“itwasn’tme”alltogether!
Easilycreatecustomfieldsforincidents
relatedtoyourpropertysothatyou’re
alwaysdocumentinginformationspecific
toYOURvenue.
Schedulingandsendingalertstomultiple
staffmembersiseasy-breezy.When
aspecificincidentisreported,
amessageissenttoneed-to-know
membersofyourteam.
Setupyourprotocolstodisplayin
yoursystem-byincidenttype-so
thatyourstaffknowexactlywhatto
dowhenthings‘gosouth’.
Viewthenumberand
detailsofincidents
assignedtoeachofyourassignedtoeachofyour
departmentsandrapid
responseteams.Thishelps
youdeterminewho
mightbethequickestto
respondtoanincident.
Sendautomaticnotificationstoyour
staff.Nomoresleepingonthejob...
Remindthemwhentasksaredueand
knowwhentheygettheassigned
taskscompleted.
Storeandeasilyaccess
informationofpersons
previouslyinvolved
inotherincidents.
Customizedatathe
wayyouneedtoand
thensenditofftoyour
boss.Proveyour
system’sreturn
oninvestment(ROI).
Havingandusingasystem
whereyourstaffaretrainedto
properlyuseithelps
maintainorder.
Aweb-basedsolution
allowsyoutoremove
yourITdepartment
fromtheequation.
Youknow,theJackwhogrew
thebeanstalk.Heputtheseedin
thegroundANDPOOF.With
progressiveIMSprovidersyoucan
growyouroperationeveneasier
thanJackdid.
ANDYOURBONUSIS...
Youknowweare
advocatesofachieving
peaceofmind.
Youdon’tneed
towalkaround
aimlesslywithpen
andpaper
todocument
incidentdetails.

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18 Ways Incident Management Systems Create Order

1. Theabilitytoimmediately receivedetailsandthestatusof anissueorincidentviatext, e-mailormobiledevices. Heythere! We’regoingtogetyouup tospeedonhowan IncidentManagementIncidentManagement System(IMS)cancreate orderamongstallthe chaosatyourproperty. Whenausermakesorupdates anentryintheIMS,it immediatelyappearsonall screensforstaffthathave permissiontoseethem. Segmentinginformation keepspeopleorganized andcreatesorder. NEW ON SCENE DISPATCHED IntheIMS,incidentsarecolor codedbystatussonothinggets overlookedoromitted. Neveragainstressaboutfinding paperreportsinafolderfromthree yearsago,that’sinafilecabinet,in thefarthestcorneroftheuniverse. Incidentscanbelinkedto keepfullrecords.More linking,lesslooking...YES! Lockingincidentspreventsstafffrom accidentallyorpurposelychangingthe detailsofanincident.AnIMSletsyou avoidthe“itwasn’tme”alltogether! Easilycreatecustomfieldsforincidents relatedtoyourpropertysothatyou’re alwaysdocumentinginformationspecific toYOURvenue. Schedulingandsendingalertstomultiple staffmembersiseasy-breezy.When aspecificincidentisreported, amessageissenttoneed-to-know membersofyourteam. Setupyourprotocolstodisplayin yoursystem-byincidenttype-so thatyourstaffknowexactlywhatto dowhenthings‘gosouth’. Viewthenumberand detailsofincidents assignedtoeachofyourassignedtoeachofyour departmentsandrapid responseteams.Thishelps youdeterminewho mightbethequickestto respondtoanincident. Sendautomaticnotificationstoyour staff.Nomoresleepingonthejob... Remindthemwhentasksaredueand knowwhentheygettheassigned taskscompleted. Storeandeasilyaccess informationofpersons previouslyinvolved inotherincidents. Customizedatathe wayyouneedtoand thensenditofftoyour boss.Proveyour system’sreturn oninvestment(ROI). Havingandusingasystem whereyourstaffaretrainedto properlyuseithelps maintainorder. Aweb-basedsolution allowsyoutoremove yourITdepartment fromtheequation. Youknow,theJackwhogrew thebeanstalk.Heputtheseedin thegroundANDPOOF.With progressiveIMSprovidersyoucan growyouroperationeveneasier thanJackdid. ANDYOURBONUSIS... Youknowweare advocatesofachieving peaceofmind. Youdon’tneed towalkaround aimlesslywithpen andpaper todocument incidentdetails.