Stan Phelps

stan phelps marketing customer experience loyalty differentiation retention purple goldfish sales keynote word of mouth customer service employee engagement technology workshop purpose leadership strategy david rendall analytics public speaking green goldfish big data blue goldfish culture business happiness pink goldfish training golden goldfish generational insights raleigh referrals lagniappe social media branding book engagement creative brand employee experience positioning referral triangle workshops recognition value speaker advertising customer relationship management design evan carroll red goldfish data high five conference hiring breakout session powerpoint amazon added value corporate culture onboarding quitting cx client success client management authority power influence control styles market force global tony cooper travis carson competitive advantage team building employees goldfish pink keynotes weirdness weakness different personal development presentation skills platform rtp the frontier speaking keynote speaker cover retail career ama nc organizational development graeme newell advocacy dave rendall jay baer digital marketing personalization workplace generational gap ibm triangle ama hr youtube content marketing presenting presentations starbucks aj bombers five guys burgers and fries sas google nurse next door peter millar zanes cycles apple zappos kimpton hotels td bank disney flexibility training and development mark twain marketing strategy doubletree hotels blackgoldfish roi brand strategy leadership development resignation job work strategy session tour competition coffee price contest imperfection flawsome becoming belonging building lauren mcghee churn dx the1299 organizational assessment weaknesses strengths real estate financial services restaurants hotels nonprofit prospecting meetings closing customer success relationships indicator client experience diamond rule pressure customer effort frictionless experience readiness responsiveness minibuk career development transparency space performance recruiting red campaign benefit corporations b corps conscious capitalism why ted levitt generations gray goldfish brian doyle leadership matrix gen z boomers gen x millennials management mike maddock kintsugi flawsom changethis 800-ceo-read calendar online marketplace tips profile espeakers research triangle park north carolina drink & think frontier amplification speaker directory engagement troy buder brett blair jeanne allen motivation customers service group mastermind corporate author guide get it done how to tools books writing publishing restaurant bar tricks nightclub jokes david ackerman riddles bar trivia stories new york city cx lab insights teleperformance chat call center lessons omnichannel connecticut ice cream free school milk norwalk career day dairy store stew leonard template networking application dream job job finder job posting tool network job seeker introductions target companies interview resume job search ama triangle sheraton raleigh tina roth-eisenberg shanteka sigers ashleigh axios marissa coren joe pulizzi shareholder stakeholder passion mission wendy gates corbett bryan eisenberg rich schlentz bill stainton dr. james goodnight hadoop tim berners-lee pc aol cognitive moore's law jeff bezos waze cern steve jobs juran 80/20 principle vital few pareto trane building solutions ae3 energy management energy houston lenny terenzi karl sakas scott monty ann handley meredith oliver sheraton gartner digital strategy mobile bluetooth safelite izzy's ice cream tim moore strategy to execution gap brier creek country club mind the gap tour 9 inch gary tomlinson amplify tory burch westpac info-sense interactive winston churchill sxsw pitch austin peter shankman johnny earle spike jones ekaterina walter aaron draplin fortune magazine glassdoor googleplex jobs harvard sergey brin larry page embed tracking canva thought leadership content slideshare linkedin lead generation carmine gallo jon vegosen alan hoffler storytelling chris malone l.l. bean nordstrom izzys ice cream four seasons trader joes whole foods southwest airlines stew leonards capital grille besito maggiano's misson chinese maroni cuisine stripsteak at mandalay bay rainforest cafe restaurant marketing goldfish principle ted coine lazlo bock feedback plus reebok snagajob usaa container store hp molnlycke healthcare 9 inch marketing b2b conference call unlimited lightspan digital cartridge world sny wufoo fedex marketing glue executive summary attrition marketing lagniappe traditional five guys well fargo pay it forward empowerment green goldfish project crm facebook