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Little things make
the biggest difference
KEYNOTES &
WORKSHOPS
stan@purplegoldfish.com
+1.919.360.4702
CUSTOMER EXPERIENCE ...
stan@purplegoldfish.com +1.919.360.4702
He is a TEDx Speaker,
Forbes Contributor and
IBM Futurist focused on
the future of ...
Click to read Stan’s
latest Forbes post
Stan inspires brands to be remark-able,
showing them how to stand out in
ways that...
BENEFITS
Actionable solutions that:
- drive loyalty
- improve retention
- promote word of mouth
- increase engagement
stan...
RECENT CLIENTS AND EVENTS
stan@purplegoldfish.com +1.919.360.4702
OVER 250 EVENTS, STAN
HAS SPOKEN ON EVERY
INHABITED CONTI...
RECENT TOP 

BRANDS
stan@purplegoldfish.com +1.919.360.4702
stan@purplegoldfish.com +1.919.360.4702
PRAISE FOR THE GOLDFISH SERIES
WHAT HE BELIEVES 

stan@purplegoldfish.com +1.919.360.4702
The audience needs to be engaged for
learning to take place. I c...
CUSTOMER EXPERIENCE,
EMPLOYEE ENGAGEMENT,
TECHNOLOGY & PURPOSE
SIX POPULAR 

KEYNOTES/WORKSHOPS
stan@purplegoldfish.com +1.919.360.4702
LONGER KEYNOTE EXAMPLES
20 MINUTES 20 MINUTES
stan@purplegoldfish.com +1.919.360.4702
WORKSHOP PROGRAMS
CUSTOMER EXPERIENCE LOYALTY WORD OF MOUTH Click to view Stan’s TED talk
PURPLE
GOLDFISH
stan@purplegoldfish.com +1.919.360....
WHAT EVENT PLANNERS
ARE SAYING
“Stan captivates audiences and
delivers valuable insight in the form of
engaging stories ma...
EMPLOYEE ENGAGEMENT LOYALTY RETENTION CULTURE
GREEN
GOLDFISH
Click to see Stan’s interview
about 3D Development
stan@purpl...
GOLDEN
GOLDFISH
Click to view Stan’s keynote at the Global
Service Design Conference in Stockholm
stan@purplegoldfish.com +...
WHAT
ASSOCIATIONS
ARE SAYING
“Stan delivered an
outstanding keynote at our
2016 DEC International
Conference in Madrid. I
...
TECHNOLOGY DATA / ANALYTICS
Click to view Stan’s IBM Blue Goldfish talk
BLUE
GOLDFISH
stan@purplegoldfish.com +1.919.360.470...
PURPOSE ENGAGEMENT DIFFERENTIATION
Click to view Stan’s RTP180 Red Goldfish talk
RED
GOLDFISH
stan@purplegoldfish.com +1.919...
+1.919.360.4702
PURPOSE DIFFERENTIATION
PINK
GOLDFISH
stan@purplegoldfish.com +1.919.360.4702
KEYNOTE OR WORKSHOP
stan@purplegoldfish.com +1.919.360.4702
Customer Experience
and Marketing
CX & Engagement for
Top 20%
CX & Engagement via P...
stan@purplegoldfish.com
+1.919.360.4702
VideosPhotographyQuickBio MEDIA/ASSET SUPPORT
CLICK HERE FOR THE FULL
SPEAKER/MEDIA KIT
Stan Phelps is a Forbes Contributo...
Click to book Stan for a keynote or a workshop
stan@purplegoldfish.com
+1.919.360.4702
Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit
Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit
Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit
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Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 11 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 12 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 13 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 14 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 15 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 16 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 17 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 18 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 19 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 20 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 21 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 22 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 23 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 24 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 25 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 26 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 27 Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit Slide 28

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Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit

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Stan Phelps is a keynote speaker and workshop facilitator focusing on loyalty. He is looking to shift a business paradigm: Focusing on the customer and their experience, instead of the chasing the prospect. He also believes you can’t have happy enthused customers with happy engaged employees. Culture is an ongoing commitment, not a campaign. His books about customer experience and employee engagement are called Purple Goldfish, Green Goldfish, Golden Goldfish, Blue Goldfish, Red Goldfish, and Pink Goldfish. They all focus on the little ways to drive differentiation, increase loyalty and promote positive word of mouth. Stan is based in Raleigh, North Carolina. You can connect with him at stan@purplegoldfish.com or call +1.919.360.4702.

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Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit

  1. 1. Little things make the biggest difference KEYNOTES & WORKSHOPS stan@purplegoldfish.com +1.919.360.4702 CUSTOMER EXPERIENCE | EMPLOYEE ENGAGEMENT | TECHNOLOGY | PURPOSE STAN PHELPS
  2. 2. stan@purplegoldfish.com +1.919.360.4702 He is a TEDx Speaker, Forbes Contributor and IBM Futurist focused on the future of customer experience, employee engagement, technology and purpose. MEET STAN
  3. 3. Click to read Stan’s latest Forbes post Stan inspires brands to be remark-able, showing them how to stand out in ways that customers and employees can’t help but talk about.
  4. 4. BENEFITS Actionable solutions that: - drive loyalty - improve retention - promote word of mouth - increase engagement stan@purplegoldfish.com +1.919.360.4702
  5. 5. RECENT CLIENTS AND EVENTS stan@purplegoldfish.com +1.919.360.4702 OVER 250 EVENTS, STAN HAS SPOKEN ON EVERY INHABITED CONTINENT AUSTRALIA, BAHRAIN, CANADA, ECUADOR, ENGLAND, FRANCE, GERMANY, HOLLAND, ISRAEL, MALAYSIA, PERU, RUSSIA, SPAIN, SWEDEN
  6. 6. RECENT TOP 
 BRANDS stan@purplegoldfish.com +1.919.360.4702
  7. 7. stan@purplegoldfish.com +1.919.360.4702 PRAISE FOR THE GOLDFISH SERIES
  8. 8. WHAT HE BELIEVES 
 stan@purplegoldfish.com +1.919.360.4702 The audience needs to be engaged for learning to take place. I create my presentations with numerous activities to maximize interaction and enhance the audience experience.
  9. 9. CUSTOMER EXPERIENCE, EMPLOYEE ENGAGEMENT, TECHNOLOGY & PURPOSE SIX POPULAR 
 KEYNOTES/WORKSHOPS
  10. 10. stan@purplegoldfish.com +1.919.360.4702 LONGER KEYNOTE EXAMPLES 20 MINUTES 20 MINUTES
  11. 11. stan@purplegoldfish.com +1.919.360.4702 WORKSHOP PROGRAMS
  12. 12. CUSTOMER EXPERIENCE LOYALTY WORD OF MOUTH Click to view Stan’s TED talk PURPLE GOLDFISH stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP
  13. 13. WHAT EVENT PLANNERS ARE SAYING “Stan captivates audiences and delivers valuable insight in the form of engaging stories making people feel connected. The audience left inspired with new ideas for their businesses.“ - M.A. Event Director Montreal
  14. 14. EMPLOYEE ENGAGEMENT LOYALTY RETENTION CULTURE GREEN GOLDFISH Click to see Stan’s interview about 3D Development stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP
  15. 15. GOLDEN GOLDFISH Click to view Stan’s keynote at the Global Service Design Conference in Stockholm stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP STRATEGY LOYALTY RETENTION
  16. 16. WHAT ASSOCIATIONS ARE SAYING “Stan delivered an outstanding keynote at our 2016 DEC International Conference in Madrid. I would recommend him highly as a keynote speaker. Working with him is very easy and we would be delighted to have him again at future events.” - J.M.A. Association President
  17. 17. TECHNOLOGY DATA / ANALYTICS Click to view Stan’s IBM Blue Goldfish talk BLUE GOLDFISH stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP LOYALTY
  18. 18. PURPOSE ENGAGEMENT DIFFERENTIATION Click to view Stan’s RTP180 Red Goldfish talk RED GOLDFISH stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP
  19. 19. +1.919.360.4702
  20. 20. PURPOSE DIFFERENTIATION PINK GOLDFISH stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP
  21. 21. stan@purplegoldfish.com +1.919.360.4702 Customer Experience and Marketing CX & Engagement for Top 20% CX & Engagement via Purpose Technology, Data & AnalyticsEmployee Engagement FIND OUT MORE
  22. 22. stan@purplegoldfish.com +1.919.360.4702
  23. 23. VideosPhotographyQuickBio MEDIA/ASSET SUPPORT CLICK HERE FOR THE FULL SPEAKER/MEDIA KIT Stan Phelps is a Forbes Contributor, TEDx Speaker and IBM Futurist focusing on how customer experience and employee engagement can drive differentiation, increase loyalty and create word of mouth in business. HI RES | LOW RES HI RES | LOW RES HI RES | LOW RES HI RES | LOW RES HI RES | LOW RES HI RES ACTION SHOT HI RES ACTION SHOT HI RES ACTION SHOT HI RES ACTION SHOT SPEAKER REEL | BUREAU FRIENDLY 20 MINUTE PURPLE KEYNOTE 20 MINUTE RED KEYNOTE
  24. 24. Click to book Stan for a keynote or a workshop stan@purplegoldfish.com +1.919.360.4702
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Stan Phelps is a keynote speaker and workshop facilitator focusing on loyalty. He is looking to shift a business paradigm: Focusing on the customer and their experience, instead of the chasing the prospect. He also believes you can’t have happy enthused customers with happy engaged employees. Culture is an ongoing commitment, not a campaign. His books about customer experience and employee engagement are called Purple Goldfish, Green Goldfish, Golden Goldfish, Blue Goldfish, Red Goldfish, and Pink Goldfish. They all focus on the little ways to drive differentiation, increase loyalty and promote positive word of mouth. Stan is based in Raleigh, North Carolina. You can connect with him at stan@purplegoldfish.com or call +1.919.360.4702.

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