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THE AGILE DNA
ACM,
8YEARS OF
EXPERIENCE &
SUCCESS
• 50,000+ Hours of Consultancy
• 400+Customers
• 4000+ People Trained
www.acm-­‐software.com
Who Finished
La Liga 2013-2014
Session First?
www.acm-­‐software.com
WINNER ISTEAMWORK
www.acm-­‐software.com
WHYTEAMWORK?
WHY PEOPLE?
WHY JUST GOOD
PROCESSES
NOT ENOUGH?
www.acm-­‐software.com
One of the most
watched TV
events of the year
with more than
100 millions
viewers
SUPER BOWL
www.acm-­‐software.com
The average cost
of a 30-second
advertisement
was around $4
millions in 2013www.acm-­‐software.com
2013
Upsss…
www.acm-­‐software.com
www.acm-­‐software.com
TEAMWORK & PEOPLE,
BECAUSE NO POCESS,
NOTOOL
CAN CREATETHIS!
www.acm-­‐software.com
NotThe Big (Powerful)That EatsThe
Small,The Fast & SmartThat Eats
Others
Jason Jennings,Laurence Haughton
www.acm-­‐software.com
AGILE ISTO BE A
GOOD (fast & smart) TEAM
www.acm-­‐software.com
The Avg. Delivery
of New Items In
The Apparel
Industry Is 4
Months
What about
ZARA?www.acm-­‐software.com
After 9/11 Act In
NewYork, For a
WeekThe
Colorful Outfits
Were Replaced
With Black and
Dark Colored
Clothes In Zara's
Storeswww.acm-­‐software.com
www.acm-­‐software.com
AGILE ISTO DELIVER
FREQUENTLY & BE
ADAPTIVE
www.acm-­‐software.com
As a Result of
The Digital
Revolution at
2000s We Said
Goodbye to Film
Cameras
www.acm-­‐software.com
+ %23.25- %19.60
http://money.cnn.com/
(NYSE Oct 2009-2014) (OTC Pink Oct 2009-2014)
www.acm-­‐software.com
TEXTILE ?
MOBILE
DEVICES ?
COSMETICS ?
www.acm-­‐software.com
www.acm-­‐software.com
MORE ONTHAT, AGILE IS
TO LEAD CHANGE
www.acm-­‐software.com
The purpose of a
business is to
create a and keep
a customer
Peter Drucker
OK. BUT…
www.acm-­‐software.com
DoYou Really CareYour Customers?
www.acm-­‐software.com
Like
This
?
Do not ask
questions while
proceeding..!
www.acm-­‐software.com
What About
Superrior Service Experience - WOW
Philosophy!
10 HOURS
29MIN
RECORD,
PHONE CALL
LASTED IN,
www.acm-­‐software.com
AGILE ISTO DELIVER
CUSTOMER DELIGHT
www.acm-­‐software.com
WHEN DIDYOU LAST
THANK TO
YOUR CUSTOMERS?
www.acm-­‐software.com
BEING
AGILE IS
BEING FAST & ADAPTIVE
BEING A GOODTEAM
LEADING CHANGE
CREATING CUSTOMER DELIGHT
FREQUENT DELIVERY
www.acm-­‐software.com
How frequent do you deliver?
What is your innovation rate?
How close are you with your
customers?
Are you organized as cross
functional teams?
Are your people satisfied?
AREYOU AGILE?
www.acm-­‐software.com
OK and
How to do
that?
The secret
formula is:
www.acm-­‐software.com
Be ready to unpredictable, be smart and fast like
OREO
Be a survivor and innovator like FUJIFILM
Deliver frequently and adapt like ZARA
Care your customers like ZAPPOS
Create good teams
www.acm-­‐software.com
Ah of course JYes, Still How?
www.acm-­‐software.com
THE SECRET FORMULA:
FOCUS ONYOUR PEOPLE
www.acm-­‐software.com
www.acm-­‐software.com
www.acm-­‐software.com
First, give your
people a room
to organize
themselves
Stop micro
management.
www.acm-­‐software.com
As we learned at IBM over the years, a
top-down system can create a
smothering bureaucracy that doesn’t
allow for the speed, the flexibility,the
innovation that clients expect
today…We need a values-based
management system…A management
system to empower people while
ensuring that they’re making the right
calls the right way…
Samuel Palmisano
www.acm-­‐software.com
It is a
Multi Level
Transformation
www.acm-­‐software.com
Work On
Process Level,
Create Self
Organized
Teams, Grow
More Teams,
turn into a
network like
organization
structure
www.acm-­‐software.com
Work On
Culture Level
WithYour All
People Including
Executives &
Their Employees
to Internalize
AgileValues, give
them a birth
with daily
practices.
www.acm-­‐software.com
How
DoYou
Feel
With
These?
Not Just DeclareYour
Values, BeYourValues!
www.acm-­‐software.com
Culture Values
Practices /
Behaviors
Flow of Impact
Collaborative
&
Cultivation
Respect each other
Team does matter
Encourage experimentation
Creativity
Enjoy the work
We never be late to
meetings
20% time policy to
work on something
different
No care on individual
performance
…
…
…
www.acm-­‐software.com
andTransformation
is HARD!
www.acm-­‐software.com
What Would
Get a Pea-
Hater KidTo
Eat Peas ?
www.acm-­‐software.com
Tell him to eat peas as a parental authority ?
Reward him with ice cream if he did eat
Eat peas as a good role model
Explain the reasons why eating peas is good for him
www.acm-­‐software.com
* Researcher, Leann Lipps Birch, University of Illinois
Birch* Found One
ThingThat Worked
Predictably:
Peer Pressure
We tend to conform
to the behavior of
people around us
www.acm-­‐software.com
Just Start
Small, Others
Will Follow
www.acm-­‐software.com
And Do Not
Forget…Game
Changers Always
Win!
Dick Fosbury Flop
www.acm-­‐software.com
Agility Services Company
A Technology and Management Consultancy Company
Leading	
  Technology	
  and	
  Management	
  Consultancy	
  Company
www.acm-­‐software.com

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