Service Supply Chain Management by Abhishek Tripathi is a presentation which includes useful information which helps you to understand the term and get to know as how to maximize the supply chain to build a strong organizational position and enhance market stability. I am pretty sure this would be very helpful. In case any query, please comment or mail me at abhishek_23july@yahoo.com

1. Service SupplyService Supply
ManagementManagement
Presented ByPresented By
Abhishek TripathiAbhishek Tripathi
Abhishek_23july@yahoo.comAbhishek_23july@yahoo.com
Contact : 7827398207Contact : 7827398207

2. Service SupplyService Supply
ManagementManagement
 What is Service.What is Service.
 What is Service Supply.What is Service Supply.
 What is Service Supply Management.What is Service Supply Management.

3. What Is ServiceWhat Is Service

4. What is Service SupplyWhat is Service Supply

5. What is Service SupplyWhat is Service Supply
Management ?Management ?

6. Service Supply ProcessService Supply Process
Institution
Counselor
Students

7. Supply Chain ManagementSupply Chain Management

8. Investment StrategyInvestment Strategy
 ReturnReturn
 RiskRisk
 Performance RequirementsPerformance Requirements
 InvestmentInvestment

9. Total Cost of OwnershipTotal Cost of Ownership
CategoriesCategories
 Research & planningResearch & planning
 HostelHostel
 CounselingCounseling
 Deal through web., Study material etc.Deal through web., Study material etc.
 FacultyFaculty
 AssetsAssets
 Services like library, canteenServices like library, canteen
 ProcessesProcesses
 Web AdvertisementsWeb Advertisements
 Journal, magazine publishingJournal, magazine publishing
 Maintenance of building, ClassMaintenance of building, Class
 Other,. Electricity etc.Other,. Electricity etc.

10. Customer’s Supply Chain TeamCustomer’s Supply Chain Team

11. Organizational Design vs.Organizational Design vs.
Performance HierarchiesPerformance Hierarchies
V P M a r k e t i n g V P M a n u f a c t u r in g
P la n n i n g G r o u p
O p e r a t o r
C a ll C e n t e r
O r d e r E n t r y
C u s t o m e r S e r v ic e
I n v e n t o r y P la n n i n g
M a n u f a c t u r in g P la n n i n g
B u y e r
P r o c u r e m e n t
S u p p ly M a n a g e m e n t
T r a n s p o r t a t io n
F o r k li f t O p e r a t o r
D C 1
W a r e h o u s in g
D is t r ib u t i o n
V P L o g is t ic s V P A d m in is t r a t i o n
P r e s i d e n t & C E O
B o a r d o f D ir e c t o r s
S h a r e h o ld e r s
Management
Planning
Supervisor
Operator
Performance
@ StoresSuppliers’
Performance
Indicators
Taken from CELSE presentation

12. Service Supply HierarchyService Supply Hierarchy

13. Resources InvolvedResources Involved

14. Quantify Associated Outputs…Quantify Associated Outputs…
Taken from CELSE presentation

15. Where to start?Where to start?
Where to end?Where to end?
Elapsed Time in Hours
Taken from CELSE presentation

16. 3D View - Performance3D View - Performance
MeasurementsMeasurements
H
ierarchy
Perspective
Satisfaction
Quality
Velocity
Productivity
Cost
Individual
Action
Team
Project
Organization
Customer
Supplier
Employee
Stockholder
Government
Community
Type of
Measurement
Taken from CELSE presentation

17. Cause and Effect AnalysisCause and Effect Analysis
Taken from Anand Subramaniam

18. Questions…?Questions…?

19. Thank youThank you
Abhishek Tripathi
Contact no. +91-9022855659
Abhishek_23july@yahoo.com