AdvantageNFP CHASE 2013 Does Every Cloud Have a Silver Lining Presentation

Steve Cast, MInstF
Cloud Computing
Does Every Cloud
Have
a Silver Lining?
12th February 2013
14:30 F3

Polite Notice
This presentation is
Copyright © AdvantageNFP
by Redbourn Business Systems Limited
2013 with all rights reserved.
Please do not distribute this
presentation without first confirming
with Steve.Cast@AdvantageNFP.com
Thank You
Cloud Computing Slide 2 © AdvantageNFP by Redbourn Business Systems Limited

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Thank You

Where?
When?
Why?
How?
Who?
What?
So?
Then? But?

Question and Answer
Session
At The End

Introduction
Steve Cast, MInstF
Founder and Managing Director of
Redbourn Business Systems Limited
Formed in 1994, Redbourn Business
Systems are the developers of AdvantageNFP
Fundraiser, the integrated fundraising,
membership and alumni database and
AdvantageNFP Box Office, the integrated
fundraising and box office system.

What is Cloud Computing?
Created by Sam Johnston This file is licensed
under the Creative Commons Attribution-
Share Alike 3.0 Unported license

The use of computing resources
(hardware and software) that
are delivered as a service over
a network (typically the Internet).
The name comes from the use of
a cloud-shaped symbol as an
abstraction for the complex
infrastructure it contains in system
diagrams.
Source: Wikipedia

“A style of computing
where scalable and elastic
IT capabilities
are provided as a service to
multiple customers
using Internet technologies”
Source: Gartner

The word Cloud is used as a
metaphor for the Internet
Cloud Computing
=
Internet Computing

Created by Sam Johnston This file is licensed
under the Creative Commons Attribution-
Share Alike 3.0 Unported license
There is no “One Cloud”

The physical Cloud

Origins of Cloud Computing
Evolution
Not
Revolution
1950’s
Mainframe
Thin Client
Desktop
VPN
WAN
Internet
Cloud

Types Of Cloud Computing
IaaS PaaS
SaaS DaaS

NaaS StaaS SECaaS
DBaaS TEaaS APIaaS
BaaS IDEaaS IPaaS
Confusing eh?

IaaS PaaS
SaaS DaaS

Infrastructure
as a Service
• Machine/Hypervisors + Resources
• Physical or Virtual
• Often Image Based
• Provided On Demand
• Utility Billing (Consumption Cost)
• Users Deploy OS and Applications

Infrastructure
as a Service
•Amazon EC2
•Windows Azure Virtual
Machines
•Google Compute Engine
•and others …

IaaS PaaS
SaaS DaaS

Platform as a Service
•Computing Platform
•Physical or Virtual
•Potential for Automatic Scaling
•Utility Billing (Consumed)
•OS, Database, Web Server and
Development Environment
Provided

Platform as a Service
•Amazon AWS Elastic
Beanstalk
•Windows Azure Compute
•Force.com
•Google App Engine
•and others …

IaaS PaaS
SaaS DaaS

Software as a Service
•Application Platform
•Virtual Machines
•Load Balancing
•Monthly/Yearly per user Billing
•Complete Application
Provided and Maintained

Software as a Service
•Amazon Web Services
•Google Apps
•Microsoft Office 365
•Salesforce
•And others…

IaaS PaaS
SaaS DaaS

Desktop as a Service
•Remote Desktop
•Desktop and Device Separate
•Thin Client/Mobile/Tablet
•Monthly/Yearly per user Billing
•Complete Application
Provided and Maintained

Desktop as a Service
•Citrix
•Windows Terminal Server
•VMWare View
•AdvantageNFP
•and others …

IaaS PaaS
SaaS DaaS
Which
Is
Best?

Horses For Courses

Cloud Computing Audience
Survey
Audience
Survey
IaaS PaaS
SaaS DaaS

Cloud Computing Deployment
Public Community
Hybrid Private

Public Community
Hybrid Private

Public Cloud
•Publically Available
•Free or Pay Per Use Model
•Lower Costs
•Service Providers’ Infrastructure
•No Direct Connectivity
•Examples include: Amazon,
Microsoft and Google

Public Community
Hybrid Private

Community Cloud
•Shared Infrastructure
•Managed Internally or Externally
•Costs Spread, Multi Tennant
•Increased Privacy but Increased
Cost
•Example: Security and
Compliance and Audit

Public Community
Hybrid Private

Hybrid Cloud
• Contains >1 Private & >1 Public
• Managed In House and
Externally
• Flexibility but with Fault Tolerance
• Example: Public for Archive Data
and Private for Active Data

Public Community
Hybrid Private

Private Cloud
•AKA Internal Cloud or Corporate
Cloud
•Single Organisation Cloud
•Managed Internally
•Increased Privacy but Increased
Cost and Reduced Cloud Benefit
•Example: Amazon Reserved
Instances

So, What Is The Cloud?
IaaS PaaS
SaaS DaaS Public Community
Hybrid Private
… All this
deployed
as…

Or
put
another way

And
for
CRM/Fundraising
And Ticketing
And many others…

Why Use The Cloud?
Key Reasons
To Use the Cloud
•Reliability
•Scalability
•Reduce Costs
(Profitability)

Why Use the Cloud?
Pros
•Risk of
failure low
as service
spread
wide
Cons
•Customer
Service
spread
•Where’s
my data?

Why Use the Cloud?
Pros
•On
Demand
Resourcing
and Utility
Billing
Cons
•Lock-In
Contracts
•Loss of
Control

Why Use the Cloud?
Pros
•Less On
Premise IT
Cost
•No More
“snow
days”
Cons
•No
Internet =
No Work!
•Who Do
You Call
for Help?

Why Use the Cloud?
Pros
• Revenue or
Operational
Expense, not
a Capital
Expense
Cons
•Could cost
more over
time, usage
dependent

Why Use the Cloud?
Pros
• Applications
accessible
from any
device,
anywhere in
the world
Cons
• Applications
accessible
from any
device,
anywhere in
the world.
Security?

Tips for Using The Cloud

Choosing A Cloud Provider

Experienced
Professional
Reliable
Responsive

•Sure, they’re local,
included in our costs
and provided by a live
person. Let’s call them
Q1. What’s the number of
your helpdesk? Can we
call them now?

•Please refer to our FAQ
page on our website, or
email us for a two, err
three, week response.
Q1. What’s the number of
your helpdesk? Can we
call them now?

•We’re up 99.9% of the
time and we’re
accountable to our SLA
Q2. How Many hours of
scheduled maintenance
downtime per month?

•Check our T’s & C’s for
the details, hidden on
page 13.
Q2. How Many hours of
scheduled maintenance
downtime per month?

The Fundraising Fantastic Four Slide 58 © AdvantageNFP by Redbourn Business Systems Limited
•We know we have to
earn your business each
month. We’ll always
enable mobility of your
data.
Q3. I’m worried about
“lock in”. Reassure me

•“You can trust us”, but if
things don’t work out
then email the helpdesk
Q3. I’m worried about
“lock in”. Reassure me

•We have datacentres in
the UK
Q4. Where are your
datacentres?

•We’re in the USA but will
be in Europe in a year …
or two … probably
Q4. Where are your
datacentres?

•No. Not all applications
are suitable for the
cloud. A hybrid solution
might make sense. Let’s
talk about your needs.
Q5. Should I move
everything to the cloud?

•YES. It’s almost too late
already. What are you
waiting for, sign here
and pay up front.
Q5. Should I move
everything to the cloud?

Cloud Facts & Figures
“At year-end 2016
more than 50% of
Global 100 companies
will have stored
customer sensitive data
in the cloud”
Gartner, 2011

“At year-end 2016 at
least 50% of enterprise
email users will rely
primarily on a browser,
tablet or mobile client
instead of a desktop”
Gartner, 2011

43% of European PC
users have never heard
of the Cloud, with 22%
of the remainder having
heard the term but do
not understand it
BSA, 2012

“First time Cloud
adoption has grown
27 per cent in the last
18 months and the
rate of growth is
still accelerating”
Cloud Industry Forum
2012

“89% of Cloud users
prefer to keep their
data in the UK”
2012

“Data security and
privacy still rank
as the number one
concerns for end
users”
2012

Cloud NFP Case Studies
A business education charity founded in
2002.
It supports the movement of more than
1,000 employers and 130 schools and
colleges, to raise the aspirations of 16- to
19-year-olds.
When the charity was set up, the
employees were given very limited access
to the building's IT systems, which worked
well at the time.
Source: www.guardian.co.uk

The organisation has grown considerably
over the years and there are now several
regional managers based around the UK.
With the incumbent system, the regional
workforce found it difficult to work
productively.
The solution was to move all IT systems to a
hosted desktop solution. Now everyone
can access the system and their emails
remotely, the employees in London can
work from home and IT is being used
consistently with everyone using the same
software versions.

"Since moving all our systems to a
hosted desktop last year, the
charity has become more
efficient and productive. It has
completely changed the way
our organisation works"
Yvonne Plows,
Career Academies

Over the years Sport Relief has created
many special charity moments, like John
Bishop's week of hell, David Walliams' epic
swims and Helen Skelton's south pole
challenge. Together translating into over
£175m raised for UK charities since 2002.
From a technology perspective, these
huge one-off events present a real
challenge. How do you create an IT
infrastructure that is able to cope with such
a massive volume of traffic in a short space
of time?
Source: www.guardian.co.uk

Not only that, how do you do it cost
effectively and, most importantly, making
sure everyone who wants to make a
donation is able to?
Thankfully the answer to this challenge lies in
cloud computing. Rather than having a
room full of servers that go unused for over
300 days of the year, cloud computing
offers the opportunity to scale-up capacity
when you need it.
This approach means that Sport Relief can
scale up by a factor of around 400 times in
the peak period. Source: www.guardian.co.uk

Cloud Computing Conclusions
Cloud Computing is the subject of
huge marketing hype, technical
analysis and debate. It’s the “darling”
of the media.
Undoubtedly for some NFP
organisations there are economic and
technical benefits to be gained by
adopting cloud solutions.

Not all applications are suitable for the
cloud, and there are plenty of
potential obstacles, such as concerns
over privacy and security.
However, cloud is evolving and the
number of UK organisations, including
NFPs, adopting cloud solutions is
increasing rapidly.

So,
are you
prepared to explore
cloud computing
too?

Cloud Computing
Need More Help?
Visit Stand 8
www.AdvantageNFP.com
info@AdvantageNFP.com

Cloud Computing
Question & Answer Session

Please Give Us Your Feedback
Email info@AdvantageNFP.com
For a copy of this presentation please
visit
www.AdvantageNFP.com,
leave us your business card,
or visit us on Stand 8 today or tomorrow.
#AdvantageNFP #CHASE2013

Cloud Computing
Thank you for your time

Cloud Computing
Need More Help?
Visit Stand 8
www.AdvantageNFP.com
info@AdvantageNFP.com

AdvantageNFP CHASE 2013 Does Every Cloud Have a Silver Lining Presentation

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