Experience in Corporate Training in Virtual Worlds

Dev 82

Distributed Enterprise Perf
Agile
87
01
CSM 07
Experience in Applying Virtual Worlds to CSP 08
Training and planning in a Business Environment MBTI 09
VW 10

IGQI 12

By AgileBill Krebs & Stylianos Mystakidis
Copyright © 2011 Agile Dimensions LLLC

Part of a Suite of Tools
Need Tool

Small Immersive Meeting TelePresence

Quick communication Lync

Read anytime e-Mail, wiki

Large Events WebEx

Always on Spatial Context Sococo
3d immersion VenueGen

Copyright © 2011 Agile Dimensions LLLC 2

Platform Possibilities
Usability (easy to learn and use)

Telepresence Sococo

VenueGen Jibe

Web.Alive
3dXplorer

OpenSim +

Creatability (Flexibility in Custom
Building)

Famous Quotes


Platform Perils
• Performance • Intellectual Property

• Security • Ease of Use

• Cost to Build • Gamadox

• Cost to buy and lease • Zombieism

• Time to Learn • Ghost Towns

• Vendor Health • Blindness


Custom Spaces Mater
• Adoption rate varies
• 24% with cubicles, 78% with custom spaces, can sag to 50% without
momentum. The more people are in the more beneficial it is.
Metcalfe's law states that the value of telecommunications network is
proportional to the square of the number of connected users of the
system (n2). (Source: wikipedia)

• Pilot with over 400 people


Cross Check
Bill, I think this is very accurate. Because I’m able to hear clearly and
know who is speaking it saves a lot of redundant
conversations. Honestly I’d say your Meeting Flow saving is too low. I
can do more in 20 minutes using Sococo than most can in 30 minute
WebEx ™. But some of that is PM technique as well.

Plus Sococo ® keeps you more engaged and productive in your
meetings because your laptop is viewing Sococo, not email.

Ryan Brown, PMP


Let’s pick a simple, let teams work there, and follow their day

WHAT IF ?


The Business Analysts discuss requirements

I see Dan is speaking because his icon is flashing.

I can also use the icons to tell who is watching the view screen, listening, or
typing based.


Team Holds a Scrum Meeting

International teams
feel together

(Ukraine to USA)


Team Holds a Scrum Meeting
Ukraine

Lviv

Dnipropetrovs’k

USA

NC

NJ

IN

Test and Dev Collaborate- a room per subject

Divide talk by subject. Who is working on what?

Some Go to Breakout Rooms

Head to a breakout
room or specialist’s
office.


Let’s put it all together

How much communication context information can you gather from the next slide?


Pairing a Tester and Developer

• “Osmotic Communication”
in a feature room
bullpen

• For top 3 hot features
(Focus and Finish per
Lean)


Communication Modes
• Voice
• Phone to our 800 bridge Use an ear buds
• Or voice over IP

• Text
• Log

• Can integrate w/ Lync +
with XMPP Protocoll

• AES-5 Encryption

Share Screens With One Click


Metrics Show Voice, Text and Share Usage


Our Custom Space Tripled Engagement
• It’s not about text
8/29
messages 12/9
Custom Space
Standard Office
Space

• It’s not about offices Present 18 8

• It’s always on “Osmatic” Zombies 4 6

communication. Active % 78% 25%


Can Visit Different Teams in Seconds
• 14 team rooms for Allscripts

• 2 large conference centers

• 3 centers for vendor / client talks

Click to jump – be there in seconds


Support is Fast
• Visit gurus in the Sococo
Help room

• Ask questions via text chat
or voice

• No waiting

Fits with Other Tools

22

Telephone

• Distance from speaker to
microphone is a problem

• Blind

So no context

Did we forget anyone?


Lync

Text

Voice

Share

Integrates with Outlook

Not for large conferences


Cisco TelePresence

Mother of all Webcams

Very immersive

Small groups

Must reserve the room

Must walk to the room


Sococo
Always on ‘project room’

Text, voice, see share app control

Phone bridge

Integrates with other chat via XMPP

Including Lync

Webcam support coming

iPad and mobile in test

Conference over 40 people

Custom spaces

Gives Spatial Context

Requires training


WebEx

Well known

People do not use the chat or
participants window


VenueGen

3d is engaging

3d is hard

Slide based

Canned environments

(good and bad)


Web.Alive

3d is engaging

Pre created venues

Can create your venue

Slide based

3d is hard

Cannot create venues in real time


OpenSim

3d is engaging

Can create in real time

Log in from web or facebook

3d is new for many people


Unity

Allows advanced programming

C#, JavaScript, or Boo (Python)

Hi Performance

Custom Venues

Runs on Rich, Web, or Mobile clients

Hard to build custom environments


The AB4 Model
3d Build First
Dynamic
Jibe,
OpenSim
web.alive

Simple Spatial
Video 3d Precon
Sococo
TelePresence VenueGen
2d

Voice
Many
Text
WebEx
Share

Trademarks
Cisco TelePresence®

Sococo © 2011 Sococo

Lync © 2010 Microsoft

Web.Alive © 2009 Avaya Inc.

VenueGen © 2008 VenueGen

Unity3d © Unity Technologies


Stylianos Mystakidis

• University of Washington

• Universitat Oberta de Catalunya

• National Technical University of Athens

• e-learning Facilitator at UOC

• e-learning Specialist at University of
Patra

blog.edu.gr

AgileBill Firehawk

• IBM Alumni

• Founder, Agile Dimensions LLC

• Board, U Rockcliffe

• U of New Mexico, U of Washington

• Distributed Agile Coach (Healthcare)

AgileDimensions.com

VirtualAbility.org

Experience in Corporate Training in Virtual Worlds

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