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Agile HR
An Experience Report
Presented by Doc List, Senior Coach and Trainer for Agile Velocity
2016 HR Summit, Dallas
Nice to meet you!
• Senior Agile Trainer and
Enterprise Agile Coach for Agile
Velocity
• Photographer
• Love People, Learning
A Brief Explanation of Agile
• Origins in Software Development
• Focused on Short-Cycle Delivery
• Highly Team-centric
• Intensely Collaborative
Background
• Gap, Inc., San Francisco, California
• Training and Planning (2014)
• “We want to streamline our recruiting and hiring process.”
• Three champions: co-head of HR, VP, manager
Value Stream
“Craft the team”
Best chance for success - kicked off in March 2015 - four months later
“North Star”
The team’s BHAG
Working Agile-ly
Key Characteristics
• Collocated - one room
• No barriers
• Open communication
• Focused on a clear goal
• Shared CARGO™
Their Journey
- colocation
- Agile training
- Backlog
-
team
liftoff
-
Continuous
im
provem
ent
-
Agility
health
- Skepticism
- Reflect and Retrospect
-
W
O
RK
-
Agile
outside
IT
- Scrumban
- Switch tools
-
sprint1
- distributed team
- sprint planning
-
userstory
and
decom
position
w
orkshop
- value stream
map review
- sprint 0
- “product vision”
- Backlog grooming
- Retrospective
Wk. 12Start
What happens when you mix Human Resources with an Agile Workflow?
...a serious lesson in flexibility
Wk. 1 - 3: Liftoff and Visualize
• “we're the first of our kind: a self-organized, self-directed team -
using agile methodology to blow the roof off of traditional HR
practices”
• Team Chartering - Team Ocelots
• Where is flow blocked
Wk. 4 - 6: Sprinting To The North Star
• Wk: 4: Product Discover
• Wk. 5: Working as a distributed team, Sprint Planning
• First Sprint!
“What will cut the hiring process time in half
and result in better candidates?”
“North Star”: One-Day Hiring
• Background checks
• Coffee chats
• Hiring center
• Focus on delays, not events
Wk. 7 - 9: Continuous Improvement
• Wk. 7: From Scrum to Scrumban
• Wk. 8: What did it feel like to be the first HR team to use Agile?
• Wk. 9: Product Review
Wk. 10 - 12: Customer Is Always First
• Wk. 10: Delivering value to our “customers”
• Wk. 11: Backlog Grooming
• Wk. 12: Retrospect
Evolution
• Sprints (Scrum) vs. Flow (Kanban)
• Flexible roles
• Out of the box thinking and working
Big Thanks To…
• Team Ocelots
• Read more about their Agile journey here:
www.HRAgileSolutions.com

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Agile HR - Dallas HR Summit October 2016

  • 1. Agile HR An Experience Report Presented by Doc List, Senior Coach and Trainer for Agile Velocity 2016 HR Summit, Dallas
  • 2. Nice to meet you! • Senior Agile Trainer and Enterprise Agile Coach for Agile Velocity • Photographer • Love People, Learning
  • 3. A Brief Explanation of Agile • Origins in Software Development • Focused on Short-Cycle Delivery • Highly Team-centric • Intensely Collaborative
  • 4. Background • Gap, Inc., San Francisco, California • Training and Planning (2014) • “We want to streamline our recruiting and hiring process.” • Three champions: co-head of HR, VP, manager
  • 6. “Craft the team” Best chance for success - kicked off in March 2015 - four months later
  • 9. Key Characteristics • Collocated - one room • No barriers • Open communication • Focused on a clear goal • Shared CARGO™
  • 10. Their Journey - colocation - Agile training - Backlog - team liftoff - Continuous im provem ent - Agility health - Skepticism - Reflect and Retrospect - W O RK - Agile outside IT - Scrumban - Switch tools - sprint1 - distributed team - sprint planning - userstory and decom position w orkshop - value stream map review - sprint 0 - “product vision” - Backlog grooming - Retrospective Wk. 12Start What happens when you mix Human Resources with an Agile Workflow? ...a serious lesson in flexibility
  • 11. Wk. 1 - 3: Liftoff and Visualize • “we're the first of our kind: a self-organized, self-directed team - using agile methodology to blow the roof off of traditional HR practices” • Team Chartering - Team Ocelots • Where is flow blocked
  • 12. Wk. 4 - 6: Sprinting To The North Star • Wk: 4: Product Discover • Wk. 5: Working as a distributed team, Sprint Planning • First Sprint! “What will cut the hiring process time in half and result in better candidates?”
  • 13. “North Star”: One-Day Hiring • Background checks • Coffee chats • Hiring center • Focus on delays, not events
  • 14. Wk. 7 - 9: Continuous Improvement • Wk. 7: From Scrum to Scrumban • Wk. 8: What did it feel like to be the first HR team to use Agile? • Wk. 9: Product Review
  • 15. Wk. 10 - 12: Customer Is Always First • Wk. 10: Delivering value to our “customers” • Wk. 11: Backlog Grooming • Wk. 12: Retrospect
  • 16. Evolution • Sprints (Scrum) vs. Flow (Kanban) • Flexible roles • Out of the box thinking and working
  • 17. Big Thanks To… • Team Ocelots • Read more about their Agile journey here: www.HRAgileSolutions.com