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Creativity WE LOVE
can transform ENGAGEMENT
into PERFORMANCE
Digital Day 2016, Belgrade, May 25, 2016
Katalin Gecs, Managing Director Hungary 2016 Experience TEN I ten.media
PERFORMANCE MATTERS! BUT HOW?
DEFINE THE GOALS
AND KPI’S
EFFICIENCY
MEASUREMENTS
SUPPORT IT WITH
PREMIUM AND
INTERACTIVE
CONTENT
MEASURE
EVERYTHING BUT
USE WHAT IS
RELEVANT
GOOD
BETTER
BEST
PERFORMANCE CONVERSION
conversion
kənˈvəːʃ(ə)n/
noun
noun: conversion; noun: conversion rate; plural noun: conversion rates
1. “The point at which a recipient of a marketing message performs a desired
action.”
2. In other words, conversion is simply getting someone to respond to your
call-to-action.
That’s where the ENGAGEMENT starts!
Why WE LOVE ENGAGEMENT?
Converting Passive Ads into Active Engagement Ads
in line with ancient Chinese proverb
Source: Brian Kieser, Active Engagement @ resonate.me
Source:Google & Ad Age survey “Brand Engagement In the Participation Age”
How we can translate it into our digital world?
A recent YouTube Insights research study says:
“Consumers engage with brands that share their passions and interests, and
when the engagement is really strong they become fans.
We consider fans to be a brand’s most powerful customers; they’re
advocates who are also likely to purchase with regularity.”
...today’s consumers are actively engaged with brands, and
that engaged consumers buy more
Source:Google & Ad Age survey “Brand Engagement In the Participation Age”
Source:IndependentresearchUndertone&IPSOS
Full-screeninteractiveadsdelivered40%
higheroveralllikeabilityofthead
experienceand35%higherbrandaffinity
thanstandarddisplay.
Full-screeninteractiveadswere78%more
likelythanstandarddisplaytomake
consumerswanttolearnmoreabout
product/brand.
...creative execution and formats are able to drive likeability
Source:IndependentresearchUndertone&IPSOS
...interactive, full screen solutions can make the action
Highimpactadsweremorelikelytodrivesocial
sharingandconsumeractionsbeyondtheadclick.
Fullscreeninteractivesolutions weremost
successfulatimprovingsocialnetworksharing,
personalrecommendationandshoppingbehaviours.
Source:IndependentresearchUndertone&IPSOS
...high impact delivers better emotional response, the key
driver of decision making
Full-screentakeoveradswere61%morelikelytobe
sharedonsocialnetworksand58%morelikelyto
elicitpersonalrecomendationthanstandarddisplay.
Large-canvasdisplayadsweremoreeffectiveat
drivingpersonalrecommendationsthansocial
networksharingand49%morelikelytodrive
personalrecommendationsthanstandarddisplay
ads.
engagement vs. conversion
High impact digital advertising has a power to influence consumer attitudes and
behaviours towards brands and their products.
"Repeated interactions that strengthen the emotional, psychological or
physical investment a customer has in a brand".
Source:InterviewRichardSedley
But why do a customers INVEST in a brand?
Brand Adding
Value to
Audience
Engagement ads should capture and keep the attention of consumer.
Consumers are spending more time with ads requiring active consumption through
interactions.
Helps me
do my job
or live my
life
Helps me
develop or
learn
Makes me
look good
Entertains
me!
Helps me
select and
use
product
Transform ENGAGEMENT to PERFORMANCE
Time spent with the brand is a mix of creative elements carefully crafted together.
TEASER
INVITATION AD
ENGAGEMENT
FULL SCREEN CANVAS
ACTION
TRAFFIC TO LANDING PAGE
Time Spent With The Brand
FMCG
Portfolio campaign
with ambasador video
testemonial
• PREMIUM CATEGORY
• IMAGE COMMUNICATION
• PRODUCT LAUNCH
• EDUCATION
GOALS
• DWELL TIME
• INTERACTIONS
• SECONDARY CTs TO
WEBSHOP LANDING PAGES
L’Occitane
•
•
•
•
• Termékminta regisztráció
Biotherm
FMCG
Product line campaign
with integrated web
shop and sample
registration
• PREMIUM CATEGORY
• IMAGE COMMUNICATION
• PRODUCT LAUNCH
• PRODUCT TRIAL
• DIRECT PURCHASE IN WEB
SHOP
GOALS
• DWELL TIME
• INTERACTIONS
• REGISTRATION FOR SAMPLE
• ONLINE PURCHASE
• OTC kategória
• Imidzs kommunikáció
• Aktiválás/bevonás
• Online promóció
• Dwell time
• Regisztráció
• Hírlevél feliratkozás
Pharmaton
•
•
•
•
• Termékminta regisztráció
PHARMACY
Product promotion
with game
• OTC CATEGORY
• IMAGE COMMUNICATION
• ACTIVATION THROUGH
GAME AND PWG
• DATABASE BUILDING
GOALS
• DWELL TIME
• JOIN TO THE WINNING GAME
• NEWSLETTER SUBSCRIPTION
•
•
•
•
• Dwell time
• Edukáció
Kia
•
•
•
•
• Termékminta regisztráció
AUTOMOTIVE
Product promotion
engaging video content
• MULTIVIDEO CONTENT
DISTRIBUTION
• IMAGE COMMUNICATION
• PRODUCT INTRODUCTION
GOALS
• DWELL TIME
• CT TO WEBSITE
• INTERACTIVE CREATIVE
•
•
•
•
• Dwell time
• Edukáció
Sony
•
•
•
•
• Termékminta regisztráció
CE/TELEKOM
Product introduction
through ambasador
storytelling
• MOBILE SEGMENT
• IMAGE COMMUNICATION
• PRODUCT LAUNCH WITH
CELEB COOPERATION
• ADVERTORIAL
GOALS
• DWELL TIME
• INTERACTIONS
• EDUCATION
• SECONDARY CT TO
SUPPLIERS
•
•
•
•
• Dwell time
• Edukáció
MasterCard
•
•
•
•
• Termékminta regisztráció
FINANCE
Service campaign with
integrated landing page
• IMAGE COMMUNICATION
• EDUCATION ABOUT
ECOMMERCE
• UTILIZE CONTENT
GOALS
• DWELL TIME
• INTERACTIONS
• GENERATE TRAFFIC TO THE
BRAND’S BLOG
So, PERFORMANCE is the destination,
but ENGAGEMENT is the journey that matters.
POLAND
poland@ten.media
GERMANY
AUSTRIA
SWITZERLAND
dach@ten.media
HUNGARY, REST OF CE
hq@ten.media
SOUTH EASTERN EUROPE
Slovenia, Croatia, Bosnia, Serbia,
Bulgaria
see@ten.media
O Budapest
Warsaw
Munich
O Zagreb
O Belgrade
WE DESIGN, CREATE
AND DISTRIBUTE
IMPACTFUL & MEMORABLE
CAMPAIGNS
@ EFFECTIVE BUYING
MODELS.
WE REACH 30+ MILLION
CONSUMERS ACROSS 4,000
SITES IN CEE.
Katalin Gecs
Managing Director Hungary
Experience TEN Kft.
+36 70 775 2642
katalin.gecs@ten.media
www.ten.media
THANK YOU

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Digital Day 2016 - Creativity we love can transform engagement to performance - TEN Media, Katalin Gecs

  • 1. Creativity WE LOVE can transform ENGAGEMENT into PERFORMANCE Digital Day 2016, Belgrade, May 25, 2016 Katalin Gecs, Managing Director Hungary 2016 Experience TEN I ten.media
  • 2.
  • 3. PERFORMANCE MATTERS! BUT HOW? DEFINE THE GOALS AND KPI’S EFFICIENCY MEASUREMENTS SUPPORT IT WITH PREMIUM AND INTERACTIVE CONTENT MEASURE EVERYTHING BUT USE WHAT IS RELEVANT GOOD BETTER BEST PERFORMANCE CONVERSION
  • 4. conversion kənˈvəːʃ(ə)n/ noun noun: conversion; noun: conversion rate; plural noun: conversion rates 1. “The point at which a recipient of a marketing message performs a desired action.” 2. In other words, conversion is simply getting someone to respond to your call-to-action. That’s where the ENGAGEMENT starts!
  • 5. Why WE LOVE ENGAGEMENT?
  • 6. Converting Passive Ads into Active Engagement Ads in line with ancient Chinese proverb Source: Brian Kieser, Active Engagement @ resonate.me
  • 7. Source:Google & Ad Age survey “Brand Engagement In the Participation Age” How we can translate it into our digital world? A recent YouTube Insights research study says: “Consumers engage with brands that share their passions and interests, and when the engagement is really strong they become fans. We consider fans to be a brand’s most powerful customers; they’re advocates who are also likely to purchase with regularity.”
  • 8. ...today’s consumers are actively engaged with brands, and that engaged consumers buy more Source:Google & Ad Age survey “Brand Engagement In the Participation Age”
  • 10. Source:IndependentresearchUndertone&IPSOS ...interactive, full screen solutions can make the action Highimpactadsweremorelikelytodrivesocial sharingandconsumeractionsbeyondtheadclick. Fullscreeninteractivesolutions weremost successfulatimprovingsocialnetworksharing, personalrecommendationandshoppingbehaviours.
  • 11. Source:IndependentresearchUndertone&IPSOS ...high impact delivers better emotional response, the key driver of decision making Full-screentakeoveradswere61%morelikelytobe sharedonsocialnetworksand58%morelikelyto elicitpersonalrecomendationthanstandarddisplay. Large-canvasdisplayadsweremoreeffectiveat drivingpersonalrecommendationsthansocial networksharingand49%morelikelytodrive personalrecommendationsthanstandarddisplay ads.
  • 12. engagement vs. conversion High impact digital advertising has a power to influence consumer attitudes and behaviours towards brands and their products. "Repeated interactions that strengthen the emotional, psychological or physical investment a customer has in a brand". Source:InterviewRichardSedley But why do a customers INVEST in a brand?
  • 13. Brand Adding Value to Audience Engagement ads should capture and keep the attention of consumer. Consumers are spending more time with ads requiring active consumption through interactions. Helps me do my job or live my life Helps me develop or learn Makes me look good Entertains me! Helps me select and use product
  • 14. Transform ENGAGEMENT to PERFORMANCE Time spent with the brand is a mix of creative elements carefully crafted together. TEASER INVITATION AD ENGAGEMENT FULL SCREEN CANVAS ACTION TRAFFIC TO LANDING PAGE Time Spent With The Brand
  • 15. FMCG Portfolio campaign with ambasador video testemonial • PREMIUM CATEGORY • IMAGE COMMUNICATION • PRODUCT LAUNCH • EDUCATION GOALS • DWELL TIME • INTERACTIONS • SECONDARY CTs TO WEBSHOP LANDING PAGES L’Occitane
  • 16. • • • • • Termékminta regisztráció Biotherm FMCG Product line campaign with integrated web shop and sample registration • PREMIUM CATEGORY • IMAGE COMMUNICATION • PRODUCT LAUNCH • PRODUCT TRIAL • DIRECT PURCHASE IN WEB SHOP GOALS • DWELL TIME • INTERACTIONS • REGISTRATION FOR SAMPLE • ONLINE PURCHASE
  • 17. • OTC kategória • Imidzs kommunikáció • Aktiválás/bevonás • Online promóció • Dwell time • Regisztráció • Hírlevél feliratkozás Pharmaton • • • • • Termékminta regisztráció PHARMACY Product promotion with game • OTC CATEGORY • IMAGE COMMUNICATION • ACTIVATION THROUGH GAME AND PWG • DATABASE BUILDING GOALS • DWELL TIME • JOIN TO THE WINNING GAME • NEWSLETTER SUBSCRIPTION
  • 18. • • • • • Dwell time • Edukáció Kia • • • • • Termékminta regisztráció AUTOMOTIVE Product promotion engaging video content • MULTIVIDEO CONTENT DISTRIBUTION • IMAGE COMMUNICATION • PRODUCT INTRODUCTION GOALS • DWELL TIME • CT TO WEBSITE • INTERACTIVE CREATIVE
  • 19. • • • • • Dwell time • Edukáció Sony • • • • • Termékminta regisztráció CE/TELEKOM Product introduction through ambasador storytelling • MOBILE SEGMENT • IMAGE COMMUNICATION • PRODUCT LAUNCH WITH CELEB COOPERATION • ADVERTORIAL GOALS • DWELL TIME • INTERACTIONS • EDUCATION • SECONDARY CT TO SUPPLIERS
  • 20. • • • • • Dwell time • Edukáció MasterCard • • • • • Termékminta regisztráció FINANCE Service campaign with integrated landing page • IMAGE COMMUNICATION • EDUCATION ABOUT ECOMMERCE • UTILIZE CONTENT GOALS • DWELL TIME • INTERACTIONS • GENERATE TRAFFIC TO THE BRAND’S BLOG
  • 21. So, PERFORMANCE is the destination, but ENGAGEMENT is the journey that matters.
  • 22. POLAND poland@ten.media GERMANY AUSTRIA SWITZERLAND dach@ten.media HUNGARY, REST OF CE hq@ten.media SOUTH EASTERN EUROPE Slovenia, Croatia, Bosnia, Serbia, Bulgaria see@ten.media O Budapest Warsaw Munich O Zagreb O Belgrade WE DESIGN, CREATE AND DISTRIBUTE IMPACTFUL & MEMORABLE CAMPAIGNS @ EFFECTIVE BUYING MODELS. WE REACH 30+ MILLION CONSUMERS ACROSS 4,000 SITES IN CEE.
  • 23. Katalin Gecs Managing Director Hungary Experience TEN Kft. +36 70 775 2642 katalin.gecs@ten.media www.ten.media THANK YOU