Market Leaders In Fleet Services in India - operating out of 7 cities, with satelite operations in 15 cities Fleet size of 8000+ vehicles in 3 verticles

1. 11/14/2014
Chennai – Bangalore – Hyderabad- Mumbai – New Delhi – Kolkotta – Coimbatore
FLEET MANAGEMENT SERVICES (FMS)

2. Agenda
1. Vision
2. Mission Statement
3. Company profile and founder members
4. Group Companies
5. Organizational Chart
6. Branches & Infrastructure
7. Human Resources & Training
8. Financial Credentials
9. Technology
10. Salient Features
11. Vehicle compliances & Maintenance
12. Operational Model
13. Clients
14. Awards
15. Commitment
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3. Vision
To become
The most Preferred
“Transport Service Provider”
In India
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4. Mission Statement
To Achieve & Excel in,
.
Client specific customizations to ensure high
satisfaction levels.
Technology & Value driven service Processes
Focus on Innovation & Best practices
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5. Company profile & Founder members
NEW TRAVEL LIINES INDIA PRIVATE LIMITED is familiarly know as NTL
In the year 1999 started its FMS (Fleet Management Services) with a small set of
vehicles… Now around 4000+ cabs are being operated for various clients.
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We are present in 6 major cites like Chennai, Bengaluru, Hyderabad, Mumbai, Kolkata,
Gurgoan… servicing FMS and RAC
Mr. Saravanan. G,
Managing Director
Mr. Dayanithi. B
Director
Mr. Ramesh. D,
Director

6. 1. NTL Business Apps
2. NTL Car Rentals
3. New Travel Liines
4. NTL Call Taxi
5. NTL Housing Properties
6. NTL Exports and Imports
7. NTL Foundations
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Group of Companies

7. Organization Chart
11/14/2014
Director - outsourceDirector - Finance
Executives
Vendor MangerCFO
Accounts / Billing
Business head
Customer Relations
Marketing
Admin / HR
RAC Operations
FMS Operations
7

8. NTL technologies has enabled the NTL
(FMS & RAC) team in having a fool proof
model, where the manual intervention has
been minimized to larger extent…
 SMS service
 Mobile application for both employees
and the drivers
 OTA and OTD capture
 Reports (Operational and Billing
reports)
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Technology

9. Branches & Infrastructure
• Corporate office in Chennai equipped
with the latest infrastructure and
technology
• Full fledged branch office in 7 cities in
India
• Chennai, Mumbai, Gurgoen, Hyderabad,
Bangalore, Kolkotta, Coimbatore
• Service / Maintance centers in Alandur ,
St. Thomas Mount , Tambaram ,
Thoraipakkam.
• State of the art call centre with
technology centre
• Parking space / land for over 350 cabs
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10. Salient Features
• Customer specific Services levels
• Integrated software team which has developed state of the art mobile
applications that cab be fine tuned to client’s specific needs
• Proactive Data mining & MIS team
• Operations team headed by domain experts in staff transport services
• Centralized call centre / helpdesk
• GPS / Android based tracking
• Very strict statutory & safety compliance & standards
• Training & periodic re-orientation for chaffers by retired RTO inspectors.
• Chaffer Grooming sessions conducted every 2 months by HR specialists /
PhDs’ in human behavior
• All vehicles are less than 3 years of age
• All our drivers have at least 3 years experience in Staff transport
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11. Human Resources & Training
• We have tied up with Consultants specializing in training special children
to develop customized training programs for all drivers (both Induction
training / Re-orientation) at our in-house facility in Chennai.
• All Site Incharge / Sr. Supervisors carry at least 1-2 years of experience
in similar facilities
• Special training & reorientation conducted for supervisors every 2
months & their performance evaluated accordingly.
• All Managers carry at least 7 years Managers / Sr. Management team
are put thru several customized training programs conducted by
reputed consultants.
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12. Financial Credentials
• NTL has turnover exceeding 100 crores across it branches
• NTL is cash rich and does not depend on the clients payments for
regular operations etc.,
• NTL’s vertical growth has been a phenomenal 20% YOY for the past 10
years.
• NTL Group has had a very strong past record in Financial discipline
• Payments are made to the drivers / Vendors on the specified date
• There has been no deviations / delays in the payments to vendors for
the past 10 Year
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13. Vehicle Compliance & condition
• We have a dedicated team of retired RTO Inspectors who conduct surprise
visits to the facility to ensure safety & compliance are met as per
government / client requirements.
• Regular compliances are monitored by a centralized team where expiry
dates for various statutory requirements like insurance pollution
certificate, Tax, Permit etc., are notified to the concerned site managers /
owners
• All cabs come equipped with safety equipments like First-aid kit, fire
extinguishers, along with regular add-ons like spare wheel, jack, umbrella,
torch etc.,
• Service / Maintenance depots in 3 areas in Chennai
• Average fleet age is less than 3 years, resulting in minimal breakdown /
service related issues.
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14. Vehicle Types
We offer vehicles across all segments in both AC / Non- Ac segments
• Busses (35/ 40/ 50 seats)
• Mini Busses (17/ 21 / 24 /31 seats)
• Tempo travelers (12+1 seats)
• Tavera / Xylo / Sumo (8+1 seats)
• Innova (7+1 Seat)
• Indica (4+1 seat)
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15. Operational Model for Corporate Staff Transport (FMS)
Now Presenting ourselves for managing the transport services
From the learning since 1999 and the willingness to be a trend setter in the
field of Fleet Management Services (Employee transportation) we like to
introduce ourselves in providing efficient transport solutions.
1. Providing trained resources to manage transport operation
2. Providing Software and other related technology support, which will
enable the automation and reduce the manual interference
3. Managing the contractual obligation with client and their other transport
operator
4. Billing and other operational reports
5. Ensuring safety and security on wheels
6. Managing the drivers’ Training
7. Monitoring the legal compliance of the vehicle and drivers deployed
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16. Site OPS team structure (FMS)
11/14/2014
Site in Charge
Shift in Charge
Client
CRM & NTL
Management
Coordinator
Helpdesk
Tracker
MIS & Costing
Routing
16
Sr. OPS Manager
OPS Manager

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Few of our clients…

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Awards & recognitions to the NTL Group

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Chennai – Bangalore – Hyderabad- Mumbai – New Delhi – Kolkotta – Coimbatore