Personal Information
Entreprise/Lieu de travail
Berlin Area, Germany Germany
Profession
Senior Service & UX Designer at IXDS
Secteur d’activité
Design
Site Web
http://www.balaz.de
À propos
I help organizations to create services that customers value. As a full-circle user experience and service designer I work at the intersection of business, service and interaction design.
Insights into customer motivation and the progress they are trying to make when hiring new services are the foundation of my work and design reasoning. I am able to help you frame relevant design challenges by performing ethnographic research, think holistically with service design methods and jump into doing by tapping into my experience in interaction design, prototyping and testing.
I co-organize the Jobs to be Done meetup in Berlin, an innovation paradigm that helps founders, product managers an...
Mots-clés
jtbd
design
jobs to be done
business
product management
behavior
innovation
marketing
strategy
jobs-to-be-done
context
persona
causality
progress
struggle
sales
customer segmentation
focus
improve
user research
customer progress
whencoffeeandkalecompete
job stories
jobs
alan klement
motivation
customer research
ixds
user experience
framework
introduction
product design
jobstobedone
design expert exchange
meetup
switching
berlin
#jtbd
switch
forces
timeline
forces diagram
interview
Tout plus
Présentations
(2)J’aime
(24)Scaling Agile at Pipedrive (and the use of fireballs in creating product vision)
SaaStock
•
il y a 6 ans
Christian Bason, Dansk Design Center: Exploring Design Impact
Danish Design Centre
•
il y a 8 ans
Let's Talk About Strategy (extended workshop): what it is, why it matters, and how to do it well - Sophie Dennis
Sophie Dennis
•
il y a 6 ans
Introduction to the UK Policy Lab
Policy Lab
•
il y a 9 ans
Culture
Reed Hastings
•
il y a 14 ans
Public Service Design / Service Design Drinks Berlin
Service Design Berlin
•
il y a 10 ans
Service Design Berlin / Prototyping Public Services at Gov Jam Berlin 2015
Service Design Berlin
•
il y a 8 ans
Transformation Now? Service Design in American Government - Chelsea Mauldin, Public Policy Lab
Service Design Network
•
il y a 8 ans
Micromobility, the Jobs Vehicles are Hired to Do
Horace Dediu
•
il y a 6 ans
The Innovation Trap (and Antidote) from Lean Startup
Enabled
•
il y a 6 ans
What is Service Design?
Daniel Harris
•
il y a 10 ans
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
il y a 10 ans
Apps as Machines — at Hochschule Darmstadt
Martin Jordan
•
il y a 7 ans
Stimmt AG Workshop Toolkit
Stimmt AG
•
il y a 10 ans
Parts Without a Whole? – The Current State of Design Thinking Practice in Organizations
Jan Schmiedgen
•
il y a 8 ans
Innovation Labs und Corporate Acceleratoren im Innovations-Dilemma
Manuel Funk
•
il y a 8 ans
Capturing Contexts: A workshop with jobs-to-be-done tools / Service Experience Camp 2015
Martin Jordan
•
il y a 8 ans
Andrej Balaz: Introduction to Jobs-to-be-Done
Service Experience Camp
•
il y a 8 ans
UX STRAT Europe, Susanne van Mulken: "Lifting Off from the UX Plateau"
UX STRAT
•
il y a 8 ans
Designing Services for the Public / Service Design Drinks
Service Design Berlin
•
il y a 8 ans
Designing products against customer jobs
Martin Jordan
•
il y a 8 ans
Elements of User Experience by Jesse James Garrett
Open Journalism on the Open Web
•
il y a 12 ans
What Should We Build? Defining the Jobs to be Done
Marcelo Somers
•
il y a 11 ans
Making jobs-to-be-done actionable / Service Design Drinks
Service Design Berlin
•
il y a 9 ans
Personal Information
Entreprise/Lieu de travail
Berlin Area, Germany Germany
Profession
Senior Service & UX Designer at IXDS
Secteur d’activité
Design
Site Web
http://www.balaz.de
À propos
I help organizations to create services that customers value. As a full-circle user experience and service designer I work at the intersection of business, service and interaction design.
Insights into customer motivation and the progress they are trying to make when hiring new services are the foundation of my work and design reasoning. I am able to help you frame relevant design challenges by performing ethnographic research, think holistically with service design methods and jump into doing by tapping into my experience in interaction design, prototyping and testing.
I co-organize the Jobs to be Done meetup in Berlin, an innovation paradigm that helps founders, product managers an...
Mots-clés
jtbd
design
jobs to be done
business
product management
behavior
innovation
marketing
strategy
jobs-to-be-done
context
persona
causality
progress
struggle
sales
customer segmentation
focus
improve
user research
customer progress
whencoffeeandkalecompete
job stories
jobs
alan klement
motivation
customer research
ixds
user experience
framework
introduction
product design
jobstobedone
design expert exchange
meetup
switching
berlin
#jtbd
switch
forces
timeline
forces diagram
interview
Tout plus