No Kanban - 4 other ways to make work visible for fun and profit. BCS LLKD16 talk

1. No Kanban

2. The things that make Kanban awesome apply to other things too

3. A tale of the unavoidable

4. Someone gets a big idea

5. So, they get someone in to help

7. “Lets make work visible”

8. “whoooa!”

9. “Whoooa! Eureka?! Huh? What!?”

10. Visibility generates insight and questions, if it’s unavoidable

11. LET’S RECAP

12. LET’S RECAP
Work is hidden

13. LET’S RECAP
Work is hidden
We make it
visible

14. LET’S RECAP
Work is hidden
We make it
visible
That generates
questions,
insights & ideas
for change

15. BUT…
Work is hidden
We make it
visible
That generates
questions,
insights & ideas
for change

16. It’s a chasm… what’s in it?

17. Status Quo
CROCODILES!

18. Lots of things need to change that aren’t work.
Just like work, many of these things are also hidden

19. What if we made them visible?

20. What if we made them…

23. So, what could we do to make the context visible?

27. AUTHENTIC CONVERSATIONS

28. …was hidden
We made it….

30. So, what could we do to make people “visible”?

31. +
Trading Cards Timeline
+
Thanks
Strengths Experience Contribution

32. Trading Cards

34. Timeline

36. Events &
Emotions

37. Doing
Thinking
Events &
Emotions

38. Doing
Thinking
Team
Events &
Emotions

39. Doing
Thinking
Team
Events &
Emotions

40. Thanks

42. … hidden
became….

44. WHY?

45. So, how might we make hidden conflict visible?

52. Dysfunctional Management
• Role?
• Last month, what did you do?
• How do you help the teams?

53. Top 3 priorities

54. … was hidden
…became visible &

57. Find the world of YES!

58. Conversations, Looking for
hidden commonalities.
Often this is stating the
obvious that people take
for granted.
Items of YES
Provocative Actionable
Statements, (i.e. ones that
suggest doing something)
based on commonalities

59. Clarify the item of
YES! The action or
commitment.
Gradients of Agreement
(Sam Kaner)
Repeat for
whole list

60. Why is this worth
doing?
Roughly how much
effort is it?

61. SAY YES!

64. … was hidden
…became visible &

65. LET’S RECAP

66. LET’S RECAP PUT IT ANOTHER WAY

67. WHEN YOU RUN INTO CHALLENGES…

68. BEWARE OF YOUR EUREKA…

69. IT’S IN YOUR HEAD, NOT THEIRS…

70. INSTEAD OF TRYING TO PURSUADE…

71. HUNT OUT THE HIDDEN…

72. GET CREATIVE…

73. … HOW YOU CAN MAKE IT VISIBLE?

74. … HOW YOU CAN MAKE IT …

75. THAT WAY…

76. …IT’S THEIR EUREKA, NOT YOURS.

77. No Kanban