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Google+ For Hotels
Background
The Minimalist Guide
To For Hotels
By
Are Morch – Hotel Blogger
1
©Are Morch - Hotel Blogger
Google+ For Hotels
Background
2
©Are Morch - Hotel Blogger
Table Of Content
Title Page
Background 3
Introduction 4
Social Network Security 7
Google+ Profile 8
Google+ Business Page 9
Places For Business 11
Google+ Strategy 16
Hotel Collaboration Projects 17
Network & Collaborate With Me 18
Google+ For Hotels
Background
Google+ - The Background
Google has for a long period tried to enter the Social Media
Sphere. Google Buzz and Google Wave was among some
of the attempts, that now is retired.
In 2011 Google launched Google+. Today Google+ has over
500 Million users, of whom 235 Million users are active on a
monthly basis.
Google+ is designed to access the Google Umbrella
through Social Layers. It provides you the opportunity to
share and discover information through:
• Search
• Gmail
• YouTube
• Maps
• Google Chrome
• Google Play
3
©Are Morch - Hotel Blogger
Why Google+ For Hotels
Google+ aims to make your Hotel business social, across the
web.
There are three main areas that allows collaboration on
Google+ to stand out:
1. Get found across Google
Google are focusing on aggregating content through the Google
Umbrella. Relevant posts, videos and photos will attract new
customers. And it will also enhance the experience for existing
customers.
One of the reasons Hotels should have a presence on Google+
is so they can be found when the customer is most interested.
2. Get face-to-face with customers
One very valuable functionality with Google+ is Hangout. Here
you can invite up to 10 customers for a special video
presentation. You can also stream and record this session for
playback.
©Are Morch - Hotel Blogger 4
Google+ For Hotels
Introduction
5
3. Make social accountable
In the end of the day what matter for most Hotels is the
ROI (Return Of Investment).
a. Identify Influencers
Google+ provide a nifty tool that allow you to identify
who’s sharing and resharing your posts most often.
Google+ Ripples visualizes sharing interaction data for
your posts over time. This makes it easy to follow key
influencers and learn what content is most compelling to
your audience.
b. Social Reports
Google Analytics offers Social Reports that show how
Google+ influences your conversion funnel, the impact
of personalized recommendations on your site, and
what visitors from social networks are coming to your
site to see.
Google+ For Hotels
Introduction
©Are Morch - Hotel Blogger
c. Listen to your fans
Discover what is engaging your most loyal fans on
Google+ through Search.
Also search keywords, names, or anything else, and use
your search results to better understand what people are
saying about your Hotel.
Add additional value to your customers by rewarding
your customers. Collaborate and Network on topics that
matters to them,
When concern arise you will able to provide proper
response in a timely manner,
6
Google+ For Hotels
Introduction
©Are Morch - Hotel Blogger
7
Google+ For Hotels
Social Network Security
Social Network Security
Security, Privacy and Brand Integrity are common
concerns related to Social Networking.
Some helpful tips:
a. Use common Sense
b. Develop Social Network Guidelines in collaboration
with Team members
c. Make sure Social Network account stay with Hotel
d. Initiate a Social Network password strategy
e. Monitor the Social Network conversation related to
your Hotel
f. Activate the 2-step verification process
©Are Morch - Hotel Blogger
8
Google+ For Hotels
Google+ Profile
Create a Hotel Google+ Profile
When Google introduced Google+ they introduced some
requirements to for creating a business presence on their
Social Network.
1. You are required to create Google Account
2. You are required to create a Google+ Profile
When create your Google Account you will also be
required to set up a Gmail. This Gmail will be your Hotels
username when you create a Google+ Profile.
Since you will be creating a Google Account this will let
access all of the programs under the Google Umbrella.
©Are Morch - Hotel Blogger
Create your Hotels Google+ Business Page
Start showing your Hospitality with Google+. Create a
Google+ Page for your Hotel Brand, and Images that
represent your brand.
Provide a detailed description about your Hotel in the
About section. Stage your Google+ Business Page for
Hospitality.
This will make it easier for customers to find you through
Google+.
Include your Hotel website at the About Section.
9
Google+ For Hotels
Google+ Business Page
©Are Morch - Hotel Blogger
Create a Google+ Page
1. Pick Category
You will have 5 different categories to pick from.
a. Local Business or Place
Local Google+ pages are unique from other categories of
pages because they have features that allow customers
to easily connect with that business’s physical location.
For example, local pages include a map of the
business’s location and feature its address, phone
number, and hours of operation.
b. Product or Brand
Here, you would enter your page name and website, and
choose an applicable category, or you can simply choose
Brand, Other, Product or Service.
c. Company, Institution or Organization
This category includes pages for companies, institutions,
organizations and non-profits or similar entities.
d. Arts, Entertainment or Sports
Good fit for arts, entertainment and sports.
e. Other
If you don’t find a category that fits, then use this
category temporary.
10
Google+ For Hotels
Google+ Business Page
©Are Morch - Hotel Blogger
11
Google+ For Hotels
Places For Business
Places for Business
Google has now also integrated Local into their Social
Network.
Places for Business allows you to integrate Google Local
with Google+ Business Pages.
Google Local provides the options for users to provide
reviews on the Hotel Experience. Google lets customers
use the Zagat review system when they review your
Hotel.
Combining Reviews with engagement is a very powerful
way for Hotels to add new values to the Customer
Experience.
©Are Morch - Hotel Blogger
12
Google+ For Hotels
Google+ Strategy
Google+ Strategy
You should now have your Hotel established through the
Google+ Channels. It is time to add some strategies that
make your Hotel stand out on Google+.
1. Grow your Following
When have your Hotel properly set up on Google+ it is
time to tell your fans and customers.
a. Share your Hotels Business Page
b. Link to Hotel Business Page
c. Add Google+ Page on Hotel blog/website
d. Promote your Google+ Hotel Page offline
e. Follow other Google+ Hotel / Brand pages
f. Turn on Google+ Social Extension
©Are Morch - Hotel Blogger
13
Google+ For Hotels
Google+ Strategy
2. Engage your following
Commenting, sharing and posting on other’s Google+
Profile or Business Page will encourage your network to
add your Hotel to their Circles.
a) Post often
b) Target your posts
c) Use Images and Videos
d) Participate on Hangouts
e) Respond
f) Ask
g) Share unique content
3. Generate new leads
Google+ Business Pages can be a magnet for lead
generation with the proper strategies in place.
a) Set posts to Public
b) Encourage your fans and follower to +1
©Are Morch - Hotel Blogger
14
Google+ For Hotels
Google+ Strategy
c) Thank your brand advocates
d) Add Google+ Badge to your Hotel blog/website
e) Add +1 Button to your Hotel blog/website
4. The Google+ Hangout Effect
One of the most powerful tools with Google+ is Hangouts
on Air.
This is the new arena where you can provide information
about upcoming specials, or launch a new product /
service.
5. Be a thought leader
Follow specialists in the Hospitality Industry. Engage and
share your opinions on their profiles. Participate in
Google+ Communities.
©Are Morch - Hotel Blogger
15
Google+ For Hotels
Google+ Strategy
6. Connect with Team Members
Employees can be very powerful advocates for your
Hotel when you collaborate with them through Google+.
Be responsible with the content Team Members share.
Here it is important to have proper Social Network
Guidelines and Strategies in place.
7. Training
Google+ is a Social Network that is evolving and
changing. It is important to stay on top of what is going
on, and train your Team Members.
Set up a specific Training Channel for your Hotels
Google+ activity where you share tips, and organize
special Hangout on Air seminars.
©Are Morch - Hotel Blogger
16
Google+ For Hotels
Google+ Strategy
8. Reputation Management
Your Hotel has to be responsible for measuring and
monitoring content related to your Hotel on Google+.
Two easy ways to measure Google+ posts is to View
Ripples and use Google Analytics. Here you will find data
that gives you valuable insight about the life cycles of
content related to your Hotel.
Proven Model for Collaboration Success
1. Establish your Hotels LinkedIn Presence
2. Attract Followers
3. Engage Followers
4. Amplify Through your Network
5. Analyze and Refine
©Are Morch - Hotel Blogger
17
Google+ For Hotels
Hotel Collaboration Projects
Contact Me
Learn more through my Hotel Collaboration Projects how
LinkedIn can turn prospects into customers.
*NOTE* Contact me to learn more about How you
can get a Free Google+ Assessment for your Hotel.
Contact: Hotel Collaboration Projects
Gmail: aremorch@gmail.com
Email: hotelblogger@aremorch.com
Chat
Google+: Hangout
Skype: are.morch
©Are Morch - Hotel Blogger
18
Google+ For Hotels
Network & Collaborate With Me
Network & Collaborate With Me
Blog: Are Morch - Hotel Blogger
LinkedIn: Are Morch
LinkedIn Company Page: Are Morch - Hotel Blogger
Google+: Are Morch
Google+ Page: Are Morch - Hotel Blogger
Twitter: @AreMorch
YouTube: Are Morch - Hotel Blogger
FourSquare: Are Morch
Facebook: Are Morch
Facebook Page: Hotel Blogger
Facebook Page: Hotel Marketing & Social Media Strategist
Cheers..
Are Morch
Are Morch - Hotel Blogger
©Are Morch - Hotel Blogger

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The Minimalist Guide to Google Plus for Hotels

  • 1. Google+ For Hotels Background The Minimalist Guide To For Hotels By Are Morch – Hotel Blogger 1 ©Are Morch - Hotel Blogger
  • 2. Google+ For Hotels Background 2 ©Are Morch - Hotel Blogger Table Of Content Title Page Background 3 Introduction 4 Social Network Security 7 Google+ Profile 8 Google+ Business Page 9 Places For Business 11 Google+ Strategy 16 Hotel Collaboration Projects 17 Network & Collaborate With Me 18
  • 3. Google+ For Hotels Background Google+ - The Background Google has for a long period tried to enter the Social Media Sphere. Google Buzz and Google Wave was among some of the attempts, that now is retired. In 2011 Google launched Google+. Today Google+ has over 500 Million users, of whom 235 Million users are active on a monthly basis. Google+ is designed to access the Google Umbrella through Social Layers. It provides you the opportunity to share and discover information through: • Search • Gmail • YouTube • Maps • Google Chrome • Google Play 3 ©Are Morch - Hotel Blogger
  • 4. Why Google+ For Hotels Google+ aims to make your Hotel business social, across the web. There are three main areas that allows collaboration on Google+ to stand out: 1. Get found across Google Google are focusing on aggregating content through the Google Umbrella. Relevant posts, videos and photos will attract new customers. And it will also enhance the experience for existing customers. One of the reasons Hotels should have a presence on Google+ is so they can be found when the customer is most interested. 2. Get face-to-face with customers One very valuable functionality with Google+ is Hangout. Here you can invite up to 10 customers for a special video presentation. You can also stream and record this session for playback. ©Are Morch - Hotel Blogger 4 Google+ For Hotels Introduction
  • 5. 5 3. Make social accountable In the end of the day what matter for most Hotels is the ROI (Return Of Investment). a. Identify Influencers Google+ provide a nifty tool that allow you to identify who’s sharing and resharing your posts most often. Google+ Ripples visualizes sharing interaction data for your posts over time. This makes it easy to follow key influencers and learn what content is most compelling to your audience. b. Social Reports Google Analytics offers Social Reports that show how Google+ influences your conversion funnel, the impact of personalized recommendations on your site, and what visitors from social networks are coming to your site to see. Google+ For Hotels Introduction ©Are Morch - Hotel Blogger
  • 6. c. Listen to your fans Discover what is engaging your most loyal fans on Google+ through Search. Also search keywords, names, or anything else, and use your search results to better understand what people are saying about your Hotel. Add additional value to your customers by rewarding your customers. Collaborate and Network on topics that matters to them, When concern arise you will able to provide proper response in a timely manner, 6 Google+ For Hotels Introduction ©Are Morch - Hotel Blogger
  • 7. 7 Google+ For Hotels Social Network Security Social Network Security Security, Privacy and Brand Integrity are common concerns related to Social Networking. Some helpful tips: a. Use common Sense b. Develop Social Network Guidelines in collaboration with Team members c. Make sure Social Network account stay with Hotel d. Initiate a Social Network password strategy e. Monitor the Social Network conversation related to your Hotel f. Activate the 2-step verification process ©Are Morch - Hotel Blogger
  • 8. 8 Google+ For Hotels Google+ Profile Create a Hotel Google+ Profile When Google introduced Google+ they introduced some requirements to for creating a business presence on their Social Network. 1. You are required to create Google Account 2. You are required to create a Google+ Profile When create your Google Account you will also be required to set up a Gmail. This Gmail will be your Hotels username when you create a Google+ Profile. Since you will be creating a Google Account this will let access all of the programs under the Google Umbrella. ©Are Morch - Hotel Blogger
  • 9. Create your Hotels Google+ Business Page Start showing your Hospitality with Google+. Create a Google+ Page for your Hotel Brand, and Images that represent your brand. Provide a detailed description about your Hotel in the About section. Stage your Google+ Business Page for Hospitality. This will make it easier for customers to find you through Google+. Include your Hotel website at the About Section. 9 Google+ For Hotels Google+ Business Page ©Are Morch - Hotel Blogger
  • 10. Create a Google+ Page 1. Pick Category You will have 5 different categories to pick from. a. Local Business or Place Local Google+ pages are unique from other categories of pages because they have features that allow customers to easily connect with that business’s physical location. For example, local pages include a map of the business’s location and feature its address, phone number, and hours of operation. b. Product or Brand Here, you would enter your page name and website, and choose an applicable category, or you can simply choose Brand, Other, Product or Service. c. Company, Institution or Organization This category includes pages for companies, institutions, organizations and non-profits or similar entities. d. Arts, Entertainment or Sports Good fit for arts, entertainment and sports. e. Other If you don’t find a category that fits, then use this category temporary. 10 Google+ For Hotels Google+ Business Page ©Are Morch - Hotel Blogger
  • 11. 11 Google+ For Hotels Places For Business Places for Business Google has now also integrated Local into their Social Network. Places for Business allows you to integrate Google Local with Google+ Business Pages. Google Local provides the options for users to provide reviews on the Hotel Experience. Google lets customers use the Zagat review system when they review your Hotel. Combining Reviews with engagement is a very powerful way for Hotels to add new values to the Customer Experience. ©Are Morch - Hotel Blogger
  • 12. 12 Google+ For Hotels Google+ Strategy Google+ Strategy You should now have your Hotel established through the Google+ Channels. It is time to add some strategies that make your Hotel stand out on Google+. 1. Grow your Following When have your Hotel properly set up on Google+ it is time to tell your fans and customers. a. Share your Hotels Business Page b. Link to Hotel Business Page c. Add Google+ Page on Hotel blog/website d. Promote your Google+ Hotel Page offline e. Follow other Google+ Hotel / Brand pages f. Turn on Google+ Social Extension ©Are Morch - Hotel Blogger
  • 13. 13 Google+ For Hotels Google+ Strategy 2. Engage your following Commenting, sharing and posting on other’s Google+ Profile or Business Page will encourage your network to add your Hotel to their Circles. a) Post often b) Target your posts c) Use Images and Videos d) Participate on Hangouts e) Respond f) Ask g) Share unique content 3. Generate new leads Google+ Business Pages can be a magnet for lead generation with the proper strategies in place. a) Set posts to Public b) Encourage your fans and follower to +1 ©Are Morch - Hotel Blogger
  • 14. 14 Google+ For Hotels Google+ Strategy c) Thank your brand advocates d) Add Google+ Badge to your Hotel blog/website e) Add +1 Button to your Hotel blog/website 4. The Google+ Hangout Effect One of the most powerful tools with Google+ is Hangouts on Air. This is the new arena where you can provide information about upcoming specials, or launch a new product / service. 5. Be a thought leader Follow specialists in the Hospitality Industry. Engage and share your opinions on their profiles. Participate in Google+ Communities. ©Are Morch - Hotel Blogger
  • 15. 15 Google+ For Hotels Google+ Strategy 6. Connect with Team Members Employees can be very powerful advocates for your Hotel when you collaborate with them through Google+. Be responsible with the content Team Members share. Here it is important to have proper Social Network Guidelines and Strategies in place. 7. Training Google+ is a Social Network that is evolving and changing. It is important to stay on top of what is going on, and train your Team Members. Set up a specific Training Channel for your Hotels Google+ activity where you share tips, and organize special Hangout on Air seminars. ©Are Morch - Hotel Blogger
  • 16. 16 Google+ For Hotels Google+ Strategy 8. Reputation Management Your Hotel has to be responsible for measuring and monitoring content related to your Hotel on Google+. Two easy ways to measure Google+ posts is to View Ripples and use Google Analytics. Here you will find data that gives you valuable insight about the life cycles of content related to your Hotel. Proven Model for Collaboration Success 1. Establish your Hotels LinkedIn Presence 2. Attract Followers 3. Engage Followers 4. Amplify Through your Network 5. Analyze and Refine ©Are Morch - Hotel Blogger
  • 17. 17 Google+ For Hotels Hotel Collaboration Projects Contact Me Learn more through my Hotel Collaboration Projects how LinkedIn can turn prospects into customers. *NOTE* Contact me to learn more about How you can get a Free Google+ Assessment for your Hotel. Contact: Hotel Collaboration Projects Gmail: aremorch@gmail.com Email: hotelblogger@aremorch.com Chat Google+: Hangout Skype: are.morch ©Are Morch - Hotel Blogger
  • 18. 18 Google+ For Hotels Network & Collaborate With Me Network & Collaborate With Me Blog: Are Morch - Hotel Blogger LinkedIn: Are Morch LinkedIn Company Page: Are Morch - Hotel Blogger Google+: Are Morch Google+ Page: Are Morch - Hotel Blogger Twitter: @AreMorch YouTube: Are Morch - Hotel Blogger FourSquare: Are Morch Facebook: Are Morch Facebook Page: Hotel Blogger Facebook Page: Hotel Marketing & Social Media Strategist Cheers.. Are Morch Are Morch - Hotel Blogger ©Are Morch - Hotel Blogger