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PRESENTATION SKILLS
    Unit 3: Voice Techniques
WORDS MEAN MORE
THAN WHAT IS SET DOWN
         ON PAPER.
IT TAKES THE HUMAN VOICE
      TO INFUSE THEM
  WITH DEEPER MEANING.
               — Maya Angelou
Presentation Skills. Unit 3: Voice Techniques
Another great example of using your voice to influence.
                  Learn from her.
DO you realize that what you say is actually
not as important than how you say it?
And scientists have long proved that:
only 17 per cent of our impression
from a communication comes from words said.

No matter how interesting your speech looks
on the paper, if you deliver it in a boring monotone,
standing dead there in front of everybody, value
of your presentation comes to nothing.
IN the next two units we will talk about body language.
It comprises our gestures, posture, facial expressions,
and probably most importantly — voice.
That is why it’s worth thoroughly talking about voice first.
So...
VOICE is a musical instrument. It has endless emotional
capacity, and is able to make deepest impressions
upon its listeners. And we don’t need to pay
for this instrument — it’s always there with you.

And it’s your main instrument while giving a presentation.
Not slides and not curious facts. Even a great story will fall
flat if delivered poorly. On the other side,
vocal delivery is able to create suspense, enthusiasm,
and excitement, to complement the drama of the plot,
to make your story much more vivid and easier
for listeners to follow.
NOW, let us give you some advice
 on the effective vocal delivery.
Vocal delivery: general advice
Vocal delivery: general advice

Tempo and Chunking
Never rush. Vary the speed — don’t talk at the same pace all the time.
And pause from time to time — a few seconds of silence are sometimes
just as effective as words. Pausing in the wrong place sounds like a hesitation.
But nothing is more dramatic than a well-placed pause.
Vocal delivery: general advice




Pitch and Intonation
Vary the pitch (high pitch = soprano, low pitch = bass). It will let you not only
give information but interpret it, show your listeners exactly what it means
for you all.
A good way of varying the pitch is to introduce question into your presentation.
This should force you to raise the pitch a little. But be very careful with high pitch:
people subconsciously like high pitch much less than low voice. And don’t vary
your pitch too often and too dramatically, otherwise you will sound like a weird
opera singer.
Vocal delivery: general advice

Volume
Adjust your voice to the size of your audience, to the room you’re presenting in.
There is no need to shout, yet everybody must hear you clearly. Vary the volume.
A quieter part can contrast with a louder part and create dramatically different
effects.
Vocal delivery: general advice




Articulation
The sounds will be clearer if you don’t rush your words. If you anticipate difficulty
in pronouncing certain key words, practice them beforehand. Usually the problem
is the syllable stress.
Vocal delivery: general advice




Sentence length and style
It’s hard to aurally comprehend complex sentences and difficult words.
Avoid reading your text — this should keep the sentences fairly short.
Plus, it will sound natural, and you should always sound natural.
Vocal delivery: general advice

Language mistakes and accent
Before presenting, check thoroughly all the problematic words:
are you reading them correctly? If you make one mistake in the presentation,
this will not disturb anyone, but if you pronounce the same word in a wrong way
over and over again, that would be very bad.
Still, our mother tongue being not English, we are naturally allowed to have
foreign accent. Practicing and trying to sound as close to native speaker
as possible is good, but do not overemphasize the impact of a minor foreign
accent.
NOW, let’s examine how we can use
 some important voice techniques.
Stress
Stress

By stressing particular words (or parts of words) in a sentence you can subtly
change the its meaning. Try reading out each of the following examples with
different stress.

✣ We all know that this is an extremely difficult market. (it’s more than just difficult)
  We all know that this is an extremely difficult market. (you and I agree on this)
  We all know that this is an extremely difficult market. (but they don’t)
  We all know that this is an extremely difficult market. (but we do little about it)
Pacing
Pacing

You can use pauses to slow your pace down and make your sentences easier
to understand and more effective sounding. Group words into phrases
according to their meaning and make pauses between the phrases.

✣ In my opinion we should go into other markets.
   In my opinion // we should go // into other markets.

✣ On the other hand, the figures prove that we are on the right track.
  On the other hand, // the figures prove // that we are on the right track.

In general, you should slow down to make your most important pints.
This gives your message time to sink in.
Emphasizing
Emphasizing

IT is always a good idea to exaggerate a little —
it helps to get your message across persuasively
and to dramatically change the significance of what
you say. There are various ways to emphasize
some ideas in a speech.
Emphasizing

First, you can stress words which are normally unstressed or contracted.
These are mainly auxiliary verbs (be, have, can, etc.) and negatives.
For example, read out the following sentences, stressing the underlined words:

	

 Neutral Remark	

 	

 	

 	

 	

 	

 Emphatic Remark
✣ It’s our best chance of success.	

 	

 ✣ It is our best chance of success.
✣ We were hoping for a better deal.	

	

 ✣ We were hoping for a better deal.
✣ We’re doing the best we can.	

 	

 	

 ✣ We are doing the best we can.
✣ We’ve tried to limit the damage.	

 	

 ✣ We have tried to limit the damage.
✣ We can’t go ahead with this.	

 	

 	

 ✣ We cannot go ahead with this.
✣ I see what you mean.	

	

 	

 	

 	

 ✣ I do see what you mean.
✣ They promised completion by June.	

 ✣ They did promise completion by June.
✣ It isn’t cost-effective.	

 	

 	

 	

 	

 ✣ It’s not cost-effective.
✣ Do we or don’t we believe in service?	

 ✣ Do we or do we not believe in service?
Emphasizing

Second, you can place emphasis on particular words and phrases.
Look at the following and notice how the effect is changed by a change
of emphasis:

✣ This was successful.
✣ This was very sucCESSful.
✣ This was VEry successful.
Emphasizing

Third, you can use so-called intensifiers to emphasize your points.

✣ I’m afraid it just isn’t good enough — the entire system needs updating.
✣ We really need to rethink our whole recruitment procedure.
✣ Paying off such a substantial loan is going to be extremely difficult.
✣ We’ve done much better than we expected — even better than we did last year.
✣ That’s absolutely no chance at all of us going into profit in the first two years.
Emphasizing

Adverbs are especially often used as intensifiers.
Intensifier adverbs can be total, very strong, or moderate.

	

   Total	

 	

 	

 	

 	

      	

   Very strong	

 	

                                                        	

       	

   Moderate
	

   absolutely (fantastic)	

     	

   extremely (good)	

     	

   fairly (safe)
	

   completely (awful)	

 	

     	

   very (bad)	

 	

 	

   	

   reasonably (expensive)
	

   entirely (depressing)	

	

   	

   	

 	

 	

 	

 	

     	

   quite (cheap)

In more formal speech some verbs and intensifier adverbs form fixed expressions.
Your English will greatly benefit from learning such expressions. A typical pattern is:

	

    Subject	

 Intensifier	

 Main Verb	

 	

        Complement
	

   ✣ I	

	

 	

 completely	

 agree	

 	

 	

      with everything you’ve said so far.
	

   ✣ We 	

 	

 firmly	

 	

 oppose	

 	

 	

       any suggestion that the company be sold.
Emphasizing

Fourth, another way of emphasizing your thought is the ‘what ... is ...’ pattern.
Using it, you can focus key points so that everyone knows
you want them to listen to what you have to say next.

Compare:
✣ We can’t expect too much.
  What we can’t do is expect too much too soon.

✣ I’d like to approach this question from two different angles.
 What I’d like to do is approach this question from two different angles.
Emphasizing

And finally, you can actually use the verbs to stress, emphasize, etc.

✣ I’d like to stress the following point.
✣ I’d like to draw your attention to the latest figures.
✣ I’d like to emphasize that our market position is excellent.
KEY POINTS
KEY POINTS

 General advice:
KEY POINTS

           General advice:
             1. Articulate.
    2. Keep your sentences short.
3. Check the spelling of difficult words.
KEY POINTS

           General advice:
             1. Articulate.
    2. Keep your sentences short.
3. Check the spelling of difficult words.

        To create rich delivery:
KEY POINTS

                  General advice:
                    1. Articulate.
           2. Keep your sentences short.
       3. Check the spelling of difficult words.

                 To create rich delivery:
         1. Vary the speed, volume intonation.
2. Use various Stress, Pacing and Emphasis techniques.
KEY POINTS

          ... and above all:

Sound natural. Be eloquent and vivid.

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Presentation Skills. Unit 3: Voice Techniques

  • 1. PRESENTATION SKILLS Unit 3: Voice Techniques
  • 2. WORDS MEAN MORE THAN WHAT IS SET DOWN ON PAPER. IT TAKES THE HUMAN VOICE TO INFUSE THEM WITH DEEPER MEANING. — Maya Angelou
  • 4. Another great example of using your voice to influence. Learn from her.
  • 5. DO you realize that what you say is actually not as important than how you say it? And scientists have long proved that: only 17 per cent of our impression from a communication comes from words said. No matter how interesting your speech looks on the paper, if you deliver it in a boring monotone, standing dead there in front of everybody, value of your presentation comes to nothing.
  • 6. IN the next two units we will talk about body language. It comprises our gestures, posture, facial expressions, and probably most importantly — voice. That is why it’s worth thoroughly talking about voice first. So...
  • 7. VOICE is a musical instrument. It has endless emotional capacity, and is able to make deepest impressions upon its listeners. And we don’t need to pay for this instrument — it’s always there with you. And it’s your main instrument while giving a presentation. Not slides and not curious facts. Even a great story will fall flat if delivered poorly. On the other side, vocal delivery is able to create suspense, enthusiasm, and excitement, to complement the drama of the plot, to make your story much more vivid and easier for listeners to follow.
  • 8. NOW, let us give you some advice on the effective vocal delivery.
  • 10. Vocal delivery: general advice Tempo and Chunking Never rush. Vary the speed — don’t talk at the same pace all the time. And pause from time to time — a few seconds of silence are sometimes just as effective as words. Pausing in the wrong place sounds like a hesitation. But nothing is more dramatic than a well-placed pause.
  • 11. Vocal delivery: general advice Pitch and Intonation Vary the pitch (high pitch = soprano, low pitch = bass). It will let you not only give information but interpret it, show your listeners exactly what it means for you all. A good way of varying the pitch is to introduce question into your presentation. This should force you to raise the pitch a little. But be very careful with high pitch: people subconsciously like high pitch much less than low voice. And don’t vary your pitch too often and too dramatically, otherwise you will sound like a weird opera singer.
  • 12. Vocal delivery: general advice Volume Adjust your voice to the size of your audience, to the room you’re presenting in. There is no need to shout, yet everybody must hear you clearly. Vary the volume. A quieter part can contrast with a louder part and create dramatically different effects.
  • 13. Vocal delivery: general advice Articulation The sounds will be clearer if you don’t rush your words. If you anticipate difficulty in pronouncing certain key words, practice them beforehand. Usually the problem is the syllable stress.
  • 14. Vocal delivery: general advice Sentence length and style It’s hard to aurally comprehend complex sentences and difficult words. Avoid reading your text — this should keep the sentences fairly short. Plus, it will sound natural, and you should always sound natural.
  • 15. Vocal delivery: general advice Language mistakes and accent Before presenting, check thoroughly all the problematic words: are you reading them correctly? If you make one mistake in the presentation, this will not disturb anyone, but if you pronounce the same word in a wrong way over and over again, that would be very bad. Still, our mother tongue being not English, we are naturally allowed to have foreign accent. Practicing and trying to sound as close to native speaker as possible is good, but do not overemphasize the impact of a minor foreign accent.
  • 16. NOW, let’s examine how we can use some important voice techniques.
  • 18. Stress By stressing particular words (or parts of words) in a sentence you can subtly change the its meaning. Try reading out each of the following examples with different stress. ✣ We all know that this is an extremely difficult market. (it’s more than just difficult) We all know that this is an extremely difficult market. (you and I agree on this) We all know that this is an extremely difficult market. (but they don’t) We all know that this is an extremely difficult market. (but we do little about it)
  • 20. Pacing You can use pauses to slow your pace down and make your sentences easier to understand and more effective sounding. Group words into phrases according to their meaning and make pauses between the phrases. ✣ In my opinion we should go into other markets. In my opinion // we should go // into other markets. ✣ On the other hand, the figures prove that we are on the right track. On the other hand, // the figures prove // that we are on the right track. In general, you should slow down to make your most important pints. This gives your message time to sink in.
  • 22. Emphasizing IT is always a good idea to exaggerate a little — it helps to get your message across persuasively and to dramatically change the significance of what you say. There are various ways to emphasize some ideas in a speech.
  • 23. Emphasizing First, you can stress words which are normally unstressed or contracted. These are mainly auxiliary verbs (be, have, can, etc.) and negatives. For example, read out the following sentences, stressing the underlined words: Neutral Remark Emphatic Remark ✣ It’s our best chance of success. ✣ It is our best chance of success. ✣ We were hoping for a better deal. ✣ We were hoping for a better deal. ✣ We’re doing the best we can. ✣ We are doing the best we can. ✣ We’ve tried to limit the damage. ✣ We have tried to limit the damage. ✣ We can’t go ahead with this. ✣ We cannot go ahead with this. ✣ I see what you mean. ✣ I do see what you mean. ✣ They promised completion by June. ✣ They did promise completion by June. ✣ It isn’t cost-effective. ✣ It’s not cost-effective. ✣ Do we or don’t we believe in service? ✣ Do we or do we not believe in service?
  • 24. Emphasizing Second, you can place emphasis on particular words and phrases. Look at the following and notice how the effect is changed by a change of emphasis: ✣ This was successful. ✣ This was very sucCESSful. ✣ This was VEry successful.
  • 25. Emphasizing Third, you can use so-called intensifiers to emphasize your points. ✣ I’m afraid it just isn’t good enough — the entire system needs updating. ✣ We really need to rethink our whole recruitment procedure. ✣ Paying off such a substantial loan is going to be extremely difficult. ✣ We’ve done much better than we expected — even better than we did last year. ✣ That’s absolutely no chance at all of us going into profit in the first two years.
  • 26. Emphasizing Adverbs are especially often used as intensifiers. Intensifier adverbs can be total, very strong, or moderate. Total Very strong Moderate absolutely (fantastic) extremely (good) fairly (safe) completely (awful) very (bad) reasonably (expensive) entirely (depressing) quite (cheap) In more formal speech some verbs and intensifier adverbs form fixed expressions. Your English will greatly benefit from learning such expressions. A typical pattern is: Subject Intensifier Main Verb Complement ✣ I completely agree with everything you’ve said so far. ✣ We firmly oppose any suggestion that the company be sold.
  • 27. Emphasizing Fourth, another way of emphasizing your thought is the ‘what ... is ...’ pattern. Using it, you can focus key points so that everyone knows you want them to listen to what you have to say next. Compare: ✣ We can’t expect too much. What we can’t do is expect too much too soon. ✣ I’d like to approach this question from two different angles. What I’d like to do is approach this question from two different angles.
  • 28. Emphasizing And finally, you can actually use the verbs to stress, emphasize, etc. ✣ I’d like to stress the following point. ✣ I’d like to draw your attention to the latest figures. ✣ I’d like to emphasize that our market position is excellent.
  • 31. KEY POINTS General advice: 1. Articulate. 2. Keep your sentences short. 3. Check the spelling of difficult words.
  • 32. KEY POINTS General advice: 1. Articulate. 2. Keep your sentences short. 3. Check the spelling of difficult words. To create rich delivery:
  • 33. KEY POINTS General advice: 1. Articulate. 2. Keep your sentences short. 3. Check the spelling of difficult words. To create rich delivery: 1. Vary the speed, volume intonation. 2. Use various Stress, Pacing and Emphasis techniques.
  • 34. KEY POINTS ... and above all: Sound natural. Be eloquent and vivid.

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