The document discusses improving a client's workflow process using Alfresco. It describes how the previous channel-centric workflow had issues like complex status determination and broken workflows. Alfresco was implemented using its Rubble engine to create a task-centric workflow with an intuitive user interface that simplifies workflow operation and avoids broken workflows. The new workflow is integrated with Alfresco's document management and allows template-driven workflow creation with role-based access control.

1. Alfresco- Making Workflow Process Simpler
Alfresco- Making Workflow Process Simpler
Client is a software tools development organization which specializes in developing business
process management tool.
Challenges
Earlier the workflow implemented for the process was channel centric. It is one of the
methods to monitor the task assignments. The workflow process in this system is entirely
condition based. However, it encountered some issues. The module of this workflow was
asynchronous. Determining the status of the process or the flow of information was
complex and the probabilities of broken workflows were always higher.
All of these issues were equally affecting the workflow process resulting in broken workflow
and loss of information. Difficulties like long scrolling, management of nested decisions and
parallel tasks with broken workflow gradually became the part of the process
unnecessarily.
Hence, there was a need of workflow that could meet the requirement of user friendliness
along with resolving the aforementioned disputes. At the same time the system was
required to be traceable regarding the current flow of information. The workflow was also
needed to be flexible enough to control various tasks and roles over complex workflow
integration.

2. Solution
Tools & Technologies
Rubble engine designed over the platform of Alfresco was implemented to overcome the
issues of channel centric workflow. The current process was known to be task-centric. The
User Interface of this workflow has been designed extremely user friendly and has been
configured with multi-level task bifurcation. To keep it clear, this is the process where the
status of tasks could be determined within the workflow. Also, this workflow has been
integrated with Alfresco document management which helps to manage the files and paper
works associated with any task.
Rubble engine helps to simplify the workflow operation. It picks up the messages from the
message queue and identifies and retrieves the current state of the recipient process. This
is then continued by writing the updated process and deleting the message from the
message queue. Tracing the flow of information becomes easier and at the same time it
also avoids any probabilities of the broken workflows.
Alfresco

3. Specifications
Template driven workflow creation
Front end :
Intuitive self help
Vidi designer canvas
Native UI and UX | Fast and fluid
Role Based Access Control (RBAC)
Backend :
Content management
Creating work template
Alfresco API Communication