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HOW TO KEEP EMPLOYEES
ENGAGED AND HAPPY
THE PROBLEM
69% of employees report
engagement is a problem in
their organization
82% say it is very important
that their organization
address their employee
engagement problem
69% 82%
Source: Psychometrics Engagement Study
Lack of employee
engagement is a
problem shared by
many businesses in
all industries
If you have disengaged employees
at your company, it’s time to
pay closer attention to the one
common denominator:
YOUR ORGANIZATION
DISENGAGEMENT USUALLY
STEMS FROM THE TOP
Poor management
Bad hiring decisions
Lack of communication
Inadequate training and disregard of
work- balance issues
...And other worst practices
THE BOTTOM LINE
Show your employees that you care
about what matters to them.
It’s not that difficult!
Not if you truly listen
to them!
THE SOLUTION
THE SOLUTION
6 essential steps to success
GIVE THEM
MEANINGFUL WORK
1
“WORK GIVES YOU MEANING AND PURPOSE,
AND LIFE IS EMPTY WITHOUT IT.”
— STEPHEN HAWKING
54% of employees
who are proud of
their company’s
contributions to
society are engaged.
MEANINGFUL WORK
The missing link
A JOB IS MEANINGFUL IF IT
ALLOWS EMPLOYEES TO
Be themselves
Care about what they are doing
Feel valuable
Think creatively
Make decisions
Expand their skill sets
Have enough time to recharge
COACH YOUR
EMPLOYEES
2
“TELL ME AND I FORGET. TEACH ME AND I
REMEMBER. INVOLVE ME AND I LEARN.”
— BENJAMIN FRANKLIN
Employees who report
feeling valued by their
employers are 60% more
likely to report they are
motivated to do their very
best for their employer.
EMPLOYEES WANT AN
ENGAGED COACH
OR MENTOR
SOME BASIC COACHING
TIPS TO GET YOU STARTED
Provide practical, actionable steps
Give relevant examples
Identify employee’s strengths
Place them where they can excel
Track their progress
Offer cross-training opportunities
Recognize improvement immediately
DEVELOP
YOUR PEOPLE
3
“THE GROWTH AND DEVELOPMENT OF
PEOPLE IS THE HIGHEST CALLING
OF LEADERSHIP”
— HARVEY FIRESTONE
58% of employees
say that professional
development contributes
to their job satisfaction.
SATISFIED EMPLOYEES ARE
engaged employees
HERE ARE SOME TACTICS TO HELP
YOU ESTABLISH A STRATEGY FOR
DEVELOPING YOUR PEOPLE
Schedule employees to shadow seasoned workers
Offer cross-training opportunities
Give employees time to work on special projects
Design transition management problems
Provide external development opportunities
Reward leaders for developing employees
RECOGNIZE
GOOD PERFORMANCE
4
“PEOPLE WORK FOR MONEY BUT GO THE
EXTRA MILE FOR RECOGNITION, PRAISE
AND REWARDS.”
— DALE CARNEGIE
Highly engaged employees
respond 83% favorably to the
question, “How satisfied are
you with the recognition you
receive for doing a good job,”
vs only 3% for disengaged
employees.
GRATITUDE AND
PRAISE IMPROVE
ENGAGEMENT
HERE ARE A FEW WAYS TO
RECOGNIZE YOUR EMPLOYEES
Say “Thank You”
Give praise for a job well done
Communicate achievements via company-wide emails
Provide on-demand feedback
Ask for advice in employee’s area of expertise
Treat them to something special
Ask your employees how they prefer to be recognized
HIRE THE
RIGHT MANAGERS
5
“HIRING THE BEST IS YOUR MOST
IMPORTANT TASK.”
— STEVE JOBS
80% of employees dissatisfied
with their direct manager are
disengaged.
30% of employees report
a lack of supervisor
support.
EMPLOYEES WITH
GREAT MANAGERS
ARE FAR MORE
ENGAGED AT WORK
WHO IS THE RIGHT
MANAGER?
HERE ARE SOME OF THE TRAITS
COMMONLY ATTRIBUTED TO
GOOD MANAGERS
Fair
Mature
Empathetic
Communicates
Good attitude
Honest
Prioritizes
Accountable
Leads by example
Patient
HELP EMPLOYEES ACHIEVE
WORK-LIFE BALANCE
6
“ALWAYS TREAT YOUR EMPLOYEES
EXACTLY AS YOU WANT THEM TO TREAT
YOUR CUSTOMERS.”
— STEPHEN COVEY
While 67% of employees
feel workers have work-life
balance, 45% of employees
disagree.
Offer a flexible work schedule
Allow employees to work remotely
Increase paid time off
Restrict off-hours intrusions
Conduct employee surveys
Recognize the signs of overwork
Encourage a healthy lifestyle
Establish a work-life balance culture
TO IMPROVE WORK-LIFE BALANCE IN YOUR
COMPANY, CONSIDER EMBRACING SOME OF
THESE SUGGESTIONS
CONCLUSION
These six steps are a great start for engaging your
employees and setting up a successful partnership that will
lead to higher performance, productivity and retention.
Some of these suggestions cost little or nothing to implement,
and the rewards are definitely worth it.
FOLLOW THE GOLDEN RULE
The best advice we can give to you:
Do unto others as you would have them
do unto you. Treat your employees as you,
yourself, would like to be treated.
GET ADDITIONAL RESOURCES
FROM BMA GROUP!

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How to Keep Employees Engaged and Happy

  • 1. HOW TO KEEP EMPLOYEES ENGAGED AND HAPPY
  • 2. THE PROBLEM 69% of employees report engagement is a problem in their organization 82% say it is very important that their organization address their employee engagement problem 69% 82% Source: Psychometrics Engagement Study
  • 3. Lack of employee engagement is a problem shared by many businesses in all industries
  • 4. If you have disengaged employees at your company, it’s time to pay closer attention to the one common denominator: YOUR ORGANIZATION
  • 5. DISENGAGEMENT USUALLY STEMS FROM THE TOP Poor management Bad hiring decisions Lack of communication Inadequate training and disregard of work- balance issues ...And other worst practices
  • 7. Show your employees that you care about what matters to them. It’s not that difficult! Not if you truly listen to them!
  • 9. THE SOLUTION 6 essential steps to success
  • 11. “WORK GIVES YOU MEANING AND PURPOSE, AND LIFE IS EMPTY WITHOUT IT.” — STEPHEN HAWKING
  • 12. 54% of employees who are proud of their company’s contributions to society are engaged.
  • 14. A JOB IS MEANINGFUL IF IT ALLOWS EMPLOYEES TO Be themselves Care about what they are doing Feel valuable Think creatively Make decisions Expand their skill sets Have enough time to recharge
  • 16. “TELL ME AND I FORGET. TEACH ME AND I REMEMBER. INVOLVE ME AND I LEARN.” — BENJAMIN FRANKLIN
  • 17. Employees who report feeling valued by their employers are 60% more likely to report they are motivated to do their very best for their employer.
  • 18. EMPLOYEES WANT AN ENGAGED COACH OR MENTOR
  • 19. SOME BASIC COACHING TIPS TO GET YOU STARTED Provide practical, actionable steps Give relevant examples Identify employee’s strengths Place them where they can excel Track their progress Offer cross-training opportunities Recognize improvement immediately
  • 21. “THE GROWTH AND DEVELOPMENT OF PEOPLE IS THE HIGHEST CALLING OF LEADERSHIP” — HARVEY FIRESTONE
  • 22. 58% of employees say that professional development contributes to their job satisfaction.
  • 24. HERE ARE SOME TACTICS TO HELP YOU ESTABLISH A STRATEGY FOR DEVELOPING YOUR PEOPLE Schedule employees to shadow seasoned workers Offer cross-training opportunities Give employees time to work on special projects Design transition management problems Provide external development opportunities Reward leaders for developing employees
  • 26. “PEOPLE WORK FOR MONEY BUT GO THE EXTRA MILE FOR RECOGNITION, PRAISE AND REWARDS.” — DALE CARNEGIE
  • 27. Highly engaged employees respond 83% favorably to the question, “How satisfied are you with the recognition you receive for doing a good job,” vs only 3% for disengaged employees.
  • 29. HERE ARE A FEW WAYS TO RECOGNIZE YOUR EMPLOYEES Say “Thank You” Give praise for a job well done Communicate achievements via company-wide emails Provide on-demand feedback Ask for advice in employee’s area of expertise Treat them to something special Ask your employees how they prefer to be recognized
  • 31. “HIRING THE BEST IS YOUR MOST IMPORTANT TASK.” — STEVE JOBS
  • 32. 80% of employees dissatisfied with their direct manager are disengaged.
  • 33. 30% of employees report a lack of supervisor support.
  • 34. EMPLOYEES WITH GREAT MANAGERS ARE FAR MORE ENGAGED AT WORK
  • 35. WHO IS THE RIGHT MANAGER?
  • 36. HERE ARE SOME OF THE TRAITS COMMONLY ATTRIBUTED TO GOOD MANAGERS Fair Mature Empathetic Communicates Good attitude Honest Prioritizes Accountable Leads by example Patient
  • 38. “ALWAYS TREAT YOUR EMPLOYEES EXACTLY AS YOU WANT THEM TO TREAT YOUR CUSTOMERS.” — STEPHEN COVEY
  • 39. While 67% of employees feel workers have work-life balance, 45% of employees disagree.
  • 40. Offer a flexible work schedule Allow employees to work remotely Increase paid time off Restrict off-hours intrusions Conduct employee surveys Recognize the signs of overwork Encourage a healthy lifestyle Establish a work-life balance culture TO IMPROVE WORK-LIFE BALANCE IN YOUR COMPANY, CONSIDER EMBRACING SOME OF THESE SUGGESTIONS
  • 42. These six steps are a great start for engaging your employees and setting up a successful partnership that will lead to higher performance, productivity and retention. Some of these suggestions cost little or nothing to implement, and the rewards are definitely worth it.
  • 43. FOLLOW THE GOLDEN RULE The best advice we can give to you: Do unto others as you would have them do unto you. Treat your employees as you, yourself, would like to be treated.
  • 44.