Despite lockdown, demanding to work from home, Design Sprints can be used successfully to answer critical business questions by sparking innovation, encourage user-centered thinking, aligning teams under a shared vision, and gaining insights about the marketability of products before their launch – if you know how to do them remote.
This talk will provide an intensive and compact introduction into the method mix from Google Ventures, how this structured process works, about its strengths, and most importantly, how it can be conducted successfully as “remote”. Since this is significantly different to “in-person”, this will cover a comparison of the physical and digital version of Design Sprints – and it provides a lot of practical insights for remote workshops in general too.
14. WHAT FOR ?
When innovations for products and services are needed
When big challenges are to be solved
In case of a lot of stakeholders or complicated processes
I case of a high investment risk
@BennoLoewenberg
15. WHY ?
Validated concepts for solutions
to develop or improve products and services
„maximizing customer value“
@BennoLoewenberg
24. WHY REMOTE ?
Remote became a necessity
and the current reality of work.
Remote Design Sprints help to
maintain the ability to work (creatively).
@BennoLoewenberg
25. PHYSICAL ≠ DIGITAL
Trying to conduct remote workshops
exactly like in-person workshops … fails.
@BennoLoewenberg
26. PHYSICAL ≠ DIGITAL
Big meeting rooms,
Creative spaces Where
At home, Quiet room (mostly),
Variable time zones
Full-day workshops,
Several days all together When
A few flexible sessions (1,5 – 2 hrs. each),
Offline homework
Facilitator + Interdisciplinary team
(1 + 6–8 people) Who
Facilitator + Co-Facilitator +
Interdisciplinary team (2 + 6–8 people)
Sticky-Notes, Timer, Flipcharts,
Whiteboards, Tabletennis/Kickertable How
Video conferencing, Digital whiteboard,
Online timer, Homeoffice streching
@BennoLoewenberg aft. Hildebranding
27. REMOTE AGENDA
Not one consecutive workshop,
but a sequence of short sessions.
@BennoLoewenberg
30. SCHEDULE – DIGITAL (CORE)
1 2 3
Mon Tue Wed
Understand
the landscape;
1,5 h
Ideate and envision
the future;
2 h
Understand the users
and their journey;
1,5 h
Discuss actions
and plan;
1,5 h
@BennoLoewenberg aft. Google
31. SCHEDULE – DIGITAL (COMPLETE)
@BennoLoewenberg aft. Semih Aridogan
1 2 3 4
Preparation Warm-Up Des. Sprint Next Steps
Problem
framing,
Team
composition,
Schedule &
invitations;
2 weeks
Tools
introduction,
Getting to know
the participants;
1 h
Completely
online;
Asynchronous
& synchronous
exercises;
5 days
Results
presentation,
Recommen-
dations;
1 h
32. SCHEDULE – DIGITAL (EXT.)
@BennoLoewenberg aft. Beschnitt & Bretschneider
Week 1
1 2 3 4 5
Mon Tue Wed Thu Fri
Preparation
and pre-
screening of
participants
Individual
participant
interviews;
6–60 min
Internal
kickoff and
research
Customer
journey
mapping
Alignment
workshop
Stakeholder
Interviews
Workshop
preparation
39. PREPARATION – ORGANISATION
Co-facilitator
focussed on technical handling
@BennoLoewenberg
40. PREPARATION – CONTENTS
Altering the plan during a running session
(e. g. switching to an alternative exercise)
can only be successful, when those backups
have been prepared beforehand.
@BennoLoewenberg
46. DIGITAL ONBOARDING
Pre-session for newbies
Small aids and helpful infos “in situ”
Warmups, that familiarize with the tool/functions
@BennoLoewenberg
53. ADVANTAGES
Ideal for distributed or international teams
No need for a particular workshop room
Only little (physical) material needed
Saves costs
Different possibilities (e. g. Undo, Copy-Paste)
New way of working (for shy persons too)
@BennoLoewenberg