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Radical Candor
Kim Malone Scott
Co-Founder & CEO
#GoalSummit
A Personal Story
Care Personally
Challenge Directly
CarePersonally
Challenge Directly
CarePersonally
Challenge Directly
The Give a Damn Axis
Be more than just
”professional”
Bring your whole
self to work
#GoalSummit
Why are people in the next building such morons?
Non-members
Foe
Members
Friend
#GoalSummit
The reduction of alien societies to
the status of inferior species, not
fully human, who can be
degraded without conscience.
“
John Doerr
General Partner, KPCB
EO WILSON
ON HUMAN NATURE
Pseudospeciation
CarePersonally
The Give a Damn Axis
Pseudospeciation
Apathy
“Professional”
Give a Damn
Love
CarePersonally
The Willing to Piss People Off Axis
Challenge Directly
”If you don’t have something to
nice to say, don’t say it at all.”
Now it’s your JOB to say it.
#GoalSummit
Not just your job,
but your moral obligation.
#GoalSummit
The source of everything respectable in
man either as an intellectual or as a moral
being is that his errors are corrigible…
Wrong opinions and practices gradually
yield to fact and argument.
“
John Doerr
General Partner, KPCB
JOHN STUART MILL
ON LIBERTY
Radical
Candor
Manipulative
Insincerity
Ruinous
Empathy
CarePersonally
Challenge Directly
Obnoxious
Aggression
Radical
Candor
Manipulative
Insincerity
Ruinous
Empathy
CarePersonally
Challenge Directly
Obnoxious
Aggression
Radical
Candor
Manipulative
Insincerity
Ruinous
Empathy
CarePersonally
Challenge Directly
Obnoxious
Aggression
Radical
Candor
Manipulative
Insincerity
Ruinous
Empathy
CarePersonally
Challenge Directly
Obnoxious
Aggression
Radical
Candor
Manipulative
Insincerity
Ruinous
Empathy
CarePersonally
Challenge Directly
Obnoxious
Aggression
#GoalSummit
Things You Can Do
Give it.
Get it.
Encourage it.
Use a tool.
1
2
3
4
#GoalSummit
Give it humbly.
helpfully.
immediately.
in person.
in private if criticism.
in public if praise.
without personalizing.
#GoalSummit
Get it
Have a go-to question.
Embrace the discomfort.
Listen with the intent to understand, not respond.
Reward the candor.
#GoalSummit
Embrace it
Don’t triangulate.
Don’t stir the pot.
Do encourage people to work it out directly.
Do recommend they escalate together.
#GoalSummit
Use a tool
Radical
Candor
Manipulative
Empathy
Ruinous
Empathy
Obnoxious
Aggression
#GoalSummit
Use a tool
Radical
Candor
Manipulative
Empathy
Ruinous
Empathy
Obnoxious
Aggression
#GoalSummit
Use a tool
“This first step towards
change is awareness.”
Radical
Candor
Manipulative
Empathy
Ruinous
Empathy
Obnoxious
Aggression
#GoalSummit
But first…
#GoalSummit
…Put On Your Own Oxygen Mask
You can’t give a damn about
others if you don’t give a
damn about yourself.
#GoalSummit
Thank You!

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