What are the obligations of managers? It varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma. In this webinar we'll discuss: why coaching skills are important, traditional coaching models and how we can improve them, emerging principles and competencies for managers and leaders, the difference between coaching and mentoring.
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3. ? What is your managers’
biggest challenge when
coaching employees?
4. WHAT YOU SHOULD BE ABLE TO TAKE-AWAY:
A
How coaching can improve the performance of your employees
and organization.
How to develop your managers coaching skills based on
leadership styles.
How to develop a coaching method/model that will work for your
managers and organization.
6. WHY COACHING SKILLS ARE IMPORTANT FOR
YOUR MANAGERS?
Top Missing Skills In
Mid-Level Leaders
1. Coaching
2. Performance Appraisal
3. Developing Others
4. Managing Change
5. Communications
6. Business Acumen
SOURCE: Bersin by Deloitte
21%
Organizations with senior leaders who coach effectively
and frequently
IMPROVE BUSINESS RESULTS BY 21%
SOURCE: Bersin by Deloitte
7. Coaching is a process that enables learning and
development to occur and thus performance to improve.
To be successful a Coach requires a knowledge and
understanding of process as well as the variety of styles,
skills and techniques that are appropriate to the context
in which the coaching takes place.
Eric Parsloe, The Manager as Coach and Mentor
13. Coaching Models
Help the coach assess
current performance
Identify gaps or areas
for performance
improvement
Help develop a plan to
close gaps or improve
performance
How to deliver and act
on the plan
14. Coaching is building
one-on-one relationships and
managing a process that result in
specific improved performance in
targeted areas.
16. Today’s coaches must be multi-functional, and be equally
competent as a manager, tactician, trainer, psychologist,
physiologist, and sometimes even a counselor. You
simply cannot coach the same way as you did ten,
fifteen, or twenty years ago for a number of reasons.
Gary Curnee, Professional Coach and Blogger
17. MANAGER OBLIGATIONS
At any given time, a manager will function someplace
on this continuum . . . .
Supervision and
Compliance
Achievement of Goals
18. A Coaching Process Checklist
Positive approach
Future orientation
Two-way communication
Coach listens more than talks, employee must be committed
to frank discussion about needs
Coach heavily invested in success of employee
Commitment to continuous learning by BOTH parties
Desire for improvement
22. Communication
Purpose
1. Identify obstacles to employee success
2. Find solutions or ways to overcome
obstacles
3. Establish agreed upon definitions of
success and plan of action
4. Gain commitment and engagement
23. 3 Questions a Manager Should Ask
Does the employee have
the capacity to perform?
Does the employee have
a positive attitude?
Is the employee
curious?
25. Performance Management
Purpose
1. Identify strengths and weaknesses
2. Outline goals and objectives
3. Understand how to prioritize and capitalize on strengths
4. Improve performance in targeted areas
29. Emotional Intelligence
Purpose
1. Guide employees through workplace conflicts and
difficult situations
2. Adaptability in a fast-changing work world
3. Positive response to diversity in thought and culture
30. Coaching Mentoring
• Part of a
manager/supervisor job
• Job and performance
focused
• Interest is functional
• Driven by manager
• Relationship is based on
specific job role
Coaching vs. Mentoring
• Outside the manager /
employee relationship
• Focused on professional
development
• Focus on mentee,
personally and
professionally
• Across job boundaries
32. KEY TAKE-AWAYS
A
How to communicate the importance of developing the coaching
skills of your managers and leaders.
Coaching models and how you can adopt and adapt them for
your organization.
Four key competencies to develop with your managers and
leaders.
33. Developing Coaching Skills
Short Video Series to
get started
Coaching Skills Introduction
Leadership Styles
Adapting Your Style
The Coaching Process
Giving Feedback
34. Developing Emotional Intelligence
Short Video Series
• What is Emotional Intelligence?
• Developing Self-Awareness
• Developing Self-Regulation
• Developing Self-Motivation
• Developing Empathy
• Developing Effective
Relationships
• Emotional IQ and DISC
35. Improve employee performance with the largest
and fastest-growing library of training videos.
FREE 30-DAY TRIAL!
no risk and
no obligation
36. Add us to your EXPO line-up!
Booth #922
Thousands of video and elearning courses - through our LMS or yours.
37. Visit
align.bizlibrary.com
to learn more.
• 24 Breakout Session from
Practitioners and Industry
Leaders
• 2 Inspiring Keynote Speakers
• Client Awards and Recognition
• Networking and Fun Events!
38. Jessica Petry
Sr. Marketing Specialist
jpetry@bizlibrary.com
@JessLPetry
@BizLibrary
Chris Osborn
Vice President of Marketing
cosborn@bizlibrary.com
@chrisosbornstl
#BIZWEBINAR