Scaling Up Excellence shows what it takes to build and uncover pockets of exemplary performance, spread those splendid deeds, and as an organization grows bigger and older-- rather than slipping toward mediocrity or worse-- recharge it with better ways of doing the work at hand. Bestselling author Robert Sutton and his Stanford colleague Huggy Rao devoted seven years to studying how the best leaders and teams spread constructive beliefs, behaviors, and practices from those who have them to those who need them. http://scalingupexcellence.com/

1. (Or how to spread best practices
throughout your organization)

2. 1
Spread a mindset,
not just a FOOTPRINT

3. 1
Spread a mindset,
not just a FOOTPRINT
Running up the numbers
and putting your logo on as
many places as possible
isn’t enough

4. 2
Engage all the senses

5. 2
Engage all the senses
Bolster the mindset you want to
spread with supportive
SIGHTS, SOUNDS, SMELLS,
and other subtle cues that people
barely notice if at all

6. 3
Link short- term realities
to long-term dreams

7. 3
Link short- term realities
to long-term dreams
Hound yourself and others with
questions about what it takes to
link the never-ending now
to the sweet dreams you hope to
realize later.

8. 4
Accelerate accountability

9. 4
Accelerate accountability
Build in the feeling that
“I own the place and
the place owns me.”

10. 5
Fear the CLUSTERFUG

11. 5
Fear the CLUSTERFUG
The terrible trio of
illusion, impatience, and incompetence
are ever-present risks. Healthy doses of
worry and self-doubt are antidotes to
these three hallmarks of scaling
clusterfugs.

12. 6
Scaling requires both
ADDITION and SUBTRACTION

13. 6
Scaling requires both
ADDITION and SUBTRACTION
The problem of
MORE
is also a problem of
LESS

14. 7
SLOW DOWN
to scale faster—and better—
down the road.

15. 7
SLOW DOWN
to scale faster—and better—
down the road.
Learn when and how to shift gears
from automatic, mindless, and fast
modes of thinking to
slow, logical, deliberative, and
conscious modes;
sometimes the best advice is
“Don’t just do something, stand there.”

16. SCALING UP EXCELLENCE:
GETTING TO MORE WITHOUT SETTLING FOR LESS
BY ROBERT I. SUTTON AND HUGGY RAO
Learn more at
http://scalingupexcellence.com/