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Thought Leadership as Lever for Business Growth
Changing the Rule of Engagement
Bolaji Okusaga
1. Starting the Journey
Business Case
• The need to cut through the clutter and capture the
popular imagination thereby beating competition
• In this era of fast paced business when corporations are
leveraging their People for competitive advantage, a
coordinated Thought Leadership process has the potential
to build a distinctive and desirable organisation.
• A unique and identifiable corporate personality can help
build the needed differentiation for leveraging offerings,
attracting market attention as well as gaining and sustaining
a perception of superior used value.
The Old Rule to Growth
Sales
• Make Sale
• Grow numbers
• Consolidate Business
Traditional
Marketing
• Create a Brand,
• Target a segment of
the Population
• Build love on Essence
Produce
Create a
Product, Service
or Solution
4
Limitations of the Old Rule
Communication
Overload
• Too many
marketing
messages
competing for
the Consumer’s
attention
Product Parity
• All products n a
category
becoming just
as good as each
other
Consumer
Apathy
• The Consumer
becoming more
informed and
sophisticated
and so cannot
be cajoled by
straight or
emotional
messages
5
The New Reality
Engendering knowledge based
conversations targeted at
procuring predetermined
outcomes…
New
Innovations
Stretching the
Norm
Disrupting Old
Beliefs
Reverse
Engineering
Creating New
Industry
Articulating a
New Direction
2. Building Knowledge Capital
Thought Leadership as a
Business Enabler
• Thought Leadership gives expressions to Corporate initiatives, Culture
and Values.
• To reflect Corporate positioning and seen to operate on a world-class
platform while making excellence the hallmark of interactions with
target publics, there is the need to deploy Thought Leadership as a tool
engaging the market.
• To out-run, out-deliver competition and exceed market expectation,
Company’s Staff must be the epitome of excellence not just in
character and intellect but in relating with the market.
Emerging Context
Emerging G-Zero World
• The move to break down
economic and political blocs
given threats of migration and
terrorism
• Manifestation of this move is
seen in the success of the
Brexit campaign and threats to
other regional economic and
political blocs
• This will fundamentally alter
global trade flows and disrupt
trans-national business
The Fourth Industrial Revolution
• The birth of internet of things,
connected cars, autonomous
driving, next generation
manufacturing, robotics and
automation
• This will ultimately reduce
layers of stakeholder
relationships given the
crossing of boundaries that
will come with artificial
intelligence
Opportunities
Creating
Awareness
• Cultivation of
the environment
Cultivating
the Tribe
• Building Cause
Communities
Curating
rather than
Imposing
• Continuously
Engaging and
Refining the
Message
The Credibility Question
• Thought Leadership serves not only to create awareness, unlike advertising, it
helps to confer credibility
• The power of Thought Leadership is built through frequency and consistency, as
each encounter heightens the visibility of the Organisation, brand or person,
adding another layer of credibility.
• This credibility in turn creates a desire among viewers and listeners to pay
attention to the subject.
11
Knowledge Sharing as Investment
In the process of conferring credibility
Thought Leadership follows a systemic
process which involves the use of
knowledge as invetment.
Thought Leadership therefore differs from
marketing as it aims not only to sell the
strong sides of a product or service but to
advance new perspective around an
industry or product thereby conferring
credibility on the Thought Leader.
12
3. Navigating the New Reality
Unleashing the Power of Thought Leadership
Here's how it works:
• Thought Leaders monitor the media and
the social space for news and events that
may aligns with their message.
• Then they call the writers, editors or
event organisers with a new angle. They
answer the question the media always
wants answered: "Why you? Why now?"
Once that is done, they follow-
up other leads that helps keep
you in the news and in peoples
minds for the right reasons.
Thought Leaders use on and
offline platforms heighten
interest and confer credibility on
a subject, person, institution or
product.
Thought Leaders use Content
Calendars to plan their roll their
messages
14
Promoting a Media Policy
Amplify corporate appeal by
creating a guideline for
relationship with the market
which captures company’s
essence.
Promote a Company Corporate
statue and limit distractions
caused by provocative or
inappropriate publications.
Standardize the company’s
procedures and processes in
terms of the relationship with
the market
Enable company build and
sustain values which emphasize
the role of corporate positioning
in the value delivery process.
A Thought Leadership policy serves as guidance of to entire staff of Company. It is intended to, among other things,
achieve the following:
Public Opinion: The Actors
•The media
•The public
•The Company
Public opinion
Elements of Public Opinion
Public
Opinion
Beliefs
Values
Norms
Knowledge
Public Opinion is
usually an effect of
perception:
1. Influence the decoding
by audiences: the
setting of Thought
Leadership agenda and
framing
2. Influence audience
decoding via effect on
knowledge, attitudes,
and practices.
The Actors and the Outcome
The
Media
The Public
The
Company
The
Perception
Different platforms, premier outlets, media personalities
General public, civil
society groups, business,
individuals.
The maker and the
implementer
The Outcome of the choices we
make in the communication
process
Seeking a Platform
Strong and active
Professional / Trade
Group involvement.
Involvement of Key
Opinion Leaders
Drive participation
of Economic Centres
Surreptitiously
position it as Open
Forum as Opposed
to Sponsored Forum
Key into current
issues in operating
environment
Great emphasis on the importance of Professional alliances
Draw Partnership from Credible Platforms
Sharing Best Practice
Community and
Business
Companies are
increasingly engaged
in strategic
partnerships with
stakeholders within
communities in which
they operate.
How to Build the
Future Enterprise
How to align Business
Process and
Management of supply
chain reflecting
consumer concerns in
the quest at Building a
Social Enterprise
Becoming a Point of Reference
Discussion Points
Emphasis on
importing good
practices, which
can be emulated
Key drivers are
the requirements
of tomorrow’s
practice
Showing Example
Knowledge
Equity
New
Perspective
Business
Equity
Moving it From Plan to Implementation
Start with a
Agenda
Push for
Partnership
Select
Activities
Thank You

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Thought leadership - Changing the rules of engagement

  • 1. Thought Leadership as Lever for Business Growth Changing the Rule of Engagement Bolaji Okusaga
  • 2. 1. Starting the Journey
  • 3. Business Case • The need to cut through the clutter and capture the popular imagination thereby beating competition • In this era of fast paced business when corporations are leveraging their People for competitive advantage, a coordinated Thought Leadership process has the potential to build a distinctive and desirable organisation. • A unique and identifiable corporate personality can help build the needed differentiation for leveraging offerings, attracting market attention as well as gaining and sustaining a perception of superior used value.
  • 4. The Old Rule to Growth Sales • Make Sale • Grow numbers • Consolidate Business Traditional Marketing • Create a Brand, • Target a segment of the Population • Build love on Essence Produce Create a Product, Service or Solution 4
  • 5. Limitations of the Old Rule Communication Overload • Too many marketing messages competing for the Consumer’s attention Product Parity • All products n a category becoming just as good as each other Consumer Apathy • The Consumer becoming more informed and sophisticated and so cannot be cajoled by straight or emotional messages 5
  • 6. The New Reality Engendering knowledge based conversations targeted at procuring predetermined outcomes… New Innovations Stretching the Norm Disrupting Old Beliefs Reverse Engineering Creating New Industry Articulating a New Direction
  • 8. Thought Leadership as a Business Enabler • Thought Leadership gives expressions to Corporate initiatives, Culture and Values. • To reflect Corporate positioning and seen to operate on a world-class platform while making excellence the hallmark of interactions with target publics, there is the need to deploy Thought Leadership as a tool engaging the market. • To out-run, out-deliver competition and exceed market expectation, Company’s Staff must be the epitome of excellence not just in character and intellect but in relating with the market.
  • 9. Emerging Context Emerging G-Zero World • The move to break down economic and political blocs given threats of migration and terrorism • Manifestation of this move is seen in the success of the Brexit campaign and threats to other regional economic and political blocs • This will fundamentally alter global trade flows and disrupt trans-national business The Fourth Industrial Revolution • The birth of internet of things, connected cars, autonomous driving, next generation manufacturing, robotics and automation • This will ultimately reduce layers of stakeholder relationships given the crossing of boundaries that will come with artificial intelligence
  • 10. Opportunities Creating Awareness • Cultivation of the environment Cultivating the Tribe • Building Cause Communities Curating rather than Imposing • Continuously Engaging and Refining the Message
  • 11. The Credibility Question • Thought Leadership serves not only to create awareness, unlike advertising, it helps to confer credibility • The power of Thought Leadership is built through frequency and consistency, as each encounter heightens the visibility of the Organisation, brand or person, adding another layer of credibility. • This credibility in turn creates a desire among viewers and listeners to pay attention to the subject. 11
  • 12. Knowledge Sharing as Investment In the process of conferring credibility Thought Leadership follows a systemic process which involves the use of knowledge as invetment. Thought Leadership therefore differs from marketing as it aims not only to sell the strong sides of a product or service but to advance new perspective around an industry or product thereby conferring credibility on the Thought Leader. 12
  • 13. 3. Navigating the New Reality
  • 14. Unleashing the Power of Thought Leadership Here's how it works: • Thought Leaders monitor the media and the social space for news and events that may aligns with their message. • Then they call the writers, editors or event organisers with a new angle. They answer the question the media always wants answered: "Why you? Why now?" Once that is done, they follow- up other leads that helps keep you in the news and in peoples minds for the right reasons. Thought Leaders use on and offline platforms heighten interest and confer credibility on a subject, person, institution or product. Thought Leaders use Content Calendars to plan their roll their messages 14
  • 15. Promoting a Media Policy Amplify corporate appeal by creating a guideline for relationship with the market which captures company’s essence. Promote a Company Corporate statue and limit distractions caused by provocative or inappropriate publications. Standardize the company’s procedures and processes in terms of the relationship with the market Enable company build and sustain values which emphasize the role of corporate positioning in the value delivery process. A Thought Leadership policy serves as guidance of to entire staff of Company. It is intended to, among other things, achieve the following:
  • 16. Public Opinion: The Actors •The media •The public •The Company Public opinion
  • 17. Elements of Public Opinion Public Opinion Beliefs Values Norms Knowledge Public Opinion is usually an effect of perception: 1. Influence the decoding by audiences: the setting of Thought Leadership agenda and framing 2. Influence audience decoding via effect on knowledge, attitudes, and practices.
  • 18. The Actors and the Outcome The Media The Public The Company The Perception Different platforms, premier outlets, media personalities General public, civil society groups, business, individuals. The maker and the implementer The Outcome of the choices we make in the communication process
  • 19. Seeking a Platform Strong and active Professional / Trade Group involvement. Involvement of Key Opinion Leaders Drive participation of Economic Centres Surreptitiously position it as Open Forum as Opposed to Sponsored Forum Key into current issues in operating environment Great emphasis on the importance of Professional alliances Draw Partnership from Credible Platforms
  • 20. Sharing Best Practice Community and Business Companies are increasingly engaged in strategic partnerships with stakeholders within communities in which they operate. How to Build the Future Enterprise How to align Business Process and Management of supply chain reflecting consumer concerns in the quest at Building a Social Enterprise
  • 21. Becoming a Point of Reference Discussion Points Emphasis on importing good practices, which can be emulated Key drivers are the requirements of tomorrow’s practice
  • 23. Moving it From Plan to Implementation Start with a Agenda Push for Partnership Select Activities