2. Social Media
2
@brandworkzworld Brandworkz
Jens Lundgaard
Abigayle Norman
Brandworkz
Find us on social media
Use the hashtag #aligninternalteams
4. Key Challenges Brand Communication Challenges
Promote and Educate
Align Internal Teams Behind your Brand
Positioning.
Share and Distribute Govern and Automate
Increase th.e power of your marketing
and brand materials
Promote your brand consistently
across multiple markets and channels
5. Key Challenges Brand Communication Challenges
Promote and Educate
Align Internal Teams Behind your Brand
Positioning.
Share and Distribute Govern and Automate
Increase th.e power of your marketing
and brand materials
Promote your brand consistently
across multiple markets and channels
8. Brand Alignment Framework
8
Brand Believers
(Customers)
Brand Visionaries
(Management)
Co-create customer
experience: Deliver
on value propositions
Brand Providers
(Employees)
External marketing:
Promises on value
propositions
Value Proposition
Delivery
Enable & Facilitate
promises about value
propositions
9. 9
Icebreaker retails in 44 countries,
2,000 of retail outlets
Sales staff in outlets, marketing
staff in different territories
Lack of product knowledge at
retailer level
Inconsistent, marketing, POS
materials used
Inconsistent stories told by sales
staff
High price point requires consistent
communication to justify it
10. Give employees the tools they need
Central Platform for all Brand Materials
10
11. Communicate your brand story
11
Have consistent and frequent communication with your employees
12. Build a brand army
12
Don’t become focused solely on the external
13. Icebreaker’s ROI
13
Before Brandworkz After Brandworkz Approx.
value/year
80 ad-hoc requests/briefs per
month
4 ad-hoc requests per month $ 100,000
Time-to-market for new collections/products reduced by 1 month $ 2,000,000
Use of out-of-date/licence
imagery
These problems virtually
eradicated
Undisclosed
($tens
thousands)
Marketing and creative department can now concentrate on
creating strategic, highly-effective marketing toolkits for
retailers, thereby increasing sales
Undisclosed
($millions)
15. Key Takeaways
1. Make each individual employee the focus
2. Tell your employees your brand story
3. Don’t forget about your internal brand ambassadors
15