To thrive in today’s application economy, IT operations must consistently deliver high performance—spanning modern apps with containers and microservices, hybrid cloud infrastructures and dynamic networks—and measure its effectiveness based on the quality of the user experience. With unified, full-stack monitoring across apps, infrastructure and networks, and new insights enabled by artificial intelligence and analytics, IT operations management solutions from CA ensure every user experience, on every app, across any platform—from mainframes to cloud-hosted containers—is flawless. Join this agile ops content area opening to learn more about the strategy and solutions that correlate data across these elements, ensure your ability to deliver optimal user experiences and augment humans with analytics. For more information on DevOps: Agile Operations please visit: http://ow.ly/oW7D50fO1eO

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Moving from
Monitoring to Insights:
Digital Experience Engineering
DEVOPS: AGILE OPERATIONS
Ali Siddiqui
General Manager
CA Technologies
SVP, Product Management
CA Technologies
Sushil Kumar
DO2T02S

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Digital Experience Is The
New Competitive Battleground
ANALYTICS-DRIVEN INSIGHTS ARE YOUR DIFFERENTIATOR

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Experience Engineering – Put the Last Mile First
any device everywhere all of the time
A NEW DIGITAL DELIVERY CHAIN

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Insight Challenges Across Your Digital Delivery Chain
18k
public APIs;
growing
18% annually
Are API endpoints
down or slow?
10x
increase in
microservice
apps by 2021
Do multiplied
monitoring metrics
mean alert fatigue?
88%
of large
enterprises
will have SDNs
this year
How many virtualized
network functions
are blind spots?

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Specialized Tools Can’t Correlate Monitoring for Insights
Topology Maps
Single
purpose tools
Data silos –
missing context
Limited
collaboration
Tracing Dependencies
Faults / alarms Anomalies

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of leading network monitoring tools will apply
machine learning methods to simplify
the task of defining dependencies across
large sets of metrics, up from 30% in 2017
90%
The three primary technology domains — IT infrastructure, network
and application portfolio — should provide data that makes the
causal dependence of one metric on another easy to determine.” 1“
60%
of IT monitoring investments will include a
focus on business-relevant metrics, which
is an increase from less than 20% in 2017
By 2021 By 2021
Beyond Monitoring: Correlation Through Analytics

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Application Experience Machine Logs
Store
Search
Correlate
Predict
PrescribeDiagnose
BUSINESS
INSIGHTS
OPERATIONAL
INTELLIGENCE

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New Solutions Debut at CA World 2017
CA Digital
Experience
Insights
CA Digital
Operational
IntelligenceAPI Monitoring

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DEVOPS: AGILE OPERATIONS
Sushil Kumar
Senior Vice President, Product Management
CA Technologies
Product Strategy

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via a common
data-collection platform
for app, infra, and edge
Our Vision
Is the measure of
IT and business success
to augment humans
with data & machine
intelligence
UNIFIED VIEW USER EXPERIENCE ANALYTICS

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INFRASTRUCTUREAPPLICATIONS NETWORKS
Production Proven Mobile-to-Mainframe Visibility

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INFRASTRUCTUREAPPLICATIONS NETWORKS
NEW Unified, App-to-Infra Visibility and Insights
+ +

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Coming soon: CA Digital Operational Intelligence
Algorithmic Insights and Automation for Flawless Customer Experience
Open, Unified, Operational Data Lake
Logs and Traces Metrics and Alarms Topology
End User
Business KPIs
Open
RESTful
APIs
Custom Data
Sources
Applications
Transactions &
Metrics Topology
Infrastructure
Metric, Alerts, Logs,
Topology
Network
Fault, Perf, Logs
Service Analytics
Visualization- Correlation
Performance and
Capacity Analytics
Alarm and Log
Analytics
Machine Learning based Anomaly Detection & Prediction

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Updates delivered
to cloud multiple
times per month
One code base,
one product,
one agent
SaaS is ideal for
agile partnership
& fast feedback
SaaS enables
us to modernize,
simplify, and
integrate products
SaaS-First Agile Innovation
On-Prem OR SaaS
SINGLE CODE BASE

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Introducing CA Digital Experience Insights
SaaS-based Digital Monitoring
& Analytics Across Three Tiers

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Modern User Experience, Quick Onboarding
Walk-me Guides Sample App & Data
Deploy Agents in 3 Steps!

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CA Digital Experience Insights Demo

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Flexible, Enterprise-Friendly Delivery Models
CA Digital Experience Insights
Public Cloud
Easiest To Get Started
Low, Pay-as-you-Go
Pricing
CA Digital Experience Insights
Private Region
Secure, Single Tenant
Geo-location of Choice
Integrated On-Prem
Product Suite
All Capabilities
Total Control

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INFRASTRUCTUREAPPLICATIONS NETWORKS
Modernizing Solutions for Digital-Centric World
API, Microservices
Enable developers to measure and
optimize performance early & often
Cloud, Containers
Unified visibility across public
and private cloudsDevOps
NetOps
Deep and holistic insights across
traditional network, SDN & SD-WAN

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Runscope API Monitoring
1,200 19,000,000
Customers
Uptime & Data
Validation Checks/Day

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CA Application Performance Management for Containers
& Microservices Platforms
Map and
Monitor
Container
Dependency
Correlate
Performance
across Layers
Broad Microservices
Platform Support

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Hybrid Cloud Management
CA Unified Infrastructure Management
AWS, Azure
Monitoring
Log
Analytics
Capacity
Analytics

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Network Operations and Analytics
Digital Operational Intelligence
Network
Logs
Network Performance,
Utilization & QoS
Network Health and
Availability
SDN
SD-WAN
UNIFIED NETWORK OPERATIONS PLATFORM
Portal - Dashboards & Reports - OpenAPI
In Context Diagnostics, Relationships, Analytics
Fault
Inventory
Topology
SNMP
Flow
Packet
SDx/NFV
Non-SNMP
Topology
Logs
Metrics
Software
Controller &
Orchestration
Events

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Coming Soon: Digital Experience Insights: NetOps
Most Comprehensive Visibility Insights
App, Infrastructure, Network

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Building Products for Digital-First Enterprise
Intelligent. Integrated. Modern.
Mobile-to-mainframe
Algorithmic Insights
and Automation
Cloud or On-Prem
Your Choice
Designed for
Modern Software Factory

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Stay connected at communities.ca.com
Thank you.

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DevOps:
Agile Operations
For more information on DevOps: Agile Operations,
please visit: http://cainc.to/CAW17-AO