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1 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Moving from
Monitoring to Insights:
Digital Experience Engineering
DEVOPS: AGILE OPERATIONS
Ali Siddiqui
General Manager
CA Technologies
SVP, Product Management
CA Technologies
Sushil Kumar
DO2T02S
2 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Digital Experience Is The
New Competitive Battleground
ANALYTICS-DRIVEN INSIGHTS ARE YOUR DIFFERENTIATOR
3 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Experience Engineering – Put the Last Mile First
any device everywhere all of the time
A NEW DIGITAL DELIVERY CHAIN
4 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Insight Challenges Across Your Digital Delivery Chain
18k
public APIs;
growing
18% annually
Are API endpoints
down or slow?
10x
increase in
microservice
apps by 2021
Do multiplied
monitoring metrics
mean alert fatigue?
88%
of large
enterprises
will have SDNs
this year
How many virtualized
network functions
are blind spots?
5 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Specialized Tools Can’t Correlate Monitoring for Insights
Topology Maps
Single
purpose tools
Data silos –
missing context
Limited
collaboration
Tracing Dependencies
Faults / alarms Anomalies
6 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
of leading network monitoring tools will apply
machine learning methods to simplify
the task of defining dependencies across
large sets of metrics, up from 30% in 2017
90%
The three primary technology domains — IT infrastructure, network
and application portfolio — should provide data that makes the
causal dependence of one metric on another easy to determine.” 1“
60%
of IT monitoring investments will include a
focus on business-relevant metrics, which
is an increase from less than 20% in 2017
By 2021 By 2021
Beyond Monitoring: Correlation Through Analytics
7 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Application Experience Machine Logs
Store
Search
Correlate
Predict
PrescribeDiagnose
BUSINESS
INSIGHTS
OPERATIONAL
INTELLIGENCE
8 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
New Solutions Debut at CA World 2017
CA Digital
Experience
Insights
CA Digital
Operational
IntelligenceAPI Monitoring
9 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
DEVOPS: AGILE OPERATIONS
Sushil Kumar
Senior Vice President, Product Management
CA Technologies
Product Strategy
10 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
via a common
data-collection platform
for app, infra, and edge
Our Vision
Is the measure of
IT and business success
to augment humans
with data & machine
intelligence
UNIFIED VIEW USER EXPERIENCE ANALYTICS
11 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
INFRASTRUCTUREAPPLICATIONS NETWORKS
Production Proven Mobile-to-Mainframe Visibility
12 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
INFRASTRUCTUREAPPLICATIONS NETWORKS
NEW Unified, App-to-Infra Visibility and Insights
+ +
13 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Coming soon: CA Digital Operational Intelligence
Algorithmic Insights and Automation for Flawless Customer Experience
Open, Unified, Operational Data Lake
Logs and Traces Metrics and Alarms Topology
End User
Business KPIs
Open
RESTful
APIs
Custom Data
Sources
Applications
Transactions &
Metrics Topology
Infrastructure
Metric, Alerts, Logs,
Topology
Network
Fault, Perf, Logs
Service Analytics
Visualization- Correlation
Performance and
Capacity Analytics
Alarm and Log
Analytics
Machine Learning based Anomaly Detection & Prediction
14 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Updates delivered
to cloud multiple
times per month
One code base,
one product,
one agent
SaaS is ideal for
agile partnership
& fast feedback
SaaS enables
us to modernize,
simplify, and
integrate products
SaaS-First Agile Innovation
On-Prem OR SaaS
SINGLE CODE BASE
15 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Introducing CA Digital Experience Insights
SaaS-based Digital Monitoring
& Analytics Across Three Tiers
16 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Modern User Experience, Quick Onboarding
Walk-me Guides Sample App & Data
Deploy Agents in 3 Steps!
17 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
CA Digital Experience Insights Demo
18 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Flexible, Enterprise-Friendly Delivery Models
CA Digital Experience Insights
Public Cloud
Easiest To Get Started
Low, Pay-as-you-Go
Pricing
CA Digital Experience Insights
Private Region
Secure, Single Tenant
Geo-location of Choice
Integrated On-Prem
Product Suite
All Capabilities
Total Control
19 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
INFRASTRUCTUREAPPLICATIONS NETWORKS
Modernizing Solutions for Digital-Centric World
API, Microservices
Enable developers to measure and
optimize performance early & often
Cloud, Containers
Unified visibility across public
and private cloudsDevOps
NetOps
Deep and holistic insights across
traditional network, SDN & SD-WAN
20 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Runscope API Monitoring
1,200 19,000,000
Customers
Uptime & Data
Validation Checks/Day
21 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
CA Application Performance Management for Containers
& Microservices Platforms
Map and
Monitor
Container
Dependency
Correlate
Performance
across Layers
Broad Microservices
Platform Support
22 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Hybrid Cloud Management
CA Unified Infrastructure Management
AWS, Azure
Monitoring
Log
Analytics
Capacity
Analytics
23 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Network Operations and Analytics
Digital Operational Intelligence
Network
Logs
Network Performance,
Utilization & QoS
Network Health and
Availability
SDN
SD-WAN
UNIFIED NETWORK OPERATIONS PLATFORM
Portal - Dashboards & Reports - OpenAPI
In Context Diagnostics, Relationships, Analytics
Fault
Inventory
Topology
SNMP
Flow
Packet
SDx/NFV
Non-SNMP
Topology
Logs
Metrics
Software
Controller &
Orchestration
Events
24 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Coming Soon: Digital Experience Insights: NetOps
Most Comprehensive Visibility Insights
App, Infrastructure, Network
25 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Building Products for Digital-First Enterprise
Intelligent. Integrated. Modern.
Mobile-to-mainframe
Algorithmic Insights
and Automation
Cloud or On-Prem
Your Choice
Designed for
Modern Software Factory
26 © 2017 CA. ALL RIGHTS RESERVED.#CAWORLD #NOBARRIERS
Stay connected at communities.ca.com
Thank you.
27 © 2017 CA. ALL RIGHTS RESERVED.#CAWORLD #NOBARRIERS
DevOps:
Agile Operations
For more information on DevOps: Agile Operations,
please visit: http://cainc.to/CAW17-AO

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Agile Operations Strategy and Solutions to Unify Full-Stack Monitoring, Ensure Optimal User Experiences and Augment Humans with Analytics

  • 1. 1 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Moving from Monitoring to Insights: Digital Experience Engineering DEVOPS: AGILE OPERATIONS Ali Siddiqui General Manager CA Technologies SVP, Product Management CA Technologies Sushil Kumar DO2T02S
  • 2. 2 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Digital Experience Is The New Competitive Battleground ANALYTICS-DRIVEN INSIGHTS ARE YOUR DIFFERENTIATOR
  • 3. 3 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Experience Engineering – Put the Last Mile First any device everywhere all of the time A NEW DIGITAL DELIVERY CHAIN
  • 4. 4 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Insight Challenges Across Your Digital Delivery Chain 18k public APIs; growing 18% annually Are API endpoints down or slow? 10x increase in microservice apps by 2021 Do multiplied monitoring metrics mean alert fatigue? 88% of large enterprises will have SDNs this year How many virtualized network functions are blind spots?
  • 5. 5 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Specialized Tools Can’t Correlate Monitoring for Insights Topology Maps Single purpose tools Data silos – missing context Limited collaboration Tracing Dependencies Faults / alarms Anomalies
  • 6. 6 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS of leading network monitoring tools will apply machine learning methods to simplify the task of defining dependencies across large sets of metrics, up from 30% in 2017 90% The three primary technology domains — IT infrastructure, network and application portfolio — should provide data that makes the causal dependence of one metric on another easy to determine.” 1“ 60% of IT monitoring investments will include a focus on business-relevant metrics, which is an increase from less than 20% in 2017 By 2021 By 2021 Beyond Monitoring: Correlation Through Analytics
  • 7. 7 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Application Experience Machine Logs Store Search Correlate Predict PrescribeDiagnose BUSINESS INSIGHTS OPERATIONAL INTELLIGENCE
  • 8. 8 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS New Solutions Debut at CA World 2017 CA Digital Experience Insights CA Digital Operational IntelligenceAPI Monitoring
  • 9. 9 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS DEVOPS: AGILE OPERATIONS Sushil Kumar Senior Vice President, Product Management CA Technologies Product Strategy
  • 10. 10 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS via a common data-collection platform for app, infra, and edge Our Vision Is the measure of IT and business success to augment humans with data & machine intelligence UNIFIED VIEW USER EXPERIENCE ANALYTICS
  • 11. 11 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS INFRASTRUCTUREAPPLICATIONS NETWORKS Production Proven Mobile-to-Mainframe Visibility
  • 12. 12 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS INFRASTRUCTUREAPPLICATIONS NETWORKS NEW Unified, App-to-Infra Visibility and Insights + +
  • 13. 13 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Coming soon: CA Digital Operational Intelligence Algorithmic Insights and Automation for Flawless Customer Experience Open, Unified, Operational Data Lake Logs and Traces Metrics and Alarms Topology End User Business KPIs Open RESTful APIs Custom Data Sources Applications Transactions & Metrics Topology Infrastructure Metric, Alerts, Logs, Topology Network Fault, Perf, Logs Service Analytics Visualization- Correlation Performance and Capacity Analytics Alarm and Log Analytics Machine Learning based Anomaly Detection & Prediction
  • 14. 14 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Updates delivered to cloud multiple times per month One code base, one product, one agent SaaS is ideal for agile partnership & fast feedback SaaS enables us to modernize, simplify, and integrate products SaaS-First Agile Innovation On-Prem OR SaaS SINGLE CODE BASE
  • 15. 15 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Introducing CA Digital Experience Insights SaaS-based Digital Monitoring & Analytics Across Three Tiers
  • 16. 16 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Modern User Experience, Quick Onboarding Walk-me Guides Sample App & Data Deploy Agents in 3 Steps!
  • 17. 17 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS CA Digital Experience Insights Demo
  • 18. 18 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Flexible, Enterprise-Friendly Delivery Models CA Digital Experience Insights Public Cloud Easiest To Get Started Low, Pay-as-you-Go Pricing CA Digital Experience Insights Private Region Secure, Single Tenant Geo-location of Choice Integrated On-Prem Product Suite All Capabilities Total Control
  • 19. 19 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS INFRASTRUCTUREAPPLICATIONS NETWORKS Modernizing Solutions for Digital-Centric World API, Microservices Enable developers to measure and optimize performance early & often Cloud, Containers Unified visibility across public and private cloudsDevOps NetOps Deep and holistic insights across traditional network, SDN & SD-WAN
  • 20. 20 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Runscope API Monitoring 1,200 19,000,000 Customers Uptime & Data Validation Checks/Day
  • 21. 21 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS CA Application Performance Management for Containers & Microservices Platforms Map and Monitor Container Dependency Correlate Performance across Layers Broad Microservices Platform Support
  • 22. 22 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Hybrid Cloud Management CA Unified Infrastructure Management AWS, Azure Monitoring Log Analytics Capacity Analytics
  • 23. 23 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Network Operations and Analytics Digital Operational Intelligence Network Logs Network Performance, Utilization & QoS Network Health and Availability SDN SD-WAN UNIFIED NETWORK OPERATIONS PLATFORM Portal - Dashboards & Reports - OpenAPI In Context Diagnostics, Relationships, Analytics Fault Inventory Topology SNMP Flow Packet SDx/NFV Non-SNMP Topology Logs Metrics Software Controller & Orchestration Events
  • 24. 24 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Coming Soon: Digital Experience Insights: NetOps Most Comprehensive Visibility Insights App, Infrastructure, Network
  • 25. 25 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Building Products for Digital-First Enterprise Intelligent. Integrated. Modern. Mobile-to-mainframe Algorithmic Insights and Automation Cloud or On-Prem Your Choice Designed for Modern Software Factory
  • 26. 26 © 2017 CA. ALL RIGHTS RESERVED.#CAWORLD #NOBARRIERS Stay connected at communities.ca.com Thank you.
  • 27. 27 © 2017 CA. ALL RIGHTS RESERVED.#CAWORLD #NOBARRIERS DevOps: Agile Operations For more information on DevOps: Agile Operations, please visit: http://cainc.to/CAW17-AO