A comprehensive overview of how Digital Government transformation can be achieved via G-Cloud computing.

1. Digital
Government
Cloud best practices
Digital-Government.info

2. Agenda - Digital transformation
framework
● Introducing Digital Government
● Transforming service delivery
● Leveraging social communities
● Agile software development
● Open data IoT smart cities
● Identity and iPaaS e-services
● G-Cloud procurement
● Open source ecosystem

3. Digital Government
Estonians Embrace Life in a Digital
World (NY Times)
”Estonians, using a national identity card
embedded with a microchip, gain access to some
4,000 services, including banking, business
registration and even fishing licences. They
review medical records an order prescriptions on
smartphones.
Almost everyone files taxes on the web within
minutes, and about a third of voters now cast
their ballots online.”
Government Cloud
Estonia are working with Microsoft to pioneer
‘Virtual Data Embassies’ in the Cloud.
Buckinghamshire Council has reduced five
server rooms to two migrating IT to the Cloud
Potential benefits
Dec 2013 UK publishes Policy Paper, defining
how Digital Government can achieve huge cost
savings.
USA agencies could save $19 billion by
migrating to the Cloud - Federal Times
Agencies have grown spending from $307m to
$549m - WHIR
Primary obstacles are staffing challenges and
lengthy procurement processes

4. Business Transformation
Transforming service delivery
through Digital Democracy
White house Open Government leaders
like Beth Noveck pioneered the
‘democratization’ of government
processes, called ‘Wiki Government’.
Cloud 2.0 - Community Oriented
Re-Engineering
Beth pioneered the ‘Peer to Patent’ project,
the first examples of Wiki Government in action,
demonstrating Cloud 2.0 best practices. Read
more in this blog.
White paper -
Cloud 2.0 Business
Transformation
Geospatial Agency using
Github to harness open
source mass
collaboration
Crowdsourcing toolkitNetwork Models of Care - How
to harness social communities
for better business processes.

5. Social web communities
Amazon Cloud, WordPress
Help Arlington County, Va.,
Improve Constituent Services
“The website’s primary focus is serving the county’s
220,000 residents, providing details on matters of
public interest such as capital projects, closings or
delays, and public meetings. A “Find It Fast” section
includes such items as a property assessment look-
up, the current year's budget, how to report a
problem, and an A-to-Z service directory.
Major headings highlight sections for residents and
businesses, along with such areas as projects and
planning, housing, parks and recreation, human
services, taxes and payments, and government.”
'Social as an enterprise
strategy'
“In an era of emerging
transparency and
interconnectedness, citizens’
expectations for their government
have shifted toward real-time
connection, and they are
increasingly aware of their
influence as well as their needs”,
Sonny Hashmi, CIO of the
General Services Administration
Australian Government standardises on Drupal
List of CMS used by government agencies (USA)

6. Agile Cloud Development
Agile software practices combined with G-
Cloud services can enable Agile Cloud
Development - Faster delivery and hosting
of new Digital by Default services.
Skills and for business
transformation and
solution delivery
Deliver services that users
want and need
Agile Business Analysis
Usability and user
experience
Faster and more efficient
software delivery through
faster iterations.
Using Continuous Delivery
in Government
Configuration Management

7. “the innovative hub uses leading-edge cloud-
based technology to help deliver a real end-to-
end 'Internet of Things' capability such as
intelligent street lighting that recognises when
pedestrians or cyclists need their route lit-up.
Three sites in the city, including the Clyde
Walkway will use these LED lights fitted with
smart sensors to gather information such as
footfall and traffic flow with the data made freely
available to view on the city data hub.”
Open Data Cities
Glasgow’s world leading city data hub launches
Open data apps
● Transitmix enables new bus routes
● Socrata turns 2016 budget into an
interaactive experience
● Postcodes.io - An open source API for UK
postcodes and geolocations
● Funding options - Identify best financing
options for your business
Sir Tim Berners-Lee and the new web
What is open data
What is OData
Open data is key to
IoT Smart Cities

8. IoT Smart Cities
Bristol to work with NEC to build smart city
platform
“The Bristol is Open project, which formally
launches on 10 March 2015, aims to create
the world’s first open, programmable city to
support smart services around transport,
environmental, health and community
issues.”
Combines SDN (Software Defined
Networking) with Open Data and Smart
Applications to form a ‘CityOS’
Bristol has already opened up 200 data
sets on traffic flows, energy use
Smart City OS
Sir Mark Walpot proposes we are on the verge of a new
technological revolution, offering huge economic potential for the
UK. Will provide an innovation platform for the ‘Future of Cities’.
Real-Time Open Data,
combined with Cameras
and sensors, along with
Adaptive systems, for
intelligent traffic solutions.
UK Smart Meters
50 Sensor Applications for
a Smarter World - Smart
parking, waste
management, earthquake
detection, portable water
monitoring, ….
EU funding and
research

9. Evolution of Identity
Employees
Consumers
Employees &
Partners
Things
Perimeter
Perimeter
Federation
Perimeter-less
Federation
Cloud / SaaS
Perimeter-less
Federation
Cloud
SaaS
Mobility
Attributes
Context
Stateless
Relationships
FORGEROCK.COM | CONFIDENTIAL

10. BEST PRACTICES
Identity Assurance
Identity Assurance refers to the technologies and
procedures that manage your username and
password log-ins, and also the procedures
followed to ensure that you are who this identity
claims you to be.
Headline programs include the UK Identity
Assurance, and the USA’s ICAM and NSTIC
Trusted Identities in Cyberspace initiative.
Case studies
As described in this article
British Columbia is
leveraging Identity to
transform services.
Read about their Identity
standards here.
Government of Canada
- BYOC - Bring Your
Own Credentials
UK adding web service
updates via Identity
services

11. Government as a Platform
Francis Maude describes
the UK’s plans to move
towards ‘Government as
a Platform
Estonia X-Road
● National Identity card with chip at 15
● Each card uses a unique ID number
● Identity-centric data sharing
● Link between policy and digital architecture
- Law passed to restrict agencies to ask
only once for information
Lithuania SIRIP
● State Information Resource
Interoperability Platform
● Digital e-services platform
architecture
● Plug and play approach for
creating new apps
● Common identity sign-on
service
● Common payments and
digital signatures
Integration-platform-as-a-service offerings support a
new, cloud-based approach to address the perennial
data and application integration challenge.
Gartner iPaaS

12. Digital Government Entrepreneurs
Harnessing Government as a Platform
The Digital Government commercial
opportunity - Accela wins $140m
venture capital investment
Increasing focus on increasing
government spending with startups
and SMEs - President Obama says
startups to get a bigger slice of
government spending
Unlocking massive economic
growth from Open Data
The App Economy - Government
app stores, like Doctors prescribing
apps for healthcare
APIs and G-Cloud PaaS will
enable more innovative scenarios
Cloud as a platform for smart city
innovations

13. G-Cloud Procurement
Case studies
● MOJ acquires MS Dynamics case management system - 24N
● Berkshire Health Trust buys Lync SaaS - Register
● Liverpool cancels tender for EDMS and buys from G-Cloud - Kable
● Tyneside goes paperless with Huddle - IT Pro
● Leicester NHS processes invoices in the Cloud - IT Pro
● Surrey Council moves to shared cloud services model - Cloud Pro
● Bristol City makes £1.5m G-Cloud purchase - 24N
The fundamental benefit has been to make government procurement
more accessible to small businesses.
Dragons Den investor and G-Cloud supplier Piers Linney explains how
the marketplace enables smaller businesses to compete for
government contracts, in this Youtube video.
Solutioning Guide
The UK has pioneered the ‘G-Cloud’, a
procurement marketplace of pre-approved Cloud
suppliers, organized by Cloud standards: IaaS,
PaaS, SaaS
Our introduction
to G-Cloud and
how to source solutions through the
framework, including ‘Enterprise Social’,
email, backup, and much more...
No More Big IT
G-Cloud breaking
up big few lock in of
procurement,
opening up for
SMEs

14. G-Cloud for Europe
ENISA says Government Cloud key
to economic growth in Europe
“Its direct economic value to the European Union is unambiguously substantial. Cloud computing is
an accepted enabler for innovation and also widely advocated as such by the European
Commission (EC) in their Digital Agenda,”
DG Connect - Procurement best practices
● UK G-Cloud open standards
● PICSE - Procurement roadmap for EU Cloud services
● Standard sharing and reusing clauses for contracts
● Procurement frameworks
● E-services platform architecture
● Open source strategy
● Fiware - Openstack connectors for IoT scenarios
IBM, Amazon and Google
building out many EU data
centres - Computer Weekly
Microsoft gets thumbs up from
EU Data Protection authorities -
TechCrunch
Commercial growth,
privacy concerns
Repeating G-Cloud in Europe
● Ireland: Meetings - Meetings with local
suppliers, interview with CIO
White paper: G-
Cloud for Europe
How to meet the call for a Single Digital Market

15. Open Cloud Architecture
Platform for Digital Innovations
● Open software, e.g. Openstack,
Cloud Foundry and Open
standards, e.g. TOSCA, OCCI
● Portability, interoperability,
brokerage
● Open source ecosystems:
Exploit the ‘API Economy’
● Engage through Social
Business for Competitive
Advantage

16. Open Cloud Ecosystem
This updated presentation then
explores how this would be achieved
via an Openstack-based “Open Cloud
Operating System”
This presentation describes the
Canadian Government blueprint for
Enterprise Cloud Computing, covering:
● Governance structure
● Network and security design models
● Shared service community cloud
● Directory services architecture
● IaaS, PaaS and SaaS services
Red Hat Launches Government
Cloud services

17. Next-Gen Cloud