This document discusses how technology will transform the insurance industry by 2025. It predicts that connectivity will proliferate through devices like smart homes and cars that are connected to the internet. This will generate massive amounts of data. Technologies like self-driving cars will allow devices to act collectively. Insurers will need to embrace these changes by becoming thinner, more learning-based organizations that leverage the internet of everything to offer highly customized policies controlled by consumers. Insurers will also need to recognize that the world will be driven more by consumers' needs and have connected logistics and distribution networks. The changes will happen sooner than expected, within the next 5-10 years, requiring insurers to start preparing today to succeed in 2025.
2. Financial
Services
Health Government Communications Utilities
CGI - a few of our global clients
2
Oil & Gas Manufacturing Transportation
Retail &
Consumer
Services
Over 10,000 commercial and government organisations worldwide
Preparing for tomorrow, today
3. Two Technology Enabled Views of 2025
UK 2025 UK Insurer 2025
Preparing for tomorrow, today
4. UK 2025 Will ….
Be Sustainable; Connected; Together & Different
4
…It is
also
effective,
efficient
and it
costs
less…
Preparing for tomorrow, today
5. Future Technology Insurance Enterprise
5
Will embrace the return of
piecework
Will leverage the internet of
everything
Will be a thin enterprise
Will have enabled Mass
Customisation & End User
Control
Will be a learning
organisation
Will recognise the primacy
of the Consumer’s World
Will have connected
Logistics & Distribution
Preparing for tomorrow, today
6. Why it will happen
In the next 15 minutes:
More & More Connected
More & More Data
The consumerisation of IT
Acting as a Collective
When
Why this is relevant to Insurers
Preparing for tomorrow, today
7. #1 More & More Connected:
A proliferation of connection points
4G rollout
Superfast Broadband Coverage
White Spectrum
GPS / Gallileo
NFC
Bluetooth
WiFi
Cars (parked) act as a network
APR as mass enforcement…
Connected Home
A SIM in every home
Connected Car
A SIM in every car
Connected Person
Wearables
A SIM with (in…) every
person
Preparing for tomorrow, today
8. #2: The Consumerisation of IT
Usage based access by and to consumers
iPhone
2007
iPhone 3G iPhone 3Gs iPhone 4 iPhone 4s iPhone 5
iPhone 6
2014
Preparing for tomorrow, today
9. #3: More & More Data
A consequence of connectivity & consumerisation
Value
becomes
virtual either
as a
representation
of a real thing
or as a virtual
concept
The
Knowledge
Economy
Preparing for tomorrow, today
10. #4: Acting as a Collective
More devices in the hands of the world
Self aware technology changes the nature of risk
Preparing for tomorrow, today
11. 11
#5: When
Sooner than you think!
• Volvo, Nissan, Google, GM - in 5 years
• UK White spectrum trials - now
• Euro regulation for SIM in cars – so last year
Preparing for tomorrow, today
12. #6: Why This Is Relevant To Insurers
Preparing for tomorrow, today
13. Future Technology Insurance Enterprise
Will embrace the return of
piecework
Will leverage the internet of
everything
Will be a thin enterprise
Will have enabled Mass
Customisation & End User
Control
Will be a learning
organisation
Will recognise the primacy
of the Consumer’s World
Will have connected
Logistics & Distribution
Preparing for tomorrow, today
14. Thank you & questions
Come visit
us on our stand
www.cgi-group.co.uk/insurance