With over a decade of open data and 30 years of public transport experience this session will give insight from the different stakeholders on today’s achievements and tomorrow’s ambitions in the field of public transport open data. It will highlight the challenges of citizen engagement, privacy, reliability and accountability of the data. Hear how cities have engaged with their citizens to get updates to changes to the mapping as well as providing open data for new value added services and what the future holds such as opportunities for low-emission journey planning.

1. © CGI Group Inc. CONFIDENTIAL
Lessons from Over 10 Years of Public
Transport Open Data
Mika Vuorio / CGI
17.6.2014
ITS Europe 2014 Helsinki

2. Background
CGI has over 40 years experience on
Public Transport IT-systems
CGI has delivered 30+ Journey
Planners, for example
• Helsinki region journey planner
• Tampere region journey planner
• Finnish nation wide journey planner
Openness of the Journey planner
solution has been key value since the
beginning
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3. Lessons learned – It’s about Community
Involve and encourage
the ecosystem
• Travel Hacks
• Competitions
• Open Data
Conferences
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Picture: TravelHack, Göteborg, Sweden

4. Lessons learned – Technical Views
At the same time improve your technical capability to offer Open Data
• Both original source data and processed data query API’s available
• The third party user has the choice
• Processed data query API provides faster way to utilize
• Valuable feedback
• Improvements to both API’s but also to the data quality
• Data Quality
• Data quality improvements along the way
• Interface specifications and common terms
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5. Lessons learned – Who is using the data?
In the beginning there was worry how data is used and is there possibility
3rd party apps confuse the end users
• in past 12 years we haven seen any issues on Open Data, in contrast there
has been created wealth of easy to use apps
• Developer Site
• API registration and usage statistics
• Access must be easy and automatic
• There is need to communicate with the third party developers
• Statistics to proactively add capacity
• Gathering Information where the Open Data is used
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6. Our commitment to you
We approach every engagement with one
objective in mind: to help clients succeed