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Human Resource
Management
1

ELEVENTH EDITION

GARY DESSLER

Part 5 | Employee Relations

Chapter
15

Labor Relations and ...
After studying this chapter, you should be able to:
1. Give a brief history of the American labor movement.
2. Discuss the...
What Do Unions Want?

Aims of
Unions

Union
Security

© 2008 Prentice Hall, Inc. All
rights reserved.

Improved wages,
hou...
Union Security

Types of Union
Security

Closed
Shop

Union
Shop

Agency Shop

© 2008 Prentice Hall, Inc. All
rights reser...
The AFL-CIO
• The American Federation of Labor and
Congress of Industrial Organizations (AFL-CIO)
 A voluntary federation...
The Organizing Drive
• Employer Responses to Organizing
 Can attack the union on ethical and moral grounds

and cite the ...
The Organizing Drive (cont’d)
• Union Activities During Organizing
 Unions can picket the company, subject to three

cons...
NLRB Hearing Officer’s Duties
• Determining if the record indicates there is
enough evidence to hold an election.
 Did 30...
The Union Organizing Drive and Election
(cont’d)
• The Supervisor’s Role
 Unfair labor practices by supervisors:
 Could
...
The Collective Bargaining Process
• What Is Collective Bargaining?
 Both management and labor are required by law to

neg...
Classes of Bargaining Items

Categories of
Bargaining Items

Mandatory
Items

Voluntary
Items

© 2008 Prentice Hall, Inc. ...
Impasses, Mediation, and Strikes
• An Impasse
 Usually occurs because one party is demanding

more than the other will of...
Strikes

Economic Strike

Unfair Labor Practice
Strike

Types of Strikes
Wildcat Strike

Sympathy Strike

© 2008 Prentice ...
Grievances
• Grievance
 Any factor involving

wages, hours, or
conditions of employment
that is used as a complaint
again...
KEY TERMS
closed shop
union shop
agency shop
open shop
right to work
Norris-LaGuardia Act (1932)
National Labor Relations ...
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HRM Dessler CH# 15 Slide 1 HRM Dessler CH# 15 Slide 2 HRM Dessler CH# 15 Slide 3 HRM Dessler CH# 15 Slide 4 HRM Dessler CH# 15 Slide 5 HRM Dessler CH# 15 Slide 6 HRM Dessler CH# 15 Slide 7 HRM Dessler CH# 15 Slide 8 HRM Dessler CH# 15 Slide 9 HRM Dessler CH# 15 Slide 10 HRM Dessler CH# 15 Slide 11 HRM Dessler CH# 15 Slide 12 HRM Dessler CH# 15 Slide 13 HRM Dessler CH# 15 Slide 14 HRM Dessler CH# 15 Slide 15
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HRM Dessler CH# 15

  1. 1. Human Resource Management 1 ELEVENTH EDITION GARY DESSLER Part 5 | Employee Relations Chapter 15 Labor Relations and Collective Bargaining © 2008 Prentice Hall, Inc. All rights reserved. PowerPoint Presentation by Charlie Cook The University of West Alabama
  2. 2. After studying this chapter, you should be able to: 1. Give a brief history of the American labor movement. 2. Discuss the main features of at least three major pieces of labor legislation. 3. Present examples of what to expect during the union organizing drive and election. 4. Describe five ways to lose an NLRB election. 5. Illustrate with examples bargaining that is not in good faith. 6. Develop a grievance procedure. © 2008 Prentice Hall, Inc. All rights reserved. 15–2
  3. 3. What Do Unions Want? Aims of Unions Union Security © 2008 Prentice Hall, Inc. All rights reserved. Improved wages, hours, working conditions, and benefits 15–3
  4. 4. Union Security Types of Union Security Closed Shop Union Shop Agency Shop © 2008 Prentice Hall, Inc. All rights reserved. Open Shop 15–4 Maintenance of Membership
  5. 5. The AFL-CIO • The American Federation of Labor and Congress of Industrial Organizations (AFL-CIO)  A voluntary federation of about 100 national and international labor unions in the United States. • Structure of the AFL-CIO  Local unions  National unions  National federation • Change to Win Coalition © 2008 Prentice Hall, Inc. All rights reserved. 15–5
  6. 6. The Organizing Drive • Employer Responses to Organizing  Can attack the union on ethical and moral grounds and cite the cost of union membership.  Cannot make promises of benefits.  Cannot make unilateral changes in terms and conditions of employment that were not planned to be implemented prior to the onset of union organizing activity.  Can inform employees of their right to revoke their authorization cards. © 2008 Prentice Hall, Inc. All rights reserved. 15–6
  7. 7. The Organizing Drive (cont’d) • Union Activities During Organizing  Unions can picket the company, subject to three constraints:  It must file a petition for an election within 30 days after the start of picketing.  The firm cannot already be lawfully recognizing another union.  There cannot have been a valid NLRB election during the past 12 months. © 2008 Prentice Hall, Inc. All rights reserved. 15–7
  8. 8. NLRB Hearing Officer’s Duties • Determining if the record indicates there is enough evidence to hold an election.  Did 30% of the employees in an appropriate bargaining unit sign the authorization cards? • Deciding what the bargaining unit will be.  The bargaining unit is the group of employees that the union will be authorized to represent and bargain for collectively. © 2008 Prentice Hall, Inc. All rights reserved. 15–8
  9. 9. The Union Organizing Drive and Election (cont’d) • The Supervisor’s Role  Unfair labor practices by supervisors:  Could cause the NLRB to hold a new election after the company has won a previous election.  Could cause the company to forfeit the second election and go directly to contract negotiation. © 2008 Prentice Hall, Inc. All rights reserved. 15–9
  10. 10. The Collective Bargaining Process • What Is Collective Bargaining?  Both management and labor are required by law to negotiate wages, hours, and terms and conditions of employment “in good faith.” • What Is Good Faith Bargaining?  Both parties communicate and negotiate.  They match proposals with counterproposals in a reasonable effort to arrive at an agreement.  Neither party can compel the other to agree to a proposal or to make any specific concessions. © 2008 Prentice Hall, Inc. All rights reserved. 15–10
  11. 11. Classes of Bargaining Items Categories of Bargaining Items Mandatory Items Voluntary Items © 2008 Prentice Hall, Inc. All rights reserved. Illegal Items 15–11
  12. 12. Impasses, Mediation, and Strikes • An Impasse  Usually occurs because one party is demanding more than the other will offer.  Sometimes an impasse can be resolved through a third party—a disinterested person such as a mediator or arbitrator.  If the impasse is not resolved:  The union may call a work stoppage, or strike, to put pressure on management.  Management may lock out employees. © 2008 Prentice Hall, Inc. All rights reserved. 15–12
  13. 13. Strikes Economic Strike Unfair Labor Practice Strike Types of Strikes Wildcat Strike Sympathy Strike © 2008 Prentice Hall, Inc. All rights reserved. 15–13
  14. 14. Grievances • Grievance  Any factor involving wages, hours, or conditions of employment that is used as a complaint against the employer. • Sources of Grievances  Discipline  Seniority  Job evaluations  Work assignments  Overtime  Vacations  Incentive plans  Holiday pay  Problem employees © 2008 Prentice Hall, Inc. All rights reserved. 15–14
  15. 15. KEY TERMS closed shop union shop agency shop open shop right to work Norris-LaGuardia Act (1932) National Labor Relations (or Wagner) Act National Labor Relations Board (NLRB) Taft-Hartley Act (1947) national emergency strikes Landrum-Griffin Act (1959) union salting authorization cards bargaining unit decertification collective bargaining bargaining © good faithbargainingHall, Inc. All 2008 Prentice items voluntary rights reserved. illegal bargaining items mandatory bargaining items impasse mediation fact finder arbitration strike economic strike unfair labor practice strike wildcat strike sympathy strike picketing corporate campaign boycott inside games lockout injunction grievance 15–15
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HRM Dessler CH# 15

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