Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.1
Improving Business Outcomes
using Enterprise Architecture in
EDF Energy –
Energy Sourcing and Customer
Supply
Authors Chris Seldon & Ben
Thomasson

Agenda
• Company Overview
• Looking Back
• ESCS Enterprise Architecture Roadmap
• Current Position
• Key Learning Points
• Next Steps
• Summary

Who are EDF Group ?
• Founded in 1946, became a public limited company (EDF SA) in
November 2004.
• Over 38 million customers in Europe
• EBITDA in 2009 was €17.4 billion. The net income (Group share) was
€3.9 billion (+12.1%).
• Worldwide interests
- Business investments worldwide in 21 countries
- Services and consultancy businesses in 35 countries
• Business interests in Europe include France, Germany, Italy and the UK
• Over 150,000 employees worldwide, with over 105,000 working for EDF
in France.
• Activities include generation, trading, transmission, distribution, supply
and other energy services.

EDF Energy Background
• Founded in 2003 from 3 regional energy companies
• Grown via mergers and acquisition of other energy companies
• One of the UK’s largest energy companies
• 15,000 employees at locations throughout the UK
• In 2011 the largest generator of electricity (in Terra Watt hours (TWh)
produced) and the largest generator of low-carbon electricity in the UK
• Largest supplier of electricity to non-domestic customers (as measured in
TWh sold)
• Fifth largest supplier to domestic gas and electricity customers (measured
in numbers of accounts).

• EDF Energy is comprised of three main business units:
- Nuclear Generation (NG)
- operates eight nuclear power stations in the UK with a combined
capacity of almost 9,000 megawatts
- Nuclear New Build (NNB)
- delivery of the new generation of nuclear plant in line with the EDF
global programme of producing safe, affordable, reliable, low-
carbon production of electricity to the UK
- Energy Sourcing and Customer Supply (ESCS)
- operates power stations and wind farms
- buys and sells power to meet future generation and customer
needs
- servicing our domestic customers (5M+)
- servicing our small to medium businesses (SME) and large
companies (Major Business)
EDF Energy Structure

EDF Energy Mission, Values and Objectives
Our Vision ‘Leading the energy change’
Our Mission ‘To bring affordable low carbon energy solutions home to
everyone’
Our Ambitions
• Zero Harm - ‘To achieve a world-class zero harm safety record’
• Strong Financial Performance - ‘To deliver consistently strong financial
performance’
• First Choice for Customers – ‘To be first choice for customers’
• Leadership in Sustainability - ‘To be a leader in sustainability’
• High Performing People – ‘To have high performing people’
• Leading the way in Nuclear – ‘To lead the way in Nuclear Power
Generation’

Looking Back
• Why did we embark on journey?
• What did we want to achieve ?
• Challenges and Opportunities
• Roadmap

Why did we embark on the journey ?
• Objective
To develop a repository containing details of how the business operates linked
to the supporting data and IT architecture.
• Key Principles
In developing the EA Repository the following core principles have been
applied:
- Common goal and objectives
- Common governance framework (methods, standards, roles &
responsibilities)
- Common training framework
- Common access to information
- Single repository of information
• Related Activities
- Process Improvement
- Portfolio Management
- Data Governance and Quality
- Governance, Risk and Compliance

What did we want to achieve ?
• Implement an Enterprise Architecture (EA) Repository using one of the
currently-existing tool sets available within EDF
• Establish a set of common standards and ways of working to ensure
consistency of approach
• Select an EA tool to support the EA Repository
• Establish a set of common standards and ways of working to ensure
consistency of approach
• Support strategic decision making using content from Repository
• Provide ongoing support to projects to exploit the opportunities available
from an enterprise modelling approach

Challenges and opportunities
• Lack of senior stakeholder buy in to EA concepts and value
• Lack of business buy in to EA value
• Lack of vision around EA concepts and value
• Inconsistent model for capturing Architecture content
• Disparate EA toolsets in use across EDF Energy
• Architecture collateral captured in project documents, document
directories etc.
• Lack of re-use of Architecture collateral
• Poor communication of Architecture content to stakeholders
• Issues with the implementation of EA tools in EDF Energy
• Inconsistent modelling standards in place with no governance model to
support

Build
• Project initiated to start development of repository,
deliveries included:
• Selection of EA Tool
• Mandate defined by Senior Management for all
projects to use Repository
• Delivery of baseline technical platform
• Delivery of baseline standards, support model
and reference content
•Business and IT Architects trained in use of tool
• Definition of Support model
• Delivery of baseline web content framework
ESCS Enterprise Architecture Repository
Roadmap
ExcelEnrichEmbedBuild

Roadmap
Embed
• Embed the use of the Repository within ESCS
•Small Scale adoption of Repository across ESCS on
projects
•Development of Governance and change control
model
•Revision of standards and training materials

Enrich
•Increase the maturity and scale of Repository
usage across ESCS
•Develop Strategy level content for Business, IT
and Data Architecture across ESCS
•Develop ESCS capability for modelling and
using the Repository
•Develop ESCS learning materials for
Repository e.g. lunch n learns, training
•Widescale usage of Repository to support
ESCS projects
Roadmap

Excel
•Exploit the content lodged within the
Repository to support ESCS Strategic
Ambitions and projects
•Deliver means for exploiting content in
Repository to support strategic planning
•Continue to develop ESCS Capability to
use Repository
•Embed within relationships with Partners
Roadmap

Current position – Tool Selection
The Mega Modelling Suite was the tool of choice to
establish our Enterprise Architecture

We have developed an Enterprise Architecture
Framework to demonstrate each level of the
Architecture, the roles involved and what models
you are likely to use.
Current Position – EA Framework

Building - IT & Data Content
City Planning
City planning consists of grouping the
different applications used in the
information system into different
taxonomies
.
An application is a set of software tools
as seen from the software development viewpoint.
Application Overviews
Application Overviews present the enterprise's
main applications and the interactions between
these applications.
An Interaction represents the exchange of
information between organizational entities of the
system.
Technical Infrastructures
A technical infrastructure is defined by
the set of equipment and hardware
necessary to run applications and to
enable communication between these
applications according to their
distribution on deployment sites
Application Environment
Data Dictionary
Application Tree
The Application Tree Diagram is used to
identify the breakdown of an application
into its components:
-sub-applications at the higher level
-services implementing functionalities at
the lower level)
The Application Environment Diagram is
used to place the application in its
environment without considering its
internal architecture. We focus on the
applications interactions with the rest of
the world (other Applications, org-Units,
communications).
The dictionary is a set of defined terms with
definitions written in business language. The
main aim is to hold the single source of the
truth for the definitions of the company’s
data.
Application Internal Architecture
Describes the internal architecture of an
application to reveal how the application
functions. Elements appearing in the
Internal Architecture Diagram are those
necessary for correct operation of the
application:
- Internal components (modules,
services, databases) enabling fulfilment
of application "contracts"
- Calls for services of other applications
Data Models
Information Architecture defines how data is
stored, managed and used in an organisation.
Data models are used for communicating data
definitions, for scoping data requirements for
projects and used for mapping applications
showing where data is stored. It forms key
component in a company’s data strategy.

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.18 Title of presentation © 24 November 2009 EDF Energy plc. All rights Reserved.18
Building EA Content - Capability
• Process
- Understanding your processes from a
functional perspective
- Using capabilities to understand
activity impacts on high level
business processes.
- Direct link up to motivational model to
understand whether the project
meets company objectives and
motivation
- An up-to-date view of the business
and systems landscapes
- Which areas of the landscape would
benefit from change
• Governance
- Plan your portfolio based on
company objectives
- Better understanding of project
delivery through business strategy
- Link through to IT functionalities
• Planning
- A better understand resource before
projects are launched
- The knock-on effects of proposed
changes
CapabilityCapabilityCapabilityCapability
ActivityActivityActivityActivity
FunctionalityFunctionalityFunctionalityFunctionality
Application
ITServ iceITServ iceITServ iceITServ ice
Ro leRo leRo leRo le
-Ma n a ge r
-Bi ll i n g M a n ag e r
-C us to m er
Payme nt M ana ge men tPayme nt M ana ge men tPayme nt M ana ge men tPayme nt M ana ge men tB illin g Ca lcul atio nB illin g Ca lcul atio nB illin g Ca lcul atio nB illin g Ca lcul atio nNoti ce Gen er atio nNoti ce Gen er atio nNoti ce Gen er atio nNoti ce Gen er atio nQ ual ity M an ag eme ntQ ual ity M an ag eme ntQ ual ity M an ag eme ntQ ual ity M an ag eme ntRo leRo leRo leRo le
-A q ui re New Cu s to mer
-M ete r Re ade r
-C u sto m er
-R e gu l a tor
P ayme nt Ch ange Notice
Ener gy Co nsumed
Bill
Self S ubmiss ion
P ayment Report
Regu lation
Reading Details
P ayment
Pr efer red Pa yme nt Plan
E n sure Co nfo rmit yE n sure Co nfo rmit yE n sure Co nfo rmit yE n sure Co nfo rmit y
to Re gu latio nsto Re gu latio nsto Re gu latio nsto Re gu latio ns
P rov ide Gu ida nceP rov ide Gu ida nceP rov ide Gu ida nceP rov ide Gu ida nce
Is sue Not ice sIs sue Not ice sIs sue Not ice sIs sue Not ice s
Pr ov ide Do mest icPr ov ide Do mest icPr ov ide Do mest icPr ov ide Do mest ic
B illB illB illB ill
P ro ce ss P aym entP ro ce ss P aym entP ro ce ss P aym entP ro ce ss P aym ent
Rec eiv e P a ymen tRec eiv e P a ymen tRec eiv e P a ymen tRec eiv e P a ymen t
Regulator yA dvice
Notice s
Billing Spe cifics
B illing S pecifics
P ayment History
Business Process
Functional
Diagram
Application
Functional
City Plan Diagram
CapabilityCapabilityCapabilityCapability
ESCS Ene rgy Servic esESCS Ene rgy Servic esESCS Ene rgy Servic esESCS Ene rgy Servic es
Po sition Ma nagemen tPo sition Ma nagemen tPo sition Ma nagemen tPo sition Ma nagemen t
Hedging Strate gy Executio nHedging Strate gy Executio nHedging Strate gy Executio nHedging Strate gy Executio n Market & Portfolio AnalysisMarket & Portfolio AnalysisMarket & Portfolio AnalysisMarket & Portfolio Analysis
Customer Supp lyCustomer Supp lyCustomer Supp lyCustomer Supp ly
Customer Manage mentCustomer Manage mentCustomer Manage mentCustomer Manage ment
Business Su pportBusiness Su pportBusiness Su pportBusiness Su pport
Busine ss Mon itorin gBusine ss Mon itorin gBusine ss Mon itorin gBusine ss Mon itorin g
Performance Manageme ntPerformance Manageme ntPerformance Manageme ntPerformance Manageme nt
Repo rtingRepo rtingRepo rtingRepo rting
Operationa l Performa nceOperationa l Performa nceOperationa l Performa nceOperationa l Performa nce
Repo rtingRepo rtingRepo rtingRepo rting
Risk And Co mplian ceRisk And Co mplian ceRisk And Co mplian ceRisk And Co mplian ce
Da ta GovernanceDa ta GovernanceDa ta GovernanceDa ta Governance
Data QualityData QualityData QualityData Quality
Financial Co ntrolFinancial Co ntrolFinancial Co ntrolFinancial Co ntrol
Info rmatio n Se rvice Managemen tInfo rmatio n Se rvice Managemen tInfo rmatio n Se rvice Managemen tInfo rmatio n Se rvice Managemen t
Serv ic e DesignServ ic e DesignServ ic e DesignServ ic e Design
Serv ic e Ope rationServ ic e Ope rationServ ic e Ope rationServ ic e Ope ration
Service Tra nsitionService Tra nsitionService Tra nsitionService Tra nsition
Service StrategyService StrategyService StrategyService Strategy
Payment ProcessingPayment ProcessingPayment ProcessingPayment Processing
Business S teerin gBusiness S teerin gBusiness S teerin gBusiness S teerin g
Business StrategyBusiness StrategyBusiness StrategyBusiness Strategy
S trate gic Business Plan ningS trate gic Business Plan ningS trate gic Business Plan ningS trate gic Business Plan ning
B usiness Chan ge andB usiness Chan ge andB usiness Chan ge andB usiness Chan ge and
DevelopmentDevelopmentDevelopmentDevelopment
Infrastru ctu re Managemen tInfrastru ctu re Managemen tInfrastru ctu re Managemen tInfrastru ctu re Managemen t
Ene rgy Asset Manag ementEne rgy Asset Manag ementEne rgy Asset Manag ementEne rgy Asset Manag ement
Asse t BuildAsse t BuildAsse t BuildAsse t Build
Asset Ope ration andAsset Ope ration andAsset Ope ration andAsset Ope ration and
Main tainac eMain tainac eMain tainac eMain tainac e
Dispose/ De comissionDispose/ De comissionDispose/ De comissionDispose/ De comission
AssetsAssetsAssetsAssets
In vestmentIn vestmentIn vestmentIn vestment
Project Inv estmentProject Inv estmentProject Inv estmentProject Inv estment
Gove rna nceGove rna nceGove rna nceGove rna nce
Cu sto mer Acquistio nCu sto mer Acquistio nCu sto mer Acquistio nCu sto mer Acquistio n
Bid Man agemen tBid Man agemen tBid Man agemen tBid Man agemen t
Prod uct DefinitionProd uct DefinitionProd uct DefinitionProd uct Definition
Cu sto mer ProspectingCu sto mer ProspectingCu sto mer ProspectingCu sto mer Prospecting
En erg y Su pplyEn erg y Su pplyEn erg y Su pplyEn erg y Su pply
Mete r Data Manag ementMete r Data Manag ementMete r Data Manag ementMete r Data Manag ement
Market Pa rticipatio nMarket Pa rticipatio nMarket Pa rticipatio nMarket Pa rticipatio n
Interactio nInteractio nInteractio nInteractio n
Re gulatory Complie nceRe gulatory Complie nceRe gulatory Complie nceRe gulatory Complie nce
Ind ustry ComplienceInd ustry ComplienceInd ustry ComplienceInd ustry Complience
Asset Dev elo pmentAsset Dev elo pmentAsset Dev elo pmentAsset Dev elo pment
Asse t Commerc ialisatio nAsse t Commerc ialisatio nAsse t Commerc ialisatio nAsse t Commerc ialisatio n
Strategic Business Peo pleStrategic Business Peo pleStrategic Business Peo pleStrategic Business Peo ple
Pla nnin gPla nnin gPla nnin gPla nnin g
Financial PlanningFinancial PlanningFinancial PlanningFinancial Planning
Mediu m Term PlanningMediu m Term PlanningMediu m Term PlanningMediu m Term Planning
Budge t SettingBudge t SettingBudge t SettingBudge t Setting
ProcurementProcurementProcurementProcurement
Organ isa tional DevelopmentOrgan isa tional DevelopmentOrgan isa tional DevelopmentOrgan isa tional Development
Perfo rman ce Mana gementPerfo rman ce Mana gementPerfo rman ce Mana gementPerfo rman ce Mana gement
Workforce p lann ingWorkforce p lann ingWorkforce p lann ingWorkforce p lann ing
Reward & Re cognitionReward & Re cognitionReward & Re cognitionReward & Re cognition
Learning & Deve lop mentLearning & Deve lop mentLearning & Deve lop mentLearning & Deve lop ment
Commun ic ationsCommun ic ationsCommun ic ationsCommun ic ations
Billin gBillin gBillin gBillin g
Receivables Manage memtReceivables Manage memtReceivables Manage memtReceivables Manage memt
Con tact Ma nagementCon tact Ma nagementCon tact Ma nagementCon tact Ma nagement
Contrac t Admin istrationContrac t Admin istrationContrac t Admin istrationContrac t Admin istration
Busine ss ContinuityBusine ss ContinuityBusine ss ContinuityBusine ss Continuity
Hedging Strategy AnalysisHedging Strategy AnalysisHedging Strategy AnalysisHedging Strategy Analysis
Nomin ationsNomin ationsNomin ationsNomin ations
Trade Exec utionTrade Exec utionTrade Exec utionTrade Exec ution
Customer De sk Ma nagemen tCustomer De sk Ma nagemen tCustomer De sk Ma nagemen tCustomer De sk Ma nagemen t
Demand ForecastingDemand ForecastingDemand ForecastingDemand Forecasting
Generation ForecastingGeneration ForecastingGeneration ForecastingGeneration Forecasting
We ath er ForecastingWe ath er ForecastingWe ath er ForecastingWe ath er Forecasting Market Price AnalysisMarket Price AnalysisMarket Price AnalysisMarket Price Analysis
Compe titor An alysisCompe titor An alysisCompe titor An alysisCompe titor An alysis
Customer AnalysisCustomer AnalysisCustomer AnalysisCustomer Analysis
Risk StrategyRisk StrategyRisk StrategyRisk Strategy
Position AnalysisPosition AnalysisPosition AnalysisPosition Analysis
Risk Limit A nalysisRisk Limit A nalysisRisk Limit A nalysisRisk Limit A nalysis
Disa ste r Re coveryDisa ste r Re coveryDisa ste r Re coveryDisa ste r Re covery
W ork A rea Recove ryW ork A rea Recove ryW ork A rea Recove ryW ork A rea Recove ry
Opera tional Performa nceOpera tional Performa nceOpera tional Performa nceOpera tional Performa nce
Inc iden t Ma nagemen tInc iden t Ma nagemen tInc iden t Ma nagemen tInc iden t Ma nagemen t
Pro perty Manageme ntPro perty Manageme ntPro perty Manageme ntPro perty Manageme nt
Facilities Mana gementFacilities Mana gementFacilities Mana gementFacilities Mana gement
Estate Manag ementEstate Manag ementEstate Manag ementEstate Manag ement
Fin ancial Acco untingFin ancial Acco untingFin ancial Acco untingFin ancial Acco unting
S tatutory ReportingS tatutory ReportingS tatutory ReportingS tatutory Reporting
Supplier Relationsh ipSupplier Relationsh ipSupplier Relationsh ipSupplier Relationsh ip
Manage mentManage mentManage mentManage ment
Inv ento ry Manage me ntInv ento ry Manage me ntInv ento ry Manage me ntInv ento ry Manage me nt
Risk Manda te SettingRisk Manda te SettingRisk Manda te SettingRisk Manda te Setting
Cred it Risk Managemen tCred it Risk Managemen tCred it Risk Managemen tCred it Risk Managemen t
Sup plier Invoice Proc essingSup plier Invoice Proc essingSup plier Invoice Proc essingSup plier Invoice Proc essing Sup plier Invoice Paymen tSup plier Invoice Paymen tSup plier Invoice Paymen tSup plier Invoice Paymen t
Exp enses PaymentExp enses PaymentExp enses PaymentExp enses Payment PayrollPayrollPayrollPayroll
Trade confirmation s an dTrade confirmation s an dTrade confirmation s an dTrade confirmation s an d
settleme ntssettleme ntssettleme ntssettleme nts
Market a nd Credit RiskMarket a nd Credit RiskMarket a nd Credit RiskMarket a nd Credit Risk
controlcontrolcontrolcontrol
Risk con trol monito ringRisk con trol monito ringRisk con trol monito ringRisk con trol monito ring
Risk data validatio nRisk data validatio nRisk data validatio nRisk data validatio n
Risk imp act assessme ntRisk imp act assessme ntRisk imp act assessme ntRisk imp act assessme nt

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.19 Title of presentation © 24 November 2009 EDF Energy plc. All rights Reserved.19
•Business Process Improvement
Understand the ‘how’ and ‘what with’
focusing more on solutions of
projects and improvements
•Consistent models sharing common
information
•An up-to-date view of the business
and systems landscape
•The knock-on effects of proposed
changes
Building EA Content – Business Process
The Control is linked to Procedures
and Operations
Organisational Process
Application
An application is a set of software tools as seen from the
software development viewpoint.
Operation (Task)Operation (Task)Operation (Task)Operation (Task)
Control
The Control is linked to Procedures
and Operations
Operation
Application
An application is a set of software tools as seen from the
software development viewpoint.
Operation (Task)Operation (Task)Operation (Task)Operation (Task)
Control
Organisational ProcessOrganisational ProcessOrganisational ProcessOrganisational Process
Risk
Control and Risk
•Understand your operational risks
and directly link them to control
systems
•Reduced risk on 3rd
Parties/Externals through
knowledge of our processes
Build, T est & R unBuild, T est & R unBuild, T est & R unBuild, T est & R un
User Acc eptanc eUser Acc eptanc eUser Acc eptanc eUser Acc eptanc e
Build
Instructions
Developer
availability
information
Required
Server(s)
Information
Updated
Developer
Availability
Information
Environment
Requirement
Information
Appl ication
Ready for
Build
Application
Ready For
Deployment
Information
Non-Agile Domain
Requirements
Information
Non-Agile Test
Environments
Information
SetupSetupSetupSetup
D ev eloper &D ev eloper &D ev eloper &D ev eloper &
Env ironmentEnv ironmentEnv ironmentEnv ironment CSSICSSICSSICSSI
SystemSystemSystemSystem
Arc hitectArc hitectArc hitectArc hitect
(ESCS)(ESCS)(ESCS)(ESCS)
CSSI IT OpsCSSI IT OpsCSSI IT OpsCSSI IT Ops
(Applications(Applications(Applications(Applications
M anagement)M anagement)M anagement)M anagement)
Business Process
Environment Diagram
Bui ld, T es t & R unBui ld, T es t & R unBui ld, T es t & R unBui ld, T es t & R un
U se r Ac c ept an c eU se r Ac c ept an c eU se r Ac c ept an c eU se r Ac c ept an c e
Set u p D ev e lope r &Set u p D ev e lope r &Set u p D ev e lope r &Set u p D ev e lope r &
En v iro nmentEn v iro nmentEn v iro nmentEn v iro nment
Appl icati on
Ready for
Buil d
Requi red
Server( s)
Informati on
Developer
availabil ity
informati on
Updated
Developer
Availabi lity
Informati on
Bui ld
Inst ruc tions
Envi ronment
Requirement
Informati on
D ev elop mentD ev elop mentD ev elop mentD ev elop ment
T eamT eamT eamT eam
F ut ure Project
Init ial isati on
Informati on
CSSICSSICSSICSSI
So f t wa reSo f t wa reSo f t wa reSo f t wa re
L ic e nc i ngL ic e nc i ngL ic e nc i ngL ic e nc i ng
T eamT eamT eamT eam
Al loc at ed
Li cenc e
Information
Li cenc e
Reques t
Information
Software Li cenc es
in Place
Information
Reques ted
Sof tware
Lic ences
Information
Purc has ing &
F undi ng
Information for
N ew Software
New Software &
All oc ated Li cenc e(s )
I nformat ion
CSSI I T O psCSSI I T O psCSSI I T O psCSSI I T O ps
(Appl ic a t ions(Appl ic a t ions(Appl ic a t ions(Appl ic a t ions
Ma nag ement )Ma nag ement )Ma nag ement )Ma nag ement )
CS S I Sy s te mCS S I Sy s te mCS S I Sy s te mCS S I Sy s te m
A rc hite c tA rc hite c tA rc hite c tA rc hite c t
(E SCS )(E SCS )(E SCS )(E SCS )
Appli cation Ready
For Deployment
Inf ormation
Non-Agile Domai n
Requirements
I nformat ion
Non-Agil e T es t
Envi ronments
I nformat ion
CSSI I T O PSCSSI I T O PSCSSI I T O PSCSSI I T O PS
(D C W I N T EL)(D C W I N T EL)(D C W I N T EL)(D C W I N T EL)
New
Patches f or
Deployment
Manage Applic ation Dev elopment On Red Netw ork
(ESCS::Spec ific::UFO::Production::To Be) - Bus ines s
Proc es s Component Diagram
Business Process
Component Diagram
Do mesti c Bil lin g T eamDo mesti c Bil lin g T eamDo mesti c Bil lin g T eamDo mesti c Bil lin g T eam
Regul atory
Change Notice
Customer O wn Read
Payment Pl an
Change Notice
- Bank
DrawDown Notice
- Bi lling
M anager
Payment Report
-Cust omer
Preferred Payment
Plan
-Regulator
Regulati on
-MeterReader
Reading Detai l
- Cus tomer
Payme nt Proce ssi ngPayme nt Proce ssi ngPayme nt Proce ssi ngPayme nt Proce ssi ngQ ual ity Assu ranc eQ ual ity Assu ranc eQ ual ity Assu ranc eQ ual ity Assu ranc e
Add Reg ula toryAdd Reg ula toryAdd Reg ula toryAdd Reg ula tory
Req ui re men tsReq ui re men tsReq ui re men tsReq ui re men ts
Gene rate N otic esGene rate N otic esGene rate N otic esGene rate N otic es
Ca lc ula te Dom esticCa lc ula te Dom esticCa lc ula te Dom esticCa lc ula te Dom estic
Bi ll ingBi ll ingBi ll ingBi ll ing
Re cei ve a nd Proc essRe cei ve a nd Proc essRe cei ve a nd Proc essRe cei ve a nd Proc ess
Pa ym entPa ym entPa ym entPa ym ent
Customer Detai ls
Payment
Regulatory
Advice
Bi lli ng Specifics
Payment History
Bill Customer (ESCS -Demo)- Business Process
Implementation Diagram
Bi ll
Payment Pl an Change
Customer Detai ls
Business Process
Implementation Diagram
D e v e lo p me n t Ma n a g e rD e v e lo p me n t Ma n a g e rD e v e lo p me n t Ma n a g e rD e v e lo p me n t Ma n a g e rP ro je c t Ma n a g e rP ro je c t Ma n a g e rP ro je c t Ma n a g e rP ro je c t Ma n a g e r
- Implement Non-
Standard
Soft ware
Non-s tand ard
s oftware
Req uirements
In forma tio n
- Dev elopment
Team
Pro ject requi re me nts
and de tails
A ss e ssA ss e ssA ss e ssA ss e ss
Re q u ire me n t sRe q u ire me n t sRe q u ire me n t sRe q u ire me n t s
A ss e ssA ss e ssA ss e ssA ss e ss
a v a ila b lea v a ila b lea v a ila b lea v a ila b le
D e v e lo p e rD e v e lo p e rD e v e lo p e rD e v e lo p e r
Ca p a c ityCa p a c ityCa p a c ityCa p a c ity
????
Is De v e lo p e rIs De v e lo p e rIs De v e lo p e rIs De v e lo p e r
Ca p a c it yCa p a c it yCa p a c it yCa p a c it y
Av a i la b le ?Av a i la b le ?Av a i la b le ?Av a i la b le ?
No
I n f o rmI n f o rmI n f o rmI n f o rm
De v e lo p me n tDe v e lo p me n tDe v e lo p me n tDe v e lo p me n t
M a n a g e r th a tM a n a g e r th a tM a n a g e r th a tM a n a g e r th a t
n o De v e lo p e rn o De v e lo p e rn o De v e lo p e rn o De v e lo p e r
Ca p a c ityCa p a c ityCa p a c ityCa p a c ity
Av a ila b leAv a ila b leAv a ila b leAv a ila b le
A sse s sA sse s sA sse s sA sse s s
Pro j e c tPro j e c tPro j e c tPro j e c t
R e q u ire me n t sR e q u ire me n t sR e q u ire me n t sR e q u ire me n t s
W it h Re g a rd sW it h Re g a rd sW it h Re g a rd sW it h Re g a rd s
t o S o f t wa ret o S o f t wa ret o S o f t wa ret o S o f t wa re
T yp eT yp eT yp eT yp e
????
N o n -N o n -N o n -N o n -
S t a n d a rdS t a n d a rdS t a n d a rdS t a n d a rd
S o f t wa reS o f t wa reS o f t wa reS o f t wa re
R e q u ire d ?R e q u ire d ?R e q u ire d ?R e q u ire d ?
Y es
I n f o rmI n f o rmI n f o rmI n f o rm
D e v e lo p me n tD e v e lo p me n tD e v e lo p me n tD e v e lo p me n t
Ma n a g e r a n dMa n a g e r a n dMa n a g e r a n dMa n a g e r a n d
CSS I S yst e mCSS I S yst e mCSS I S yst e mCSS I S yst e m
Arc h i te c t (E SCS )Arc h i te c t (E SCS )Arc h i te c t (E SCS )Arc h i te c t (E SCS )
No n -st a n d a rdNo n -st a n d a rdNo n -st a n d a rdNo n -st a n d a rd
so f t w a re isso f t w a re isso f t w a re isso f t w a re is
re q u ire dre q u ire dre q u ire dre q u ire d
Fu ture P roject
In itiali sati on
Info rmat ion
Y es
I n f o rm B u ildI n f o rm B u ildI n f o rm B u ildI n f o rm B u ild
Ma n a g e rMa n a g e rMa n a g e rMa n a g e r
De v e lo p e rDe v e lo p e rDe v e lo p e rDe v e lo p e r
Ca p a c it yCa p a c it yCa p a c it yCa p a c it y
A v a ila b leA v a ila b leA v a ila b leA v a ila b le
Develo per
avail ab ilit y
i nformatio n
Projec t req uirements
a nd de tai ls
No
- Source Extr a
Dev elopment
Capac ity
Proj ect
Requ ireme nts
- Sour ce Extra
Dev elopment
Capac ity
Develop er
Req uirement
In forma tion
- Build, Tes t &
Run Us er
Ac c eptanc e
- As sess
Env ironment &
Build
Requirements
As ses s Sof tw are Type & Dev eloper Capac ity in A gile Domain (ESCS: :Spec if ic ::UFO::Development::To Be) - Flow chart
Business Process

Current Position
• Progress to date
Mega Tool selected for EA modelling
EA Framework Developed
Process Modelling and IT Standards Defined
1st Generation Website
Training Courses Developed
Built the Key Components of the EA Content

Next Steps
• Implement EA Operating Model and Governance Framework across
ESCS
• Further exploit content in repository to enable wider support for decision
making
• Bring all the Architecture domains together in a single repository
• Continue development of EA Content
• Roll out the training to increase the capability of our modelling community
• Publishing of MEGA content to non-MEGA users

Key Learning Points
• EA required strong and committed sponsorship
• EA requires alignment to company mission, objectives and values
• Recognition that EA on its own will not deliver financial benefits, it
requires a business change framework to help realise those benefits
• EA needs to be a business driven activity to achieve its potential benefits
• Businesses need to understand potential benefits and take ownership for
building the content
• Effective Stakeholder Management required at all stage of lifecycle to
gain and support buy in
• Financial investment required to acquire appropriate resources
• Effective development of an EA requires the correct skills, knowledge and
experience - £££
• A roadmap/timetable required to drive delivery with supporting
implementation plan

Thanks for listening and watching

Improving Business Outcomes using EA

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