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Owning  Problems  Generates  a  
Culture  of  Responsibility  
©	
  2015	
  Partnerwerks	
  Inc.	
  All	
  Rights	
  Reserved.	
  	
  
Execu;ve  Summary  
Every  organiza;on  has  problems  between  roles,  departments,  and  silos.  
  
Solving  problems  between  adds  tremendous  value.  
  
But  problems  between  go  unaddressed  because  they  don’t  belong  to  
anyone.  They  are  between.  
  
Anyone  can  confront  and  address  a  problem  between.    
  
Doing  so  demonstrates  personal  responsibility  beyond  one’s  
accountability.  Nurturing  such  personal  leadership  allows  a  culture  of  
shared  responsibility  to  emerge.  
Solving  Problems  “Between”  
Adds  Great  Value.  
Problem  Between  Roles  
Problems  Between  Departments  
Problems  Between  Silos  
The  biggest  
problems  are    
in  the  gaps  
between  
accountabili;es  
Someone,    
anyone  can    
take  responsibility    
to  confront    
the  problem  
Others    
are  inspired    
to  share  
responsibility  too  
A  shared  
responsibility    
culture    
emerges  
Think  about  it  
As  a  leader…  
  
Are  you  blaming  others  for  problems  between  that  you  
also  aren’t  owning?  
  
How  could  you  approach  the  other  and  ask  “Does  this  
problem  between  frustrate  you  as  it  does  me?  Let’s  
team  up  and  resolve  it  once  and  for  all.”  
  
How  can  you  encourage  and  allow  your  charges  to  own  
problems  between?  
©	
  2015	
  Partnerwerks	
  Inc.	
  All	
  Rights	
  Reserved	
  

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Owning Problems Generates a Culture of Responsibility

  • 1. Owning  Problems  Generates  a   Culture  of  Responsibility   ©  2015  Partnerwerks  Inc.  All  Rights  Reserved.    
  • 2. Execu;ve  Summary   Every  organiza;on  has  problems  between  roles,  departments,  and  silos.     Solving  problems  between  adds  tremendous  value.     But  problems  between  go  unaddressed  because  they  don’t  belong  to   anyone.  They  are  between.     Anyone  can  confront  and  address  a  problem  between.       Doing  so  demonstrates  personal  responsibility  beyond  one’s   accountability.  Nurturing  such  personal  leadership  allows  a  culture  of   shared  responsibility  to  emerge.  
  • 3. Solving  Problems  “Between”   Adds  Great  Value.  
  • 7. The  biggest   problems  are     in  the  gaps   between   accountabili;es  
  • 8. Someone,     anyone  can     take  responsibility     to  confront     the  problem  
  • 9. Others     are  inspired     to  share   responsibility  too  
  • 10. A  shared   responsibility     culture     emerges  
  • 11. Think  about  it   As  a  leader…     Are  you  blaming  others  for  problems  between  that  you   also  aren’t  owning?     How  could  you  approach  the  other  and  ask  “Does  this   problem  between  frustrate  you  as  it  does  me?  Let’s   team  up  and  resolve  it  once  and  for  all.”     How  can  you  encourage  and  allow  your  charges  to  own   problems  between?   ©  2015  Partnerwerks  Inc.  All  Rights  Reserved