2. Expand Your Brand & Crush The Competition Expand Your Brand & Crush The Competition
3. John Who? WTF Certified eBay Platinum Powerseller eBay Certified Education Specialist First African American Accepted to the Professional Ebay Sellers Association (PeSA) Member since 2005 I Sell & Ship over 1000 Items a WEEK
4. Tell’em What You GonnaTell’em The Evolution of Communication Back To The Future of Text Marketing 1.0 Celeb Guest - Heather Locklear Social Media Distribution Case Study A Quick Bee Story
23. Aug 2008 1 – Google (135 m) 2 – MySpace (60 m) 3 – YouTube (58 m) 4 – Facebook (31 m) 5 – Twitter (1.7 m) Aug 2009 1 – Google (145 m) 2 – Facebook (113 m) 3 – YouTube (76 m) 4 – Myspace (56 m) 5 – Twitter (19 m) ~ Aug 2013 1 – Facebook 2 – Twitter (right behind) 3 – Google 4 – YouTube 5 – MySpace (closed?)
62. In Just 8 Months… 807 Facebook Friends 115,000 YouTube Views 180 LinkedIn Connections 18,900 Twitter Followers 337,000 Blog Page Views Ranked 239,519 of ~ 118 million sites (Compete.com ) The Results Are Astonishing
67. John Lawson CEO 3rd Power Outlet Founder ColderICE.com Free Teleseminar at: EcommerceSocialMarketing.com Check out the Atlanta Meetup Group www.SocialAtlantaLIVE.com Blog: http://www.ColderICE.com Email: John@ColderICE.com Twitter: @ColderICE Facebook.com/ColderICE
Notes de l'éditeur
Photo by Domenica
Millions of Consumers are Talking—Are You Listening?Opinions and recommendations, discussion and debate, rumors and rants…consumers have taken the conversation online. Consumer-generated media (CGM)—content created by consumers on blogs, discussion boards, forums, user groups and other social media platforms—is today’s fastest growing online segment. Effectively measuring, interpreting and acting on CGM is a key competitive advantage for today’s consumer-centered brands.CGM encompasses the millions of consumer-generated comments, opinions and personal experiences posted in publicly available online sources on a wide range of issues, topics, products and brands. CGM is also referred to as Online Consumer Word-of-Mouth or Online Consumer Buzz. CGM originates from:BlogsMessage boards and forumsPublic discussions (Usenet newsgroups) Discussions and forums on large e-mail portals (Yahoo!,AOL, MSN) Online opinion/review sites and services Online feedback/complaint sites Consumers place far more trust in fellow consumers than they do in traditional marketers and advertisers. For any marketer, advertiser or business professional trying to be heard or break through the clutter, understanding and managing CGM is critical for marketplace understanding and success.Using innovative technology and a rigorous methodology, BuzzMetrics services and solutions uncover and integrate data-driven insights culled from nearly 100 million blogs, social networks, groups, boards and other CGM platforms.
Millions of Consumers are Talking—Are You Listening?Every day, millions of consumers converse in online communities, discussion boards, blogs and social networks. They turn to the Internet to share opinions, advice, grievances and recommendations. Are you listening, connecting and responding in a way that protects and promotes your brand? Nielsen Online’sBuzzMetrics services deliver trusted brand metrics, meaningful consumer insights and real-time market intelligence to help clients apply the power of consumer-generated media (CGM) to their businesses. BuzzMetrics services give you the tools to understand:How consumers feel about your brand, product or service—in their wordsHow online conversations can power or deflate your brandSpecific issues that are being discussed around your company, brand or organizationEvents, trends and issues that may be influencing industry and brand buzzHow your online and offline marketing campaigns resonate with consumersHow to leverage word-of-mouth to drive brand credibility, and ultimately—salesUsing innovative technology and a rigorous methodology, BuzzMetrics services and solutions uncover and integrate data-driven insights culled from nearly 100 million blogs, social networks, groups, boards and other CGM platforms.
Social Media tools don’t build businesses
Social Media tools don’t build businesses
Social Media tools don’t build businesses
Social Media tools don’t build businesses
Photo by Domenica
A confused mind makes NO decisions. Remove the confusion by using social media tools
The post purchase experience is a great place to use social media tools. Turn customers into fans! Shared enthusiasm, Asking for feedback, satisfaction surveys, personal contact, thank you, customer service
The 3 C’s of messaging, it must be clear, concise, communicable. Remember President Obama’s message was simple “CHANGE”