Workshop conducted by Louellen S. Coker of Content Solutions at the LawPact (http://www. lawpact.org) Fall 2010 Conference in Las Vegas, NV on November 5, 2010.
Learn more about Content Solutions and Social Media Marketing on our website (http://www.yourcontentsolutions.com) and blog, Content Notes (http://www.yourcontentnotes.com).
3. Our Discussion
What is Why Invest Reaching Introducing ROI
Social in Out: Other and Q&A
Media Social Establish Social Strategies
Marketing? Media? a Blog Media
www.yourcontentsolutions.com (972) 987-0567
4. What is Social Media Marketing?
What is Why Invest Reaching Introducing ROI
Social in Out: Other and Q&A
Media Social Establish Social Strategies
Marketing? Media? a Blog Media
www.yourcontentsolutions.com (972) 987-0567
5. The Rules Have Changed!
• Marketing means advertising
• Advertising appeals to masses
• Interruption
• One-way
• Selling
• Campaigns with limited shelf-life
• Creative
• Advertisers go for awards, not
results
• Advertising & PR were separate
disciplines
www.yourcontentsolutions.com (972) 987-0567
6. The Rules Have Changed!
• Marketing means advertising
X
• Advertising appeals to masses
• Interruption
• One-way
• Selling
• Campaigns with limited shelf-life
• Creative
• Advertisers go for awards, not
results
• Advertising & PR were separate
disciplines
www.yourcontentsolutions.com (972) 987-0567
7. The Rules Have Changed!
• Marketing more than advertising
• PR extends beyond mainstream
• You are what you publish
• Authentic, not spin
• Participation, not propaganda
• Deliver content when it’s needed
• Reaches the underserved
audience
• Not about notoriety, about buyers
seeing your company
www.yourcontentsolutions.com (972) 987-0567
8. Why Traditional Marketing Fails
• Expensive
• Little guys can’t compete
• “Interruption marketing”
is tiresome
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10. “Word-of-Mouth or Community Based
Marketing that leverages Technology as a
Platform for Conversations.”
~Erica O’Grady
www.yourcontentsolutions.com (972) 987-0567
11. Why Be Present for Online Users?
...91% say consumer
reviews are the #1
aid to buying
decisions
-JC Williams Group
Source: Market Tools, August/September 2009 Insight Report
www.yourcontentsolutions.com (972) 987-0567
12. Why Be Present for Online Users?
...87% trust a friend’s
recommendation
over critic reviews
-Marketing Sherpa
Source: Market Tools, August/September 2009 Insight Report
www.yourcontentsolutions.com (972) 987-0567
13. Why Be Present for Online Users?
...3 times more likely
to trust peer opinions
over advertising for
purchasing decisions
-Jupiter Research
Source: Market Tools, August/September 2009 Insight Report
www.yourcontentsolutions.com (972) 987-0567
14. Why Be Present for Online Users?
...1 word-of-mouth
conversation has
impact of
200 TV ads
-Buzz Agent
Source: Market Tools, August/September 2009 Insight Report
www.yourcontentsolutions.com (972) 987-0567
15. Reach an Unreachable Audience
Sense of Community
Personal Bond
Stories that share who you are
Allow them to share opinions
Helpful tips (no strings attached)
www.yourcontentsolutions.com (972) 987-0567
16. What is Social Media?
Paid
Internet
Advertising
PPC - Search
Marketing
Mobile
Advertising
Sponsorships
Paid Applications
www.yourcontentsolutions.com (972) 987-0567
17. What is Social Media?
Paid
Internet
Advertising
PPC - Search
Marketing
Mobile
Advertising
Sponsorships
Paid Applications
www.yourcontentsolutions.com (972) 987-0567
18. What is Social Media?
Paid Earned
Internet Social Media
Advertising (Pages & Feeds)
PPC - Search
Word of Mouth
Marketing
Mobile
User Forums
Advertising
News, PR,
Sponsorships
Announcements
Blogger
Paid Applications
Relationships
www.yourcontentsolutions.com (972) 987-0567
19. What is Social Media?
Paid Earned Owned
Internet Social Media Brand & Product
Advertising (Pages & Feeds) Websites
PPC - Search Mobile Brand &
Word of Mouth
Marketing Product Websites
Mobile Proprietary
User Forums
Advertising Mobile Apps
News, PR, Customer Care
Sponsorships
Announcements Services
Blogger Proprietary Blogs
Paid Applications
Relationships & Digital Content
www.yourcontentsolutions.com (972) 987-0567
21. Facebook is like a Class Reunion
(with a few party crashers)
www.yourcontentsolutions.com (972) 987-0567
22. Facebook is like a Class Reunion
(with a few party crashers)
Facebook Fan Page is like being a
Rock Star
www.yourcontentsolutions.com (972) 987-0567
23. Facebook is like a Class Reunion
(with a few party crashers)
Facebook Fan Page is like being a
Rock Star
LinkedIn/Avvo is like a Trade Show
www.yourcontentsolutions.com (972) 987-0567
24. Facebook is like a Class Reunion
(with a few party crashers)
Facebook Fan Page is like being a
Rock Star
LinkedIn/Avvo is like a Trade Show
Twitter is like a Cocktail Party
www.yourcontentsolutions.com (972) 987-0567
25. Facebook is like a Class Reunion
(with a few party crashers)
Facebook Fan Page is like being a
Rock Star
LinkedIn/Avvo is like a Trade Show
Twitter is like a Cocktail Party
YouTube is like Times Square on
New Year’s Eve
www.yourcontentsolutions.com (972) 987-0567
26. Why Invest in Social Media?
What is Why Invest Reaching Introducing ROI
Social in Out: Other and Q&A
Media Social Establish Social Strategies
Marketing? Media? a Blog Media
www.yourcontentsolutions.com (972) 987-0567
27. Why Should I Care?
• 7% of Americans are on Twitter
• 41% of Americans have Facebook
pages
• Search Engine Optimization (SEO)
• Expand your referral sources
• Become the “perceived expert” in
your field
• Re-brand yourself or your business
• The Yellow Pages are dead
• You are already behind the curve
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28. Why Should I Care?
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29. Why Should I Care?
www.yourcontentsolutions.com (972) 987-0567
30. Investing in an online presence will...
www.yourcontentsolutions.com (972) 987-0567
31. Investing in an online presence will...
1
Generate exposure for your business.
• 65% of entrepreneurs, executives and career
professionals experience increased exposure
through social media marketing efforts
www.yourcontentsolutions.com (972) 987-0567
32. Investing in an online presence will...
1
Generate exposure for your business.
• 65% of entrepreneurs, executives and career
professionals experience increased exposure
through social media marketing efforts
2 Increase traffic.
• 80% of entrepreneurs, executives and career
professionals reported an increase in traffic to
their websites
• 67% increased e-mail/newsletter lists through
social marketing
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33. Investing in an online presence will...
www.yourcontentsolutions.com (972) 987-0567
34. Investing in an online presence will...
3 Build new business partnerships.
• 62% of entrepreneurs, executives and career
professionals who participated in social media
marketing for only a few months closed new
business and established new partnerships.
www.yourcontentsolutions.com (972) 987-0567
35. Investing in an online presence will...
3 Build new business partnerships.
• 62% of entrepreneurs, executives and career
professionals who participated in social media
marketing for only a few months closed new
business and established new partnerships.
4 Bring in new qualified leads.
• Over 50% of entrepreneurs, executives, and
career professionals generated qualified
leads after only a few months of
participation in social media marketing.
www.yourcontentsolutions.com (972) 987-0567
36. Why?
• Currently, more people use Facebook more often
and for longer periods of time than Google.
• YouTube is the second most popular search engine
behind Google.
• Over 10% of lawyers have found new clients through
social media alone.
• Most in-house counsels use social media outlets such
as LinkedIn, Avvo, and even blogs when seeking
outside counsel assistance.
www.yourcontentsolutions.com (972) 987-0567
37. Need More Evidence?
If that isn’t convincing enough, then how
about the fact that other lawyers are using it?
• 63% of lawyers use social media for
personal reasons
• 12% of lawyers use it for professional
reasons only
When it comes to competition, you don’t want
to be the last to the party.
www.yourcontentsolutions.com (972) 987-0567
38. Power of Social Networking
www.yourcontentsolutions.com (972) 987-0567
39. Power of Social Networking
0?
20
www.yourcontentsolutions.com (972) 987-0567
40. Power of Social Networking
0?
20
2006
www.yourcontentsolutions.com (972) 987-0567
41. Power of Social Networking
0?
20
2006
2008
www.yourcontentsolutions.com (972) 987-0567
42. Power of Social Networking
0?
20
2006
pril
A 9
200
2008
www.yourcontentsolutions.com (972) 987-0567
43. Power of Social Networking
N
ov 200
em 9
0?
be
20
r
2006
pril
A 9
200
2008
www.yourcontentsolutions.com (972) 987-0567
44. Reaching Current & Potential Clients:
Establish a Blog
What is Why Invest Reaching Introducing
ROI
Social in Out: Other
and Q&A
Media Social Establish Social
Strategies
Marketing? Media? a Blog Media
www.yourcontentsolutions.com (972) 987-0567
45. Ready to get started?
www.yourcontentsolutions.com (972) 987-0567
46. What a Blog IS -
• Content
• Syndication
• Conversation
www.yourcontentsolutions.com (972) 987-0567
47. What a Blog is NOT-
• A newspaper
• Boilerplate
Marketing Materials
• Just about YOU,
YOU, YOU!
www.yourcontentsolutions.com (972) 987-0567
49. Tools You’ll Need
• Ideas for a username
www.yourcontentsolutions.com (972) 987-0567
50. Tools You’ll Need
• Ideas for a username
• An email address
www.yourcontentsolutions.com (972) 987-0567
51. Tools You’ll Need
• Ideas for a username
• An email address
• Your zip code
www.yourcontentsolutions.com (972) 987-0567
52. Tools You’ll Need
• Ideas for a username
• An email address
• Your zip code
• Your street address
www.yourcontentsolutions.com (972) 987-0567
53. Tools You’ll Need
• Ideas for a username
• An email address
• Your zip code
• Your street address
• A memorable password
www.yourcontentsolutions.com (972) 987-0567
54. Tools You’ll Need
• Ideas for a username
• An email address
• Your zip code
• Your street address
• A memorable password
• A web-friendly logo
www.yourcontentsolutions.com (972) 987-0567
55. Tools You’ll Need
• Ideas for a username
• An email address
• Your zip code
• Your street address
• A memorable password
• A web-friendly logo
• Permission from your decision
makers
www.yourcontentsolutions.com (972) 987-0567
56. Now is the Time!
www.yourcontentsolutions.com (972) 987-0567
57. Now is the Time!
www.yourcontentsolutions.com (972) 987-0567
79. Creating Bimbo
Bakeries USA,
Great Content Inc. v.
Botticella
American
Mohr v. Bank
Control
of New York
Systems, Inc.
Mellon
v. Boyce Recent
Rulings
Fine v.
Nike
Communications
vs. Woo
Trends, Inc
www.yourcontentsolutions.com (972) 987-0567
80. Creating
Great Content
Bimbo
Bakeries USA,
Inc. v.
Botticella
Recent
Rulings
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81. Creating
Great Content
Precedent
Bimbo
Bakeries USA,
Inc. v. Case Facts
Botticella
How the ruling
applies in state
Recent government
Rulings
Repercussions
of the ruling
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82. Elements of
Great Content
www.yourcontentsolutions.com (972) 987-0567
83. Elements of
Great Content
• Scannable
www.yourcontentsolutions.com (972) 987-0567
84. Elements of
Great Content
• Scannable
• Succinct
www.yourcontentsolutions.com (972) 987-0567
85. Elements of
Great Content
• Scannable
• Succinct
• Neat
www.yourcontentsolutions.com (972) 987-0567
86. Elements of
Great Content
• Scannable
• Succinct
• Neat
• Comprehensive
www.yourcontentsolutions.com (972) 987-0567
87. Elements of
Great Content
• Scannable
• Succinct
• Neat
• Comprehensive
• Persuasive
www.yourcontentsolutions.com (972) 987-0567
88. Elements of
Great Content
• Scannable
• Succinct
• Neat
• Comprehensive
• Persuasive
• Breaks Down Complicated Ideas
www.yourcontentsolutions.com (972) 987-0567
89. Introducing Other Social Media
What is Why Invest Reaching Introducing
ROI
Social in Out: Other
and Q&A
Media Social Establish Social
Strategies
Marketing? Media? a Blog Media
www.yourcontentsolutions.com (972) 987-0567
106. Pieces of Content
Shared Per Month
X 45,000,000,000 +
www.yourcontentsolutions.com (972) 987-0567
107. 1,500,000+
Local Businesses with
Active Facebook Pages
www.yourcontentsolutions.com (972) 987-0567
108. Creating more than
5,300,000,000
fans!
www.yourcontentsolutions.com (972) 987-0567
109. September 2010:
144,200,000 +
viewers
www.yourcontentsolutions.com (972) 987-0567
110. Users:
100+ videos
per viewer
www.yourcontentsolutions.com (972) 987-0567
111. Most Searched:
Google #1,
YouTube #2
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112. Those statistics are great!
But how can they apply to me?
facebook
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113. What YOU Can Do With 140 characters?
www.yourcontentsolutions.com (972) 987-0567
114. What YOU Can Do With 140 characters?
• Promote contests
• Share timely information
• Spread useful links
• Personify your brand
• Build credibility and influence
• Follow competitors
www.yourcontentsolutions.com (972) 987-0567
115. What YOU Can Do With Facebook, Avvo,
YouTube and LinkedIn
www.yourcontentsolutions.com (972) 987-0567
116. What YOU Can Do With Facebook, Avvo,
YouTube and LinkedIn
• Create online profiles
• Share photos, videos, and audio links
• Send private message and instant message
• Learn more about people and organizations
• Join groups and gain fans
www.yourcontentsolutions.com (972) 987-0567
117. Social Media Dos
www.yourcontentsolutions.com
www.yourcontentsolutions.com (972) 987-0567
phone: (940) 3849407
118. Social Media Dos
• Sound like someone who just
happens to work at your
company
www.yourcontentsolutions.com
www.yourcontentsolutions.com (972) 987-0567
phone: (940) 3849407
119. Social Media Dos
• Sound like someone who just
happens to work at your
company
• Put a friendly face on your
product
www.yourcontentsolutions.com
www.yourcontentsolutions.com (972) 987-0567
phone: (940) 3849407
120. Social Media Dos
• Sound like someone who just
happens to work at your
company
• Put a friendly face on your
product
• Answer and pose questions
www.yourcontentsolutions.com
www.yourcontentsolutions.com (972) 987-0567
phone: (940) 3849407
121. Social Media Dos
• Sound like someone who just
happens to work at your
company
• Put a friendly face on your
product
• Answer and pose questions
• Announce sales, deals, news
and updates, and build buzz for
big releases or events
www.yourcontentsolutions.com
www.yourcontentsolutions.com (972) 987-0567
phone: (940) 3849407
123. Social Media Dos
• Create a page to promote your
brand
www.yourcontentsolutions.com (972) 987-0567
124. Social Media Dos
• Create a page to promote your
brand
• Point your friends to your
company blog or
contest
www.yourcontentsolutions.com (972) 987-0567
125. Social Media Dos
• Create a page to promote your
brand
• Point your friends to your
company blog or
contest
• Encourage a discussion and
participate frequently
www.yourcontentsolutions.com (972) 987-0567
126. Social Media Dos
• Create a page to promote your
brand
• Point your friends to your
company blog or
contest
• Encourage a discussion and
participate frequently
• Explore targeted advertising
opportunities
www.yourcontentsolutions.com (972) 987-0567
128. Social Media Don’ts
• Sound like a press
release
www.yourcontentsolutions.com (972) 987-0567
129. Social Media Don’ts
• Sound like a press
release
• Spam with constant links
to your company
website, either in tweets
or private messages
www.yourcontentsolutions.com (972) 987-0567
130. Social Media Don’ts
• Sound like a press
release
• Spam with constant links
to your company
website, either in tweets
or private messages
• Create a page and fail to
maintain it
www.yourcontentsolutions.com (972) 987-0567
132. Social Media Don’ts
• Try a hard sell approach
www.yourcontentsolutions.com (972) 987-0567
133. Social Media Don’ts
• Try a hard sell approach
• Censor comments
www.yourcontentsolutions.com (972) 987-0567
134. Social Media Don’ts
• Try a hard sell approach
• Censor comments
• Spam your fans/friends
with frequent private
messages -- you’ll drive
them away.
www.yourcontentsolutions.com (972) 987-0567
135. Feel Like You’re Being Stalked?
Stalking is a good thing!
www.yourcontentsolutions.com (972) 987-0567
136. Feel Like You’re Being Stalked?
You DON’T sell
your firm through
social networking
Stalking is a good thing!
www.yourcontentsolutions.com (972) 987-0567
137. Feel Like You’re Being Stalked?
You DON’T sell
your firm through
social networking
You DO create
relationships that
are ultimately
beneficial
Stalking is a good thing!
www.yourcontentsolutions.com (972) 987-0567
138. Return of Investment and Strategies
What is Why Invest Reaching Introducing
ROI
Social in Out: Other
and Q&A
Media Social Establish Social
Strategies
Marketing? Media? a Blog Media
www.yourcontentsolutions.com (972) 987-0567
139. Biggest Fears
• Losing control
• Time/ROI
• Leaking secrets
• Making sense of it all
• Branding
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140. Losing Control
• Signing up for EVERY social media site
• Being inconsistent
• Focusing too much on BUZZ
• Focusing too much on the
“virtual” world
• Bankrupting your social capital
www.yourcontentsolutions.com (972) 987-0567
143. Be Consistent
• Find your message
and stick to it
www.yourcontentsolutions.com (972) 987-0567
144. Be Consistent
• Find your message
and stick to it
• Focus your efforts
on keywords, key
target
www.yourcontentsolutions.com (972) 987-0567
145. Be Consistent
• Find your message
and stick to it
• Focus your efforts
on keywords, key
target
• Have a look and feel
your customers
recognize
www.yourcontentsolutions.com (972) 987-0567
148. Don’t Be Overwhelmed
• Set reasonable goals
www.yourcontentsolutions.com (972) 987-0567
149. Don’t Be Overwhelmed
• Set reasonable goals
• Schedule a time to socialize
www.yourcontentsolutions.com (972) 987-0567
150. Don’t Be Overwhelmed
• Set reasonable goals
• Schedule a time to socialize
• You can manage your time
www.yourcontentsolutions.com (972) 987-0567
151. Don’t Be Overwhelmed
• Set reasonable goals
• Schedule a time to socialize
• You can manage your time
• Just do it!
www.yourcontentsolutions.com (972) 987-0567
152. Don’t Be Overwhelmed
• Set reasonable goals
• Schedule a time to socialize
• You can manage your time
• Just do it!
• Branding
www.yourcontentsolutions.com (972) 987-0567
160. Nurturing Your Community
• Make PEOPLE important
• Stop focusing on the influencers
www.yourcontentsolutions.com (972) 987-0567
161. Nurturing Your Community
• Make PEOPLE important
• Stop focusing on the influencers
• Treat everyone like a VIP
www.yourcontentsolutions.com (972) 987-0567
162. Nurturing Your Community
• Make PEOPLE important
• Stop focusing on the influencers
• Treat everyone like a VIP
• Stand out from those around you
www.yourcontentsolutions.com (972) 987-0567
164. Nurturing Your Community
• Show a genuine interest in your
community members
www.yourcontentsolutions.com (972) 987-0567
165. Nurturing Your Community
• Show a genuine interest in your
community members
• Promote and support the
things your community cares about,
too!
www.yourcontentsolutions.com (972) 987-0567
176. Guidelines
• Get over yourself
www.yourcontentsolutions.com (972) 987-0567
177. Guidelines
• Get over yourself
• Don’t think you’re going
to solve every problem
www.yourcontentsolutions.com (972) 987-0567
178. Guidelines
• Get over yourself
• Don’t think you’re going
to solve every problem
• Integrate social media
into your current
marketing mix
www.yourcontentsolutions.com (972) 987-0567
179. Guidelines
• Get over yourself
• Don’t think you’re going
to solve every problem
• Integrate social media
into your current
marketing mix
• Relax, be the brand (aka
your friendly self)
www.yourcontentsolutions.com (972) 987-0567
182. Guidelines (continued)
• Be a risk taker, yet be
careful
www.yourcontentsolutions.com (972) 987-0567
183. Guidelines (continued)
• Be a risk taker, yet be
careful
• Add value and be helpful
www.yourcontentsolutions.com (972) 987-0567
184. Guidelines (continued)
• Be a risk taker, yet be
careful
• Add value and be helpful
• Be open be open and
honest
www.yourcontentsolutions.com (972) 987-0567
185. Guidelines (continued)
• Be a risk taker, yet be
careful
• Add value and be helpful
• Be open be open and
honest
• Pay attention to your
community
www.yourcontentsolutions.com (972) 987-0567
186. Pay Attention!
They’ll let you
know when
they’re not
happy!
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192. Recovery
• Respond rapidly
• Acknowledge your mistake
• Think out loud
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193. Recovery
• Respond rapidly
• Acknowledge your mistake
• Think out loud
• Connect with peers
www.yourcontentsolutions.com (972) 987-0567
194. Recovery
• Respond rapidly
• Acknowledge your mistake
• Think out loud
• Connect with peers
• Show you’re human
www.yourcontentsolutions.com (972) 987-0567
195. Recovery
• Respond rapidly
• Acknowledge your mistake
• Think out loud
• Connect with peers
• Show you’re human
• Feature those you serve
www.yourcontentsolutions.com (972) 987-0567
196. Question & Answer Session
What is Why Invest Reaching Introducing
ROI
Social in Out: Other
and Q&A
Media Social Establish Social
Strategies
Marketing ? Media? a Blog Media
www.yourcontentsolutions.com (972) 987-0567
197. Creative Cross-Pollination of Content
Engagingly Integrated. User Driven. Strategically Deployed.
Writing Design Web Solutions
www.yourcontentsolutions.com | 972-987-0567
198. Works Consulted
• Coker, Louellen S. Setting Up a WordPress.com Hosted Blog. http://
www.youtube.com/watch?v=-mM3t4B-AJs
• Content Solutions. Content Notes. http://www.yourcontentnotes.com
• Hunt, Tara. The Whuffie Factor: Using the Power of Social Networks to
Build Your Business.
• Lupin, Jonah. 6 Reasons Every Small Business Should Be Blogging... Are You
Missing the Boat? http:/ /blog.hubspot.com/blog/tabid/6307/bid/1676/6-
Reasons-Every-Small-Business-Should-Be-Blogging-Are-You-Missing-the-
Boat.aspx
• Marketing Profs, LLC. Formulate Your Content Strategy in 10 Simple Steps.
http://www.marketingprofs.com/articles/2010/3873/formulate-your-
content-strategy-in-10-simple-steps
• Mirchindani, Roshni. Fortune 100 Giants Making Splashes in Social Media.
http://blog.hubspot.com/blog/tabid/6307/bid/5662/Fortune-100-Giants-
Making-Splashes-in-Social-Media.aspx
www.yourcontentsolutions.com (972) 987-0567
199. Works Consulted
• Mirman, Ellie. Don’t Know What to Blog About? Ask Someone Else. http://
blog.hubspot.com/blog/tabid/6307/bid/4249/Don-t-Know-What-to-Blog-
About-Ask-Someone-Else.aspx
• Morejon, Roy. Facebook Hits Half-a-Billion Users. http://roymorejon.com/
facebook-hits-half-a-billion-users/.
• Morris, Tee. All a Twitter.
• My Free SEO Tips. http:/ /www.myfreeseotips.com/2009/09/twitter-
explodes-in-india.
• Pilkington, Nikki. Why Small Businesses Should Blog More.
• Rowse, Darren. 31 Days to Build a Better Blog.
• Rowse, Darren and Chris Garret. ProBlogger: Secrets for Blogging Your
Way to a Six-Figure Income.
• Sponder, Steve. Content Strategy for Social Media. http:/ /
blog.stevesponder.com/lets-create-awesome-content
• Women Business Owners of Denton County Blog. http/ /
www.wbodc.wordpress.com.
www.yourcontentsolutions.com (972) 987-0567
Notes de l'éditeur
Statistical data shows the exponential growth of facebook users and visitors and how that outlet of social media is and will continue to be a powerful influence.
Narrow it down - Choose one general topic and think of more specific examples
Narrow it down - Choose one general topic and think of more specific examples
Narrow it down - Choose one general topic and think of more specific examples
Narrow it down - Choose one general topic and think of more specific examples
Narrow it down - Choose one general topic and think of more specific examples
With a more specific topic - think of what would be important or interesting for your audience to know
With a more specific topic - think of what would be important or interesting for your audience to know
With a more specific topic - think of what would be important or interesting for your audience to know
With a more specific topic - think of what would be important or interesting for your audience to know
Blogs - Wordpress/Blogger
Professional Networks - Linked In / Avvo
Social Networks - facebook
Media Networks - youtube
Microblogs - twitter
Blogs - Wordpress/Blogger
Professional Networks - Linked In / Avvo
Social Networks - facebook
Media Networks - youtube
Microblogs - twitter
Blogs - Wordpress/Blogger
Professional Networks - Linked In / Avvo
Social Networks - facebook
Media Networks - youtube
Microblogs - twitter
Blogs - Wordpress/Blogger
Professional Networks - Linked In / Avvo
Social Networks - facebook
Media Networks - youtube
Microblogs - twitter
Blogs - Wordpress/Blogger
Professional Networks - Linked In / Avvo
Social Networks - facebook
Media Networks - youtube
Microblogs - twitter
GAP customers outcried when the long standing GAP logo was replaced with a newer design. The company quickly pulled the new logo and replaced it with the old in response to their customers’ complaints.