Best Practice Slam / "Leadership in a digital age" by Kirsten Weisbender @Commerzbank and Karolin Helwelt @RCKT

1. LEADERSHIP IN THE DIGITAL AGE
21st
June 2018 – Kirsten Weisbender & Karolin Hewelt

2. Calculator
Mobile devices
Fitness tracker
Pocket torch
Wallet
Newspapers
Photo / video cam
Calendar
Navigation device
Compass & Map
Weather servicesDiary Store
Games consoles
Encyclopedia
Lexicon
…
…
…
…
DIGITIZATION IN OUR DAILY BUSINESS

3. FACT
DIGITALIZATION
CHANGES EVERYTHING

4. “COMMERZBANK BECOMES
A DIGITAL ENTERPRISE”
✓ ✓ ✓ ✓
PROCESSESTECHNOLOGY EMPLOYEES CUSTOMERS
TRANSFORMATION
GOAL:
COMMERZBANK 4.0

5. DIGITIZATION PROCESSES IN COMMERZBANK 4.0
Digitalization of end-to-end processes
Multichannel
platform
Banking
app
Mortgage
app
Liquidity
management
R&D and open platform
Consumer Applications

6. ?IS IT
ENOUGH

7. MIND CHANGE AND KNOW-HOW ARE ESSENTIAL TO
OUR TRANSFORMATION

8. PUK
GR
M
GS-
BO
GS-
IT
GM-
Legal
GM-
DS
H
R
GM-
CFK
C
B
C

9. We foster
digital skill sets
and understanding of
technology in the company.
We establish a digital
mindset that focuses on
the customer and
collaborative, autonomous
working methods.
We build internal
and external bridges to
develop a tangible digital
ecosystem for
Commerzbank.
I.
DIGITAL
CULTURE
III.
DIGITAL
KNOW-HOW
II.
DIGITAL
NETWORK
OUR PORTFOLIO & PILLARS

10. #TECH4EXEC

11. 11
THE BEST OF THE DIGITAL SCENE’S MOST RECENT UPDATES
EXCITING NEWS ABOUT FINTECHS, NEW TECHNOLOGIES, ARTICLES ON CULTURAL CHANGE
... AND ALL OF THIS IN JUST ONE SHORT VIDEO.

12. 12
EXPERIENCE DTU

13. 13
DIGITAL
KNOWLEDGE-SHARING
DIGITAL DNA
NETWORKING &
COLLABORATION
UNDERSTANDING THE NEXT
GENERATION OF EMPLOYEES AND
CLIENTS AND INCREASING THE
ATTRACTIVENESS OF EMPLOYERS.
13

14. 14
7 SPEAKER
7 FAILS
3 EVENTS
1 CAMPUS
> 500 GUESTS
4. MYFAIL
PLANNED
14
COLLEAGUES TELL LISTENERS ABOUT
THEIR LOSSES AND FAILURES AND
SHARE DETAILS OF THE SMALL AND
LARGE CATASTROPHES THAT LED TO
THEM.
THE MOST IMPORTANT RULE OF ALL:
RESPECT IS EVERYTHING!

18. DIGITAL
LEADERSHIP
CHALLENGE

19. THE LEARNING JOURNEY AT A GLANCE

22. Startups in
the Exchange
2,610
Hours Spent
Working Online
64%
More Digital
KnowledgE
Recommendation
Rating
8Days of
Offline Attendance
+200
Participants ML2 and
ML3
4
Modules in 4 Months
94%
21 1
University St. Gallen
Leadership Award
THE DIGITAL LEADERSHIP CHALLENGE IN NUMBERS

23. ?HOW TO MAKE IT
HAPPEN

24. A TAILORED & AGILE PROGRAM DESIGN

25. DIGITAL EXPERIENCE

26. MANAGEMENT COMMITMENT

27. 27
LeistungIntegrität
Kunden-
orientierung Teamgeist
Mut
COMPANY VALUES FOR THE DIGITAL AGE

28. DIGITAL TOOLS FOR COLLABORATION

29. KIRSTEN WEISBENDER
+49 69136 25788
Kirsten.Weisbender@commerzbank.com
KAROLIN HEWELT
+49 174 24 77 436
Karolin.Hewelt@rckt.com
@K_Welten