About Darren Kall is the Managing Director of Specific Clarity. Our goal is to help companies create the best product, service, and process experiences for their customers, employees, and all types of users. Specific Clarity applies a human-centric approach to researching, designing, and evaluating anything that people interact with. We work with companies that want specialized UX help, have more work than their UX team can handle, or have no UX team at all. We are your virtual UX bench.