1. DAVID PALESKY
4820 Old Harrisburg Road, Box 60 ♦ Gettysburg, PA 17325 ♦ 717.338-1218 ♦ dlpalesky@gmail.com
Career Goal To become a customer service/sales specialist, utilizing my
experience, education to the growth of a business and the retention
of its clients
Profile Seasoned professional with over 25 years experience in the areas of sales and
customer service. Organized professional with the exceptional ability to
research the needs of customers, determine the products/services that best meet
those needs, and present the products/services to the customer. Outstanding
customer service skills that result in retention of current customers and
obtaining referrals. Hands-on critical professional who can learn quickly,
develop expertise, and produce immediate results. Possess a valuable blend of
leadership and analytical abilities that produce bottom line results
Expertise Strong client relationships Team Building and Leadership
Creative Problem Solving Relationship Development and Management
Customer Retention Customer Service Improvement
Experience Buchanan Automotive-Waynesboro, PA
Sales and Leasing Representative May 2016-Present
Demonstrated and sold new and pre-owned General Motors vehicles. Closed
sales by overcoming objections and focusing on key features and benefits.
Updated knowledge by participating in seminars and on-line training. Utilized
the telephone and internet in order to increase personal sales and visibility.
Personal sales volume grew by 50% month
The Home Depot-Mechanicsburg, PA
Sales Specialists April 2013-February 2016
Sold custom ceilings, window treatments, organizing systems, flooring, and
building materials to individual and professional customers. Wrote quotes for
a variety of products. Closed over 80% of all quotes. Exceeded sales goals
by an average of 125% on an annual basis Trained new associates on how to
use the computer system to do measures, located merchandise in the e-
catalogues, design ceilings, window treatments, storage units, custom decks,
and storage buildings. Sales Associate of the month for January 2015

2. Hershey Park-Hershey, PA
Safety/Security/Tram Operations April 2008-Present
Operated a tram (guest transportation vehicle) taking guest to and from the
parking lots. Assisted guest in getting on and off the tram. Promoted Hershey
Park activities, events, retail establishments and restaurants. Promoted Hershey
properties and other owned establishments. Numerous commendations for the
quality of work. Outstanding Employee 2009.
Giant Foods-Gettysburg, PA
Customer Service Associate January 2012-April 2013
Assisted customers in locating merchandise during a total store remodeling
project. Provided an elevated level of customer service to generate a loyal
customer base. Taught associates and customers how to use a touch screen
terminal to located merchandise, special buys, purchase incentives, and other
related information. Had a 95% success rate with associates and numerous
customer compliments on the ease of using the terminals.
Jefferson Public Schools Charles Town, WV
Teacher August 2009-November 2011
Taught Social Studies and Special Education. Adapted curriculums to meet
the learning abilities and styles of students. Created interactive lessons and
assessments that measured comprehension and application of taught concepts.
Was able to exceed individual education goals by 100% by breaking down
concepts into smaller, easy to comprehend and master components. The
Students reading levels increased on standardized tests between 1-4 grade
levels in one year. Assisted students in learning to master the concepts on how
to succeed on SAT and ACT tests. Students increased scores by 100-300
points. Demonstrated that algebra was only a means of problem solving and
that it has practical, daily applications. This approach to learning resulted in
student math scores increasing by 25-30% on standardized tests.
York County School of Technology York, PA
Special Education Teacher August 2007-April 2009
Taught a variety of subjects to exceptional students. Wrote lessons that met
the abilities and interests of the students. Adapted lessons and evaluation
methods to meet the abilities and interests of the students. Included practical
applications of theories into lessons and evaluations. Classroom environment
was based on workforce expectations. Exceeded individual education plan
goals by an average of 20 percent and standardized test scores by 30-35%.

3. Education Edinboro University of Pennsylvania
Master of Education 1995 Major Special Education
Additional course work in School Administration
Thiel College Greenville, PA
Bachelor of Science Major Political Science
PA and MD Life and Health Producer License.