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Close the Loop Between
Keywords and Revenue
SEO Case Studies




 Mike Turner
 SEO Expert & Director of Business Development
 Webmarketing123




                                                 @webmarketing123 #123webinar
A few of our clients:
SEO | PPC | Social Media | Website Design


Converting online visibility into
measurable business results




           ONE OF THE FASTEST GROWING
           PRIVATE U.S. COMPANIES



           #9 FASTEST GROWING
           COMPANY IN BAY AREA




                                               @webmarketing123 #123webinar
Some Practical Matters
                                         Yes! Just email
 Are the slides available?              seo@webmarketing123.com


 Tweet today’s event
  using #123webinar                 @webmarketing123


                                     facebook.com/webmarketing123
 Stay informed by
  following us.                      webmarketing123



 Ready to take the next step with us?

                     Request a Complimentary SEO Assessment Today.


                                                 @webmarketing123 #123webinar
Webinar Agenda



1   Measuring ROI still a Challenge for Marketers


2   How to Measure ROI from Search


    Case Studies – the Keyword That Brought in
3   $600K…and More


4   Key Takeaways


                                        @webmarketing123 #123webinar
Webinar Agenda



1   Measuring ROI still a Challenge for Marketers


2   How to Measure ROI from Search


    Case Studies – the Keyword That Brought in
3   $600K…and More


4   Key Takeaways


                                        @webmarketing123 #123webinar
Digital is measurable


…Which means more pressure
on marketers to prove the return
on their program investments.


                         @webmarketing123 #123webinar
More than half of CMOs
feel insufficiently prepared
to provide hard numbers
regarding marketing
program ROI.

                     Source: Deloitte CMO Summit, 2012



                     @webmarketing123 #123webinar
70% of marketers can’t
attribute ROI from SEO – the #1
channel for lead generation.




               Source: Webmarketing123 State of Digital Marketing Survey, 2012


                                           @webmarketing123 #123webinar
“Can you currently tie search
marketing keywords to revenue?”


            1%   Yes, we tie our keywords to revenue
                 and know our ROI from search
                 marketing
           12%
                 Yes, we have the ability, but are not
                 currently using this data effectively
           87%
                 No, we do not have the ability to tie
                 keywords to revenue


                                             Source: GoToWebinar Poll


                                      @webmarketing123 #123webinar
Webinar Agenda



1   Measuring ROI still a Challenge for Marketers


2   How to Measure ROI from Search


    Case Studies – the Keyword That Brought in
3   $600K…and More


4   Key Takeaways


                                        @webmarketing123 #123webinar
Calculating Search Marketing ROI

What you’re investing   What that investment
  In SEO and PPC        contributes to revenue
      $$$$$                 $$$$$$$$$




                                @webmarketing123 #123webinar
Example Report




                 @webmarketing123 #123webinar
Search Marketing ROI

Hundreds – possibly thousands – of keywords get
potential customers to your website, but only a
handful of those keywords end in closed deals.



  How do I see the revenue impact
  of specific keywords within my
  campaign?



                                       @webmarketing123 #123webinar
Toolkit for placing a dollar
value on a keyword

In order to know what search terms within your search
marketing program are generating the most revenue for your
company, you need the following tools:

-   Marketing Automation
     - Marketo, Pardot, Eloqua, etc.

-   CRM Software
     - Salesforce, Sugar CRM, Oracle, etc.

-   Missing Link
     - “Search Keyword & Source to CRM” connector tool



                                               @webmarketing123 #123webinar
Missing Link - KeyTouch Attribution Tool

From Search to CRM




                                           @webmarketing123 #123webinar
Webinar Agenda



1   Measuring ROI still a Challenge for Marketers


2   How to Measure ROI from Search


    Case Studies – the Keyword That Brought in
3   $600K…and More


4   Key Takeaways


                                        @webmarketing123 #123webinar
CASE STUDY: WEBMARKETING123




     $75K from 1 Keyword in 4 Minutes
     We optimize for hundreds of keywords, one of which
     is “SEO Company”. Here’s one example of how we
     were able to track a closed deal back to a specific
     keyword.




                                             @webmarketing123 #123webinar
CASE STUDY: WEBMARKETING123



     1. Prospect searched “SEO Company”



     2. Clicked Organic search result




     3. Spent 4 minutes on site,
        filled out “Contact Us”
        form

     4. Nurture email brought them
     back to the site and kept our
     brand top of mind. Deal closed
     3 months later

                                          @webmarketing123 #123webinar
CASE STUDY: WEBMARKETING123




     Working backwards from a closed deal
     and being able to attribute the lead source
     to organic search for “SEO company”
     gives us 75,000 reasons to focus efforts
     on optimizing for keyword “SEO
     company”




                                     @webmarketing123 #123webinar
CASE STUDY #2: GLOBAL MANUFACTURER



    Two SEO Keywords Created $1.5 Million in
    Pipeline Opportunity for a Global Manufacturer

     - After a few months of working with us, had
     increased the % of keywords that were ranking on
     page one of Google (original objective of campaign)

     - They weren’t tracking which keywords were
     creating opportunities or sales and there was
     increasing pressure from exec team to prove
     marketing ROI.



                                               @webmarketing123 #123webinar
CASE STUDY #2: GLOBAL MANUFACTURER


   Gaining Visibility into ROI
   Global Manufacturer worked with us to implement “Search to CRM” tool. In
   just 2 days, they began to connect keywords to closed deals within their
   CRM – and then view lead source data directly in their lead view.




       2 weeks later, client was able to attribute $1.5 million in
       revenue opportunity to 2 SEO campaign keywords – more
       than justifying their initial investment in SEO.


                                                         @webmarketing123 #123webinar
Example Report




                 @webmarketing123 #123webinar
Close the Loop, Make Informed Decisions

Start refining marketing program allocation based on actual revenue
instead of just leads or conversions.


                              Revenue
               Keyword                      Allocation
                             Opportunity



             Keyword A        $85,000        $   $



             Keyword B        $60,000        $



             Keyword C        $275,000       $   $   $   $




                                                     @webmarketing123 #123webinar
Increase Spending Where it Makes the Biggest Impact




                           eConsultancy, 2012

                                                @webmarketing123 #123webinar
72% of Attribution Savvy Marketers are Better Able
to Allocate Budget Across Channels




                        eConsultancy, Feb 2012

                                                 @webmarketing123 #123webinar
Webinar Agenda



1   Measuring ROI still a Challenge for Marketers


2   How to Measure ROI from Search


    Case Studies – the Keyword That Brought in
3   $600K…and More


4   Key Takeaways


                                        @webmarketing123 #123webinar
Key Takeaways

• Although 70% of marketers aren’t able to tie revenue to
  SEO, it IS possible to close the loop.

• If you have a CRM and a Marketing Automation System,
  you already have the tools to measure ROI from SEO.

• Don’t stop at the lead level. Understand exactly which
  SEO keywords generate leads, drive opportunities, and
  close deals.

• If you need help, email us at seo@webmarketing123.com




                                                 @webmarketing123 #123webinar
We invite you to…


  Download:
  2012 State of Digital Marketing Report
  bit.ly/2012wm123
                                            webmarketing123.com


  Email me for a Consultation:
  SEO/PPC/Social Media Marketing
  Measurement/Analytics Approach
  Lead Gen Effectiveness
                                           Mike.t@webmarketing123.com

  NEXT WEEK’S WEBINAR:

  Using Marketo for SEO
  Optimization: Advanced Techniques




                                               @webmarketing123 #123webinar

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Webmarketing123 Close the Loop Between Keywords and Revenue

  • 1. Close the Loop Between Keywords and Revenue SEO Case Studies Mike Turner SEO Expert & Director of Business Development Webmarketing123 @webmarketing123 #123webinar
  • 2. A few of our clients: SEO | PPC | Social Media | Website Design Converting online visibility into measurable business results ONE OF THE FASTEST GROWING PRIVATE U.S. COMPANIES #9 FASTEST GROWING COMPANY IN BAY AREA @webmarketing123 #123webinar
  • 3. Some Practical Matters Yes! Just email  Are the slides available? seo@webmarketing123.com  Tweet today’s event using #123webinar @webmarketing123 facebook.com/webmarketing123  Stay informed by following us. webmarketing123  Ready to take the next step with us? Request a Complimentary SEO Assessment Today. @webmarketing123 #123webinar
  • 4. Webinar Agenda 1 Measuring ROI still a Challenge for Marketers 2 How to Measure ROI from Search Case Studies – the Keyword That Brought in 3 $600K…and More 4 Key Takeaways @webmarketing123 #123webinar
  • 5. Webinar Agenda 1 Measuring ROI still a Challenge for Marketers 2 How to Measure ROI from Search Case Studies – the Keyword That Brought in 3 $600K…and More 4 Key Takeaways @webmarketing123 #123webinar
  • 6. Digital is measurable …Which means more pressure on marketers to prove the return on their program investments. @webmarketing123 #123webinar
  • 7. More than half of CMOs feel insufficiently prepared to provide hard numbers regarding marketing program ROI. Source: Deloitte CMO Summit, 2012 @webmarketing123 #123webinar
  • 8. 70% of marketers can’t attribute ROI from SEO – the #1 channel for lead generation. Source: Webmarketing123 State of Digital Marketing Survey, 2012 @webmarketing123 #123webinar
  • 9. “Can you currently tie search marketing keywords to revenue?” 1% Yes, we tie our keywords to revenue and know our ROI from search marketing 12% Yes, we have the ability, but are not currently using this data effectively 87% No, we do not have the ability to tie keywords to revenue Source: GoToWebinar Poll @webmarketing123 #123webinar
  • 10. Webinar Agenda 1 Measuring ROI still a Challenge for Marketers 2 How to Measure ROI from Search Case Studies – the Keyword That Brought in 3 $600K…and More 4 Key Takeaways @webmarketing123 #123webinar
  • 11. Calculating Search Marketing ROI What you’re investing What that investment In SEO and PPC contributes to revenue $$$$$ $$$$$$$$$ @webmarketing123 #123webinar
  • 12. Example Report @webmarketing123 #123webinar
  • 13. Search Marketing ROI Hundreds – possibly thousands – of keywords get potential customers to your website, but only a handful of those keywords end in closed deals. How do I see the revenue impact of specific keywords within my campaign? @webmarketing123 #123webinar
  • 14. Toolkit for placing a dollar value on a keyword In order to know what search terms within your search marketing program are generating the most revenue for your company, you need the following tools: - Marketing Automation - Marketo, Pardot, Eloqua, etc. - CRM Software - Salesforce, Sugar CRM, Oracle, etc. - Missing Link - “Search Keyword & Source to CRM” connector tool @webmarketing123 #123webinar
  • 15. Missing Link - KeyTouch Attribution Tool From Search to CRM @webmarketing123 #123webinar
  • 16. Webinar Agenda 1 Measuring ROI still a Challenge for Marketers 2 How to Measure ROI from Search Case Studies – the Keyword That Brought in 3 $600K…and More 4 Key Takeaways @webmarketing123 #123webinar
  • 17. CASE STUDY: WEBMARKETING123 $75K from 1 Keyword in 4 Minutes We optimize for hundreds of keywords, one of which is “SEO Company”. Here’s one example of how we were able to track a closed deal back to a specific keyword. @webmarketing123 #123webinar
  • 18. CASE STUDY: WEBMARKETING123 1. Prospect searched “SEO Company” 2. Clicked Organic search result 3. Spent 4 minutes on site, filled out “Contact Us” form 4. Nurture email brought them back to the site and kept our brand top of mind. Deal closed 3 months later @webmarketing123 #123webinar
  • 19. CASE STUDY: WEBMARKETING123 Working backwards from a closed deal and being able to attribute the lead source to organic search for “SEO company” gives us 75,000 reasons to focus efforts on optimizing for keyword “SEO company” @webmarketing123 #123webinar
  • 20. CASE STUDY #2: GLOBAL MANUFACTURER Two SEO Keywords Created $1.5 Million in Pipeline Opportunity for a Global Manufacturer - After a few months of working with us, had increased the % of keywords that were ranking on page one of Google (original objective of campaign) - They weren’t tracking which keywords were creating opportunities or sales and there was increasing pressure from exec team to prove marketing ROI. @webmarketing123 #123webinar
  • 21. CASE STUDY #2: GLOBAL MANUFACTURER Gaining Visibility into ROI Global Manufacturer worked with us to implement “Search to CRM” tool. In just 2 days, they began to connect keywords to closed deals within their CRM – and then view lead source data directly in their lead view. 2 weeks later, client was able to attribute $1.5 million in revenue opportunity to 2 SEO campaign keywords – more than justifying their initial investment in SEO. @webmarketing123 #123webinar
  • 22. Example Report @webmarketing123 #123webinar
  • 23. Close the Loop, Make Informed Decisions Start refining marketing program allocation based on actual revenue instead of just leads or conversions. Revenue Keyword Allocation Opportunity Keyword A $85,000 $ $ Keyword B $60,000 $ Keyword C $275,000 $ $ $ $ @webmarketing123 #123webinar
  • 24. Increase Spending Where it Makes the Biggest Impact eConsultancy, 2012 @webmarketing123 #123webinar
  • 25. 72% of Attribution Savvy Marketers are Better Able to Allocate Budget Across Channels eConsultancy, Feb 2012 @webmarketing123 #123webinar
  • 26. Webinar Agenda 1 Measuring ROI still a Challenge for Marketers 2 How to Measure ROI from Search Case Studies – the Keyword That Brought in 3 $600K…and More 4 Key Takeaways @webmarketing123 #123webinar
  • 27. Key Takeaways • Although 70% of marketers aren’t able to tie revenue to SEO, it IS possible to close the loop. • If you have a CRM and a Marketing Automation System, you already have the tools to measure ROI from SEO. • Don’t stop at the lead level. Understand exactly which SEO keywords generate leads, drive opportunities, and close deals. • If you need help, email us at seo@webmarketing123.com @webmarketing123 #123webinar
  • 28. We invite you to… Download: 2012 State of Digital Marketing Report bit.ly/2012wm123 webmarketing123.com Email me for a Consultation: SEO/PPC/Social Media Marketing Measurement/Analytics Approach Lead Gen Effectiveness Mike.t@webmarketing123.com NEXT WEEK’S WEBINAR: Using Marketo for SEO Optimization: Advanced Techniques @webmarketing123 #123webinar