The best way to create customer loyalty is to offer an awesome service experience that delights your customers. Here are 10 amazing quotes to inspire your business to deliver great service.
2. The best way to create
customer loyalty is to offer
an awesome service
experience that delights
your customers.
Here are 10 amazing quotes
to inspire your business to
deliver great service.
3. At Zappos.com, we
decided a long time ago
that we didn't want our
brand to be just about
shoes, or clothing, or even
online retailing.
We decided that we
wanted to build our brand
to be about the very best
customer service and
the very best customer
experience.
- Tony Hsieh.
Image credit: Randy Stewart (Flickr – CC)
6. “We see our customers as
invited guests to a party,
and we are the hosts.
It’s our job every day to
make every important
aspect of the customer
experience a little bit
better.”
- Jeff Bezos.
Image credit: Etech (Flickr – CC)
7. “Be a yardstick of
quality.
Some people
aren't used to an
environment
where excellence
is expected.”
– Steve Jobs.
Image credit: Acaben (Flickr – CC).
8. “Merely satisfying
customers will not be
enough to earn their
loyalty.
Instead, they must
experience exceptional
service worthy of their
repeat business and
referral. Understand the
factors that drive this
customer revolution.”
- Rick Tate.
10. “Every contact we have with a customer influences whether or not
they’ll come back.
We have to be great every time or we’ll lose them. “
- Kevin Stirtz.
12. “A customer is the most important visitor
on our premises, he is not dependent on
us. We are dependent on him.
He is not an interruption in our work. He
is the purpose of it.
He is not an outsider in our business. He is
part of it.
We are not doing him a favor by serving
him. He is doing us a favor by giving us
an opportunity to do so.”
- Mahatma Gandhi.