The document discusses the future of work and how it is being disrupted by new technologies and social trends. It notes that many large, successful companies today own no physical assets but instead use digital platforms and sharing economies. It also discusses how the nature of work is changing with the rise of freelancing and remote work enabled by technologies like Skype for Business. Finally, it outlines how organizations need to embrace disruption by focusing on policies, purpose and practices that empower autonomy, mastery and purpose for the changing workforce.

1. Australian
Conference
SKYPE FOR BUSINESS +
THE FUTURE OF WORK
Australian
ConferenceGavin Heaton
@servantofchaos

2. PRESENT MUCH?

3. STAGE FRIGHT

4. http://www.aussietimesheets.com.au/collections/bundy-clocks
BUNDY ON

5. OH THE PAIN

6. THE FUTURE OF
WORK HAS ARRIVED

7. THE GREAT DEMOGRAPHIC TIDE

8. RISE OF THE FREELANCER
40,000 Australians on LinkedIn have
“freelance” in their title
100,000 are self-employed or
contractors

9. THE FUTURE OF WORK, NOW
Po Pu Pr
Policies create
the conditions
and rules future
practise
Purpose taps into
the motivations
of employees,
teams and stakeholders
Practises are the
practicalities and
organisational
behaviours that set
new patterns

10. THE FUTURE OF WORK, NOW
Po Pu Pr
Policies create
the conditions
and rules future
practise
Purpose taps into
the motivations
of employees,
teams and stakeholders
Practises are the
practicalities and
organisational
behaviours that set
new patterns
embrace disruption and unleash creativity

14. [why]
Carrots & sticks are so last
century. Drive says for 21st
century work, we need to
upgrade to autonomy, mastery
& purpose.
-- Dan Pink, Drive

15. [why]
Delegation
• Responsibility
• Respect
Mandate
• Authority
• Representative
Self-
directed
• No micro-
management
[autonomy]
The desire
to direct
our own
lives
“
”

16. [why]
Competency
• Capability
• Expertise
Experience
• Exercise
judgement
• Maturity
Support
• Structure
• Time
[mastery]
The urge to
get better
and better at
something
that matters
“
”

17. [why]
Self
• Fulfilment
• Challenge
Company
• Team /
department
• Goals + vision
Society
• Social impact
• Social contract
[purpose]
The yearning
to do what
we do in the
service of
something
larger than
ourselves
“
”

18. Convergence
Communications
Collaboration
Creativity

19. [how] [where] [why] [what] [where]

20. [what]

21. 92% of Australians are looking to
supplement their income, with
68% considering using social
sharing platforms to do so
-- The Future of Work Research Monitor

22. Uber, the world’s largest taxi
company, owns no vehicles.
Facebook, the world’s most
popular media owner, creates no
content. Alibaba, the most
valuable retailer, has no inventory.
And Airbnb, the world’s largest
accommodation provider, owns no
real estate.
-- Tom Goodwin, Havas Media

23. [where]
[co-working]
[sharing
economy]
[virtual]
[incubators]
[startups]

24. – 70% reported feeling healthier than in a traditional
office setting
– 64% are better able to complete tasks
– 68% can focus better and be more productive.
CO-WORKING

25. CULTURE EATS
LOCATION

26. [where]
#QFhackathon
ACTIVITY BASED
WORKING

28. “The seamless unification of technology to provide tools,
contextually relevant information, connections, create
knowledge and promote culture.”

29. A LOOK INTO THE
FUTURE

30. 1. Expertise
2. Organisational transformation
3. Social and legal norms
4. Concepts of identity and community
5. Education
5 IMPACTS OF NEW MEDIA

31. THE FUTURE OF WORK, NOW
Po Pu Pr
Policies create
the conditions
and rules future
practise
Purpose taps into
the motivations
of employees,
teams and stakeholders
Practises are the
practicalities and
organisational
behaviours that set
new patterns
embrace disruption and unleash creativity

32. Area 1995 2015 2025
Expertise
Tech driven
Secretive
Windows / R3
Desktops/Greenscreens
Job for Life
Network driven
Open
Cloud
Smartphones
Multi-Careers
Automatrics
Augmented
Wearables/Ubiquitous
Robots/automation
Micro-Careers
Organisations
W3 Consortium
Standards focus
ASO
Rush to digitise “assets”
Wikipedia
Commons
Rush to digitise “process”
International Knowledge
Trading
Rush to “humanise”
Norms and Conventions
Story-telling
Mass Communication
Multicultural Arts
Story-sharing
Mass Personalisation
Digital Arts
Experience-telling
Mass Experience
Immersive and VR
Identity, Community and
Language
Name
Known
Multicultural
Handle
Reputation
Allegiances
Profile
Value
Network
Education
Focus on IT
Tech Industries
Focus on Business
Creative Industries
Focus on Innovation
Industrial Creativity

33. WHAT’S IN YOUR
FUTURE?

34. Australian
Conference
Disrupting Work
Gavin Heaton,
Founder, Disruptor’s Handbook
@servantofchaos
It’s the future, Jim, but not as we know it.