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Follow the conversation: #AsiaQ
DIGITAL
DISRUPTION
Gavin Heaton
@servantofchaos
disruptorshandbook.com
#DigiTalks
MARKETING: WESTERN
PERCEPTION,CHINESE REALITY
Gavin Heaton
@servantofchaos
#AsiaQ
DisruptorsHandbook.com
Follow the conversation: #AsiaQ
TV
Phone
Follow the conversation: #AsiaQ
In the West,
“digital
disruption” is a
hot topic
Follow the conversation: #AsiaQ
In the West we had to learn
“social ettiquette” – in
China that’s the way it has
always been done
Follow the conversation: #AsiaQ
About one third of users in
China, Hong Kong and
Singapore watch online
video every day. In Hong
Kong, watching video on a
computer or mobile in the
evening (26%) is more
common than watching TV
(14%).
-- Jeff Bercovici, Forbes
Follow the conversation: #AsiaQ
WE ARE NOT
TALKING
TECH – WE’RE
TALKING
BEHAVIOUR
Follow the conversation: #AsiaQ
THREE FACTORS
Digital
traditionalism
Rural-
urban
migration
LonelinessDistrust
Rural-urban migration is
giving rise to a new
traditionalism
The “one child
generation”
Government
controlled media
is not trusted
Follow the conversation: #AsiaQ
In Chinese culture gifting is all about exchange. When you
receive something from others, you want to give something
back in return. When I send a red envelope to my friends, they
send me one in return immediately. It is akin to a greeting, like
asking: “how are you?” You are expected to ask the same
question back.
-- @Meg_Zeng
http://bit.ly/1PENyhU
Follow the conversation: #AsiaQ
DIGITISING TRADITION
In 2014, 40 million virtual
red envelopes were sent via
WeChat
In 2015, Alipay send 240
million.
And WeChat topped 1 billion
Follow the conversation: #AsiaQ
Victoria Song
has over 16.5
million
followers on
Weibo alone
KOLs
Follow the conversation: #AsiaQ
http://bit.ly/1PFBk8L
DOES HAVING
A LOT OF
FANS MAKE
YOU AN
INFLUENCER?
Follow the conversation: #AsiaQ
THE RISE OF
THE MICRO
CELEBRITY
Follow the conversation: #AsiaQ
HUMAN FLESH SEARCH ENGINE
Follow the conversation: #AsiaQ
FOUR As of TRUST
A BILITY
Only write about and discuss topics
where you have competence and
ability to deliver on your promises.
A UTHORITY
Do you have expertise in the subject
matter? Are you recognised in your
industry? Do you have the gravitas
to tell the story?
A DVISE
Can you take the lead in
communicating with your
audience? Influence action through
clear direction.
A CCOUNTABILITY
Take responsibility for outcomes
(good and bad). Be clear in your
communications and transparent in
disclosing your interests.
Follow the conversation: #AsiaQ
NOT
ONLY
ONE
WAY
Follow the conversation: #AsiaQ
BE YOUR OWN IDOL
#MyIdolhttp://en.faceii.com/g.html
Follow the conversation: #AsiaQ
REMEMBER
DIGITAL TRADITIONS
4 As of TRUST
KOLs are PAID not EARNED
media
Follow the conversation: #AsiaQ
QUESTIONS?
@servantofchaos
gavin@disruptorshandbook.com

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Marketing - Western Perception, Chinese Reality

  • 1. Follow the conversation: #AsiaQ DIGITAL DISRUPTION Gavin Heaton @servantofchaos disruptorshandbook.com #DigiTalks MARKETING: WESTERN PERCEPTION,CHINESE REALITY Gavin Heaton @servantofchaos #AsiaQ DisruptorsHandbook.com
  • 2. Follow the conversation: #AsiaQ TV Phone
  • 3. Follow the conversation: #AsiaQ In the West, “digital disruption” is a hot topic
  • 4. Follow the conversation: #AsiaQ In the West we had to learn “social ettiquette” – in China that’s the way it has always been done
  • 5. Follow the conversation: #AsiaQ About one third of users in China, Hong Kong and Singapore watch online video every day. In Hong Kong, watching video on a computer or mobile in the evening (26%) is more common than watching TV (14%). -- Jeff Bercovici, Forbes
  • 6. Follow the conversation: #AsiaQ WE ARE NOT TALKING TECH – WE’RE TALKING BEHAVIOUR
  • 7. Follow the conversation: #AsiaQ THREE FACTORS Digital traditionalism Rural- urban migration LonelinessDistrust Rural-urban migration is giving rise to a new traditionalism The “one child generation” Government controlled media is not trusted
  • 8. Follow the conversation: #AsiaQ In Chinese culture gifting is all about exchange. When you receive something from others, you want to give something back in return. When I send a red envelope to my friends, they send me one in return immediately. It is akin to a greeting, like asking: “how are you?” You are expected to ask the same question back. -- @Meg_Zeng http://bit.ly/1PENyhU
  • 9. Follow the conversation: #AsiaQ DIGITISING TRADITION In 2014, 40 million virtual red envelopes were sent via WeChat In 2015, Alipay send 240 million. And WeChat topped 1 billion
  • 10. Follow the conversation: #AsiaQ Victoria Song has over 16.5 million followers on Weibo alone KOLs
  • 11. Follow the conversation: #AsiaQ http://bit.ly/1PFBk8L DOES HAVING A LOT OF FANS MAKE YOU AN INFLUENCER?
  • 12. Follow the conversation: #AsiaQ THE RISE OF THE MICRO CELEBRITY
  • 13. Follow the conversation: #AsiaQ HUMAN FLESH SEARCH ENGINE
  • 14. Follow the conversation: #AsiaQ FOUR As of TRUST A BILITY Only write about and discuss topics where you have competence and ability to deliver on your promises. A UTHORITY Do you have expertise in the subject matter? Are you recognised in your industry? Do you have the gravitas to tell the story? A DVISE Can you take the lead in communicating with your audience? Influence action through clear direction. A CCOUNTABILITY Take responsibility for outcomes (good and bad). Be clear in your communications and transparent in disclosing your interests.
  • 15. Follow the conversation: #AsiaQ NOT ONLY ONE WAY
  • 16. Follow the conversation: #AsiaQ BE YOUR OWN IDOL #MyIdolhttp://en.faceii.com/g.html
  • 17. Follow the conversation: #AsiaQ REMEMBER DIGITAL TRADITIONS 4 As of TRUST KOLs are PAID not EARNED media
  • 18. Follow the conversation: #AsiaQ QUESTIONS? @servantofchaos gavin@disruptorshandbook.com