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Science and the Public
In New Information Environments

Dominique Brossard, Professor
Department of Life Sciences Communication
College of Agricultural and Life Sciences, UW-Madison

UW-Madison Nanoscale Science and Engineering Center (NSEC)
Holtz Center for Science and Technology Studies


AAAS 2013, Boston MA, February 14, 2013
This Talk: An Overview

•    The online environment for science news
•    The science information consumer
•    Online content and science
•    To comment or not to comment?
Science Communication is Redefined

   “it’s not possible to talk about
   science blogging without talking
   about scientists blogging, or more
   broadly about scientists writing.”




Franci, M. (2011). Nature Chemistry 3, 183-184
…Direct Communication Endorsed
                 Particularly By Younger Scientists



                                        cohort shifts with more junior
                                         scientists thinking that “[n]ew
                                         findings of public interest should be
                                         communicated to the public
                                         immediately”



(Data based on: Corley et al. 2011)



                                                                             4
… And (Science) Information Can Go Viral


                 Political news through indirect channnels
                 Penn Virality study




    Berger & Milkman 2010
                                                              5
THE PROMISE OF THE
New Communication Environments …
            NEW INATION COMEALTH
          provide essentially unlimited
           information
             on a large number of issues,
             which can be obtained anywhere
               and
             with relatively limited effort
          and opportunities for citizens to
           connect with others through social
           media and other 2.0-type tools to
           make sense of this information

                                                10
This Talk: An Overview

•    The online environment for science news
•    The science information consumer
•    Online conversations about science
•    To comment or not to comment?
A New Active Online Science Audience Online




        National Science Board 2012

                                              15
Aggregate Cohort Shifts Among Audiences For
 Science Information




Su et al.. 2012


                                               12
But For Now, These Shifts Are Not Across The Board
                 BUT FOR NOW, THESE SHIFTS ARE
                                    60                                           NOT ACROSS THE BOARD
(scale range partially displayed)                                                       male
                                    55                                                  female
          Percentage




                                    50


                                    45


                                    40
                                         Traditional media     Television     Newspaper          Online /        Online-Only
                                               mixed         (20% of pop.)   (16% of pop.)   Traditional media   (7% of pop.)
                                           (23% of pop.)                                      mixed (34% of
                                                                                                    pop.)




                         Su et al. 2012



                                                                                                                                13
BUT FOR NOW, THESE SHIFTS ARE
But For Now, These Shifts Are Not Across The Board
                                                                                NOT ACROSS THE BOARD
                                     65
                                                 Education low
 (scale range partially displayed)
                                     60          Education high

                                     55
           Percentage




                                     50

                                     45

                                     40

                                     35
                                          Traditional media     Television     Newspaper          Online /        Online-Only
                                                mixed         (20% of pop.)   (16% of pop.)   Traditional media   (7% of pop.)
                                            (23% of pop.)                                      mixed (34% of
                                                                                                     pop.)


             Su et al. 2012

                                                                                                                                 14
This Talk: An Overview

•    The online environment for science news
•    The science information consumer
•    Online content and science
•    To comment or not to comment?
What Do These New Information Environments
  Look Like for the Science Information Consumer?

                       For nanotechnology, discrepancy between
                           Searches:
                               what people look for (tracked by
                                Nielsen online)
                           Results:
                               what search terms are suggested to
                                them (Google suggest data)
                               what they find (content analysis of
                                top ranked search results in Google)



Ladwig et al. 2010

                                                                  17
What This Means for Science-Informed Audiences
  Potential of “self-reinforcing informational spirals”


                Page               Google
                ranks            Suggestions




                Traffic           Searches



  Are opinions formed based on how Google presents
   results rather than on what individuals are searching?

 Li et al. 2011; Brossard & Scheufele 2013



                                                            18
Information is Contextualized


           Online newspaper articles or TV shows not
            consumed in isolated fashion, but
            contextualized
               reader comments and feedback
               Facebook posts/links with “Like” buttons
                and comments from other users
               Tweets - RT
               …
       … how are these formats impacting consumers
        views?



                                                           19
Online Conversations Are Not Neutral



                      Emotions
Uncertainty

        Disagreement
                       Name calling
Tone of Comments In Blogs Change
                   Our Judgments About Online Science Stories

                                  Experiment involving a representative
                                   sample of the American population (N=1,183)

                                  Subjects randomly assigned to 2 types of
                                   comments following a balanced news story
                                   about nanosilver:
                                      Rude blog comments
                                      Civil blog comments
Anderson et al. (in press)




                                                                              20
Predicting Nanotechnology Risk Perception (benefits < risk)
In a nutshell …




People who read the uncivil comments (which use the same
screen names and content and just differ on the tone) end up
walking away from the story with a much more polarized
understanding of the actual risks connected with nano
In Sum …


  An evolving science communication environment, in
   which the science information consumer constantly
   encounters contextualized information in an online
   world

  How do we deal with comments?

  Research in science communication needs to inform
   online science communication practice



                                                        21
Thank you

<dbrossard@wisc.edu>
 Twitter: @brossardd
     lsc.wisc.edu
   scimep.wisc.edu

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Brossard aaas 13 0214

  • 1. Science and the Public In New Information Environments Dominique Brossard, Professor Department of Life Sciences Communication College of Agricultural and Life Sciences, UW-Madison UW-Madison Nanoscale Science and Engineering Center (NSEC) Holtz Center for Science and Technology Studies AAAS 2013, Boston MA, February 14, 2013
  • 2. This Talk: An Overview •  The online environment for science news •  The science information consumer •  Online content and science •  To comment or not to comment?
  • 3. Science Communication is Redefined “it’s not possible to talk about science blogging without talking about scientists blogging, or more broadly about scientists writing.” Franci, M. (2011). Nature Chemistry 3, 183-184
  • 4. …Direct Communication Endorsed Particularly By Younger Scientists   cohort shifts with more junior scientists thinking that “[n]ew findings of public interest should be communicated to the public immediately” (Data based on: Corley et al. 2011) 4
  • 5. … And (Science) Information Can Go Viral   Political news through indirect channnels   Penn Virality study Berger & Milkman 2010 5
  • 6. THE PROMISE OF THE New Communication Environments … NEW INATION COMEALTH   provide essentially unlimited information   on a large number of issues,   which can be obtained anywhere and   with relatively limited effort   and opportunities for citizens to connect with others through social media and other 2.0-type tools to make sense of this information 10
  • 7. This Talk: An Overview •  The online environment for science news •  The science information consumer •  Online conversations about science •  To comment or not to comment?
  • 8. A New Active Online Science Audience Online National Science Board 2012 15
  • 9. Aggregate Cohort Shifts Among Audiences For Science Information Su et al.. 2012 12
  • 10. But For Now, These Shifts Are Not Across The Board BUT FOR NOW, THESE SHIFTS ARE 60 NOT ACROSS THE BOARD (scale range partially displayed) male 55 female Percentage 50 45 40 Traditional media Television Newspaper Online / Online-Only mixed (20% of pop.) (16% of pop.) Traditional media (7% of pop.) (23% of pop.) mixed (34% of pop.) Su et al. 2012 13
  • 11. BUT FOR NOW, THESE SHIFTS ARE But For Now, These Shifts Are Not Across The Board NOT ACROSS THE BOARD 65 Education low (scale range partially displayed) 60 Education high 55 Percentage 50 45 40 35 Traditional media Television Newspaper Online / Online-Only mixed (20% of pop.) (16% of pop.) Traditional media (7% of pop.) (23% of pop.) mixed (34% of pop.) Su et al. 2012 14
  • 12. This Talk: An Overview •  The online environment for science news •  The science information consumer •  Online content and science •  To comment or not to comment?
  • 13. What Do These New Information Environments Look Like for the Science Information Consumer?   For nanotechnology, discrepancy between   Searches:   what people look for (tracked by Nielsen online)   Results:   what search terms are suggested to them (Google suggest data)   what they find (content analysis of top ranked search results in Google) Ladwig et al. 2010 17
  • 14. What This Means for Science-Informed Audiences   Potential of “self-reinforcing informational spirals” Page Google ranks Suggestions Traffic Searches   Are opinions formed based on how Google presents results rather than on what individuals are searching? Li et al. 2011; Brossard & Scheufele 2013 18
  • 15. Information is Contextualized   Online newspaper articles or TV shows not consumed in isolated fashion, but contextualized   reader comments and feedback   Facebook posts/links with “Like” buttons and comments from other users   Tweets - RT   …   … how are these formats impacting consumers views? 19
  • 16. Online Conversations Are Not Neutral Emotions Uncertainty Disagreement Name calling
  • 17. Tone of Comments In Blogs Change Our Judgments About Online Science Stories   Experiment involving a representative sample of the American population (N=1,183)   Subjects randomly assigned to 2 types of comments following a balanced news story about nanosilver:   Rude blog comments   Civil blog comments Anderson et al. (in press) 20
  • 18. Predicting Nanotechnology Risk Perception (benefits < risk)
  • 19. In a nutshell … People who read the uncivil comments (which use the same screen names and content and just differ on the tone) end up walking away from the story with a much more polarized understanding of the actual risks connected with nano
  • 20.
  • 21.
  • 22. In Sum …   An evolving science communication environment, in which the science information consumer constantly encounters contextualized information in an online world   How do we deal with comments?   Research in science communication needs to inform online science communication practice 21
  • 23. Thank you <dbrossard@wisc.edu> Twitter: @brossardd lsc.wisc.edu scimep.wisc.edu