Growing data volumes, cloud service options, and overwhelming number of mobile devices continue to add to the complexity of eDiscovery. Information dispersed across various data sources (endpoints and popular cloud applications) and outdated technology for eDiscovery make the collection and preservation of ESI not only a tedious and manual process but can also be the source of data spoliation.
The slides from this webcast show modern eDiscovery technologies enables organizations to accelerate the eDiscovery process while reducing costs and risk by:
* Automating legal hold, in place preservation, collection and processing utilizing a single platform from Exterro
* Collection and preservation of end-user (including existing employee) data across endpoints and popular cloud applications (through Druva)
* Streamlining data transfer and ingestion to eliminate technology bottlenecks for faster analysis and review
See the webcast at: http://bit.ly/2fBeLXW
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For more information on anything from today’s presentation, please contact…
Seyi Verma SEYI.VERMA@DRUVA.COM
Joe Mulenex JOE.MULENEX@EXTERRO.COM
Mike Hamilton MICHAEL.HAMILTON@EXTERRO.COM
Notes de l'éditeur
Hello everyone...My name is Mike Hamilton, I welcome you to today’s webcast, “4 Ways to Cut Your E-Discovery Costs in Half.”
We’ll get started with the webcast in just a moment. First, a few brief reminders:
All the lines have been muted to reduce background noise. We do encourage you to submit questions at any time through your webinar control panel. We will do our best to work those in throughout the discussion.
This webcast is being recorded and will be posted, along with a copy of the slides and additional resources, to Exterro’s website. We will also be sending you a link to those materials later today over email.
We have a couple poll questions incorporated into the discussion today. Answers to those are very insightful for our presenters and help to drive a more meaningful conversation for you so we appreciate your participation.
We also ask that you please stick around after the webcast is over and complete a very short survey. It will pop up on your screen automatically once we close out of the webcast and should only take a minute or so to complete.
Speaker: Mike
Duration: 30 seconds
Recognized as an e-discovery software market “leader” for the third year in row by Gartner in the 2015 Magic Quadrant for E-Discovery Software, Exterro helps Global 2000 organizations manage the e-discovery process smarter. From the earliest stage of a matter, Exterro deliver insight into the critical information that drives winning strategies. Through intuitive project dashboards and flexible workflows, in-house teams enforce control and accountability.
Our second webcast sponsor is Druva. Druva is the leader in cloud data protection and information management, leveraging the public cloud to offer a single pane of glass to protect, preserve and discover information - dramatically increasing the availability and visibility of business critical information, while reducing the risk, cost and complexity of managing and protecting it. Druva’s award-winning solutions intelligently collect data, and unify backup, disaster recovery, archival and governance capabilities onto a single, optimized data set. As the industry's fastest growing data protection provider, Druva is trusted by over 4,000 global organizations and protects over 25 PB of data.
Speaker: Mike
Duration: 2-3 min
Mike’s Speaker Notes:
Now let’s get to the know our webcast panel. I am really looking forward to today’s discussion. Today’s webcast panel is filled with two e-discovery thought leaders who have extensive experience helping legal professionals find ways to streamline their processes and reduce legal spend..
Our first webcast panelist is Joe Mulenex who is the director of solution engineering at ELM Solutions. Joe’s primary focus is to help clients understand how the technology can provide best in class solutions to the pain points they experience in their everyday workflows. Additionally, the Subject Matter Experts on his team work directly with clients to gather insight that will continue to move our applications forward and improve the client experience. Joe has over 8 years in the e-Discovery and Litigation Support world both on the Software side and the Vendor side.
Our second webcast panelist is Seyi Verma, Sr. Product Marketing Manager at Druva. Seyi Verma is a Sr. Product Marketing Manager at Druva. He has over 16 years of experience in product management and marketing, driving initiatives around product launches and positioning for both hardware and software. At Druva he leads product marketing for inSync, the company’s flagship product for protecting and governing data on endpoint devices. He has deep expertise with the challenges enterprises face managing the rising amount of data on endpoint devices and outside of the reach of IT.
And again my name is Mike Hamilton and I will be today’s moderator.
I’d like to thank the panel and all of you in the audience for attending today’s webcast. Please submit any questions you may have during the presentation. I will try my best to work them in during the webcast, time permitting.
Both Exterro and ELM Solutions will be live tweeting throughout the webcast. Please follow along by searching #legalanalytics to see the key takeaways along with additional resources to reference during the webcast.
One more housekeeping item: The commentary and positions discussed by our panelists today are just that, their commentary and positions and do not necessarily reflect the positions and thoughts of the organizations they represent.
Ok, we’ve met our webcast panel, let’s dive right into today’s webcast.
Speaker: Mike
Duration: 30 seconds
Time for topic #1: 10-15 minutes
Before we get into the crux of our presentation, we wanted to give all of you an overview of why it’s become so important to be constantly reassessing your e-discovery process. New obstacles like the growing data volumes, cloud service options, and overwhelming number of mobile devices used by employers make an already complex process, even more complicated and ultimately inefficient for some.
In this section, we will address 3 primary reasons why the e-discovery process is becoming more inefficient in today’s complex legal environment.
Speaker: Seyi, Joe
Duration: 3-4 minutes
The first reason why the e-discovery process is becoming more inefficient is based on the growing data volumes and new data types present in e-discovery. Yes we are talking about big data and big data has tremendous effects on e-discovery - adding to the complexity of it.
As you will read on the screen, the amount of data being produced, where it’s touching and how it’s being used is changing.
Seyi – Some of these stats are pretty staggering, especially when you think about how legal teams are responsible for searching through all this data. How have you seen this trend add inefficiency to e-discovery?
Joe – What are your thoughts?
Speaker: Joe, Seyi
Duration: 3-4 minutes
The second reason why the e-discovery process is becoming more inefficient is manual processes. This piggybacks on reason #1, legal teams are having to preserve, search, collect, process and review more data, making manual processes highly ineffective.
Joe – Let’s focus on the preservation and collection of data. What challenges does a manual process present legal teams when it comes to collecting and processing data?
Seyi – Data is also stored in many different locations. Preserving and collecting that can be tedious if they are connected, correct?
Speaker: Seyi, Joe
Duration: 3-4 minutes
The 3rd and final reason why the e-discovery process is becoming more inefficient is based on the use of old e-discovery software.
Seyi – What are common characteristics of what we considered old or traditional e-discovery software? How does the use of this software make e-discovery inefficient?
Joe – Some organizations are afraid of change and switching software. What are some reasons behind this and what problems can this mentality cause?
Speaker: Mike
Duration: 1 minute
Now that we have outlined reasons why the e-discovery process has become more efficient. Let’s talk about solutions. Legal teams should leverage technology throughout the department to help clear up these inefficiencies.
Legal must begin to realize that they can leverage existing IT solutions to help streamline e-discovery. Existing IT solutions meaning leverage their e-discovery software in combination with their compliance/archiving software to speed up the process, cut costs and become more efficient in e-discovery.
Speaker: Mike
Duration: 30 seconds
We’ve proposed a solution, let’s talk about how this inter-relation between compliance and e-discovery technology can help cut your e-discovery costs in half.
This is where we will spend the meat of this presentation, outlining 4 ways to cut your e-discovery costs in half with technology.
Speaker: Seyi, Joe
Duration: 7-8 minutes
The first ways to cut your e-discovery costs in half with technology is by having data-at-the ready for preservation/collection. No matter what your organization’s information governance policies are, keep everything, strict document retention policies, organizations will eventually at sometime need to access and produce data for e-discovery which will disrupt your IG policies.
Seyi – What does data at the ready mean and how can having data-at-the-ready help streamline preservation/collection activities?
Joe – Seyi did a good job identifying the solution but how do you get there? What tips do you have to start managing your data more effectively?
Seyi – Anything to add?
Poll Question: Do you feel like your information governance program enables you to have data ready for preservation/collection purposes?
Yes
No
Don’t know
Speaker: Seyi
Duration: 2 minutes
Seyi – Let’s give our audience an example of how this would work in practice. Exterro, an e-discovery software provider, has partnered with Druva, an archiving solution, to create a proactive, have data at the ready system. Care to explain.
Speaker: Joe, Seyi
Duration: 7-8 minutes
The second way to cut your e-discovery costs in half with technology is by automating your legal hold/preservation workflows. Legal teams have and probably always wills struggle with preservation based on that there is no bright line indicator when preservation must begin. Making it more imperative than ever to create a defensible preservation process the encompasses
Ease of applying holds across custodians and data sources
Ability to preserve ESI in a forensically sound manner and
Ability to authenticate ESI collected from the relevant data sources
Joe – For organizations with numerous ongoing matters and hundreds of custodians on hold, managing this process sound complicated and time consuming. How can organizations streamline these preservation activities and stop manually tracking these activities?
Seyi – If people followed the first way to cut e-discovery costs by having data at the ready for preservation, then it should enable legal teams to streamline this preservation process, correct?
Joe – For those instances when a legal hold isn’t enough and organizations want to preserve by collection, having a streamlined way to collect that data would help ensure defensibility while saving time and money, right?
Poll Question: How would you currently describe your preservation process?
Manual
Automated
Not sure
Speaker: Seyi, Joe
Duration: 7-8 minutes
Seyi – The third way to cut your e-discovery costs is by analyzing data immediately. What are the benefits of analyzing data earlier in the process?
Joe – the solution we have on the slide is two parts, connecting archiving and e-discovery collection solutions, which enable you to conduct an early data assessment. For now let’s focus on the latter, early data assessment. What is EDA and what is the benefit of connecting your data archive with an EDA solution (don’t have to re-collect, its instaneous, etc.)?
Poll Question: Do you currently use EDA at your organization?
Yes
No
Don’t know
Speaker: Seyi
Duration: 2 minutes
Seyi -- In practice, how does Druva and Exterro work together to ensure data can be analyzed immediately for EDA purposes?
Speaker: Joe, Seyi
Duration: 7-8 minutes
Lets move onto our last way to cut e-discovery costs and this by making successful proportionality claims, which leverages that immediate data analysis we talked about in the prior slides. The only way to make an effective, persuasive proportionality claim is to have metrics or data to support your claim. This data usually will have to showcase why proposed e-discovery parameters are unduly burdensome. The problem is you need access to these metrics quickly before you agree to e-discovery parameters that are disproportionate.
Joe – Tell our audience a little more about what proportionality is and why it’s so important to start making proportionality arguments to reduce costs.
Joe – As I noted, legal teams need to quickly access data to understand if e-discovery parameters are proportional. How can legal teams get access to data faster?
Joe – Anything else to add?
Poll Question – Do you feel your organization has the technology to make persuasive proportionality claims?
Yes
No
Don’t know
Speaker: Seyi, Joe
Duration: 2-3 min
End of webcast
I’ll ask each of you for your key takeaways.
Speaker: Mike
Duration: 1 min
That will conclude our webcast for today.
As a reminder, we will be sending you a link to access the webcast recording, and slides. That email should make it to your inboxes a little later today so look for it.
For more information on anything from today’s presentation, please feel free to contact Antonio or myself. Our email addresses are listed on the screen right now. Should you wish to learn more about Exterro’s e-discovery software suite and how it can help address some of the processes described in the webcast today, please reach out to me directly and I would be happy to get you more information.
As I mentioned at the outset of the webcast, we ask that you stick around once we close out and complete a very short survey that will pop up on your screen automatically.
Thanks everyone for joining us. Have a great rest of your day.