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Data Management
Platform
DMP101 The WHAT, the
HOW & the WHY
on DMP’s
EXAMPLE
TEST CASES
BONUS
2
DATA 101
DMP 101
First things first,
lets talk about data first!
TYPES OF DATA
3
2nd PARTY DATA
Data owned by a
partner but shared with
your organization.
1ST PARTY DATA
Data collected and
owned by your
organization.
PII: Personal Identifiable
Information such as name,
address, email etc.
3rd PARTY DATA
Data generated and owned
by other parties/vendors.
Anonymous: No personal
information linked by cookie
or device ID.
DMP 101
DATA EXAMPLES
4
1st 2nd
3rd
Web
Offline
CRM
Sales
Other
Demo
Other
Ent.
In-Market
Travel
1st A 1st B
DATA GENERATED & OWNED BY
ORGANIZATION
DATA SETS TRADED
BETWEEN PARTNERS
DATA GENERATED & OWNED
BY OTHER PARTIES/VENDORS
DMP 101
COOKIES ID VS. DEVICE ID
5
Each browser on desktop and laptop computers
generates a unique cookie ID.
JANE DOE’S COOKIE IDS JANE DOE’S DEVICE IDS
Each tablet and mobile phone
generate a unique device ID.
DMP 101
6
Cookie ID 21349
Device ID 112
Jane Doe Cookie ID 00148
DMPs store all data at the cookie or device ID level.
There is no Personal Identifiable Information (PII),
but there are hundreds of millions of IDs.
DMP 101
7
DMP 101
DMP 101
Now we are ready
for the DMP
WHAT’S A DATA MANAGEMENT PLATFORM?
8
A DMP is a data warehouse, or software, that ingests, sorts
and stores massive loads of data, taken from a wide range of
first-party, second-party and third-party sources that can be
analyzed and exported.
Audience data points are stored by cookie or device ID in order to
generate audience segments for online targeting.
DMP 101
WHAT’S A DATA MANAGEMENT PLATFORM?
9
A DMP is a data warehouse, or software, that ingests, sorts
and stores massive loads of data, taken from a wide range of
first-party, second-party and third-party sources that can be
analyzed and exported.
Audience data points are stored by cookie or device ID in order to
generate audience segments for online targeting.
DMP 101
HOW DOES A DMP WORK?
10
Site Analytics
Email Database
Offline (CRM)
Partner / Vendor
CMS / Site Optimization /
Personalization
Email Campaign
Display
Video
Mobile
Addressable TV
Data intake
Data Normalization
Segmentation
Tag management
Analytics / Audience InsightsData Providers
1st Party Data
3rd Party Data
DMP
2st Party Data
DMP 101
LET’S SUMMARIZE, A DMP…
11
ANALYTICS
Provides audience insights
powered by 1st and 3rd
party data
INTEGRATES DATA
Anonymously integrates
data streams from multiple
data sources (1st + 3rd
Party Data)
UNIFIES AUDIENCES
Consolidates and unifies
audiences for cross channel
and contextual targeting
xs
ACTIVATION
Create audiences and
activate against specific
segments, cross channel/
cross device and on site.
DMP 101
12
Insights
1
Activation
2
DMP 101
13
By integrating all of these data
sets, richer audience profiles can
be created.
Which allows for greater insights
that can be leveraged to
enhance the web experience,
fuel strategic direction and build
audience segments for targeting
Insights
1
DMP 101
14
By integrating all of these data
sets, richer audience profiles can
be created.
Which allows for greater insights
that can be leveraged to
enhance the web experience,
fuel strategic direction and build
audience segments for targeting
Insights
1
DMP 101
15
Insights
1
DMP 101
16
Insights
1
Hi I’m Adam!
DMP 101
17
Affinities
Watches (Rolex),
High-end clothing,
Golf, Rugby,
Investing, & Rock &
Pop
Ownership
Mercedes E-Class,
iPad, Sony TV
Perrier, Snickers,
musical instruments
(Guitar)
Custom
Avg. Ticket Value
Next pred. Purchase
Suppression Type
Communication
Style
eMail Persona
Last Store Visit
Entertainment
The Voice, True Life,
The Blacklist, FOX
News, Comedy
Site Behavior
Visited X & Y Page
Added X Products to
Cart
Device Engagement
Travel
Business
2-5 nights
Europe,
Canada
Shopping
In-Market for:
Garden Furniture,
Live Theater, Jewelry,
Cookies & Doritos.
Demographics
Male
38
HHI >$100,000
Legal, Management
No children
DMP 101
18DMP 101
19
Insights
1
Activation
2
DMP 101
20
Activation
2
INCREASE EFFICIENCIES
by reducing waste and streamlining
production
REACH NEW AUDIENCES
leverage cross channel audiences and
look-alikes
INCREASE EFFECTIVENESS
through higher conversion, action and
response rates
DMP 101
21
Activation
2
some test cases
Let’s show
DMP 101
MEDIA SUPPRESSION
22
STOP
PURPOSE
Exclude recent purchasers or
audiences with a low
probability to convert
KEY BENEFIT
Reduce media waste and
excessive wear out on all of
your media buys
DMP 101
PERSONALIZATION - SITE SIDE
23
Male + Family
Loyal Customer
Shops for X product
Loves traditional Design
PURPOSE
Leverage 1st and 3rd party
date to provide a more
relevant experience.
KEY BENEFIT
Increase site conversions and
brand affinity due to
personalized content
Male (Single)
New to brand
Shops for Y product
Loves modern Design
DMP 101
PERSONALIZATION - MEDIA
24
Male + Family
Loyal Customer
Shops for X product
Loves traditional Design
Male (Single)
New to brand
Shops for Y product
Loves modern Design
PURPOSE
Leverage 1st and 3rd party
date to provide a more
relevant experience.
KEY BENEFIT
Increase media engagement
and brand affinity due to
personalized content
DMP 101
LOOK-ALIKE MODELING
25
PURPOSE
Leverage first party data to
reach new audiences that
look similar to recent
purchasers
KEY BENEFIT
Increase reach and target
new audiences
1st Party Data
DMP 101
SALES EVENT BUYERS
26
PURPOSE
Leverage 1st party data to
identify Sales Event Buyers and
target audiences that look
similar.
KEY BENEFIT
Provide more contextual
relevant massaging, content
and creative across digital
channels.
1st Party Data
DMP 101
DIGITAL PERSONA DISCOVERY
27
PURPOSE
Leverage 1st and 3rd party
data to refine digital personas
to increase media effectives
and site engagement /
experience
KEY BENEFIT
Increase engagement with
the brand on the right device
DMP 101
RESOURCES
28DMP 101
Forrester Wave™: Data Management Platforms, Q4 2015
(CLICK HERE TO DOWNLOAD)
Data Management Platforms: The 4-1-1 on DMPs
(CLICK HERE TO VIEW)
The Data Management Platform Unleashed (Accenture POV)
(CLICK HERE TO DOWNLOAD)
29
THANK YOU
DMP 101
@eddywiEddy Widerker
30
APPENDIX
DMP 101
WHAT ARE COOKIES?
31
COOKIES
Cookies are small text files that collect certain pieces of information
about online users. Each time a user visits a new website, cookies are
created by the Internet browser and saved onto the user’s computer.
When that user returns to the website, the cookies will help it to
remember certain things, such as what content the user viewed and
which pages they accessed.
FIRST-PARTY COOKIES
First-party cookies are created by the websites we visit directly.
THIRD-PARTY COOKIES
Third-party cookies, also referred to as tracking cookies, are collected
not by the website, but by advertisers.
DMP 101
FROM COOKIES TO USER IDS
USER IDs
Cookies can perform a vast number of functions, however, they
are restricted in size. In order to address this issue, some cookies
now only contain a unique ID. By storing a cookie with a unique ID
on the user’s computer, advertisers and other companies can then
store the rest of the information about the user on their own
systems.
COOKIE SYNCING
Cookies are domain specific, which means those created by one
third-party tracker (e.g. lotame.com) cannot be read by another
third-party tracker (e.g. appnexus.com). For advertisers, this
restricts the potential amount of information they can collect
about a user. Therefore, in order to accurately target an
audience, advertisers need to incorporate user data from various
domains and sources. Advertisers are able to achieve this by
mapping user IDs from one system to another.
Example of how different advertising
platforms map and sync cookies.
DMP 101
COLLECTING USER INFORMATION & MATCHING
33
IT ALL STARTS WITH THE BROWSER
1. A user visits a website that contains an ad.
2. The browser sends an ad request to an ad exchange.
3. The ad exchange sends back the request and creates
a (third-party) cookie.
4. The ad exchange redirects (http redirect) the ad
request to the pixel URL on the DMP’s side, passing the user ID in the URL parameter.
The DMP reads its own cookie, or creates a new cookie, and then saves the user ID
passed from the ad exchange along with its own user ID in the so-called cookie-
matching table.
5. If the sync is bidirectional, the DMP makes the redirect back to the ad exchange,
passing its own ID in the URL parameter. The ad exchange receives this request, reads
its own cookie, and stores the DMP ID along with its own ID in the cookie-matching
table.
6. Now, both the ad exchange and DMP have each other’s’ user IDs in each other’s
databases.
DMP 101

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The DMP 101 - Data Management Platforms Explained

  • 1. Data Management Platform DMP101 The WHAT, the HOW & the WHY on DMP’s EXAMPLE TEST CASES BONUS
  • 2. 2 DATA 101 DMP 101 First things first, lets talk about data first!
  • 3. TYPES OF DATA 3 2nd PARTY DATA Data owned by a partner but shared with your organization. 1ST PARTY DATA Data collected and owned by your organization. PII: Personal Identifiable Information such as name, address, email etc. 3rd PARTY DATA Data generated and owned by other parties/vendors. Anonymous: No personal information linked by cookie or device ID. DMP 101
  • 4. DATA EXAMPLES 4 1st 2nd 3rd Web Offline CRM Sales Other Demo Other Ent. In-Market Travel 1st A 1st B DATA GENERATED & OWNED BY ORGANIZATION DATA SETS TRADED BETWEEN PARTNERS DATA GENERATED & OWNED BY OTHER PARTIES/VENDORS DMP 101
  • 5. COOKIES ID VS. DEVICE ID 5 Each browser on desktop and laptop computers generates a unique cookie ID. JANE DOE’S COOKIE IDS JANE DOE’S DEVICE IDS Each tablet and mobile phone generate a unique device ID. DMP 101
  • 6. 6 Cookie ID 21349 Device ID 112 Jane Doe Cookie ID 00148 DMPs store all data at the cookie or device ID level. There is no Personal Identifiable Information (PII), but there are hundreds of millions of IDs. DMP 101
  • 7. 7 DMP 101 DMP 101 Now we are ready for the DMP
  • 8. WHAT’S A DATA MANAGEMENT PLATFORM? 8 A DMP is a data warehouse, or software, that ingests, sorts and stores massive loads of data, taken from a wide range of first-party, second-party and third-party sources that can be analyzed and exported. Audience data points are stored by cookie or device ID in order to generate audience segments for online targeting. DMP 101
  • 9. WHAT’S A DATA MANAGEMENT PLATFORM? 9 A DMP is a data warehouse, or software, that ingests, sorts and stores massive loads of data, taken from a wide range of first-party, second-party and third-party sources that can be analyzed and exported. Audience data points are stored by cookie or device ID in order to generate audience segments for online targeting. DMP 101
  • 10. HOW DOES A DMP WORK? 10 Site Analytics Email Database Offline (CRM) Partner / Vendor CMS / Site Optimization / Personalization Email Campaign Display Video Mobile Addressable TV Data intake Data Normalization Segmentation Tag management Analytics / Audience InsightsData Providers 1st Party Data 3rd Party Data DMP 2st Party Data DMP 101
  • 11. LET’S SUMMARIZE, A DMP… 11 ANALYTICS Provides audience insights powered by 1st and 3rd party data INTEGRATES DATA Anonymously integrates data streams from multiple data sources (1st + 3rd Party Data) UNIFIES AUDIENCES Consolidates and unifies audiences for cross channel and contextual targeting xs ACTIVATION Create audiences and activate against specific segments, cross channel/ cross device and on site. DMP 101
  • 13. 13 By integrating all of these data sets, richer audience profiles can be created. Which allows for greater insights that can be leveraged to enhance the web experience, fuel strategic direction and build audience segments for targeting Insights 1 DMP 101
  • 14. 14 By integrating all of these data sets, richer audience profiles can be created. Which allows for greater insights that can be leveraged to enhance the web experience, fuel strategic direction and build audience segments for targeting Insights 1 DMP 101
  • 17. 17 Affinities Watches (Rolex), High-end clothing, Golf, Rugby, Investing, & Rock & Pop Ownership Mercedes E-Class, iPad, Sony TV Perrier, Snickers, musical instruments (Guitar) Custom Avg. Ticket Value Next pred. Purchase Suppression Type Communication Style eMail Persona Last Store Visit Entertainment The Voice, True Life, The Blacklist, FOX News, Comedy Site Behavior Visited X & Y Page Added X Products to Cart Device Engagement Travel Business 2-5 nights Europe, Canada Shopping In-Market for: Garden Furniture, Live Theater, Jewelry, Cookies & Doritos. Demographics Male 38 HHI >$100,000 Legal, Management No children DMP 101
  • 20. 20 Activation 2 INCREASE EFFICIENCIES by reducing waste and streamlining production REACH NEW AUDIENCES leverage cross channel audiences and look-alikes INCREASE EFFECTIVENESS through higher conversion, action and response rates DMP 101
  • 22. MEDIA SUPPRESSION 22 STOP PURPOSE Exclude recent purchasers or audiences with a low probability to convert KEY BENEFIT Reduce media waste and excessive wear out on all of your media buys DMP 101
  • 23. PERSONALIZATION - SITE SIDE 23 Male + Family Loyal Customer Shops for X product Loves traditional Design PURPOSE Leverage 1st and 3rd party date to provide a more relevant experience. KEY BENEFIT Increase site conversions and brand affinity due to personalized content Male (Single) New to brand Shops for Y product Loves modern Design DMP 101
  • 24. PERSONALIZATION - MEDIA 24 Male + Family Loyal Customer Shops for X product Loves traditional Design Male (Single) New to brand Shops for Y product Loves modern Design PURPOSE Leverage 1st and 3rd party date to provide a more relevant experience. KEY BENEFIT Increase media engagement and brand affinity due to personalized content DMP 101
  • 25. LOOK-ALIKE MODELING 25 PURPOSE Leverage first party data to reach new audiences that look similar to recent purchasers KEY BENEFIT Increase reach and target new audiences 1st Party Data DMP 101
  • 26. SALES EVENT BUYERS 26 PURPOSE Leverage 1st party data to identify Sales Event Buyers and target audiences that look similar. KEY BENEFIT Provide more contextual relevant massaging, content and creative across digital channels. 1st Party Data DMP 101
  • 27. DIGITAL PERSONA DISCOVERY 27 PURPOSE Leverage 1st and 3rd party data to refine digital personas to increase media effectives and site engagement / experience KEY BENEFIT Increase engagement with the brand on the right device DMP 101
  • 28. RESOURCES 28DMP 101 Forrester Wave™: Data Management Platforms, Q4 2015 (CLICK HERE TO DOWNLOAD) Data Management Platforms: The 4-1-1 on DMPs (CLICK HERE TO VIEW) The Data Management Platform Unleashed (Accenture POV) (CLICK HERE TO DOWNLOAD)
  • 31. WHAT ARE COOKIES? 31 COOKIES Cookies are small text files that collect certain pieces of information about online users. Each time a user visits a new website, cookies are created by the Internet browser and saved onto the user’s computer. When that user returns to the website, the cookies will help it to remember certain things, such as what content the user viewed and which pages they accessed. FIRST-PARTY COOKIES First-party cookies are created by the websites we visit directly. THIRD-PARTY COOKIES Third-party cookies, also referred to as tracking cookies, are collected not by the website, but by advertisers. DMP 101
  • 32. FROM COOKIES TO USER IDS USER IDs Cookies can perform a vast number of functions, however, they are restricted in size. In order to address this issue, some cookies now only contain a unique ID. By storing a cookie with a unique ID on the user’s computer, advertisers and other companies can then store the rest of the information about the user on their own systems. COOKIE SYNCING Cookies are domain specific, which means those created by one third-party tracker (e.g. lotame.com) cannot be read by another third-party tracker (e.g. appnexus.com). For advertisers, this restricts the potential amount of information they can collect about a user. Therefore, in order to accurately target an audience, advertisers need to incorporate user data from various domains and sources. Advertisers are able to achieve this by mapping user IDs from one system to another. Example of how different advertising platforms map and sync cookies. DMP 101
  • 33. COLLECTING USER INFORMATION & MATCHING 33 IT ALL STARTS WITH THE BROWSER 1. A user visits a website that contains an ad. 2. The browser sends an ad request to an ad exchange. 3. The ad exchange sends back the request and creates a (third-party) cookie. 4. The ad exchange redirects (http redirect) the ad request to the pixel URL on the DMP’s side, passing the user ID in the URL parameter. The DMP reads its own cookie, or creates a new cookie, and then saves the user ID passed from the ad exchange along with its own user ID in the so-called cookie- matching table. 5. If the sync is bidirectional, the DMP makes the redirect back to the ad exchange, passing its own ID in the URL parameter. The ad exchange receives this request, reads its own cookie, and stores the DMP ID along with its own ID in the cookie-matching table. 6. Now, both the ad exchange and DMP have each other’s’ user IDs in each other’s databases. DMP 101