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Welcome to
   500 Startups
Design a Healthy Startup: Prevent Burn Out
health




Individual    Team   Company   Environment
So how do I Design a
 Healthy Startup?


• f (values, behavior, culture) = ?
What do I mean
    by Values?

• Real company values are the
  behaviors and skills that we
  particularly value in fellow employees
What do I mean
    by Values?

• The real company values, as opposed
  to the nice-sounding values, are
  shown by who gets rewarded,
  promoted, or let go
What do I mean
    by Culture?
• “the pattern of beliefs and
  expectations, or norms, that if widely
  shared and strongly felt can
  powerfully shape the attitudes and
  behaviors of people and groups”
  - Bob Sutton
health




Individual        Team        Company        Environment
 f (v, b, c)    f (v, b, c)    f (v, b, c)     f (v, b, c)
Values                            Behavior            Culture
Design
Data
Distribution
“Fun at All Costs”
“The Network”
Family style community
Authentic, *real*, Human-Centered
Learn & educate
Creative & Iterative Environment
Ridiculously helpful &
awareness of others
Diversity
Openness, Radical Collaboration
“Prototype everything” Culture of
Prototyping


                                               PRIVATE: NOT FOR DISTRIBUTION
Values                            Behavior                                Culture
Design
Data
Distribution
“Fun at All Costs”
“The Network”
Family style community
Authentic, *real*, Human-Centered
Learn & educate
Creative & Iterative Environment    Jennifer notices that her desk is
                                    uncomfortably blocking another            Things are movable &
Ridiculously helpful &              person, has a conversation, & re-         change in our space
awareness of others                 arranges things
Diversity
Openness, Radical Collaboration
“Prototype everything” Culture of
Prototyping


                                                                   PRIVATE: NOT FOR DISTRIBUTION
Values                            Behavior                                  Culture
Design
Data
Distribution
“Fun at All Costs”
“The Network”
Family style community
Authentic, *real*, Human-Centered
Learn & educate
Creative & Iterative Environment    Paul notices that John doesn’t wash    Everyone is cleanly. Don’t make
                                    his dishes, loads them in the          others clean after you, there’s no
Ridiculously helpful &              dishwasher, runs a cycle, then tells
awareness of others                                                        maids here.
                                    John to clean his dishes.
Diversity
Openness, Radical Collaboration
“Prototype everything” Culture of
Prototyping


                                                                   PRIVATE: NOT FOR DISTRIBUTION
Team Discussion
• What are unhealthy behaviors you,
  your team, or company are doing?
• What can you do to prevent those
  unhealthy behaviors?
• Assign some a responsibility to each
  person to do 1 thing to promote
  healthy behaviors in your startup?

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Design a Healthy Startup: Prevent Burn Out Intro

  • 1. Welcome to 500 Startups Design a Healthy Startup: Prevent Burn Out
  • 2.
  • 3. health Individual Team Company Environment
  • 4. So how do I Design a Healthy Startup? • f (values, behavior, culture) = ?
  • 5. What do I mean by Values? • Real company values are the behaviors and skills that we particularly value in fellow employees
  • 6.
  • 7. What do I mean by Values? • The real company values, as opposed to the nice-sounding values, are shown by who gets rewarded, promoted, or let go
  • 8.
  • 9.
  • 10. What do I mean by Culture? • “the pattern of beliefs and expectations, or norms, that if widely shared and strongly felt can powerfully shape the attitudes and behaviors of people and groups” - Bob Sutton
  • 11. health Individual Team Company Environment f (v, b, c) f (v, b, c) f (v, b, c) f (v, b, c)
  • 12. Values Behavior Culture Design Data Distribution “Fun at All Costs” “The Network” Family style community Authentic, *real*, Human-Centered Learn & educate Creative & Iterative Environment Ridiculously helpful & awareness of others Diversity Openness, Radical Collaboration “Prototype everything” Culture of Prototyping PRIVATE: NOT FOR DISTRIBUTION
  • 13. Values Behavior Culture Design Data Distribution “Fun at All Costs” “The Network” Family style community Authentic, *real*, Human-Centered Learn & educate Creative & Iterative Environment Jennifer notices that her desk is uncomfortably blocking another Things are movable & Ridiculously helpful & person, has a conversation, & re- change in our space awareness of others arranges things Diversity Openness, Radical Collaboration “Prototype everything” Culture of Prototyping PRIVATE: NOT FOR DISTRIBUTION
  • 14. Values Behavior Culture Design Data Distribution “Fun at All Costs” “The Network” Family style community Authentic, *real*, Human-Centered Learn & educate Creative & Iterative Environment Paul notices that John doesn’t wash Everyone is cleanly. Don’t make his dishes, loads them in the others clean after you, there’s no Ridiculously helpful & dishwasher, runs a cycle, then tells awareness of others maids here. John to clean his dishes. Diversity Openness, Radical Collaboration “Prototype everything” Culture of Prototyping PRIVATE: NOT FOR DISTRIBUTION
  • 15. Team Discussion • What are unhealthy behaviors you, your team, or company are doing? • What can you do to prevent those unhealthy behaviors? • Assign some a responsibility to each person to do 1 thing to promote healthy behaviors in your startup?