The document outlines the France Living Labs Initiative and its working groups, including the Design & Living Lab working group led by Isabelle Verilhac, and provides examples of two French living labs, the Design Creative City Living Lab in Saint-Etienne and the e-care Living Lab in Grenoble, that are partners in the IDeALL European project.

1. France Living Labs Initiative
Design & Living Lab (D2L)
Working Group
Brigitte Trousse, F2L Présidente
Isabelle Verilhac, D2L WG Leader
27/01/2014
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2. Plan
1. France Living Labs (F2L)
2. Design & Living Lab Working Group
3. F2L IDeALL Partners
4. IDeALL Supporting Partners
5. Examples from F2L Living Labs
2

3. 1. France Living labs
• 2012: creation of an 1901 association with 21 living labs founding
members.
• To day after the 7th ENoLL wave the french network is composed
of more than 50 living Labs.
Objectives of F2L
• To support operations of its members,
• To animate the network, promoting the concept of living lab,
supporting the sharing of methods and tools,
• and to promote the ENoLL label and the Living lab approach by
organizing various events and to finally contributing to the maturity
of Living Labs.
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4. 1. France Living labs
• Paris, February 2013: Signature of « Memorandum Of
Understanding » (MoU) between France Living Labs and
ENoLL
http://www.openlivinglabs.eu/news/enhanced-cooperationbetween-enoll-and-france-living-labs-f2l
• St Etienne, March 2013: Partner of the Conference
« Design & Innovation » at the International Biennale
Design
• Nice, June 2013: Partner of Innovative City Convention, Coorganisation with Inria of a workshop « Co-creation with
users of services of territories of to morrow ».
For free registration,
contact presidence@france-livinglabs.fr
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5. 2. France Living Labs
Creation of a Working Group
on Design & Living Lab (D2L)
Leader: Isabelle Verilhac
Members: 14 living labs
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6. D2L WG: Sharing methodologies and
experimentations
2013
• March 15th: First workshop at F2L meeting during the
Biennal Internationale conference on Design
• March 15th: Participation to the round table at « Design
and Living Labs » during the Biennal International
Conference, Saint-Etienne
2014
• March: Conference call in march for preparing the event
of june
• June 25-26: Organisation of a F2L workshop on « Designdriven innovation by Living Labs to co-create smart cities »
at Innovative City Convention (Nice)
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7. 3. IDeALL Partners
2 living Labs as IDeALL partners:
• Design Creative City Living Lab – Cité du Design (St Etienne)
• E-care Living Lab, MedicAlps (Grenoble)
 13 F2L IDEALL supporting partners (including
F2L) among the 31 LLs (nearly 50%)
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8. F2L IDeALL partners
• A. Design Creative City - Living Lab - Cité du
design (St Etienne) – Isabelle Verilhac
• B. e-care Living Lab – Medic@lps (Grenoble) –
Séverine Lebreton
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9. A. Design Creative City - Living Lab
Saint-Etienn
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10. Three expert entities:
ESADSE, Biennale and Cité du design
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11. A creative innovative area 11 250 m²
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12. International networks
• ENoLL (European Network of Living Labs)
• EIDD Design for All Europe
• Design For All Foundation
• BEDA (Bureau of European Design Associations)
• UNESCO Creative Cities Network
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13. University of Lapland
European Networks:
- ENoLL
- ESoCE-NET
Laurea University of
Applied Sciences
Design Innovation
Centre Latvia
Cité du Design
ARDI
E-Care
Slovakia Design
Center
Design For All
Foundation
Citilab
Financed
by DG
Enterprise
and Industry
Design for user-centred innovation at the European scale
European project IDeALL , Integrated Design for All in Living lab
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14. Innovation with uses service offer from the
Cité du design for SME’s and public entities
Directe participation of the users
in the co creation process
Participative
Co creation
Concept
Co création
Needs of
users
known
Needs of users
not known
User
experience
Uses
exploration
Indirect participation of users
in co creation process
27/01/2014
14

15. Design and Enterprises
Promoting the design’s benefits
Supporting the first design command
User-centred innovation / Living Lab
15

16. Research program
Example: “reducing fuel poverty” with Ministry of Housing and
and PACT Loire (social housing management association)
2008-2012
16

17. B. e-care Living Lab – Medic@lps
Grenoble
27/01/2014
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18. e-Care Living Lab objectives
 To promote the Living Lab approach in the healthcare sector through an
operational co-creation platform for the uptake of healthcare innovative
solutions
 To be at the interface between care organization (patient follow-up) and
technical procedure (related medical device)
 To develop a territorial user-driven approach of innovative care solutions
in the three following major pathologies:
1. Cancer
2. Chronic diseases and diseases of ageing people
3. Neurological diseases and handicap
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19. From a user centric model to a user driven
Medical
team
Patient
Medical
team
Companies
Academic
centres
« user-centric »
model
Companies
Academic
centres
« user-driven »
model
19

20. Idea – Concept – Products - Services
Health Market Access: beyond innovation, milestones to
get over …
Studies on organisation
impact
Business models
Studies on medical
benefit
Clinical trials
& ICT trials
Regulatory/ Official
Recognition/
Reimbursement
Co-creation
Prototyping
Evaluation
Assessment
Time To Market
Exploitation
20

21. e-Care Living Lab Case Studies: IDeALL
IDeALL (Integrating Design for All in Living Labs)
5 countries , 11 partners
Aim: to connect two user-centered communities – Living Labs and Design for
All professionals.
Role of e-Care Living Lab: evaluate the added value provided by a project
engineering methodology combining both design and e-Care Living Lab
approaches in terms of medical risk management (acceptability, usability)
from the end-user point of view but also from the medical practitioner point
of view.
21

22. e-Care Living Lab Case Study: Teleassistance-New Generation
Funded by National Agency for Services
To People "Technological Innovation and
diversification of services to people"
Aim: to upgrade a service "tele
assistance" which is not responding to
user’s needs and very expensive for what
it offers
 Experimentation in real life conditions in the
city of Bourgoin Jallieu
 Specific developments: adaptation to care
services and accompanying measures for
care givers to get over this technological gap
22

23. 4. France Living Labs
13 IDeALL Supporting Partners
•
•
•
•
•
•
•
•
•
•
•
•
•
La Fabrique du Futur
ImaginLab (ex-Levier LL)
University of Reunion Island Living Lab
Laval Virtual Reality City LLAB (LVRC)
Fondaterra
Erasme, Parc d'Activités innovantes
Living Lab Innov labs – la Cantine by TVT Innovation
Integrative usage Lab - Lutin (Living lab de la cité des sciences à Paris)
I-Care Cluster -e-care pilot
France Living Labs
Silicon sentier LLAB
Living Lab ActivAgeing
ICT Usage Lab
23

24. 5. Illustrations from 5 Living Labs
A. Living Lab Innov labs – la Cantine by TVT
Innovation (Toulon)
B. ICT Usage Lab (Sophia Antipolis)
C. Integrative Usage Lab: Lutin - Living lab
(Paris)
D. Lorraine Smart Cities Living Lab (Nancy)
E. ActiveAgeing (Troyes)
24

25. A. Living lab Innov labs – la Cantine
by TVT Innovation (Toulon)
DESIGNER EN RESIDENCE
Catherine Fekrane
25

26. OBJECTIVES
• Introduce design as a tool for new innovations, more user-oriented and less
final object oriented, seems to us crucial for developing dynamics on the
Provence Côte d’Azur regional territory
• Setting a pilot entitled « Designer en résidence » between november 2010
and june 2011.
• Co-funded by the Regional Council Provence – Alpes - Côte d’Azur via a
partnership with the ENSCI-Les Ateliers.
• Objectives
– To make aware enterprises to design, via the organisation of mensual events: « les
Rendez-vous du design »
– To support volonteer enterprises in the formulation of a design approach (with the
priority the service design) for an operational recommendations, via the free
support of a designer en residence at Toulon.
26

27. The Progress
A survey was realized with companies accompanied by TVT
innovation who took into account:
- The interest of the Design for companies
- The possible degree of implications of these companies
A questionnaire was then proposed to them to validate their
interest and their degree of appreciation of the Design
Participating companies :
–
–
–
–
NUMVISION
ENNOVIA
PANIERS DAVOINE
MAISON DU NUMERIQUE
27

28. 28

29. 29

30. B. ICT Usage Lab
(Sophia Antipolis)
Brigitte Trousse (Inria) & Alain Zarli (CSTB)
http://www.ictusagelab.fr/
1st Living Lab in France labelled by the European Network of Living Labs
ENoLL (2006) www.ictusagelab.fr
 Territory: France - Region Provence Alpes - Côte d’Azur (PACA), mainly
the riviera coast (Nice, Antibes and Sophia Antipolis …)
 Founding members : INRIA, CSTB, Orange Labs, University of Nice
Sophia Antipolis
 Objective : co-creation with users of services of territories of to
morrow, user-driven innovation
 Topics: Mobility, Smart cities, Health and Well being, Environment,
Intelligent Building
 Principle: studying user experience, interdisciplary approach SHS-ICT
30

31. Examples of Experimental Projects
Around 10 current projects (ECOFFICES, FIREBALL, ELLIOT, ECOFAMILIES, ..)
Two examples
Energy:
ECOFAMILIES Project, co-designing with citizen the interfaces (HCI) of an application
related to their needs in terms of energetical cosommation management
-> Involvement of 30 families
Environment – Pollution
FP7 ICT ELLIOT project : Green Services Use case
 involvment of 57 citizens/professionnals
(data consumers/producers )
 Use of 13 mobile and fixed citizen sensors
31

32. - Energy awareness
In the residential sector
- Co-design of user
interfaces
32

33. Green Services Use Case
• Environment sensing
– Air quality
– Noise
Knowledge
•Increase awareness on IoT paradigm
•Update knowledge on the impact of air
quality in daily lives
Social
•Generate enthusiasm for IoT based services
•Create/Improve interest for air quality
measurement
•Provide trustful services
•Foster citizen involvement in air quality
measurement
•Encourage collaborative tagging and
information sharing
• For sustainable mobility
And Health/Well being Business
•Provide robust, relevant and customised environmental
information
•Provide easy to use and engaging green services
•Change citizen behaviour towards a more sustainable lifes
•Respect citizen privacy and confidentiality
33

34. Living Lab
Experiential Design Approach
A concurrent engineering approach based on stakeholders’input
Exploration
Evaluation
Co-creation
Experimentation
- 34

35. Co-creation Workshop:
Health &Well Being
Aloha!
GenIot
Story boarding
Smart object
& service design
35

36. Citizen Sensors
and equiped City MIA
Smart Citizen prize
36

37. C. INTEGRATIVE USAGE LAB (IUL: LUTIN)
Charles Tijus & Gerard Kubryk
IUL LUTIN Living Lab -- City of Science – Paris -- France
COGNITIVE DIGITAL TECHNOLOGIES
The design for all of smart things
27/01/2014
http://www.lutin-userlab.fr
37

38. INTEGRATIVE USAGE LAB (IUL: LUTIN)
A living lab dedicated to user-based
conception of innovative devices
• Media / Creativity
. HD, 3D
. Virtual world,,
. Video-Games, serious games
. Brain computing
. Smart
clothes
. Smart Home
The design of Internet of Things
.…
38

39. The design for all of smart clothes
Clothing and accessories
Interactive Exploration of the
smart dressing of the body
we could interact with our clothes ....
HOMO TEXTILUS
27/01/2014
Programme
Sociétés Innovantes
Edition 2011
39

40. PARTNERS
HOMO
TEXTILUS
Hussein Chalayan
40

41. The design for all of smart homes
The
S H A L L
mart
ome
mbient
iving
ab
project
An apartment dedicated to basic research on elderly smart homes, to applied research on technologies
of Digital Life for ageing, and mostly to usage tests of industrial innovations for seniors.. 41

42. INTEGRATIVE USAGE LAB (IUL: LUTIN)
http://www.lutin-userlab.fr/
42

43. D. Lorraine Smart Cities
Living Lab (Nancy)
Collaborative Design for Urban
Projects
Example:
Project La Fabrique Nancy Grand Cœur
Laure Morel, Pr. - Laurent Dupont, PhD. Ing.
l.dupont@univ-lorraine.fr
27/01/2014
43

44. Founder member
Research
Team
Resources Center on
Innovation & usages
Innovative
ventures
Incubator
Partners & user
communities
(depend on projects)
LORRAINE SMART CITIES
LIVING LAB
From ideation to incubation.
With ERPI laboratory, this Living Lab develops
tools, skills and methodologies dedicated to the
implementation
and
the
evaluation
of
collaborative innovation
Two platforms allow to improve concepts and
turn ideas into social / economical development
44

45. LSC LL Principe
Apply tools and methodologies to mobilize actors with collaborative
processes (particularly users, consequently citizens) in the different stages
of new product development, resting on triptych:
Reseach
Usage tests
Demonstrator
Turn industrial or urban Issues into
scientific issues based on Socioeconomic context
Incubation
Create SocioEconomic Values
Triptych in the service of the citizens of Lorraine for the development of the territory
45

46. Lorraine Smart Cities Living Lab
Region of
Lorraine
Investors
University / laboratories
Metz
Metropole
Local
authorities
Grand
Nancy
Businesses
Users / Citizens
Provide
Social networks
BOARD
PILOTAGE
Univ Lor, Promotech CEI, Institutional
and socio-economic representatives.
- Strategy
- Project propositions
- Budget
Governance by
projects:
Ad hoc – with users
Panels /
Experimental ground
University
experimental
platforms
Platform of ventures
incubation
SCIENTIFIC COUNCIL
UL, local or international
researchers /Specialists/ Experts,
Industries-R&D)
- Prospective
- Technologic strategy
- Project validation
Venture Co-creators / users /
new entrepreneurs /
researchers / ventures
(clusters, SME, Industries)
Communicatio
n
Financial
engineering
Financial
resources
46

47. Design of Urban Space
Working on a moke-up (2011)
47

48. Design and mobility (2012- 2013)
Approaches « Design for the co-creation (via le GSI Lab) of
the mobility station
- Agencement Mobility Station
- Localisation in the space / Access
Lorraine Smart Cities : design / develop / test via usage
48

49. E. ActivAgeing Living Lab (Troyes)
Development of home-based social
and healthcare solutions for the
elderly using participatory design
Dimitri Voilmy – Jacques Duchêne
49

50. Experimentation with innovative
technologies in realistic cases
Quantified self : Use studies, end-user needs and motivations, assessment
Radar Doppler
Walking speed
Grip-ball
Prehension force
+ Contextual evaluation
Phone
Pèse-personne
Physical activity
Weight
Balance quality
Walking quality
HCI
Easy to use
Adapted to use
Questionnaire
Exhaustion
Declared activity
50

51. Understand social interactions
and social practices
Behavioral Analysis based on Videography, survey & tests
Rapid Prototyping
User experience,
usability testing
Of social sensor devices
 Well living and nutrition
51

52. Health and autonomy of the elderly
The analysis of topic/activity
Motivation
Action
Feedback
For studies of social
games at home
 Gamification: Engagement loops
52

53. 5. Conclusions
• France living Labs : an active french community
on Design & Living labs
• 50% of the IDEaLL supporting partners (category
living labs) are French Living Labs
• Original approaches in terms of service design
Agenda: France Living Labs Workshop « Design &
Living Labs » at Innovative City Convention, Nice,
24-26 June
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54. Thank you
www.france-livinglabs.fr
France Living Labs
Domaine de Voluceau, BP105
78150 Rocquencourt
France
Email: presidence@france-livinglabs.fr
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