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SURVIVOR
FUNDRAISING MOUNTAIN

photo by AlphaTangoBravo / Adam Baker
SURVIVOR
FUNDRAISING MOUNTAIN

by glenn

Introduction
Strategies
Tactics
Traps
Now What?
#FGWebinar
 
	
  
	
  

Partnerships with more than 1,400 nonprofits in North America
Raised $4 billion
200 associates nationwide
We help clients improve results by building passionate and
loyal donors. We do that through better messaging, digital
integration, and multi-channel fundraising strategies

by glenn

3

#FGWebinar
SURVIVOR
FUNDRAISING MOUNTAIN

Adventure Awaits....

by glenn

#FGWebinar

4
STRATEGIES
photo byAfghanistanMatters

5
strat-e-gy: noun. a careful plan or method for
achieving a particular goal usually for a long
period of time

photo by paulhami

6

#FGWebinar
Strategy at 10,000 Feet
See the big picture
Identify overall goals
Ask: What will you do that will set
you up for sustainable success?

photo by paulhami

7

#FGWebinar
Strategy is NOT...

Email
Facebook
SEM
Retargeting
Content
Etc...

photo by paulhami

8

#FGWebinar
AWARENESS
ENGAGEMENT
DONATION
RETENTION

photo by paulhami

9

#FGWebinar
Prepare for Fundraising Mountain
External:
Identify your donors
Identify potential donors
Identify trends
Internal:
Identify clear roles
Establish KPIs
Document

photo by Al_HikesAZ

10

#FGWebinar
TACTICS
photo by neil alejandro

11
Considerations:
Humans
Technology
Tactics
Tools
Scorecard

photo by stanchow

12

#FGWebinar
Campaigns:
Giving Tuesday
Holiday Appeals
Year End Appeals

photo by stanchow

13

#FGWebinar
Tactical List:
Email
Mobile Giving
Social Media
Retargeting
Website
Donation Pages
Integration

photo by stanchow

14

#FGWebinar
Start the trek!

FUNDRAISING
MOUNTAIN

photo by moroccan_spirit

15

Less Risk

More Risk
Less Risk
Email
Home Website Banners
Social Media
Search Marketing
Considerations:
Content
Frequency
Segmentation
Acknowledgement
photo by JefferyTurner

16

#FGWebinar
Pros:
Battle Tested
Historical Data
Expected

Cons:
Money Left on the Table
Limited Reach
Ignore Donor Prefs

photo by JefferyTurner

17

#FGWebinar
More Risk
Mobile Giving
Retargeting & Display
Content Marketing

Considerations:
Content
Learning Curve
Segmentation
Revenue Tracking
photo by Rich Moffitt

18

#FGWebinar
Pros:
Omni-Channel Presence
Early Mover Advantage
Campaign Reinforcement

Cons:
Time
Less Historical Data
Higher Entry Barrier
Tricky Tracking
photo by Rich Moffitt

19

#FGWebinar
Holiday Appeals
Start Early
Holidays to Cultivate and Convert
Peer to Peer
Reinforce Campaign Across Channels

photo by subflux

20

#FGWebinar
December 31
FUNDRAISING
MOUNTAIN

Send or #Fail
Test for Frequency
Express Urgency
Mention Tax Break

photo by www.metaphoricalplatypus.com

21

#FGWebinar
TRAPS
photo by oswaldism.de

22
Trap 1: Ignoring Data
Daily Time Spent Online By Age:
50-61: 5 hours, 42 minutes
62-75: 4 hours, 36 minutes
39% used mobile devices to
access digital content
Source: McAfee, “Fifty Plus Booms Online,” 2013

photo by benedict.adam

23

#FGWebinar
Preferred Nonprofit Communication Channel Mix (Ages 18-29)

5%

7%

6%
14%

Email
Mail
Social Network
Telephone
Text Message
Other

47%

TM

22%

photo by benedict.adam

Source: DonorGraphics, 2013

24

#FGWebinar
Preferred Nonprofit Communication Channel Mix (Ages 65+)

1% 6%
4%
1%

Email
Mail
Social Network
Telephone
Text Message
Other

31%

57%

photo by benedict.adam

TM

Source: DonorGraphics, 2013

25

#FGWebinar
Trap 2: No “And Then What” Thinking

Send Email
Get Facebook Likes
Get More Donors
Create Memes
photo by _rockinfree

Ok..and then what?

26

#FGWebinar
Trap 3: Tactics that Don’t Support Strategy

Photo by Michael Hodge

27

#FGWebinar
Trap 3: Tactics that Don’t Support Strategy

Example: A strategy to acquire more mobile
donors, but no mobile optimized website or
donation page

Photo by Michael Hodge

28

#FGWebinar
photo by Smabs Sputzer

29

#FGWebinar
Keep to Strategy, Change Tactics
photo by Smabs Sputzer

30

#FGWebinar
NOW WHAT?
photo by mckaysavage

31
The End is Really the Beginning!

photo by Paxson Woelber

32

#FGWebinar
Continue Relationship
Converting to Sustainers
Get Ready for Next Year
Create 12, 24, and 36 Month Plans

photo by akunamatata

33

#FGWebinar
Look at Where You’ve Been
Celebrate Your Success
Learn
Document (because people change jobs)

photo by jonathanpercy

34

#FGWebinar
SU

VOR
RVI

D!
RE
UE
NQ

G
ISIN
RA
UND
F

CO

IN
UNTA
MO

photo by overgraeme

35

#FGWebinar
SURVIVOR
FUNDRAISING MOUNTAIN

www.FirstGiving.com
@FirstGiving
www.Grizzard.com
@GrizzardComm
Jeremy Haselwood
@JeremyHaselwood

36
Images used in presentation are authorized under creative commons of the credited Flickr users.

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