SlideShare une entreprise Scribd logo
1  sur  26
Télécharger pour lire hors ligne
teach us about customer support.
12 Things Disney & Pixar
1. Being prepared never
hurt anyone.
Darling,
luck favors the
prepared.
2. It never hurts to let your
customers know that you’re there
for them. Even if it’s not in song.
You’ve got a
friend in me.
3. It doesn’t matter how small the
surprise is; it’s the thought that
matters.
Sometimes,
the smallest
things take
up the most
room in your
heart.
4. Spread love everywhere you
go and good things shall follow.
I’ve just met you
and I love you.
5.Put yourself in your
customers’ shoes…
If you walk the
footsteps of a
stranger, you’ll
learn things you
never knew.
6.And when worried customers
get in touch with you, nothing
works as well as…
You will be
alright. There
there.
7.When the going gets tough,
the tough don’t get going…
Just keep swimming.
Just keep swimming.
Just keep swimming.
8.A shake-it-off jam can
work wonders.
Hakuna Matata
for the rest of your
days.
9. And the next time you screw up,
just remember…
Oh yes! The past
can hurt. But the
way I see it, you
can either run
from it or learn
from it.
10. Be your own cheerleader.
Remember, you’re
the one who can
fill the world with
sunshine.
11. Facing the wrath of your
customers might get you
down like…
My team and I
are all gonna have
a good cry.
12. But in the end, you’ll realize it
was all worth it. Because…
Some people are
worth melting for.
“Behind every slideshare is a great
blogpost”.
How to support during the holiday
season like a boss
https://medium.com/@freshdesk/how-to-
support-during-the-holiday-season-like-a-
boss-2a0e8fb5071#.8cbmtwm0u

Contenu connexe

Tendances

7 Ways Soft-Skills Power Organizational Performance
7 Ways Soft-Skills Power Organizational Performance7 Ways Soft-Skills Power Organizational Performance
7 Ways Soft-Skills Power Organizational PerformanceBambooHR
 
10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer Experience10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer ExperienceYuan Wang
 
The Benefits of Doing Nothing
The Benefits of Doing NothingThe Benefits of Doing Nothing
The Benefits of Doing NothingINSEAD
 
Discover The Top 10 Types Of Colleagues Around You
Discover The Top 10 Types Of Colleagues Around YouDiscover The Top 10 Types Of Colleagues Around You
Discover The Top 10 Types Of Colleagues Around YouAnkur Tandon
 
Productivity Facts Every Employee Should Know
Productivity Facts Every Employee Should KnowProductivity Facts Every Employee Should Know
Productivity Facts Every Employee Should KnowRobert Half
 
What Happens After You Get A New Lead?
What Happens After You Get A New Lead?What Happens After You Get A New Lead?
What Happens After You Get A New Lead?Drift
 
The Art of the Presentation
The Art of the PresentationThe Art of the Presentation
The Art of the PresentationJeffrey Stevens
 
Benefits of drinking water
Benefits of drinking waterBenefits of drinking water
Benefits of drinking waterEason Chan
 
Why You Need Someone Like me on Your Project
Why You Need Someone Like me on Your ProjectWhy You Need Someone Like me on Your Project
Why You Need Someone Like me on Your ProjectÉtienne Garbugli
 
25 Need-to-Know Marketing Stats
25 Need-to-Know Marketing Stats25 Need-to-Know Marketing Stats
25 Need-to-Know Marketing Statscontently
 
11 Things Healthy People Do Every Morning
11 Things Healthy People Do Every Morning11 Things Healthy People Do Every Morning
11 Things Healthy People Do Every MorningEason Chan
 
FFEA 2016 -10 Website Mistakes Even Great Marketers Can Make
FFEA 2016 -10 Website Mistakes Even Great Marketers Can MakeFFEA 2016 -10 Website Mistakes Even Great Marketers Can Make
FFEA 2016 -10 Website Mistakes Even Great Marketers Can MakeSaffire
 
24 Time Management Hacks to Develop for Increased Productivity
24 Time Management Hacks to Develop for Increased Productivity24 Time Management Hacks to Develop for Increased Productivity
24 Time Management Hacks to Develop for Increased ProductivityIulian Olariu
 
6 Ways to Quit Bullet Points with Style
6 Ways to Quit Bullet Points with Style6 Ways to Quit Bullet Points with Style
6 Ways to Quit Bullet Points with StylePodium Wisdom
 
Top Tips For Working Smarter
Top Tips For Working SmarterTop Tips For Working Smarter
Top Tips For Working SmarterInterQuest Group
 
Mindfulness: How to Make Better Decisions
Mindfulness: How to Make Better DecisionsMindfulness: How to Make Better Decisions
Mindfulness: How to Make Better DecisionsINSEAD
 
10x THINKING: innovation mindset from google
10x THINKING: innovation mindset from google10x THINKING: innovation mindset from google
10x THINKING: innovation mindset from googleAnnova Studio
 
Data Insights for Better Public Speaking
Data Insights for Better Public SpeakingData Insights for Better Public Speaking
Data Insights for Better Public Speaking24Slides
 

Tendances (20)

7 Ways Soft-Skills Power Organizational Performance
7 Ways Soft-Skills Power Organizational Performance7 Ways Soft-Skills Power Organizational Performance
7 Ways Soft-Skills Power Organizational Performance
 
10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer Experience10 Insightful Quotes On Designing A Better Customer Experience
10 Insightful Quotes On Designing A Better Customer Experience
 
The Benefits of Doing Nothing
The Benefits of Doing NothingThe Benefits of Doing Nothing
The Benefits of Doing Nothing
 
Discover The Top 10 Types Of Colleagues Around You
Discover The Top 10 Types Of Colleagues Around YouDiscover The Top 10 Types Of Colleagues Around You
Discover The Top 10 Types Of Colleagues Around You
 
Productivity Facts Every Employee Should Know
Productivity Facts Every Employee Should KnowProductivity Facts Every Employee Should Know
Productivity Facts Every Employee Should Know
 
What Happens After You Get A New Lead?
What Happens After You Get A New Lead?What Happens After You Get A New Lead?
What Happens After You Get A New Lead?
 
The Art of the Presentation
The Art of the PresentationThe Art of the Presentation
The Art of the Presentation
 
Benefits of drinking water
Benefits of drinking waterBenefits of drinking water
Benefits of drinking water
 
Why You Need Someone Like me on Your Project
Why You Need Someone Like me on Your ProjectWhy You Need Someone Like me on Your Project
Why You Need Someone Like me on Your Project
 
25 Need-to-Know Marketing Stats
25 Need-to-Know Marketing Stats25 Need-to-Know Marketing Stats
25 Need-to-Know Marketing Stats
 
11 Things Healthy People Do Every Morning
11 Things Healthy People Do Every Morning11 Things Healthy People Do Every Morning
11 Things Healthy People Do Every Morning
 
FFEA 2016 -10 Website Mistakes Even Great Marketers Can Make
FFEA 2016 -10 Website Mistakes Even Great Marketers Can MakeFFEA 2016 -10 Website Mistakes Even Great Marketers Can Make
FFEA 2016 -10 Website Mistakes Even Great Marketers Can Make
 
24 Time Management Hacks to Develop for Increased Productivity
24 Time Management Hacks to Develop for Increased Productivity24 Time Management Hacks to Develop for Increased Productivity
24 Time Management Hacks to Develop for Increased Productivity
 
6 Ways to Quit Bullet Points with Style
6 Ways to Quit Bullet Points with Style6 Ways to Quit Bullet Points with Style
6 Ways to Quit Bullet Points with Style
 
Top Tips For Working Smarter
Top Tips For Working SmarterTop Tips For Working Smarter
Top Tips For Working Smarter
 
Reputation Over Resume
Reputation Over ResumeReputation Over Resume
Reputation Over Resume
 
Mindfulness: How to Make Better Decisions
Mindfulness: How to Make Better DecisionsMindfulness: How to Make Better Decisions
Mindfulness: How to Make Better Decisions
 
Thinking Visually
Thinking VisuallyThinking Visually
Thinking Visually
 
10x THINKING: innovation mindset from google
10x THINKING: innovation mindset from google10x THINKING: innovation mindset from google
10x THINKING: innovation mindset from google
 
Data Insights for Better Public Speaking
Data Insights for Better Public SpeakingData Insights for Better Public Speaking
Data Insights for Better Public Speaking
 

En vedette

40 years of Spielberg's Jaws 
40 years of Spielberg's Jaws 40 years of Spielberg's Jaws 
40 years of Spielberg's Jaws guimera
 
The 73rd Golden Globes 2016:Full list of Winners
The 73rd Golden Globes 2016:Full list of WinnersThe 73rd Golden Globes 2016:Full list of Winners
The 73rd Golden Globes 2016:Full list of Winnersmaditabalnco
 
16 Hollywood Faces Who are Killed by Drugs
16 Hollywood Faces Who are Killed by Drugs16 Hollywood Faces Who are Killed by Drugs
16 Hollywood Faces Who are Killed by DrugsDr. Omer Hameed
 
Movie Posters Through Time
Movie Posters Through TimeMovie Posters Through Time
Movie Posters Through TimeReta9
 
Easy Pranks for April Fools' Day
Easy Pranks for April Fools' DayEasy Pranks for April Fools' Day
Easy Pranks for April Fools' DayLisa Ma
 
A Boy And His Robot — By Tony Lea
A Boy And His Robot — By Tony LeaA Boy And His Robot — By Tony Lea
A Boy And His Robot — By Tony Leaashwelter
 
Quiz: Which Avenger are You in the Office?
Quiz: Which Avenger are You in the Office?Quiz: Which Avenger are You in the Office?
Quiz: Which Avenger are You in the Office?PGi
 
Back to Basics: What Are Domain Names and How Do They Work
Back to Basics: What Are Domain Names and How Do They WorkBack to Basics: What Are Domain Names and How Do They Work
Back to Basics: What Are Domain Names and How Do They Workdomain .ME
 
David Bowie: The Legend Lives On (A Tribute for the Fallen Starman)
David Bowie: The Legend Lives On (A Tribute for the Fallen Starman)David Bowie: The Legend Lives On (A Tribute for the Fallen Starman)
David Bowie: The Legend Lives On (A Tribute for the Fallen Starman)24Slides
 
Game of Thrones Top 5 Predictions: Season 6
Game of Thrones Top 5 Predictions: Season 6Game of Thrones Top 5 Predictions: Season 6
Game of Thrones Top 5 Predictions: Season 6Social Slides
 
Content Marketing Ideas! How to Find the Best Stories to Tell Your Customers
Content Marketing Ideas! How to Find the Best Stories to Tell Your CustomersContent Marketing Ideas! How to Find the Best Stories to Tell Your Customers
Content Marketing Ideas! How to Find the Best Stories to Tell Your CustomersTopRank Marketing Agency
 
Creating a Professional Development Learning Hub for your School
Creating a Professional Development Learning Hub for your SchoolCreating a Professional Development Learning Hub for your School
Creating a Professional Development Learning Hub for your SchoolSilvia Rosenthal Tolisano
 
7 Tips for Social Media Manager
7 Tips for Social Media Manager7 Tips for Social Media Manager
7 Tips for Social Media ManagerAbhishek Shah
 
Understanding Reddit: The Social Media Superpower You've Probably Never Heard Of
Understanding Reddit: The Social Media Superpower You've Probably Never Heard OfUnderstanding Reddit: The Social Media Superpower You've Probably Never Heard Of
Understanding Reddit: The Social Media Superpower You've Probably Never Heard OfBrent Csutoras
 
Art in Detail: The Ghent Altarpiece, Part 1
Art in Detail: The Ghent Altarpiece, Part 1Art in Detail: The Ghent Altarpiece, Part 1
Art in Detail: The Ghent Altarpiece, Part 1guimera
 
Your Startup Is About To Fail
Your Startup Is About To FailYour Startup Is About To Fail
Your Startup Is About To FailAbhishek Shah
 

En vedette (20)

40 years of Spielberg's Jaws 
40 years of Spielberg's Jaws 40 years of Spielberg's Jaws 
40 years of Spielberg's Jaws 
 
The 73rd Golden Globes 2016:Full list of Winners
The 73rd Golden Globes 2016:Full list of WinnersThe 73rd Golden Globes 2016:Full list of Winners
The 73rd Golden Globes 2016:Full list of Winners
 
The Horror Genre
The Horror GenreThe Horror Genre
The Horror Genre
 
16 Hollywood Faces Who are Killed by Drugs
16 Hollywood Faces Who are Killed by Drugs16 Hollywood Faces Who are Killed by Drugs
16 Hollywood Faces Who are Killed by Drugs
 
Movie Posters Through Time
Movie Posters Through TimeMovie Posters Through Time
Movie Posters Through Time
 
Easy Pranks for April Fools' Day
Easy Pranks for April Fools' DayEasy Pranks for April Fools' Day
Easy Pranks for April Fools' Day
 
A Boy And His Robot — By Tony Lea
A Boy And His Robot — By Tony LeaA Boy And His Robot — By Tony Lea
A Boy And His Robot — By Tony Lea
 
Quiz: Which Avenger are You in the Office?
Quiz: Which Avenger are You in the Office?Quiz: Which Avenger are You in the Office?
Quiz: Which Avenger are You in the Office?
 
Back to Basics: What Are Domain Names and How Do They Work
Back to Basics: What Are Domain Names and How Do They WorkBack to Basics: What Are Domain Names and How Do They Work
Back to Basics: What Are Domain Names and How Do They Work
 
David Bowie: The Legend Lives On (A Tribute for the Fallen Starman)
David Bowie: The Legend Lives On (A Tribute for the Fallen Starman)David Bowie: The Legend Lives On (A Tribute for the Fallen Starman)
David Bowie: The Legend Lives On (A Tribute for the Fallen Starman)
 
Game of Thrones Top 5 Predictions: Season 6
Game of Thrones Top 5 Predictions: Season 6Game of Thrones Top 5 Predictions: Season 6
Game of Thrones Top 5 Predictions: Season 6
 
The simpsons handbook
The simpsons handbookThe simpsons handbook
The simpsons handbook
 
I3 book 08
I3   book 08I3   book 08
I3 book 08
 
Top 10 Tech Jobs for 2016
Top 10 Tech Jobs for 2016Top 10 Tech Jobs for 2016
Top 10 Tech Jobs for 2016
 
Content Marketing Ideas! How to Find the Best Stories to Tell Your Customers
Content Marketing Ideas! How to Find the Best Stories to Tell Your CustomersContent Marketing Ideas! How to Find the Best Stories to Tell Your Customers
Content Marketing Ideas! How to Find the Best Stories to Tell Your Customers
 
Creating a Professional Development Learning Hub for your School
Creating a Professional Development Learning Hub for your SchoolCreating a Professional Development Learning Hub for your School
Creating a Professional Development Learning Hub for your School
 
7 Tips for Social Media Manager
7 Tips for Social Media Manager7 Tips for Social Media Manager
7 Tips for Social Media Manager
 
Understanding Reddit: The Social Media Superpower You've Probably Never Heard Of
Understanding Reddit: The Social Media Superpower You've Probably Never Heard OfUnderstanding Reddit: The Social Media Superpower You've Probably Never Heard Of
Understanding Reddit: The Social Media Superpower You've Probably Never Heard Of
 
Art in Detail: The Ghent Altarpiece, Part 1
Art in Detail: The Ghent Altarpiece, Part 1Art in Detail: The Ghent Altarpiece, Part 1
Art in Detail: The Ghent Altarpiece, Part 1
 
Your Startup Is About To Fail
Your Startup Is About To FailYour Startup Is About To Fail
Your Startup Is About To Fail
 

Similaire à 12 things Disney and Pixar teach us about customer support.

13 Things Every Girl Deserves From A Relationship
13 Things Every Girl Deserves From A Relationship13 Things Every Girl Deserves From A Relationship
13 Things Every Girl Deserves From A RelationshipEver After Dating
 
8 Life Lessons I Learned From Walking on the Beach
8 Life Lessons I Learned From Walking on the Beach8 Life Lessons I Learned From Walking on the Beach
8 Life Lessons I Learned From Walking on the BeachEdynRoberts
 
Fresh Flowers 1
Fresh Flowers 1Fresh Flowers 1
Fresh Flowers 1yeung03
 
176339486 how-to-be-a-good-mommy-101
176339486 how-to-be-a-good-mommy-101176339486 how-to-be-a-good-mommy-101
176339486 how-to-be-a-good-mommy-101Shajia Meraj
 
35 Lessons Learned in 35 Years
35 Lessons Learned in 35 Years35 Lessons Learned in 35 Years
35 Lessons Learned in 35 YearsDavid Crandall
 
10 Juicy Secrets of Client's UX
10 Juicy Secrets of Client's UX10 Juicy Secrets of Client's UX
10 Juicy Secrets of Client's UXPrismake.
 
How not to be a dick Как Не быть хуем и засранцем
How not to be a dick Как Не быть хуем и засранцемHow not to be a dick Как Не быть хуем и засранцем
How not to be a dick Как Не быть хуем и засранцемMaik' Ckneteli
 
Business Start-Up Success Made Simple - SRIRAM BHARATAM
Business Start-Up Success Made Simple - SRIRAM BHARATAMBusiness Start-Up Success Made Simple - SRIRAM BHARATAM
Business Start-Up Success Made Simple - SRIRAM BHARATAMHughson Paul
 
Your Extreme Valentine 2013
 Your Extreme Valentine 2013 Your Extreme Valentine 2013
Your Extreme Valentine 2013Elizabeth English
 
The pencil parable
The pencil parableThe pencil parable
The pencil parablebengermo1950
 
Hospitality 2013 oct larc
Hospitality 2013 oct larcHospitality 2013 oct larc
Hospitality 2013 oct larcsijams
 
12 Things I've Learnt Reading “CHOOSE YOURSELF” by James Altucher
12 Things I've Learnt Reading “CHOOSE YOURSELF” by James Altucher12 Things I've Learnt Reading “CHOOSE YOURSELF” by James Altucher
12 Things I've Learnt Reading “CHOOSE YOURSELF” by James AltucherSiddiq Abu Bakkar
 
Life lessons for an awesome retirement
Life lessons for an awesome retirementLife lessons for an awesome retirement
Life lessons for an awesome retirementnprasannammalayalam
 

Similaire à 12 things Disney and Pixar teach us about customer support. (20)

13 Things Every Girl Deserves From A Relationship
13 Things Every Girl Deserves From A Relationship13 Things Every Girl Deserves From A Relationship
13 Things Every Girl Deserves From A Relationship
 
Earthsoft-Collection-Apr 2011
Earthsoft-Collection-Apr 2011Earthsoft-Collection-Apr 2011
Earthsoft-Collection-Apr 2011
 
8 Life Lessons I Learned From Walking on the Beach
8 Life Lessons I Learned From Walking on the Beach8 Life Lessons I Learned From Walking on the Beach
8 Life Lessons I Learned From Walking on the Beach
 
Love
LoveLove
Love
 
Lostmarbles
LostmarblesLostmarbles
Lostmarbles
 
Fresh Flowers 1
Fresh Flowers 1Fresh Flowers 1
Fresh Flowers 1
 
Fresh Flowers
Fresh FlowersFresh Flowers
Fresh Flowers
 
176339486 how-to-be-a-good-mommy-101
176339486 how-to-be-a-good-mommy-101176339486 how-to-be-a-good-mommy-101
176339486 how-to-be-a-good-mommy-101
 
35 Lessons Learned in 35 Years
35 Lessons Learned in 35 Years35 Lessons Learned in 35 Years
35 Lessons Learned in 35 Years
 
10 Juicy Secrets of Client's UX
10 Juicy Secrets of Client's UX10 Juicy Secrets of Client's UX
10 Juicy Secrets of Client's UX
 
How not to be a dick Как Не быть хуем и засранцем
How not to be a dick Как Не быть хуем и засранцемHow not to be a dick Как Не быть хуем и засранцем
How not to be a dick Как Не быть хуем и засранцем
 
Business Start-Up Success Made Simple - SRIRAM BHARATAM
Business Start-Up Success Made Simple - SRIRAM BHARATAMBusiness Start-Up Success Made Simple - SRIRAM BHARATAM
Business Start-Up Success Made Simple - SRIRAM BHARATAM
 
Your Extreme Valentine 2013
 Your Extreme Valentine 2013 Your Extreme Valentine 2013
Your Extreme Valentine 2013
 
The pencil parable
The pencil parableThe pencil parable
The pencil parable
 
Adult dating
Adult datingAdult dating
Adult dating
 
Hospitality 2013 oct larc
Hospitality 2013 oct larcHospitality 2013 oct larc
Hospitality 2013 oct larc
 
First Date
First DateFirst Date
First Date
 
12 Things I've Learnt Reading “CHOOSE YOURSELF” by James Altucher
12 Things I've Learnt Reading “CHOOSE YOURSELF” by James Altucher12 Things I've Learnt Reading “CHOOSE YOURSELF” by James Altucher
12 Things I've Learnt Reading “CHOOSE YOURSELF” by James Altucher
 
LIFE IS A BUBBLE BATH
LIFE IS A BUBBLE BATH LIFE IS A BUBBLE BATH
LIFE IS A BUBBLE BATH
 
Life lessons for an awesome retirement
Life lessons for an awesome retirementLife lessons for an awesome retirement
Life lessons for an awesome retirement
 

Plus de Freshdesk Inc.

Competencies of an ideal customer support agent
Competencies of an ideal customer support agentCompetencies of an ideal customer support agent
Competencies of an ideal customer support agentFreshdesk Inc.
 
The 7 types of customer support agents
The 7 types of customer support agentsThe 7 types of customer support agents
The 7 types of customer support agentsFreshdesk Inc.
 
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...Freshdesk Inc.
 
Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?Freshdesk Inc.
 
Five tips for writing perfect tech support emails
Five tips for writing perfect tech support emailsFive tips for writing perfect tech support emails
Five tips for writing perfect tech support emailsFreshdesk Inc.
 
Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season. Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season. Freshdesk Inc.
 
How To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your CoolHow To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your CoolFreshdesk Inc.
 
Tips from Calvin and Hobbes on how to be a good customer
Tips from Calvin and Hobbes on how to be a good customerTips from Calvin and Hobbes on how to be a good customer
Tips from Calvin and Hobbes on how to be a good customerFreshdesk Inc.
 
How to write awesome emails that customers love
How to write awesome emails that customers loveHow to write awesome emails that customers love
How to write awesome emails that customers loveFreshdesk Inc.
 
7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support Rep7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support RepFreshdesk Inc.
 
Gmail for customer support
Gmail for customer supportGmail for customer support
Gmail for customer supportFreshdesk Inc.
 
How to not sound like a robot in your email notifications
How to not sound like a robot in your email notificationsHow to not sound like a robot in your email notifications
How to not sound like a robot in your email notificationsFreshdesk Inc.
 
Guide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base articleGuide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base articleFreshdesk Inc.
 
How To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 MinutesHow To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 MinutesFreshdesk Inc.
 
When your favorite characters become support agents
When your favorite characters become support agentsWhen your favorite characters become support agents
When your favorite characters become support agentsFreshdesk Inc.
 
5 ways to improve Twitter support
5 ways to improve Twitter support5 ways to improve Twitter support
5 ways to improve Twitter supportFreshdesk Inc.
 
How We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/weekHow We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/weekFreshdesk Inc.
 
Social Support With Freshdesk
Social Support With FreshdeskSocial Support With Freshdesk
Social Support With FreshdeskFreshdesk Inc.
 
Dealing with stupid requests*
Dealing with stupid requests*Dealing with stupid requests*
Dealing with stupid requests*Freshdesk Inc.
 

Plus de Freshdesk Inc. (20)

Competencies of an ideal customer support agent
Competencies of an ideal customer support agentCompetencies of an ideal customer support agent
Competencies of an ideal customer support agent
 
The 7 types of customer support agents
The 7 types of customer support agentsThe 7 types of customer support agents
The 7 types of customer support agents
 
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
 
Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?
 
Five tips for writing perfect tech support emails
Five tips for writing perfect tech support emailsFive tips for writing perfect tech support emails
Five tips for writing perfect tech support emails
 
Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season. Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season.
 
How To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your CoolHow To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your Cool
 
Tips from Calvin and Hobbes on how to be a good customer
Tips from Calvin and Hobbes on how to be a good customerTips from Calvin and Hobbes on how to be a good customer
Tips from Calvin and Hobbes on how to be a good customer
 
Mobihelp Overview
Mobihelp OverviewMobihelp Overview
Mobihelp Overview
 
How to write awesome emails that customers love
How to write awesome emails that customers loveHow to write awesome emails that customers love
How to write awesome emails that customers love
 
7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support Rep7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support Rep
 
Gmail for customer support
Gmail for customer supportGmail for customer support
Gmail for customer support
 
How to not sound like a robot in your email notifications
How to not sound like a robot in your email notificationsHow to not sound like a robot in your email notifications
How to not sound like a robot in your email notifications
 
Guide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base articleGuide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base article
 
How To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 MinutesHow To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 Minutes
 
When your favorite characters become support agents
When your favorite characters become support agentsWhen your favorite characters become support agents
When your favorite characters become support agents
 
5 ways to improve Twitter support
5 ways to improve Twitter support5 ways to improve Twitter support
5 ways to improve Twitter support
 
How We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/weekHow We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/week
 
Social Support With Freshdesk
Social Support With FreshdeskSocial Support With Freshdesk
Social Support With Freshdesk
 
Dealing with stupid requests*
Dealing with stupid requests*Dealing with stupid requests*
Dealing with stupid requests*
 

Dernier

9643097474 Full Enjoy @24/7 Call Girls In Munirka Delhi Ncr
9643097474 Full Enjoy @24/7 Call Girls In Munirka Delhi Ncr9643097474 Full Enjoy @24/7 Call Girls In Munirka Delhi Ncr
9643097474 Full Enjoy @24/7 Call Girls In Munirka Delhi Ncrthapariya601
 
FULL ENJOY Call Girls In Gurgaon Call 8588836666 Escorts Service
FULL ENJOY Call Girls In Gurgaon  Call 8588836666 Escorts ServiceFULL ENJOY Call Girls In Gurgaon  Call 8588836666 Escorts Service
FULL ENJOY Call Girls In Gurgaon Call 8588836666 Escorts ServiceCALLGIRLS DELHI
 
▶ ●─Hookup Call Girls In Noida Sector 9 (Noida) ⎝9667422720⎠ Delhi Female Esc...
▶ ●─Hookup Call Girls In Noida Sector 9 (Noida) ⎝9667422720⎠ Delhi Female Esc...▶ ●─Hookup Call Girls In Noida Sector 9 (Noida) ⎝9667422720⎠ Delhi Female Esc...
▶ ●─Hookup Call Girls In Noida Sector 9 (Noida) ⎝9667422720⎠ Delhi Female Esc...Lipikasharma29
 
Call Girls In Sector 62, Noida꧁❤ 8800357707 ❤꧂Top Quality Escorts Service
Call Girls In Sector 62, Noida꧁❤ 8800357707 ❤꧂Top Quality Escorts ServiceCall Girls In Sector 62, Noida꧁❤ 8800357707 ❤꧂Top Quality Escorts Service
Call Girls In Sector 62, Noida꧁❤ 8800357707 ❤꧂Top Quality Escorts Servicemonikaservice1
 
Call Girls In New Delhi Railway Station 9667422720 Top Quality Escorts Service
Call Girls In New Delhi Railway Station 9667422720 Top Quality Escorts ServiceCall Girls In New Delhi Railway Station 9667422720 Top Quality Escorts Service
Call Girls In New Delhi Railway Station 9667422720 Top Quality Escorts ServiceLipikasharma29
 
Call Us ≽ 9643900018 ≼ Call Girls In Laxmi Nagar (Delhi)
Call Us ≽ 9643900018 ≼ Call Girls In Laxmi Nagar (Delhi)Call Us ≽ 9643900018 ≼ Call Girls In Laxmi Nagar (Delhi)
Call Us ≽ 9643900018 ≼ Call Girls In Laxmi Nagar (Delhi)ayushiverma1100
 
Tibetan Call Girls In Majnu Ka Tilla Delhi 9911107661
Tibetan Call Girls In Majnu Ka Tilla Delhi 9911107661Tibetan Call Girls In Majnu Ka Tilla Delhi 9911107661
Tibetan Call Girls In Majnu Ka Tilla Delhi 9911107661safdarjungdelhi1
 
9643097474 Full Enjoy @24/7 Call Girls in Paschim Vihar Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Paschim Vihar Delhi NCR9643097474 Full Enjoy @24/7 Call Girls in Paschim Vihar Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Paschim Vihar Delhi NCRthapariya601
 
9643097474 Full Enjoy @24/7 Call Girls in Dwarka Mor Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Dwarka Mor Delhi NCR9643097474 Full Enjoy @24/7 Call Girls in Dwarka Mor Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Dwarka Mor Delhi NCRthapariya601
 
Call Girls In saket 9711800081 Low Rate Short 1500 Night ...
Call Girls In saket 9711800081 Low Rate Short 1500 Night ...Call Girls In saket 9711800081 Low Rate Short 1500 Night ...
Call Girls In saket 9711800081 Low Rate Short 1500 Night ...gitathapa4
 
9643097474 Full Enjoy @24/7 Call Girls In Laxmi Nagar Delhi Ncr
9643097474 Full Enjoy @24/7 Call Girls In Laxmi Nagar Delhi Ncr9643097474 Full Enjoy @24/7 Call Girls In Laxmi Nagar Delhi Ncr
9643097474 Full Enjoy @24/7 Call Girls In Laxmi Nagar Delhi Ncrthapariya601
 
9643097474 Full Enjoy @24/7 Call Girls in Hauz Khas Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Hauz Khas Delhi NCR9643097474 Full Enjoy @24/7 Call Girls in Hauz Khas Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Hauz Khas Delhi NCRthapariya601
 
Call Girls In Goa North Goa 9899855202 Direct Cash 0nline Payment For Genuine
Call Girls In Goa North Goa 9899855202 Direct Cash 0nline Payment For GenuineCall Girls In Goa North Goa 9899855202 Direct Cash 0nline Payment For Genuine
Call Girls In Goa North Goa 9899855202 Direct Cash 0nline Payment For Genuinedelhincr993
 
Call Us ≽ 9643900018 ≼ Call Girls In Sarojini Nagar (Delhi)
Call Us ≽ 9643900018 ≼ Call Girls In Sarojini Nagar (Delhi)Call Us ≽ 9643900018 ≼ Call Girls In Sarojini Nagar (Delhi)
Call Us ≽ 9643900018 ≼ Call Girls In Sarojini Nagar (Delhi)ayushiverma1100
 
Call Girls In Lajpat Nagar Delhi➥9911191017 High Class Escorts In 24/7 Delhi NCR
Call Girls In Lajpat Nagar Delhi➥9911191017 High Class Escorts In 24/7 Delhi NCRCall Girls In Lajpat Nagar Delhi➥9911191017 High Class Escorts In 24/7 Delhi NCR
Call Girls In Lajpat Nagar Delhi➥9911191017 High Class Escorts In 24/7 Delhi NCRsafdarjungdelhi1
 
9911558886 Cash on Hand Low Costly Russian Call Girls In Naraina Vihar
9911558886 Cash on Hand Low Costly Russian Call Girls In Naraina Vihar9911558886 Cash on Hand Low Costly Russian Call Girls In Naraina Vihar
9911558886 Cash on Hand Low Costly Russian Call Girls In Naraina Viharmalikasharmakk1
 
Call Girl In Malviya Nagar Delhi 9711800081 Escort Service
Call Girl In Malviya Nagar Delhi 9711800081  Escort ServiceCall Girl In Malviya Nagar Delhi 9711800081  Escort Service
Call Girl In Malviya Nagar Delhi 9711800081 Escort Servicegitathapa4
 
9899855202 Call Girls In Goa This Ads Is Only For Those Clients Who Are Looki...
9899855202 Call Girls In Goa This Ads Is Only For Those Clients Who Are Looki...9899855202 Call Girls In Goa This Ads Is Only For Those Clients Who Are Looki...
9899855202 Call Girls In Goa This Ads Is Only For Those Clients Who Are Looki...delhincr993
 
Justdial Call Girls In Moolchand Metro Delhi 9911191017 Escorts Service
Justdial Call Girls In Moolchand Metro Delhi 9911191017 Escorts ServiceJustdial Call Girls In Moolchand Metro Delhi 9911191017 Escorts Service
Justdial Call Girls In Moolchand Metro Delhi 9911191017 Escorts Servicesafdarjungdelhi1
 
Call Us ➥9911191017▻Young Call Girls In Guru Dronacharya Metro Station Delhi NCR
Call Us ➥9911191017▻Young Call Girls In Guru Dronacharya Metro Station Delhi NCRCall Us ➥9911191017▻Young Call Girls In Guru Dronacharya Metro Station Delhi NCR
Call Us ➥9911191017▻Young Call Girls In Guru Dronacharya Metro Station Delhi NCRsafdarjungdelhi1
 

Dernier (20)

9643097474 Full Enjoy @24/7 Call Girls In Munirka Delhi Ncr
9643097474 Full Enjoy @24/7 Call Girls In Munirka Delhi Ncr9643097474 Full Enjoy @24/7 Call Girls In Munirka Delhi Ncr
9643097474 Full Enjoy @24/7 Call Girls In Munirka Delhi Ncr
 
FULL ENJOY Call Girls In Gurgaon Call 8588836666 Escorts Service
FULL ENJOY Call Girls In Gurgaon  Call 8588836666 Escorts ServiceFULL ENJOY Call Girls In Gurgaon  Call 8588836666 Escorts Service
FULL ENJOY Call Girls In Gurgaon Call 8588836666 Escorts Service
 
▶ ●─Hookup Call Girls In Noida Sector 9 (Noida) ⎝9667422720⎠ Delhi Female Esc...
▶ ●─Hookup Call Girls In Noida Sector 9 (Noida) ⎝9667422720⎠ Delhi Female Esc...▶ ●─Hookup Call Girls In Noida Sector 9 (Noida) ⎝9667422720⎠ Delhi Female Esc...
▶ ●─Hookup Call Girls In Noida Sector 9 (Noida) ⎝9667422720⎠ Delhi Female Esc...
 
Call Girls In Sector 62, Noida꧁❤ 8800357707 ❤꧂Top Quality Escorts Service
Call Girls In Sector 62, Noida꧁❤ 8800357707 ❤꧂Top Quality Escorts ServiceCall Girls In Sector 62, Noida꧁❤ 8800357707 ❤꧂Top Quality Escorts Service
Call Girls In Sector 62, Noida꧁❤ 8800357707 ❤꧂Top Quality Escorts Service
 
Call Girls In New Delhi Railway Station 9667422720 Top Quality Escorts Service
Call Girls In New Delhi Railway Station 9667422720 Top Quality Escorts ServiceCall Girls In New Delhi Railway Station 9667422720 Top Quality Escorts Service
Call Girls In New Delhi Railway Station 9667422720 Top Quality Escorts Service
 
Call Us ≽ 9643900018 ≼ Call Girls In Laxmi Nagar (Delhi)
Call Us ≽ 9643900018 ≼ Call Girls In Laxmi Nagar (Delhi)Call Us ≽ 9643900018 ≼ Call Girls In Laxmi Nagar (Delhi)
Call Us ≽ 9643900018 ≼ Call Girls In Laxmi Nagar (Delhi)
 
Tibetan Call Girls In Majnu Ka Tilla Delhi 9911107661
Tibetan Call Girls In Majnu Ka Tilla Delhi 9911107661Tibetan Call Girls In Majnu Ka Tilla Delhi 9911107661
Tibetan Call Girls In Majnu Ka Tilla Delhi 9911107661
 
9643097474 Full Enjoy @24/7 Call Girls in Paschim Vihar Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Paschim Vihar Delhi NCR9643097474 Full Enjoy @24/7 Call Girls in Paschim Vihar Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Paschim Vihar Delhi NCR
 
9643097474 Full Enjoy @24/7 Call Girls in Dwarka Mor Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Dwarka Mor Delhi NCR9643097474 Full Enjoy @24/7 Call Girls in Dwarka Mor Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Dwarka Mor Delhi NCR
 
Call Girls In saket 9711800081 Low Rate Short 1500 Night ...
Call Girls In saket 9711800081 Low Rate Short 1500 Night ...Call Girls In saket 9711800081 Low Rate Short 1500 Night ...
Call Girls In saket 9711800081 Low Rate Short 1500 Night ...
 
9643097474 Full Enjoy @24/7 Call Girls In Laxmi Nagar Delhi Ncr
9643097474 Full Enjoy @24/7 Call Girls In Laxmi Nagar Delhi Ncr9643097474 Full Enjoy @24/7 Call Girls In Laxmi Nagar Delhi Ncr
9643097474 Full Enjoy @24/7 Call Girls In Laxmi Nagar Delhi Ncr
 
9643097474 Full Enjoy @24/7 Call Girls in Hauz Khas Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Hauz Khas Delhi NCR9643097474 Full Enjoy @24/7 Call Girls in Hauz Khas Delhi NCR
9643097474 Full Enjoy @24/7 Call Girls in Hauz Khas Delhi NCR
 
Call Girls In Goa North Goa 9899855202 Direct Cash 0nline Payment For Genuine
Call Girls In Goa North Goa 9899855202 Direct Cash 0nline Payment For GenuineCall Girls In Goa North Goa 9899855202 Direct Cash 0nline Payment For Genuine
Call Girls In Goa North Goa 9899855202 Direct Cash 0nline Payment For Genuine
 
Call Us ≽ 9643900018 ≼ Call Girls In Sarojini Nagar (Delhi)
Call Us ≽ 9643900018 ≼ Call Girls In Sarojini Nagar (Delhi)Call Us ≽ 9643900018 ≼ Call Girls In Sarojini Nagar (Delhi)
Call Us ≽ 9643900018 ≼ Call Girls In Sarojini Nagar (Delhi)
 
Call Girls In Lajpat Nagar Delhi➥9911191017 High Class Escorts In 24/7 Delhi NCR
Call Girls In Lajpat Nagar Delhi➥9911191017 High Class Escorts In 24/7 Delhi NCRCall Girls In Lajpat Nagar Delhi➥9911191017 High Class Escorts In 24/7 Delhi NCR
Call Girls In Lajpat Nagar Delhi➥9911191017 High Class Escorts In 24/7 Delhi NCR
 
9911558886 Cash on Hand Low Costly Russian Call Girls In Naraina Vihar
9911558886 Cash on Hand Low Costly Russian Call Girls In Naraina Vihar9911558886 Cash on Hand Low Costly Russian Call Girls In Naraina Vihar
9911558886 Cash on Hand Low Costly Russian Call Girls In Naraina Vihar
 
Call Girl In Malviya Nagar Delhi 9711800081 Escort Service
Call Girl In Malviya Nagar Delhi 9711800081  Escort ServiceCall Girl In Malviya Nagar Delhi 9711800081  Escort Service
Call Girl In Malviya Nagar Delhi 9711800081 Escort Service
 
9899855202 Call Girls In Goa This Ads Is Only For Those Clients Who Are Looki...
9899855202 Call Girls In Goa This Ads Is Only For Those Clients Who Are Looki...9899855202 Call Girls In Goa This Ads Is Only For Those Clients Who Are Looki...
9899855202 Call Girls In Goa This Ads Is Only For Those Clients Who Are Looki...
 
Justdial Call Girls In Moolchand Metro Delhi 9911191017 Escorts Service
Justdial Call Girls In Moolchand Metro Delhi 9911191017 Escorts ServiceJustdial Call Girls In Moolchand Metro Delhi 9911191017 Escorts Service
Justdial Call Girls In Moolchand Metro Delhi 9911191017 Escorts Service
 
Call Us ➥9911191017▻Young Call Girls In Guru Dronacharya Metro Station Delhi NCR
Call Us ➥9911191017▻Young Call Girls In Guru Dronacharya Metro Station Delhi NCRCall Us ➥9911191017▻Young Call Girls In Guru Dronacharya Metro Station Delhi NCR
Call Us ➥9911191017▻Young Call Girls In Guru Dronacharya Metro Station Delhi NCR
 

12 things Disney and Pixar teach us about customer support.