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11 Culture Hacks for Happy Employees and Happy Customers

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- Read the whole blog post for more actionable examples! -
http://blog.frontapp.com/company-culture-hacks-for-happy-employees-and-customers/

We at Front believe that having a great company culture means a lot more than just making employees happier, but also making customers happy as well. So, a few of us bunkered down to compile company culture hacks designed to do just that.

Learn more about Front at http://frontapp.com

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11 Culture Hacks for Happy Employees and Happy Customers

  1. CU } E ji = u:%+. w*' ammr/ ~‘; e:: um : ~:; :n'nnA; uIaeA: %:rA as/ «i1’vs¢‘umuggeoavaeam/ wag? »agsggzvqraeaegyz-«yr»-ivnsv<§zui: c§xe»~§>raa~: s-2i»: m@»@»i; @¢ , _ , ‘. ll ‘ ‘ _ 7 R‘ ‘ . W V % l . 7 . . , r I x v ‘- u i ‘ . ‘ Z ‘ - _ v 1 ‘ Q n“ ‘ ‘.4 . -' 1;‘ -— u . ‘ I ‘ I 19, " . I, ' / uh '1 ‘ a CURATED BY @FFIONTAPP /9*
  2. I Emrflr [‘f’, «”X. V II I , I/ ‘II I I» ‘- 1? AI ¢_“. I 2.‘ I ~ -xx _I L. I‘ V * MAKE IT CLEAR TO YOUR EMPLOYEES AND CUSTOMERS WHY YOUR COMPANY DOES WHAT IT DOES.
  3. ll PEOPLE DON'T BUY WHAT YOU DO, THE Y BUY WHY YOU DO IT. I) - SIMON SINEK - fl
  4. IIII 7 III. fiI. .I—. I‘I7I I’ IT II 5 v MAKE YOUR COMPANY'S VALUES ACTIONABLE AND IMPLEMENT THEM IN EVERYTHING YOUR COMPANY DOES.
  5. Transparent & Authentic Critmia Cntorm Exceptional Cnlcria. Vrull Empathetic Crilcno. Yam- -7-} Ass; ,3 o coo Generous C vvvv VII] MOZ HAS A VALUES POSTER, BUT ADDS CRITERIA AND EXAIECPLES TO KEEP IT ACTIONABLE.
  6. I ' “ ‘‘ SHOWCASE ELEMENTS OF YOUR COMPANY CULTURE. AND YOU'LL ATTRACT EMPLOYEES AND CUSTOMERS THAT WANT TO BE PART OF IT.
  7. I been waiting for this moment, for all my life. x, - You can't, you won't, and you don't SPAM! I I’ I - . /I High fives! K I ' I I had a crazy dream I was trapped on a planet Your campaign is in the ruled by humans. send queue and will go out shortly. MAILCHIMP IS ONE OF THE BEST COMPANIES IN THE WORLD AT SHOWCASING THEIR COMPANY'S PERSONALITY IN THEIR MARKETING, THROUGH THEIR MASCOT FREDDIE AND THE VOICE AND TONE OF THEIR COPYWIRTING.
  8. I ' L‘ " OFFER MORE EOUITY TO ATTRACT AND RETAIN TALENT THAT IS MORE FOCUSED ON GROWING THE VALUE OF THEIR EOUITY THAN IN PADDING THEIR SALARY.
  9. «I THINK A COMPANY OUBH T TO BE GIVING ATl. EAST 10% IN TOTAL TO THE FIRST 10 EMPLOYEES, 5% TO THE NEXTZO, AND 5% TO THE NEXT 50. » - SAM ALTMAN -
  10. I I W iII. T'”I’TI *I: I I . . L‘ L‘ “ OFFER BREAKS TO LET EMPLOYEES RENEW CREATIVITY AND BOOST GROWTH IN THE LONG TERM.
  11. FRESH TILLED SOIL CREATED “WORKATIONS” WHERE THEY SEND EMPLOYEES TO WORK FROM AN EXOTIC LOCATION, ALL EXPENSES PAID. A I Workation, Diabolical Plan to Create a Life / Work Balance’;
  12. N / D 1 III" II ‘I I I « I I ‘ TI. I"II. ,IIII V6 INTI » "I » I II II : . mt ’‘I- II I _ . _ll L‘ I‘ ~ IT WILL MAKE ALL OF YOUR EMPLOYEES MORE FOCUSED ON IMPROVING WHATEVER METRICS YOU ARE DISPLAYING.
  13. WHO TO LEARN FROM ETSY HAS BIG DASHBOARDS THROUGHOUT ITS OFFICE, WITH DIFFERENT ANALYTICS PROVIDED TO THE OPERATIONS, CUSTOMER SUPPORT AND RECRUITING TEAMS.
  14. I II I ' EILIEIIIII IIE L. I‘ I‘ ~ IT WILL MAKE ALL OF YOUR EMPLOYEES MORE FOCUSED ON IMPROVING WHATEVER METRICS YOU ARE DISPLAYING.
  15. WHO TO LEARN FROM INDINERO GETS EUEIIYEMPLDYEE IN FRONT OF CUSTOMERS THROUGH WEEKLY IN-PERSON MEETINGS. «COMPANIES NEED TO GE T DU T OF THE BUILDING AND ACTUALLY WATCH CUSTOMERS USE THE PRODUCT » - JESSICA MAH. INDINERO CEO - 2 inDinero
  16. I TRANSPARENT .00 LET YOUR ENTIRE TEAM HAVE ACCESS TO ALL NECESSARY INFORMATION TO BREED TRUST. SAVE TIME AND ACCELERATE DECISION-MAKING.
  17. ll IF YOU WANT PEOPLE TO MAKE THE SAME DECISIONS THAT YOU WOULD MAKE, YOU HA UE TO GI UE THEM THE SAME INFORMATION YOU HA YE. » - KEITH RABOIS. SQUARE COO -
  18. II L‘ L’ GET YOUR MANAGERS AND EMPLOYEES TO SHARE OFFICE SPACE TO ENCOURAGE IDEA SHARING AND TEAMWORK.
  19. ,. . EIIERNOTE PUT THEIR MANAGEMENT ' TEAMS IN CHARGE OF THE COFFEE SHOP I-HOUR SHIFTS THROUGHOUT THE IIIEEK, : |:: = IN THEIR OFFICES. THEY ALL HAIIE ENABLING ALL TEAM MEMBERS TO COME AND TALK OIIER A CUP OF COFFEE
  20. L‘ L‘ ATTITUDE IS CONTAGIOUS. AND YOURS COULD BE RUBBING OFF ON THE REST OF YOUR TEAM. AS WELL AS YOUR CUSTOMERS.
  21. ll SOMETHING AS SIMPLE AS WRITING DOWN THREE THINGS YOU'RE GRATEFUL FOR EVERY DAY FOR 21 DAYS IN A ROW WILL SIGNIFICANTLY INCREASE YOUR LEVEL OF OPTIMISM AND HAPPINESS. ll - SHAWN ACHOR -
  22. I I L FEEIIJ'I>PI' _ I I '. .. IL L‘ L‘ FEEDBACK ISN'T AN INVITATION FOR DEBATE. IT'S AN OPPORTUNITY TO LEARN A DIFFERENT PERSPECTIVE.
  23. HOW TO WRITE DOWN FEEDBACK TO ACT ON IT . CREATE A TRELLO BOARD FOR PRODUCT FEEDBACK AND ASSIGN TO RELEVANT TEAMMATES. . CREATE A SPREADSHEET TO STORE CUSTOMER FEEDBACK, KEEPING A RECORD ON WHO IT IS FROM, AND WHAT IS BEING DONE ABOUT IT. . FOR PERSONAL OR PROFESSIONAL FEEDBACK SPECIFICALLY FOR YOU, TAKE NOTE OF THE FEEDBACK, WHO GAVE IT, AND WHAT YOU THINK YOU CAN DO ABOUT IT IN EVERNOTE.
  24. .A. f,. T,. 2; . A H. I Ll; fl, 1 L * y , ,. A ' I MP ‘ n. . , I j / .’'NAA. I-l'IAII. L IL ; ‘;‘‘I I I IIIII» II I; IIIIiI“IIHi . .:II: ::: :L NP 'II: II‘I"I ‘TH L’; .: §III| F‘L. CI"EE¥'1 NIL iIII%*i'I'I‘III| EEIL: ¥‘I * I5 ; ‘ ' 5fl“” %fl®Q&&%®$QQ@Q@%fl@@fi®@fl@@@$¢$@ LISTART WITH llWHYll IN EVERYTHING YOU DO ' W '4 " I‘ . I III 2.DON’TL| STYOURVALUES, KNOWANDPROVETHEM ‘V3 _ 3. WEAR YOUR COMPANY CULTURE FOR THEwORLO TO SEE = 4. DON'T BE STINOY WITH COMPANY EOUITY »I [AM I2" 5. ONE EMPLOYEES OPPORTUNITIES TO RECHAHCE , 6. ACTUALLY USE YOUR ANALYTICS DATA :7—¥ 7. PUT EIIERYONE ON THE FRONT LINE 3. MAKE OONMIINIOATION TRANSPARENT 9. DITCH THE CORNER OFFICES IO. BE POSITIIIE EVERYDAY I ; _, K 1l. TREAT FEEDBACKASAGIFT
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- Read the whole blog post for more actionable examples! - http://blog.frontapp.com/company-culture-hacks-for-happy-employees-and-customers/ We at Front believe that having a great company culture means a lot more than just making employees happier, but also making customers happy as well. So, a few of us bunkered down to compile company culture hacks designed to do just that. Learn more about Front at http://frontapp.com

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