Last Quarter at Front is our company-wide all hands held at the end of every quarter. We go over results, detail plans for the upcoming quarter, and get the team excited about what's ahead. I think it's been an important contributor to our high company engagement. Read why:

1. Last Quarter at Front
April 2019
Work happier.

2. Up until Q3 2018, it was smooth sailing
MRR grew exponentially
and consistently
App usage was
following closely
We hired at fast pace
and retained well
6/1/14 6/1/18 7/1/15 6/1/18 7/1/15 6/1/18

3. Q3 and Q4 raised questions
Revenue growth slowed NPS took a hit Hiring plateaued
Net in-seat
+10<< Chart on revenue growth >> << Graph on NPS >>

4. Q1’s success put those questions to rest
Q1 16 Q1 17 Q1 18 Q1 19
+$XXXk MRR
Best quarter
ever!!

5. What did we change to
make that happen?

6. Not the “why”
Work happier.

7. Not quite the “what”
Split conversation Calendar plugin Improvements
Notifications
Rules engine
Settings

8. Not the “who”
0
20
40
60
80
100
120
1/1/16 9/1/16 5/1/17 1/1/18 9/1/18 4/1/19
Pre Q3 18
Post Q3 18
Pre Q3 18 trajectory

9. Leaves only the “how”!
Execution matters.
It’s all about execution!

10. What did we
execute well?

11. 7/2/18 8/27/18 10/22/18 12/17/18 2/11/19 3/25/19
Lead generation: same strategy, tangible progress
+17% QoQ

12. Sales & Success execution taken to the next level
EOQ acceleration
💪⚡
More big deals
Up from $XXX in Q4 18
$XXX ASP
Above $1k MRR
XX deals
Net expansion engine
🔥 +5.4% Net Expansion 🔥
+XXk MRR
Best quarter
ever!!
Increased activity
10/1/18 12/3/18 2/4/19 3/25/19
Meetings per rep.

13. Strong product momentum
New Front foundational
work delivered
Found solutions to
long-standing issues
Successful cross-
functional projects
Private tags
Discussions
Composer
Onboarding
New
pricing

14. Manager training
HR delivered in many ways
Big HR projects
Compensation
Highest eNPS
(vs. 95 before)
97
Amazing offsite
“facilitated cross-
team bonding”
96%
“was good use of
company time”
93%

16. Our efficiency metrics are at their best
Q2 18 Q3 18 Q4 18 Q1 19
(in months)
Runway increased
Q2 18 Q3 18 Q4 18 Q1 19
(ARR / burn)
Highest Net New ARR efficiency
Q2 18 Q3 18 Q4 18 Q1 19
Lowest quarterly burn
Cash burn
Burn per FTE

17. Nadia Comaneci
’76 Olympics gold medal
Youngest gymnast to ever
get gold (was 14)
Perfect score of 10, a first
at the Olympics Games

18. Why even bother with
outstanding execution?
To help people find
meaning in their work

19. Strategy
Find strong initial
team / use case fit
👨💻
👩💻
Expand through
collaborative email
👨💻
👩💻
👩💻
👩💻
👨💻
👨💻
👨💻
👩💻
Consolidate workflows
with extensible platform
Refresher

20. What we’ll do in Q2
to keep making progress

21. Revenue goal for New Business
We’ll invest in the
Demand Gen. team
We’ll keep pushing
the ASP up
Marketing Ops.
Damien
Inbound SDR
Ryan
🎩 Add-ons 🕶
📞 Outbound 📬
Add $XXXk New Biz. MRR
We’ll have a
Head of Sales
👨💼
Here’s how

22. Accelerate user growth
New pricing plans Light users Virality features
Light users
among customers
Xk
Joined after March
announcements
X%
Share thread
Auto-join company
Branded signature
<< Chart on new pricing plan results >>

23. 👨🔧👷
Make tangible progress on the platform
UI SDK! Contract work! New P4 switcher!

24. Double-down investments in the team
It’s critical to hit
our hiring goals
More support than
ever from HR
Fronteers
+19
2 team events in each office
Performance review process
2 manager-enablement trainings
2 company-wide trainings

25. A little surprise prize to celebrate Q1…

27. Q2 New Biz. goal

28. Thanks