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beyond
budgeting


            >
transformation
network.
   Lançamento, Livraria Cultura, 28.05.2009




  Liderando com metas flexíveis
  Beyond Budgeting:
  um guia para a revolução do desempenho


     Niels Pflaeging
   [ BBTN Associate & Presidente MetaManagement Group
     Niels Pflaeging ]
    Econique – Diálogo CFO
   MetaManagement Group & BBTN
     18/19 de Mayo 2009
Peter Drucker
O Milagre de Travessos
The case study – the organizational structure looked like
this onde cab
 E               eo
  me rcado aqui?                        CEO



   Director                             Director              Director        Director
                       CFO
International                          Production          Technology      Sales Germany
     Region Region     Region   Region           Branch Branch Branch Branch
      1&2     3&4       5&6      7&8                I      II       III IV

               Admini- HRSales Control- Marke-
                                  Production Sales
                                    Cont.                Admini-
                                                               Material   Cont. Marke-
    Assistant IT        Assistant ling       Assistant Quality Engeneers,
               stration  OEM education tingOEMSales stration Sales education ting/ CI
   Region Region Region Region       Leader               SalesPlanning
                                                               Developers Sales
   9 & 10 11 & 12 13 & 14 14 & 15
            Accoun-                                Work
                                                     Sales      After-Sales      Customer
                                       Customer
      Central sales TelephonistsAssistant
                     Internal sales
   Region Region Region Pro- Services
              ting                 Region
                                        Assembly   planni Logistics
                                                     office       Services       Services
         support        services
                               duction 23
   16 & 17 18 & 19 20 & 21 22 &                      ng

Sales large Region Region Region Sales large Technical
   Region     Technical                  Projects &                   Projects &
                    ProcessComplaints
                                 Toolings &                Complaints
                                                         Purchasing &
 systems 26 &Hotline 28
   24 & 25      27optimization 29      equipments Hotline
                                         ProposalsDesign                Offers
                               Maintenance                Disposition



                                            10                                © BBTN – All rights reserved
“É impossível falar sobre liderança ou gestão de pessoas, ou desenhar
processo de gestão decentes, se não esclarecemos antes como são
as pessoas nas nossas organizações. Precisamos desenvolver um
entendimento compartilhado da natureza humana e sobre como a
natureza humana influencia nossas organizações.”
                                  Liderando com Metas Flexíveis
vs.
      Douglas McGregor
16   © BBTN – All rights reserved
19   © BBTN – All rights reserved
“O segredo do sucesso não é prever o futuro.
E sim criar uma organização capaz de prosperar num futuro
que não pode ser previsto.”
                                           Michael Hammer
Apertura




                                               25
           25   © BBTN – All rights reserved
Apertura




                                               26
           26   © BBTN – All rights reserved
27   © BBTN – All rights reserved
Apertura




                                               28
           28   © BBTN – All rights reserved
29   © BBTN – All rights reserved
Pague a pessoa. Não a posição.
Sempre.




                             30   © BBTN – All rights reserved
Sempre desconecte a remuneração das metas!
Sempre.




                           31                © BBTN – All rights reserved
32   © BBTN – All rights reserved
33   © BBTN – All rights reserved
34   © BBTN – All rights reserved
“Não sei se é possível.
O que eu sei: É necessário.“
                               Tom Peters
Stafford Beer
                          Margareth Wheatley
                          Niklas Luhmann
                          W. Edwards Deming
                          Kevin Kelly
                          Ross Ashby
                          Joseph Bragdon
                          …
Douglas McGregor
Chris Argyris                      Teorias de
Jeffrey Pfeffer                  complexidade
Reinhard Sprenger                                    Industria
Stephen Covey
Howard Gardner
Viktor Frankl       Ciências sociais
…                        e RH                                    Varejo

Peter Drucker
Tom Peters             Liderança &                             Serviços
Charles Handy           mudança
John Kotter
Peter Senge                     Estratégia &
Thomas Davenport                                     Governo
Peter Block                      gestão de
                                                     & ONGs
…                               desempenho
                          Henry Mintzberg
                          Gary Hamel
                          Jeremy Hope
                          Michael Hammer
                          Thomas Johnson
                          Charles Horngren
                          …



                                                37                        © BBTN – All rights reserved
Industria



            Distribuição



            Serviços




Governo
& ONGs




                       38   © BBTN – All rights reserved
Uma outra


 12 princípios.
É possível manter os dois modelos coexistindo,
dentro de uma única organização?




Fonte: BBRT
É possivel sim.
tempo mais
querem
beyond                      Make it real!
budgeting


        >
transformation
network.




                 Niels Pflaeging
                 www.bbtn.org
                 www.metamanagementgroup.com
                 niels@bbtn.org

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Keynote (PT): Liderando com Metas Flexiveis - Beyond Budgeting, Sao Paulo/Brazil, lancamento do livro

  • 1. beyond budgeting > transformation network. Lançamento, Livraria Cultura, 28.05.2009 Liderando com metas flexíveis Beyond Budgeting: um guia para a revolução do desempenho Niels Pflaeging [ BBTN Associate & Presidente MetaManagement Group Niels Pflaeging ] Econique – Diálogo CFO MetaManagement Group & BBTN 18/19 de Mayo 2009
  • 3. O Milagre de Travessos
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. The case study – the organizational structure looked like this onde cab E eo me rcado aqui? CEO Director Director Director Director CFO International Production Technology Sales Germany Region Region Region Region Branch Branch Branch Branch 1&2 3&4 5&6 7&8 I II III IV Admini- HRSales Control- Marke- Production Sales Cont. Admini- Material Cont. Marke- Assistant IT Assistant ling Assistant Quality Engeneers, stration OEM education tingOEMSales stration Sales education ting/ CI Region Region Region Region Leader SalesPlanning Developers Sales 9 & 10 11 & 12 13 & 14 14 & 15 Accoun- Work Sales After-Sales Customer Customer Central sales TelephonistsAssistant Internal sales Region Region Region Pro- Services ting Region Assembly planni Logistics office Services Services support services duction 23 16 & 17 18 & 19 20 & 21 22 & ng Sales large Region Region Region Sales large Technical Region Technical Projects & Projects & ProcessComplaints Toolings & Complaints Purchasing & systems 26 &Hotline 28 24 & 25 27optimization 29 equipments Hotline ProposalsDesign Offers Maintenance Disposition 10 © BBTN – All rights reserved
  • 11.
  • 12.
  • 13. “É impossível falar sobre liderança ou gestão de pessoas, ou desenhar processo de gestão decentes, se não esclarecemos antes como são as pessoas nas nossas organizações. Precisamos desenvolver um entendimento compartilhado da natureza humana e sobre como a natureza humana influencia nossas organizações.” Liderando com Metas Flexíveis
  • 14. vs. Douglas McGregor
  • 15.
  • 16. 16 © BBTN – All rights reserved
  • 17.
  • 18.
  • 19. 19 © BBTN – All rights reserved
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. “O segredo do sucesso não é prever o futuro. E sim criar uma organização capaz de prosperar num futuro que não pode ser previsto.” Michael Hammer
  • 25. Apertura 25 25 © BBTN – All rights reserved
  • 26. Apertura 26 26 © BBTN – All rights reserved
  • 27. 27 © BBTN – All rights reserved
  • 28. Apertura 28 28 © BBTN – All rights reserved
  • 29. 29 © BBTN – All rights reserved
  • 30. Pague a pessoa. Não a posição. Sempre. 30 © BBTN – All rights reserved
  • 31. Sempre desconecte a remuneração das metas! Sempre. 31 © BBTN – All rights reserved
  • 32. 32 © BBTN – All rights reserved
  • 33. 33 © BBTN – All rights reserved
  • 34. 34 © BBTN – All rights reserved
  • 35.
  • 36. “Não sei se é possível. O que eu sei: É necessário.“ Tom Peters
  • 37. Stafford Beer Margareth Wheatley Niklas Luhmann W. Edwards Deming Kevin Kelly Ross Ashby Joseph Bragdon … Douglas McGregor Chris Argyris Teorias de Jeffrey Pfeffer complexidade Reinhard Sprenger Industria Stephen Covey Howard Gardner Viktor Frankl Ciências sociais … e RH Varejo Peter Drucker Tom Peters Liderança & Serviços Charles Handy mudança John Kotter Peter Senge Estratégia & Thomas Davenport Governo Peter Block gestão de & ONGs … desempenho Henry Mintzberg Gary Hamel Jeremy Hope Michael Hammer Thomas Johnson Charles Horngren … 37 © BBTN – All rights reserved
  • 38. Industria Distribuição Serviços Governo & ONGs 38 © BBTN – All rights reserved
  • 39. Uma outra 12 princípios.
  • 40. É possível manter os dois modelos coexistindo, dentro de uma única organização? Fonte: BBRT
  • 43.
  • 44. beyond Make it real! budgeting > transformation network. Niels Pflaeging www.bbtn.org www.metamanagementgroup.com niels@bbtn.org