Have you ever walked away from talking to a colleague with the feeling that what you had to say was valued?
Here are a number of simple yet effective habits you can implement into your daily conversations, to have a positive impact on those around you.
2. 4 WAYS TO
WATCH WHAT YOU SAY
AS A LEADER
Great leaders pay attention to the details.
Every word you say and each movement you accompany them with will have an
effect on your followers and the environment you create around them.
5. 1
THE “UH-HUH”
APPROACH
All too often we’re more concerned
with looking for an opportunity to
interrupt and offer our own advice
than we are with actually listening to
what is being said.
7. Allow employees to share their point of view,
not necessarily by agreeing with them,
but through subtle encouragement.
8. Allow employees to share their point of view,
not necessarily by agreeing with them,
but through subtle encouragement.
SAY THIS:
Yes uh-huh, ok, mmhmm
9. Allow employees to share their point of view,
not necessarily by agreeing with them,
but through subtle encouragement.
SAY THIS:
Yes uh-huh, ok, mmhmm
INSTEAD OF THIS:
No, errr, uuum, but, maybe
11. 2
UNCOVER WISDOM
INSTEAD OF REVEALING
INCOMPETENCE
You’re looking to get the best out of your team,
so don’t hit them with high-pace intimidation that
leads to mistakes - go slow.
16. 3
OFFER YOUR
OPINION...LAST
Imagine you’re in a meeting, and a workplace
superior starts with, “In my opinion…” - everything
else from that point on is doomed to agree, at least
partially, with the initial statement.
17. AS A LEADER, YOU’VE GOT
THE POWER, SO DON’T
HOLD IT OVER YOUR
SUBORDINATES’ HEADS.
18. Instead of offering your opinion as a standalone,
connect it to what others have said previously
and frame it as an addition.
19. USE THESE BRIDGING PHRASES:
“That makes me think of…”
“Remember what you said about…”
“I see, and what about…”
Instead of offering your opinion as a standalone,
connect it to what others have said previously
and frame it as an addition.
21. WHY THIS WORKS
Through framing your own opinions as stemming from the ideas of
others, you give employees confidence in what they think and take
away their fear of sharing.
22. WHY THIS WORKS
Through framing your own opinions as stemming from the ideas of
others, you give employees confidence in what they think and take
away their fear of sharing.
CONFIDENCE = improved collaboration and idea generation
Because, after all, two heads are better than one.
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